When you must contact the Child Maintenance Service
In which circumstances an employer must contact the Child Maintenance Service.
You must contact the Child Maintenance Service within 10 days if:
- you鈥檙e asked to set up a deduction from earnings order (DEO) for someone who does not work for you
- there鈥檚 a problem setting up an employee鈥檚 DEO
- your employee leaves your employment
- your business stops trading
How to contact the Child Maintenance Service
You can either:
- use the
- call the Child Maintenance Service Employer Payment Team
Child Maintenance Service Employer Payment Team
Email: 2012scheme.employerservice@dwp.gov.uk
Telephone: 0800 232 1961
Text relay number: 18001 0800 171 2345
Monday to Friday, 8am to 5pm
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