Product safety advice and enforcement
How product safety is enforced locally and role of your local council鈥檚 Environmental Health Department.
Local councils in Northern Ireland have enforcement responsibilities for safety-related issues with consumer goods. Local councils will:
- investigate complaints relating to unsafe goods
- carry out market surveillance of goods on sale in shops and online to ensure they are safe
- provide advice to manufacturers, importers and suppliers about their legal responsibilities
- sample and test consumer goods to ensure they meet the required standards of safety
- carry out surveys of targeted consumer goods to ensure they meet safety requirements
- respond to hazard warnings in relation to identified unsafe goods
- launch campaigns and initiatives to raise awareness of consumer safety issues
For further information, you can contact your local Environmental Health Office. Find your local council contact below.
Consumer protection contacts
| Council | Email address |
|---|---|
| Antrim & Newtownabbey Borough Council | envhealth@antrimandnewtownabbey.gov.uk |
| Ards & North Down Borough Council | EHP&Dadmin@ardsandnorthdown.gov.uk |
| Armagh City, Banbridge & Craigavon Borough Council | ehealth@armaghbanbridgecraigavon.gov.uk |
| Belfast City Council | envhealth@belfastcity.gov.uk |
| Causeway Coast & Glens Borough Council | environmentalhealth@causewaycoastandglens.gov.uk |
| Derry City & Strabane District Council | consumerprotection@derrystrabane.com |
| Fermanagh & Omagh District Council | eh@fermanaghomagh.com |
| Lisburn & Castlereagh City Council | ehealth@lisburncastlereagh.gov.uk |
| Mid & East Antrim Borough Council | mea.envhealth@midandeastantrim.gov.uk |
| Mid Ulster District Council | environmentalhealth@midulstercouncil.org |
| Newry, Mourne & Down District Council | ehealth@nmandd.org |
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