Different types of IT skills
Overview of the various IT skills required in business, including those for operating computer systems and IT infrastructure.
Developing your employees’ digital skills is key to helping them succeed in the modern workplace. To 91Ï㽶»ÆÉ«ÊÓƵ effective training, it’s important to understand the different types of information technology (IT) skills your staff may need.
Basic digital literacy
This focuses on the essential skills employees need to use everyday devices and software. It includes tasks like using computers, sending emails, browsing the internet, and working with tools such as word processors and spreadsheets. It’s especially important for employees who have limited or no digital skills.
Job-specific or application-oriented skills
Technical training programmes help employees gain the IT knowledge they need for their specific roles. For example, learning to use industry-specific software, such as accounting or customer management tools, or mastering advanced features in programs like Excel. This is targeted at employees who need particular skills to carry out their job tasks effectively.
IT 91Ï㽶»ÆÉ«ÊÓƵ skills
Development focuses on helping staff maintain and fix IT systems, both hardware and software. It includes topics like troubleshooting computer issues, managing networks, and basic device repairs. This is aimed at IT 91Ï㽶»ÆÉ«ÊÓƵ staff or those in technical roles within your business.
Cyber security awareness
General awareness of cyber risks is essential for ensuring all employees understand the importance of protecting your organisation’s systems and data. Basic training will cover areas like recognising phishing attempts, creating strong passwords, securing devices, and understanding data protection regulations. You should provide this type of training to all employees, as everyone plays a role in 91Ï㽶»ÆÉ«ÊÓƵing the cyber security of your organisation.
Advanced IT and software development
Bespoke or advanced training may be required for employees involved in the development and management of complex systems or software. For example, programming languages, database management, and cloud computing. Such training is primarily designed for IT specialists, developers, and those working on technical projects.
Leadership and IT management skills
Various training options are available for those managing IT teams, projects, or strategies, teaching skills like IT project management, leadership in technology environments, and using IT to achieve business goals. This sort of development is crucial for managers and senior staff in charge of IT operations.
Compliance and legal training
This helps staff understand the legal and regulatory requirements surrounding IT use. It includes topics like data protection laws (eg General Data Protection Regulation, or GDPR), intellectual property, and IT-related legal matters. This is particularly important for HR or legal teams, or anyone who handles sensitive company data.
Each category addresses different skill levels and requirements, ensuring your staff are equipped to perform their roles effectively and safely. You should carry out an IT training and learning needs analysis to tailor skills development to the specific needs of your business and workforce.