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A"K" w8iA"CnwPAGG:Kh MI4J(8*P1B*\ۦm-zzR5oH[& sB *f8'1iH}`B0M{ R{7TD kxHYdRjesN{P,jk"tw<¸DX7c:aOaa12i5C5Sg]*ZpdPBFj!kS$j22{=ou|KD[Ya,S(j )M-_*ڭP2 vldK\bq)pZwrje(%洶%CWD|FUSJu ĸ&Z)ffKcC1̐-L o {Vݪmon lŢP8^ĒX%iBIbj䍸iT26-,wW%"%퍾1'Ǩ2=s#wg~حGHVXUG_;uU7G,`9'{SNHvu6MA E|hiCXҧnsGtGS8^¼&̫¼ 0yV'0 0 0s0 s0w s0ws0 ma.\"œ/yœ-̇9K#Ow9,woa7aQO%$13f&̘N1q2 `/LH_8{JⒸc]cظQc}lG^];ۑrT&%D%Ŋʌ P\hTDDGQex8?226ֲe?CS¬~ ي8}_R9;O 0^Qy%5pjÏ=eǮ@TseLNFg4Lf^LKVvܸw@ S,"ʻYQ1BST?{{Ȯ=Ib0Ë,sDgIUX8Y1 Y)*k06*F ܎Z)޴FA^M!}Or}X4it-[%јXŶ3DƵz/a%=๳ϬX#!gXy/W +WR'o*>eմ݋xy(ޱ6ڨ;_si0rms\l7癳͇YHˌ6CkT''a endstream endobj 711 0 obj << /Filter /FlateDecode /Length 13 >> stream xk`RX endstream endobj 714 0 obj << /Count 0 /Dest [267 0 R /XYZ 0 842 0] /Next 724 0 R /Parent 2 0 R /Prev 699 0 R /Title (When can we send marketing faxes to businesses?\r) >> endobj 724 0 obj << /Count 0 /Dest [289 0 R /XYZ 0 842 0] /Next 734 0 R /Parent 2 0 R /Prev 714 0 R /Title (This same rule applies to emails, texts, picture messages, video messages, voicemails, direct message\ s via\r) >> endobj 734 0 obj << /Count 0 /Dest [323 0 R /XYZ 0 842 0] /Next 744 0 R /Parent 2 0 R /Prev 724 0 R /Title (\000F\000o\000r\000 \000f\000u\000r\000t\000h\000e\000r\000 \000i\000n\000f\000o\000r\000m\000a\000\ t\000i\000o\000n\000,\000 \000s\000e\000e\000 \000o\000u\000r\000 \000g\000u\000i\000d\000a\000n\000c\ \000e\000 \000o\000n\000 \000d\000i\000r\000e\000c\000t\000 \000m\000a\000r\000k\000e\000t\000i\000n\000\ g\000 \030\000.\000\r) >> endobj 744 0 obj << /Count 0 /Dest [361 0 R /XYZ 0 842 0] /Next 754 0 R /Parent 2 0 R /Prev 734 0 R /Title (tell people the cookies are there;\r) >> endobj 754 0 obj << /Count 0 /Dest [402 0 R /XYZ 0 842 0] /Next 764 0 R /Parent 2 0 R /Prev 744 0 R /Title (Security of services\r) >> endobj 764 0 obj << /Count 0 /Dest [414 0 R /XYZ 0 842 0] /Next 774 0 R /Parent 2 0 R /Prev 754 0 R /Title (These provisions are similar to security obligations in the UK GDPR, although PECR security obligatio\ ns for\r) >> endobj 774 0 obj << /Count 0 /Dest [430 0 R /XYZ 0 842 0] /Next 781 0 R /Parent 2 0 R /Prev 764 0 R /Title (consider whether to notify your customers; and\r) >> endobj 781 0 obj << /Count 0 /Dest [457 0 R /XYZ 0 842 0] /Next 791 0 R /Parent 2 0 R /Prev 774 0 R /Title (devices by an organisation's wi-fi equipment\).\r) >> endobj 791 0 obj << /Count 0 /Dest [489 0 R /XYZ 0 842 0] /Next 804 0 R /Parent 2 0 R /Prev 781 0 R /Title (provider. Neither does it include location information collected at a purely local level \(eg by wi-f\ i equipment\r) >> endobj 804 0 obj << /Count 0 /Dest [513 0 R /XYZ 0 842 0] /Next 814 0 R /Parent 2 0 R /Prev 791 0 R /Title (Line identification \(CLI\)\r) >> endobj 814 0 obj << /Count 0 /Dest [525 0 R /XYZ 0 842 0] /Next 821 0 R /Parent 2 0 R /Prev 804 0 R /Title (provide information to the public about CLI services.\r) >> endobj 821 0 obj << /Count 0 /Dest [548 0 R /XYZ 0 842 0] /Next 828 0 R /Parent 2 0 R /Prev 814 0 R /Title (What do we need to do to comply?\r) >> endobj 828 0 obj << /Count 0 /Dest [570 0 R /XYZ 0 842 0] /Next 835 0 R /Parent 2 0 R /Prev 821 0 R /Title (exemption applies in those circumstances. Any person directly affected by a ministerial certificate m\ ay\r) >> endobj 835 0 obj << /Count 0 /Dest [570 0 R /XYZ 0 842 0] /Parent 2 0 R /Prev 828 0 R /Title (exemption applies in those circumstances. Any person directly affected by a ministerial certificate m\ ay\r) >> endobj 836 0 obj << /Filter /FlateDecode /Length 228 >> stream xM0=4ڮ5ůJ=$qY\`$=Ll3-^J8S(߫CDmm}}T3B#γ )IR8}}8j λ+9^B-ۚJHcn}4!3Sf+t[FQJ,ZNÄ,NXcrNZ"Mg endstream endobj 840 0 obj << /Filter /FlateDecode /Length 233 >> stream xMk1hf35^㢢R,=4a̼@h;3Hۮ]a"֊׺ǰ9<"Cy}z:+E?SvCuv+g"HUF1 Ty9NïȊR.{~z%ӿg endstream endobj 847 0 obj << /Filter /FlateDecode /Length 232 >> stream xk0&iS[(jփX8R/pJn{IPI Oݮ1u,C1bbsff]SMq lhN֒!q,G>mLJn\H8aYB$g.DZTYA0)*SH"_N`(ST2By_0F7uۻ@?_CAQ9y[GK g endstream endobj 857 0 obj << /Filter /FlateDecode /Length 231 >> stream xMk1f3uA{h͡׸=$RC&;Vahh0J(ϕ[FHlwX"yux[RVEw5bȭ?o'>N DCe@ncv z:C:)!`ԣJ>WF0_8i\dFx\znY#XEmEKg endstream endobj 864 0 obj << /Filter /FlateDecode /Length 231 >> stream xj1ÿfrbg@Yf6jQL$P*hIi E4$FP2>[ HlwBOy193Y+bϢ띭aCn}Q}qC8r`E> stream xk08IjZ "Jfem$ 48K۽$R$my0U wkӟ/s歒139yiC '"_w`IT@ #,K(>]mN\7 '(MO%b1$(A9Ճ!OSQWCF1~ ] Z==+$;g endstream endobj 881 0 obj << /Filter /FlateDecode /Length 232 >> stream xk0ߣ;&Z(j;)4]ci;K񁴯/, nJޑ|Mci@cdfY/ '"'uPЍ #,K(:jR椟(OPJD!$(y:ՃOSQWMF~ʾO~GExoq`4&g endstream endobj 888 0 obj << /Filter /FlateDecode /Length 229 >> stream xM0=4ڮ5ůJ=$qY\`$yご8R_C)g:lQa8DdGI:q93)Fz%']hAV!1q,}{9j ·+9^?)mM%b$Xa^ `GT ]`|[ Zw Mh7(g endstream endobj 898 0 obj << /Filter /FlateDecode /Length 227 >> stream x= 0w:&D`5k,*_:{I@QL$w}<^"!̶/ %#IZ6:/We D8^Cr&'LhFV!V椾a(:n쏨rp!nya '.sq'˒ '  "dE k{aԄ[Ձ!Uœa@GDGxi+|F+?:*H*'3;g endstream endobj 908 0 obj << /Filter /FlateDecode /Length 232 >> stream xk0Km!m^2eCޗƆtx0%y~| "H۽Rh,s5M,C;W;LȋY&"GvʆVl-rmOr;@u!rB:ՃwSqĹ H4o ~#n^=^N/yg endstream endobj 918 0 obj << /Filter /FlateDecode /Length 227 >> stream x= 0w:&D`5k,*_:{I@QL$w}<^"!̶/ %#IZ6:/We D8^@r&'LhFV!V椾a(:n쏨rp!nya '.sq'˒ '  "dE k{aԄ[Ձ!Uœa@GDGxi+|F+?:*H*'3;Og endstream endobj 928 0 obj << /Filter /FlateDecode /Length 231 >> stream x0 =vS-`mW{Xk,*VNE&LgTD(DvޮMYG 4ǿld5,Dvd'/l臭bC}Xt}޸tT@v!r> stream xM0 m`m6XQC]=0Ifx ̋3۾O$[ot!I˽t4Bo Dv!'/M蓬%CI}Hr9TcCppO@\fugR΋/ `b>;<:XՁ!W/œQ@SDOҵq?VK7BrΫ#9M g endstream endobj 948 0 obj << /Filter /FlateDecode /Length 232 >> stream xk0&^m!m^2eCޗƆtx0%y~| "HA^J́pv>ֱjɇ19ֶلNЊ}X>.%DZձ:"(Ϭ˱Te0)*sL<qTRsADQ Pn/ŏWxT .go7^ "lg endstream endobj 958 0 obj << /Filter /FlateDecode /Length 229 >> stream x˪0| $5т`GpR}3I@Q\0If|B^AJڮMQG ԧkI:9,"DNYIDۓ*%lRzBp@@|l%MRo@MM%6D T܂9Ճ!_œ*\D%"{@%Pnh6#>Z=$Nh?$g endstream endobj 965 0 obj << /Filter /FlateDecode /Length 233 >> stream x=k0@;&ClIn Cb ]US$;$AH))*qx@ K3۾hN$fDWSsD!/&g_ BёSV&#Ȑ+sR0q_V98jm[nX ˬ{},zS~,A'*1ޣ& :0_dP.q}C]Ÿï@g7BrΫo'*g endstream endobj 975 0 obj << /Filter /FlateDecode /Length 230 >> stream x˪0| $5"X[Esm,*J]$ (.N$A f} )QHze$ L7ki629S,ى0_ 2' Cї/eceLd9چ%:Y-K1f)6QJx.¸CO"o" V&nBrΛ?"9M)g endstream endobj 985 0 obj << /Filter /FlateDecode /Length 227 >> stream x= 0w:&D`5k,*_:{I@QL$w}<^"!̶/ %#IZ6:/We D8^ALNЌ CI}Pt}ZQjcCppO@]O%N@EtE%¨ C'Àr-nBr[<#)M+g endstream endobj 998 0 obj << /Filter /FlateDecode /Length 232 >> stream xk0ߣ;MҦ ja68zK1;}?> K3۾$op:zl_Ze|4[B0F֐&N֑!U椾Q$/98:<ܰPgY˲"#xB/J^>(\."(]tkOʍǯr OUfzNӯ' g endstream endobj 1008 0 obj << /Filter /FlateDecode /Length 227 >> stream x= 0w:&D`5k,*_:{I@QL$w}<^"!̶/ %#IZ6:/We D8^ə43YAXȷ?9Ɔ%:E,K6$?(Jx-QjoUTO" q@ïr fzJ)ig endstream endobj 1021 0 obj << /Filter /FlateDecode /Length 227 >> stream x= 0w:&D`5k,*_:{I@QL$w}<^"!̶/ %#IZ6:/We D8^!9f&4#++sR0v_VGCs q K=ut>Yl8IHP !.Z^ &ު + E >"D!>K_c7_QAR9y-g endstream endobj 1031 0 obj << /Filter /FlateDecode /Length 227 >> stream x= 0w:&D`5k,*_:{I@QL$w}<^"!̶/ %#IZ6:/We D8^#9f&4#++sR0v_VGCs q K=ut>Yl8IHP !.Z^ &ު + E >"-DzB[<#)MMg endstream endobj 1041 0 obj << /Filter /FlateDecode /Length 227 >> stream x= 0w:&D`5k,*_:{I@QL$w}<^"!̶/ %#IZ6:/We D8^R 9f&4#++sR0v_VGCs q K=ut>Yl8IHP !.Z^ &ު + E >"D/[|݈~GGIxF0S~ g endstream endobj 1051 0 obj << /Filter /FlateDecode /Length 227 >> stream x= 0w:&D`5k,*_:{I@QL$w}<^"!̶/ %#IZ6:/We D8^2@r&'LhFV!V椾a(:nL.P▇{2},p,B+*] FMURW<@|Dd/B~-nBr[<#)M# g endstream endobj 1064 0 obj << /Filter /FlateDecode /Length 230 >> stream xM0ld-Hak"؃XU$ (6a̼@X f{ )QI Ͷ2enOkS$ lds&fU>#9yaC3 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xk0-H:5+lJwKcCLxIH0/#IԶ1!6Cw4E/\ʾU#o)JZudȌ;b.:)0q䑀9mk> stream xM 0 =mlu sSwP{ZdM[Em7-5^RZ6:/We D8DrɑI3d9#֦u]Ơ66,3,!8)},pA4uڞP{u`H_ IDd/a#P4nh>v#~ZwpLOi"jg endstream endobj 1160 0 obj << /Filter /FlateDecode /Length 232 >> stream xk0-H:5+lJwKcCLxIH0/#IԶ1!6Cw4E/\ʾUZ"o)JZudȌ;b.:)0q䑀9mk> stream xM0=6IM k"؃X첲V~' x0a̼@n,۽($KUdP=¥iOI4ٜٕjDN^Њ&CI}#p_>Ωչ<ܲD<G9R7 b>"*CIQ."AStk_¯ om'g endstream endobj 1177 0 obj << /Filter /FlateDecode /Length 233 >> stream xk0qlt`m7 a6YCږzdc8v0%y~| ,۽U?w\"cՌˀ$AmNak%Kz#Ȑj{R_\O'A.88޹w<ܲD<ЍϬZsr,HR,FiF* @SS=r}W<"E$n"&Pn'ŏǯ vzNӿ**g endstream endobj 1184 0 obj << /Filter /FlateDecode /Length 233 >> stream xMk0 %P MrhînhF|'0VJJmI>Mx1̶/@T'Jˮ|_ te4VR" ZdH9U\7 "Ơ6,3,!8)F-KSRQ F*aO3ou`C I" 0J>ڼw - ;:`g4+g endstream endobj 1194 0 obj << /Filter /FlateDecode /Length 232 >> stream xk0qlt`m7 a6YCږzdc8v0%y~| ,۽U?w\"cՌˀ$AmNak5Gv&'/m荬#CI}s?>B@7>jɱ"#J</0ON`](~ Fҭu?6/~?~GOIW}Gs.g endstream endobj 1204 0 obj << /Filter /FlateDecode /Length 233 >> stream xQk0߅}{0M&kv"5{͊ɜt^pa 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2905 0 R 2907 0 R 2909 0 R 2911 0 R 2913 0 R 2915 0 R 2917 0 R 2919 0 R 2920 0 R 2922 0 R 2924 0 R 2926 0 R 2928 0 R 2930 0 R 2932 0 R 2934 0 R 2936 0 R 2938 0 R 2939 0 R 2941 0 R 2942 0 R 2944 0 R 2945 0 R 2947 0 R 2949 0 R 2950 0 R 2952 0 R 2954 0 R 2956 0 R 2957 0 R 2959 0 R 2961 0 R 2963 0 R 2965 0 R 2967 0 R 2969 0 R 2971 0 R 2972 0 R 2974 0 R 2975 0 R 2976 0 R 2977 0 R 2978 0 R 2979 0 R 2980 0 R 2982 0 R 2984 0 R 2986 0 R 2988 0 R 2990 0 R 2992 0 R 2994 0 R 2996 0 R 2998 0 R 3000 0 R 3002 0 R 3003 0 R 3005 0 R 3007 0 R 3009 0 R 3010 0 R 3012 0 R 3014 0 R 3015 0 R 3017 0 R 3018 0 R 3020 0 R 3022 0 R 3024 0 R 3026 0 R 3027 0 R 3029 0 R 3031 0 R 3033 0 R 3035 0 R 3037 0 R 3039 0 R 3041 0 R 3043 0 R 3045 0 R 3047 0 R 3049 0 R 3051 0 R 3053 0 R 3055 0 R 3057 0 R 3059 0 R 3061 0 R 3063 0 R 3065 0 R 3067 0 R 3069 0 R 3070 0 R 3072 0 R 3073 0 R 3074 0 R 3075 0 R 3076 0 R 3078 0 R 3080 0 R 3082 0 R 3084 0 R 3086 0 R 3088 0 R 3090 0 R 3092 0 R 3094 0 R 3096 0 R 3098 0 R 3100 0 R 3102 0 R 3104 0 R 3106 0 R 3108 0 R 3110 0 R 3112 0 R 3113 0 R 3115 0 R 3117 0 R 3119 0 R 3121 0 R 3123 0 R 3125 0 R 3127 0 R 3129 0 R 3131 0 R 3133 0 R 3135 0 R 3137 0 R 3139 0 R 3141 0 R 3143 0 R 3145 0 R 3147 0 R 3149 0 R 3151 0 R 3153 0 R 3154 0 R 3156 0 R 3157 0 R 3158 0 R 3159 0 R 3160 0 R 3162 0 R 3163 0 R 3165 0 R 3167 0 R 3168 0 R 3170 0 R 3172 0 R 3174 0 R 3176 0 R 3178 0 R 3180 0 R 3182 0 R 3184 0 R 3186 0 R 3188 0 R 3190 0 R 3192 0 R 3194 0 R 3196 0 R 3198 0 R 3200 0 R 3201 0 R 3203 0 R 3205 0 R 3207 0 R 3209 0 R 3211 0 R 3213 0 R 3214 0 R 3216 0 R 3217 0 R 3219 0 R 3221 0 R 3223 0 R] /P 1383 0 R /S /Document /Type /StructElem >> endobj 1385 0 obj << /A << /BBox [20 787.22312 85.51313 802] /O /Layout /Placement /Block >> /K [<< /Obj 89 0 R /Pg 10 0 R /Type /OBJR >>] /P 1384 0 R /Pg 10 0 R /S /Link /Type /StructElem >> endobj 1386 0 obj << /A << /BBox [20 507.42218 222.30952 798.13812] /O /Layout /Placement /Block >> /ActualText (Introduction\r\nWhat are PECR?\r\nWhat's new\r\nKey concepts and definitions\r\nElectronic and teleph\ one marketing\r\nTelephone marketing\r\nFax marketing\r\nElectronic mail marketing\r\nUsing marketing\ lists\r\nCookies and similar technologies\r\nCommunications networks and services\r\nSecurity of ser\ vices\r\nSecurity breaches\r\nTraffic data\r\nLocation data\r\nItemised bills\r\nLine identification \ \(CLI\)\r\nDirectories\r\nExemptions\r\nComplaints\r\n) /K [<< /MCID 0 /Stm 9 0 R /Type /MCR >> << /MCID 1 /Stm 9 0 R /Type /MCR >> << /MCID 2 /Stm 9 0 R /Type /MCR >> << /MCID 3 /Stm 9 0 R /Type /MCR >> << /MCID 4 /Stm 9 0 R /Type /MCR >> << /MCID 5 /Stm 9 0 R /Type /MCR >> << /MCID 6 /Stm 9 0 R /Type /MCR >> << /MCID 7 /Stm 9 0 R /Type /MCR >> << /MCID 8 /Stm 9 0 R /Type /MCR >> << /MCID 9 /Stm 9 0 R /Type /MCR >> << /MCID 10 /Stm 9 0 R /Type /MCR >> << /MCID 11 /Stm 9 0 R /Type /MCR >> << /MCID 12 /Stm 9 0 R /Type /MCR >> << /MCID 13 /Stm 9 0 R /Type /MCR >> << /MCID 14 /Stm 9 0 R /Type /MCR >> << /MCID 15 /Stm 9 0 R /Type /MCR >> << /MCID 16 /Stm 9 0 R /Type /MCR >> << /MCID 17 /Stm 9 0 R /Type /MCR >> << /MCID 18 /Stm 9 0 R /Type /MCR >> << /MCID 19 /Stm 9 0 R /Type /MCR >>] /P 1384 0 R /Pg 10 0 R /S /P /Type /StructElem /XXStyle 1387 0 R >> endobj 1387 0 obj (font-size: 10.175pt; font-family: Verdana; color: rgb\(0,80,152\); line-height: 15pt; ) endobj 1388 0 obj << /A << /BBox [20 772.45781 105.36594 787.25781] /O /Layout /Placement /Block >> /K [<< /Obj 90 0 R /Pg 10 0 R /Type /OBJR >>] /P 1384 0 R /Pg 10 0 R /S /Link /Type /StructElem >> endobj 1389 0 obj << /A << /BBox [20 757.6925 81.82469 772.4925] /O /Layout /Placement /Block >> /K [<< /Obj 91 0 R /Pg 10 0 R /Type /OBJR >>] /P 1384 0 R /Pg 10 0 R /S /Link /Type /StructElem >> endobj 1390 0 obj << /A << /BBox [20 742.92719 168.77469 757.72719] /O /Layout /Placement /Block >> /K [<< /Obj 92 0 R /Pg 10 0 R /Type /OBJR >>] /P 1384 0 R /Pg 10 0 R /S /Link /Type /StructElem >> endobj 1391 0 obj << /A << /BBox [20 728.16187 204.29469 742.96187] /O /Layout /Placement /Block >> /K [<< /Obj 93 0 R /Pg 10 0 R /Type /OBJR >>] /P 1384 0 R /Pg 10 0 R /S /Link /Type /StructElem >> endobj 1392 0 obj << /A << /BBox [20 713.39656 129.7975 728.19656] /O /Layout /Placement /Block >> /K [<< /Obj 94 0 R /Pg 10 0 R /Type /OBJR >>] /P 1384 0 R /Pg 10 0 R /S /Link /Type /StructElem >> endobj 1393 0 obj << /A << /BBox [20 698.63125 95.7575 713.43125] /O /Layout /Placement /Block >> /K [<< /Obj 95 0 R /Pg 10 0 R /Type /OBJR >>] /P 1384 0 R /Pg 10 0 R /S /Link /Type /StructElem >> endobj 1394 0 obj << /A << /BBox [20 683.86594 153.04969 698.66594] /O /Layout /Placement /Block >> /K [<< /Obj 96 0 R /Pg 10 0 R /Type /OBJR >>] /P 1384 0 R /Pg 10 0 R /S /Link /Type /StructElem >> endobj 1395 0 obj << /A << /BBox [20 669.10062 130.31781 683.90062] /O /Layout /Placement /Block >> /K [<< /Obj 97 0 R /Pg 10 0 R /Type /OBJR >>] /P 1384 0 R /Pg 10 0 R /S /Link /Type /StructElem >> endobj 1396 0 obj << /A << /BBox [20 654.33531 189.87625 669.13531] /O /Layout /Placement /Block >> /K [<< /Obj 98 0 R /Pg 10 0 R /Type /OBJR >>] /P 1384 0 R /Pg 10 0 R /S /Link /Type /StructElem >> endobj 1397 0 obj << /A << /BBox [20 639.57 225.08406 654.37] /O /Layout /Placement /Block >> /K [<< /Obj 99 0 R /Pg 10 0 R /Type /OBJR >>] /P 1384 0 R /Pg 10 0 R /S /Link /Type /StructElem >> endobj 1398 0 obj << /A << /BBox [20 624.80469 122.69813 639.60469] /O /Layout /Placement /Block >> /K [<< /Obj 100 0 R /Pg 10 0 R /Type /OBJR >>] /P 1384 0 R /Pg 10 0 R /S /Link /Type /StructElem >> endobj 1399 0 obj << /A << /BBox [20 610.03937 114.165 624.83938] /O /Layout /Placement /Block >> /K [<< /Obj 101 0 R /Pg 10 0 R /Type /OBJR >>] /P 1384 0 R /Pg 10 0 R /S /Link /Type /StructElem >> endobj 1400 0 obj << /A << /BBox [20 595.27406 79.70875 610.07406] /O /Layout /Placement /Block >> /K [<< /Obj 102 0 R /Pg 10 0 R /Type /OBJR >>] /P 1384 0 R /Pg 10 0 R /S /Link /Type /StructElem >> endobj 1401 0 obj << /A << /BBox [20 580.50875 91.595 595.30875] /O /Layout /Placement /Block >> /K [<< /Obj 103 0 R /Pg 10 0 R /Type /OBJR >>] /P 1384 0 R /Pg 10 0 R /S /Link /Type /StructElem >> endobj 1402 0 obj << /A << /BBox [20 565.74344 91.06312 580.54344] /O /Layout /Placement /Block >> /K [<< /Obj 104 0 R /Pg 10 0 R /Type /OBJR >>] /P 1384 0 R /Pg 10 0 R /S /Link /Type /StructElem >> endobj 1403 0 obj << /A << /BBox [20 550.97812 142.77062 565.77812] /O /Layout /Placement /Block >> /K [<< /Obj 105 0 R /Pg 10 0 R /Type /OBJR >>] /P 1384 0 R /Pg 10 0 R /S /Link /Type /StructElem >> endobj 1404 0 obj << /A << /BBox [20 536.21281 77.77781 551.01281] /O /Layout /Placement /Block >> /K [<< /Obj 106 0 R /Pg 10 0 R /Type /OBJR >>] /P 1384 0 R /Pg 10 0 R /S /Link /Type /StructElem >> endobj 1405 0 obj << /A << /BBox [20 521.4475 82.10219 536.2475] /O /Layout /Placement /Block >> /K [<< /Obj 107 0 R /Pg 10 0 R /Type /OBJR >>] /P 1384 0 R /Pg 10 0 R /S /Link /Type /StructElem >> endobj 1406 0 obj << /A << /BBox [20 506.68219 79.72031 521.48219] /O /Layout /Placement /Block >> /K [<< /Obj 108 0 R /Pg 10 0 R /Type /OBJR >>] /P 1384 0 R /Pg 10 0 R /S /Link /Type /StructElem >> endobj 1407 0 obj << /A << /BBox [569.10498 30 574.60498 41] /O /Layout /Placement /Block >> /ActualText (2\r\n) /K [0] /P 1384 0 R /Pg 10 0 R /S /P /Type /StructElem /XXStyle 1408 0 R >> endobj 1408 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 1409 0 obj << /A << /BBox [20 29 115.326 40] /O /Layout /Placement /Block >> /ActualText (09 May 2018 - 2.4.69\r\n) /K [1] /P 1384 0 R /Pg 10 0 R /S /P /Type /StructElem /XXStyle 1410 0 R >> endobj 1410 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 1411 0 obj << /A << /BBox [20 774.78186 150.5175 797.90686] /O /Layout /Placement /Block >> /ActualText (Introduction\r\n) /K [<< /MCID 0 /Stm 15 0 R /Type /MCR >>] /P 1384 0 R /Pg 109 0 R /S /P /Type /StructElem /XXStyle 1412 0 R >> endobj 1412 0 obj (font-size: 23.125pt; font-family: Georgia; ) endobj 1413 0 obj << /A << /BBox [20 731.66528 520.32233 747.39032] /O /Layout /Placement /Block >> /ActualText (About the Guide to Privacy and Electronic Communications Regulations\r\n) /K [<< /MCID 1 /Stm 15 0 R /Type /MCR >>] /P 1384 0 R /Pg 109 0 R /S /P /Type /StructElem /XXStyle 1414 0 R >> endobj 1414 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 1415 0 obj << /A << /BBox [20 684.66376 555.3678 710.65625] /O /Layout /Placement /Block >> /ActualText (This guide is for organisations that wish to send electronic marketing messages \(by phone, fax, emai\ l or\r\ntext\), use cookies, or provide electronic communication services to the public.\r\n) /K [<< /MCID 2 /Stm 15 0 R /Type /MCR >> << /MCID 3 /Stm 15 0 R /Type /MCR >>] /P 1384 0 R /Pg 109 0 R /S /P /Type /StructElem /XXStyle 1416 0 R >> endobj 1416 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1417 0 obj << /A << /BBox [20 642.48376 542.03857 668.47626] /O /Layout /Placement /Block >> /ActualText (It explains how to apply the Regulations by giving practical examples and answering frequently asked\r\ \nquestions.\r\n) /K [<< /MCID 4 /Stm 15 0 R /Type /MCR >> << /MCID 5 /Stm 15 0 R /Type /MCR >>] /P 1384 0 R /Pg 109 0 R /S /P /Type /StructElem /XXStyle 1418 0 R >> endobj 1418 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1419 0 obj << /A << /BBox [569.10498 30 574.60498 41] /O /Layout /Placement /Block >> /ActualText (3\r\n) /K [0] /P 1384 0 R /Pg 109 0 R /S /P /Type /StructElem /XXStyle 1420 0 R >> endobj 1420 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 1421 0 obj << /A << /BBox [20 29 115.326 40] /O /Layout /Placement /Block >> /ActualText (09 May 2018 - 2.4.69\r\n) /K [1] /P 1384 0 R /Pg 109 0 R /S /P /Type /StructElem /XXStyle 1422 0 R >> endobj 1422 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 1423 0 obj << /A << /BBox [20 774.78186 190.45438 797.90686] /O /Layout /Placement /Block >> /ActualText (What are PECR?\r\n) /K [<< /MCID 0 /Stm 20 0 R /Type /MCR >>] /P 1384 0 R /Pg 112 0 R /S /P /Type /StructElem /XXStyle 1424 0 R >> endobj 1424 0 obj (font-size: 23.125pt; font-family: Georgia; ) endobj 1425 0 obj << /A << /BBox [20 392.57187 131.12857 747.39032] /O /Layout /Placement /Block >> /ActualText (In brief\203\r\nIn more detail\203\r\n) /K [<< /MCID 1 /Stm 20 0 R /Type /MCR >> << /MCID 2 /Stm 20 0 R /Type /MCR >>] /P 1384 0 R /Pg 112 0 R /S /P /Type /StructElem /XXStyle 1426 0 R >> endobj 1426 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 339pt; ) endobj 1427 0 obj << /A << /BBox [290.5625 683.6925 304.4375 697.5675] /O /Layout /Placement /Block >> /ActualText (\036\000\r\000\n) /K [<< /MCID 3 /Stm 20 0 R /Type /MCR >>] /P 1384 0 R /Pg 112 0 R /S /P /Type /StructElem /XXStyle 1428 0 R >> endobj 1428 0 obj (font-size: 13.875pt; font-family: icomoon; color: rgb\(255,255,255\); ) endobj 1429 0 obj << /A << /BBox [30.545 641.37378 546.09192 667.36621] /O /Layout /Placement /Block >> /ActualText (The Privacy and Electronic Communications Regulations \(PECR\) sit alongside the Data Protection Act\r\ \nand the UK GDPR. They give people specific privacy rights in relation to electronic communications.\ \r\n) /K [<< /MCID 4 /Stm 20 0 R /Type /MCR >> << /MCID 5 /Stm 20 0 R /Type /MCR >>] /P 1384 0 R /Pg 112 0 R /S /P /Type /StructElem /XXStyle 1430 0 R >> endobj 1430 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1431 0 obj << /A << /BBox [30.545 615.01123 170.12566 625.18628] /O /Layout /Placement /Block >> /ActualText (There are specific rules on:\r\n) /K [<< /MCID 6 /Stm 20 0 R /Type /MCR >>] /P 1384 0 R /Pg 112 0 R /S /P /Type /StructElem /XXStyle 1432 0 R >> endobj 1432 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1433 0 obj << /A << /BBox [46.3625 529.0672 521.68762 599.35565] /O /Layout /Placement /Block >> /ActualText (marketing calls, emails, texts and faxes;\r\ncookies \(and similar technologies\);\r\nkeeping communi\ cations services secure; and\r\ncustomer privacy as regards traffic and location data, itemised billi\ ng, line identification, and\r\n) /K [<< /MCID 7 /Stm 20 0 R /Type /MCR >> << /MCID 8 /Stm 20 0 R /Type /MCR >> << /MCID 9 /Stm 20 0 R /Type /MCR >> << /MCID 10 /Stm 20 0 R /Type /MCR >>] /P 1384 0 R /Pg 112 0 R /S /P /Type /StructElem /XXStyle 1434 0 R >> endobj 1434 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 20pt; ) endobj 1435 0 obj << /A << /BBox [46.3625 514.30188 134.75273 524.47687] /O /Layout /Placement /Block >> /ActualText (directory listings.\r\n) /K [<< /MCID 11 /Stm 20 0 R /Type /MCR >>] /P 1384 0 R /Pg 112 0 R /S /P /Type /StructElem /XXStyle 1436 0 R >> endobj 1436 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1437 0 obj << /A << /BBox [30.545 456.82471 533.6275 498.63467] /O /Layout /Placement /Block >> /ActualText (We aim to help organisations comply with PECR and promote good practice by offering advice and\r\ngui\ dance. We will take enforcement action against organisations that persistently ignore their\r\nobliga\ tions, starting with those that generate the most complaints.\r\n) /K [<< /MCID 12 /Stm 20 0 R /Type /MCR >> << /MCID 13 /Stm 20 0 R /Type /MCR >> << /MCID 14 /Stm 20 0 R /Type /MCR >>] /P 1384 0 R /Pg 112 0 R /S /P /Type /StructElem /XXStyle 1438 0 R >> endobj 1438 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1439 0 obj << /A << /BBox [33.9675 361.17969 92.0575 375.97969] /O /Layout /Placement /Block >> /K [<< /Obj 114 0 R /Pg 112 0 R /Type /OBJR >>] /P 1384 0 R /Pg 112 0 R /S /Link /Type /StructElem >> endobj 1440 0 obj << /A << /BBox [35.8175 241.69283 278.14529 372.0947] /O /Layout /Placement /Block >> /ActualText (The basics\r\nWhat kind of areas do PECR cover?\r\nDo PECR apply to me?\r\nHow does this fit with the\ UK GDPR?\r\nAre there any exemptions?\r\nHow can the ICO help us comply?\r\nWhat action can the ICO \ take to enforce PECR?\r\n) /K [<< /MCID 15 /Stm 20 0 R /Type /MCR >> << /MCID 16 /Stm 20 0 R /Type /MCR >> << /MCID 17 /Stm 20 0 R /Type /MCR >> << /MCID 18 /Stm 20 0 R /Type /MCR >> << /MCID 19 /Stm 20 0 R /Type /MCR >> << /MCID 20 /Stm 20 0 R /Type /MCR >> << /MCID 21 /Stm 20 0 R /Type /MCR >>] /P 1384 0 R /Pg 112 0 R /S /P /Type /StructElem /XXStyle 1441 0 R >> endobj 1441 0 obj (font-size: 10.175pt; font-family: Verdana; color: rgb\(0,80,152\); line-height: 20pt; ) endobj 1442 0 obj << /A << /BBox [33.9675 341.14187 218.47031 355.94187] /O /Layout /Placement /Block >> /K [<< /Obj 115 0 R /Pg 112 0 R /Type /OBJR >>] /P 1384 0 R /Pg 112 0 R /S /Link /Type /StructElem >> endobj 1443 0 obj << /A << /BBox [33.9675 321.10406 152.93406 335.90406] /O /Layout /Placement /Block >> /K [<< /Obj 116 0 R /Pg 112 0 R /Type /OBJR >>] /P 1384 0 R /Pg 112 0 R /S /Link /Type /StructElem >> endobj 1444 0 obj << /A << /BBox [33.9675 301.06625 225.58125 315.86625] /O /Layout /Placement /Block >> /K [<< /Obj 117 0 R /Pg 112 0 R /Type /OBJR >>] /P 1384 0 R /Pg 112 0 R /S /Link /Type /StructElem >> endobj 1445 0 obj << /A << /BBox [33.9675 281.02844 176.57937 295.82844] /O /Layout /Placement /Block >> /K [<< /Obj 118 0 R /Pg 112 0 R /Type /OBJR >>] /P 1384 0 R /Pg 112 0 R /S /Link /Type /StructElem >> endobj 1446 0 obj << /A << /BBox [33.9675 260.99062 211.34781 275.79062] /O /Layout /Placement /Block >> /K [<< /Obj 119 0 R /Pg 112 0 R /Type /OBJR >>] /P 1384 0 R /Pg 112 0 R /S /Link /Type /StructElem >> endobj 1447 0 obj << /A << /BBox [33.9675 240.95281 280.91938 255.75281] /O /Layout /Placement /Block >> /K [<< /Obj 120 0 R /Pg 112 0 R /Type /OBJR >>] /P 1384 0 R /Pg 112 0 R /S /Link /Type /StructElem >> endobj 1448 0 obj << /A << /BBox [20 199.05031 92.335 214.77531] /O /Layout /Placement /Block >> /ActualText (The basics\r\n) /K [<< /MCID 22 /Stm 20 0 R /Type /MCR >>] /P 1384 0 R /Pg 112 0 R /S /P /Type /StructElem /XXStyle 1449 0 R >> endobj 1449 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 1450 0 obj << /A << /BBox [88.64656 167.12625 356.74625 181.92625] /O /Layout /Placement /Block >> /K [<< /Obj 121 0 R /Pg 112 0 R /Type /OBJR >>] /P 1384 0 R /Pg 112 0 R /S /Link /Type /StructElem >> endobj 1451 0 obj << /A << /BBox [20 152.04874 526.10168 178.04128] /O /Layout /Placement /Block >> /ActualText (PECR are the Privacy and Electronic Communications Regulations. Their full title is The Privacy and\r\ \nElectronic Communications \(EC Directive\) Regulations 2003.\r\n) /K [<< /MCID 23 /Stm 20 0 R /Type /MCR >> << /MCID 24 /Stm 20 0 R /Type /MCR >> << /MCID 25 /Stm 20 0 R /Type /MCR >> << /MCID 26 /Stm 20 0 R /Type /MCR >>] /P 1384 0 R /Pg 112 0 R /S /P /Type /StructElem /XXStyle 1452 0 R >> endobj 1452 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1453 0 obj << /A << /BBox [299.77781 124.94625 466.56687 139.74625] /O /Layout /Placement /Block >> /K [<< /Obj 122 0 R /Pg 112 0 R /Type /OBJR >>] /P 1384 0 R /Pg 112 0 R /S /Link /Type /StructElem >> endobj 1454 0 obj << /A << /BBox [20 109.86876 566.21344 135.86124] /O /Layout /Placement /Block >> /ActualText (They are derived from European law. PECR implement European Directive 2002/58/EC, also known as 'the\r\ \ne-privacy Directive'.\r\n) /K [<< /MCID 27 /Stm 20 0 R /Type /MCR >> << /MCID 28 /Stm 20 0 R /Type /MCR >> << /MCID 29 /Stm 20 0 R /Type /MCR >> << /MCID 30 /Stm 20 0 R /Type /MCR >>] /P 1384 0 R /Pg 112 0 R /S /P /Type /StructElem /XXStyle 1455 0 R >> endobj 1455 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1456 0 obj << /A << /BBox [20 67.68873 570.65063 93.68126] /O /Layout /Placement /Block >> /ActualText (The e-privacy Directive complements the general data protection regime and sets out more specific pri\ vacy\r\nrights on electronic communications. It recognises that widespread public access to digital m\ obile networks\r\n) /K [<< /MCID 31 /Stm 20 0 R /Type /MCR >> << /MCID 32 /Stm 20 0 R /Type /MCR >>] /P 1384 0 R /Pg 112 0 R /S /P /Type /StructElem /XXStyle 1457 0 R >> endobj 1457 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1458 0 obj << /A << /BBox [569.10498 30 574.60498 41] /O /Layout /Placement /Block >> /ActualText (4\r\n) /K [0] /P 1384 0 R /Pg 112 0 R /S /P /Type /StructElem /XXStyle 1459 0 R >> endobj 1459 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 1460 0 obj << /A << /BBox [20 29 115.326 40] /O /Layout /Placement /Block >> /ActualText (09 May 2018 - 2.4.69\r\n) /K [1] /P 1384 0 R /Pg 112 0 R /S /P /Type /StructElem /XXStyle 1461 0 R >> endobj 1461 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 1462 0 obj << /A << /BBox [20 787.43127 553.42438 797.60626] /O /Layout /Placement /Block >> /ActualText (and the internet opens up new possibilities for businesses and users, but also new risks to their pri\ vacy.\r\n) /K [<< /MCID 0 /Stm 25 0 R /Type /MCR >>] /P 1384 0 R /Pg 125 0 R /S /P /Type /StructElem /XXStyle 1463 0 R >> endobj 1463 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1464 0 obj << /A << /BBox [20 713.61627 553.63806 771.24377] /O /Layout /Placement /Block >> /ActualText (PECR have been amended a number of times. The more recent changes were made in 2018, to ban\r\ncold-c\ alling of claims management services and to introduce director liability for serious breaches of the\r\ \nmarketing rules; and in 2019 to ban cold-calling of pensions schemes in certain circumstances and t\ o\r\nincorporate the UK GDPR definition of consent.\r\n) /K [<< /MCID 1 /Stm 25 0 R /Type /MCR >> << /MCID 2 /Stm 25 0 R /Type /MCR >> << /MCID 3 /Stm 25 0 R /Type /MCR >> << /MCID 4 /Stm 25 0 R /Type /MCR >>] /P 1384 0 R /Pg 125 0 R /S /P /Type /StructElem /XXStyle 1465 0 R >> endobj 1465 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1466 0 obj << /A << /BBox [20 687.25372 467.9035 697.42877] /O /Layout /Placement /Block >> /ActualText (This guide covers the latest version of PECR, which came into effect on 29 March 2019.\r\n) /K [<< /MCID 5 /Stm 25 0 R /Type /MCR >>] /P 1384 0 R /Pg 125 0 R /S /P /Type /StructElem /XXStyle 1467 0 R >> endobj 1467 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1468 0 obj << /A << /BBox [20 629.25623 571.84113 671.06622] /O /Layout /Placement /Block >> /ActualText (The EU is in the process of replacing the current e-privacy law with a new e-privacy Regulation \(ePR\ \), to sit\r\nalongside the EU version of the GDPR. However, the ePR will not automatically form part\ of UK law - or sit\r\nalongside the UK GDPR - as the UK has left the EU.\r\n) /K [<< /MCID 6 /Stm 25 0 R /Type /MCR >> << /MCID 7 /Stm 25 0 R /Type /MCR >> << /MCID 8 /Stm 25 0 R /Type /MCR >>] /P 1384 0 R /Pg 125 0 R /S /P /Type /StructElem /XXStyle 1469 0 R >> endobj 1469 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1470 0 obj << /A << /BBox [20 587.07623 554.55383 613.06873] /O /Layout /Placement /Block >> /ActualText (PECR continues to apply alongside the UK GDPR but we will continue to keep our guidance under review\r\ \nand update it where necessary\r\n) /K [<< /MCID 9 /Stm 25 0 R /Type /MCR >> << /MCID 10 /Stm 25 0 R /Type /MCR >>] /P 1384 0 R /Pg 125 0 R /S /P /Type /StructElem /XXStyle 1471 0 R >> endobj 1471 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1472 0 obj << /A << /BBox [20 543.91345 265.68741 559.63843] /O /Layout /Placement /Block >> /ActualText (What kind of areas do PECR cover?\r\n) /K [<< /MCID 11 /Stm 25 0 R /Type /MCR >>] /P 1384 0 R /Pg 125 0 R /S /P /Type /StructElem /XXStyle 1473 0 R >> endobj 1473 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 1474 0 obj << /A << /BBox [20 508.5553 168.30341 521.50531] /O /Layout /Placement /Block >> /ActualText (PECR cover several areas:\r\n) /K [<< /MCID 12 /Stm 25 0 R /Type /MCR >>] /P 1384 0 R /Pg 125 0 R /S /P /Type /StructElem /XXStyle 1475 0 R >> endobj 1475 0 obj (font-size: 12.95pt; font-family: Georgia; line-height: 196pt; ) endobj 1476 0 obj << /A << /BBox [500.82656 480.22719 575 495.02719] /O /Layout /Placement /Block >> /K [<< /Obj 127 0 R /Pg 125 0 R /Type /OBJR >>] /P 1384 0 R /Pg 125 0 R /S /Link /Type /StructElem >> endobj 1477 0 obj << /A << /BBox [35.8175 466.20187 574.77661 491.14221] /O /Layout /Placement /Block >> /ActualText (Marketing by electronic means, including marketing calls, texts, emails and faxes. See the Electronic\ and\r\ntelephone marketing section of this guide for more information.\r\n) /K [<< /MCID 13 /Stm 25 0 R /Type /MCR >> << /MCID 14 /Stm 25 0 R /Type /MCR >> << /MCID 15 /Stm 25 0 R /Type /MCR >> << /MCID 16 /Stm 25 0 R /Type /MCR >>] /P 1384 0 R /Pg 125 0 R /S /P /Type /StructElem /XXStyle 1478 0 R >> endobj 1478 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 15pt; ) endobj 1479 0 obj << /A << /BBox [90.99375 445.42406 252.545 460.22406] /O /Layout /Placement /Block >> /K [<< /Obj 128 0 R /Pg 125 0 R /Type /OBJR >>] /P 1384 0 R /Pg 125 0 R /S /Link /Type /StructElem >> endobj 1480 0 obj << /A << /BBox [35.8175 416.63342 554.12457 456.33908] /O /Layout /Placement /Block >> /ActualText (The use of cookies or similar technologies that track information about people accessing a website or\ \r\nother electronic service. See the Cookies and similar technologies section of this guide for more\ \r\ninformation.\r\n) /K [<< /MCID 17 /Stm 25 0 R /Type /MCR >> << /MCID 18 /Stm 25 0 R /Type /MCR >> << /MCID 19 /Stm 25 0 R /Type /MCR >> << /MCID 20 /Stm 25 0 R /Type /MCR >> << /MCID 21 /Stm 25 0 R /Type /MCR >>] /P 1384 0 R /Pg 125 0 R /S /P /Type /StructElem /XXStyle 1481 0 R >> endobj 1481 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 15pt; ) endobj 1482 0 obj << /A << /BBox [356.90813 395.85562 461.45625 410.65562] /O /Layout /Placement /Block >> /K [<< /Obj 129 0 R /Pg 125 0 R /Type /OBJR >>] /P 1384 0 R /Pg 125 0 R /S /Link /Type /StructElem >> endobj 1483 0 obj << /A << /BBox [482.87 395.85562 529.36281 410.65562] /O /Layout /Placement /Block >> /K [<< /Obj 130 0 R /Pg 125 0 R /Type /OBJR >>] /P 1384 0 R /Pg 125 0 R /S /Link /Type /StructElem >> endobj 1484 0 obj << /A << /BBox [35.8175 381.83032 526.57996 406.77063] /O /Layout /Placement /Block >> /ActualText (Security of public electronic communications services. See the Security of services and Security\r\nb\ reaches sections of this guide for more information.\r\n) /K [<< /MCID 22 /Stm 25 0 R /Type /MCR >> << /MCID 23 /Stm 25 0 R /Type /MCR >> << /MCID 24 /Stm 25 0 R /Type /MCR >> << /MCID 25 /Stm 25 0 R /Type /MCR >> << /MCID 26 /Stm 25 0 R /Type /MCR >> << /MCID 27 /Stm 25 0 R /Type /MCR >>] /P 1384 0 R /Pg 125 0 R /S /P /Type /StructElem /XXStyle 1485 0 R >> endobj 1485 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 15pt; ) endobj 1486 0 obj << /A << /BBox [35.8175 332.26187 563.12671 371.9675] /O /Layout /Placement /Block >> /ActualText (Privacy of customers using communications networks or services as regards traffic and location data,\r\ \nitemised billing, line identification services \(eg caller ID and call return\), and directory list\ ings. See the\r\nCommunications networks and services section of this guide for more information.\r\n\ ) /K [<< /MCID 28 /Stm 25 0 R /Type /MCR >> << /MCID 29 /Stm 25 0 R /Type /MCR >> << /MCID 30 /Stm 25 0 R /Type /MCR >> << /MCID 31 /Stm 25 0 R /Type /MCR >>] /P 1384 0 R /Pg 125 0 R /S /P /Type /StructElem /XXStyle 1487 0 R >> endobj 1487 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 15pt; ) endobj 1488 0 obj << /A << /BBox [33.9675 331.52187 240.90156 346.32187] /O /Layout /Placement /Block >> /K [<< /Obj 131 0 R /Pg 125 0 R /Type /OBJR >>] /P 1384 0 R /Pg 125 0 R /S /Link /Type /StructElem >> endobj 1489 0 obj << /A << /BBox [20 289.61935 177.40726 305.34436] /O /Layout /Placement /Block >> /ActualText (Do PECR apply to me?\r\n) /K [<< /MCID 32 /Stm 25 0 R /Type /MCR >>] /P 1384 0 R /Pg 125 0 R /S /P /Type /StructElem /XXStyle 1490 0 R >> endobj 1490 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 1491 0 obj << /A << /BBox [20 242.61783 560.28235 268.61032] /O /Layout /Placement /Block >> /ActualText (Some of the rules only apply to organisations that provide a public electronic communications network\ or\r\nservice. But even if you are not a network or service provider, PECR will apply to you if you:\ \r\n) /K [<< /MCID 33 /Stm 25 0 R /Type /MCR >> << /MCID 34 /Stm 25 0 R /Type /MCR >>] /P 1384 0 R /Pg 125 0 R /S /P /Type /StructElem /XXStyle 1492 0 R >> endobj 1492 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1493 0 obj << /A << /BBox [35.8175 176.71158 340.86401 226.96217] /O /Layout /Placement /Block >> /ActualText (market by phone, email, text or fax;\r\nuse cookies or a similar technology on your website; or\r\nco\ mpile a telephone directory \(or a similar public directory\)\r\n) /K [<< /MCID 35 /Stm 25 0 R /Type /MCR >> << /MCID 36 /Stm 25 0 R /Type /MCR >> << /MCID 37 /Stm 25 0 R /Type /MCR >>] /P 1384 0 R /Pg 125 0 R /S /P /Type /StructElem /XXStyle 1494 0 R >> endobj 1494 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 20pt; ) endobj 1495 0 obj << /A << /BBox [20 134.06906 279.54114 149.79407] /O /Layout /Placement /Block >> /ActualText (How does this fit with the UK GDPR?\r\n) /K [<< /MCID 38 /Stm 25 0 R /Type /MCR >>] /P 1384 0 R /Pg 125 0 R /S /P /Type /StructElem /XXStyle 1496 0 R >> endobj 1496 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 1497 0 obj << /A << /BBox [351.86687 102.145 508.68906 116.945] /O /Layout /Placement /Block >> /K [<< /Obj 132 0 R /Pg 125 0 R /Type /OBJR >>] /P 1384 0 R /Pg 125 0 R /S /Link /Type /StructElem >> endobj 1498 0 obj << /A << /BBox [20 102.88502 509.60757 113.06002] /O /Layout /Placement /Block >> /ActualText (The UK GDPR sits alongside PECR. PECR rules apply and use the UK GDPR standard of consent.\r\n) /K [<< /MCID 39 /Stm 25 0 R /Type /MCR >> << /MCID 40 /Stm 25 0 R /Type /MCR >> << /MCID 41 /Stm 25 0 R /Type /MCR >>] /P 1384 0 R /Pg 125 0 R /S /P /Type /StructElem /XXStyle 1499 0 R >> endobj 1499 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1500 0 obj << /A << /BBox [20 60.70499 557.7793 86.69752] /O /Layout /Placement /Block >> /ActualText (This means that if you send electronic marketing or use cookies or similar technologies you must comp\ ly\r\nwith both PECR and the UK GDPR.\r\n) /K [<< /MCID 42 /Stm 25 0 R /Type /MCR >> << /MCID 43 /Stm 25 0 R /Type /MCR >>] /P 1384 0 R /Pg 125 0 R /S /P /Type /StructElem /XXStyle 1501 0 R >> endobj 1501 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1502 0 obj << /A << /BBox [20 29 115.326 40] /O /Layout /Placement /Block >> /ActualText (09 May 2018 - 2.4.69\r\n) /K [0] /P 1384 0 R /Pg 125 0 R /S /P /Type /StructElem /XXStyle 1503 0 R >> endobj 1503 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 1504 0 obj << /A << /BBox [569.10498 30 574.60498 41] /O /Layout /Placement /Block >> /ActualText (5\r\n) /K [1] /P 1384 0 R /Pg 125 0 R /S /P /Type /StructElem /XXStyle 1505 0 R >> endobj 1505 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 1506 0 obj << /A << /BBox [20 755.79626 565.74628 797.60626] /O /Layout /Placement /Block >> /ActualText (Naturally, there is some overlap, given that both aim to protect people's privacy. Complying with PEC\ R will\r\nhelp you comply with the UK GDPR, and vice versa - but there are some differences and you m\ ust make\r\nsure you comply with both.\r\n) /K [<< /MCID 0 /Stm 26 0 R /Type /MCR >> << /MCID 1 /Stm 26 0 R /Type /MCR >> << /MCID 2 /Stm 26 0 R /Type /MCR >>] /P 1384 0 R /Pg 136 0 R /S /P /Type /StructElem /XXStyle 1507 0 R >> endobj 1507 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1508 0 obj << /A << /BBox [20 697.79877 569.23633 739.60876] /O /Layout /Placement /Block >> /ActualText (In particular, it's important to realise that PECR apply even if you are not processing personal data\ . For\r\nexample, many of the rules protect companies as well as individuals, and the marketing rules\ apply even if\r\nyou cannot identify the person you are contacting.\r\n) /K [<< /MCID 3 /Stm 26 0 R /Type /MCR >> << /MCID 4 /Stm 26 0 R /Type /MCR >> << /MCID 5 /Stm 26 0 R /Type /MCR >>] /P 1384 0 R /Pg 136 0 R /S /P /Type /StructElem /XXStyle 1509 0 R >> endobj 1509 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1510 0 obj << /A << /BBox [436.60844 670.69625 555.17031 685.49625] /O /Layout /Placement /Block >> /K [<< /Obj 138 0 R /Pg 136 0 R /Type /OBJR >>] /P 1384 0 R /Pg 136 0 R /S /Link /Type /StructElem >> endobj 1511 0 obj << /A << /BBox [20 671.43628 556.08881 681.61127] /O /Layout /Placement /Block >> /ActualText (For more information on your other data protection obligations, see our separate Guide to the UK GDPR\ .\r\n) /K [<< /MCID 6 /Stm 26 0 R /Type /MCR >> << /MCID 7 /Stm 26 0 R /Type /MCR >> << /MCID 8 /Stm 26 0 R /Type /MCR >>] /P 1384 0 R /Pg 136 0 R /S /P /Type /StructElem /XXStyle 1512 0 R >> endobj 1512 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1513 0 obj << /A << /BBox [20 613.43878 573.22491 655.24878] /O /Layout /Placement /Block >> /ActualText (If you are a network or service provider, Article 95 of the UK GDPR says the UK GDPR does not apply w\ here\r\nthere are already specific PECR rules. This is to avoid duplication, and means that if you ar\ e a network or\r\nservice provider, you only need to comply with PECR rules \(and not the UK GDPR\) o\ n:\r\n) /K [<< /MCID 9 /Stm 26 0 R /Type /MCR >> << /MCID 10 /Stm 26 0 R /Type /MCR >> << /MCID 11 /Stm 26 0 R /Type /MCR >>] /P 1384 0 R /Pg 136 0 R /S /P /Type /StructElem /XXStyle 1514 0 R >> endobj 1514 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1515 0 obj << /A << /BBox [35.8175 507.45688 196.39935 597.78314] /O /Layout /Placement /Block >> /ActualText (security and security breaches;\r\ntraffic data;\r\nlocation data;\r\nitemised billing; and\r\nline i\ dentification services.\r\n) /K [<< /MCID 12 /Stm 26 0 R /Type /MCR >> << /MCID 13 /Stm 26 0 R /Type /MCR >> << /MCID 14 /Stm 26 0 R /Type /MCR >> << /MCID 15 /Stm 26 0 R /Type /MCR >> << /MCID 16 /Stm 26 0 R /Type /MCR >>] /P 1384 0 R /Pg 136 0 R /S /P /Type /StructElem /XXStyle 1516 0 R >> endobj 1516 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 20pt; ) endobj 1517 0 obj << /A << /BBox [20 464.81439 205.20905 480.53937] /O /Layout /Placement /Block >> /ActualText (Are there any exemptions?\r\n) /K [<< /MCID 17 /Stm 26 0 R /Type /MCR >>] /P 1384 0 R /Pg 136 0 R /S /P /Type /StructElem /XXStyle 1518 0 R >> endobj 1518 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 1519 0 obj << /A << /BBox [20 417.81281 557.0365 443.8053] /O /Layout /Placement /Block >> /ActualText (Yes. Some of the rules have built-in exemptions. These specific exemptions are explained in the relev\ ant\r\nsection of this guide.\r\n) /K [<< /MCID 18 /Stm 26 0 R /Type /MCR >> << /MCID 19 /Stm 26 0 R /Type /MCR >>] /P 1384 0 R /Pg 136 0 R /S /P /Type /StructElem /XXStyle 1520 0 R >> endobj 1520 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1521 0 obj << /A << /BBox [20 359.81531 566.82483 401.62531] /O /Layout /Placement /Block >> /ActualText (There are also a few more-general exemptions that can apply to any of the rules - in brief, exemption\ s for\r\nnational security, law enforcement, or compliance with other laws \(see the Exemptions secti\ on of this\r\nguide\).\r\n) /K [<< /MCID 20 /Stm 26 0 R /Type /MCR >> << /MCID 21 /Stm 26 0 R /Type /MCR >> << /MCID 22 /Stm 26 0 R /Type /MCR >> << /MCID 23 /Stm 26 0 R /Type /MCR >> << /MCID 24 /Stm 26 0 R /Type /MCR >>] /P 1384 0 R /Pg 136 0 R /S /P /Type /StructElem /XXStyle 1522 0 R >> endobj 1522 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1523 0 obj << /A << /BBox [403.82875 374.89281 467.78094 389.69281] /O /Layout /Placement /Block >> /K [<< /Obj 139 0 R /Pg 136 0 R /Type /OBJR >>] /P 1384 0 R /Pg 136 0 R /S /Link /Type /StructElem >> endobj 1524 0 obj << /A << /BBox [20 316.6525 254.38112 332.3775] /O /Layout /Placement /Block >> /ActualText (How can the ICO help us comply?\r\n) /K [<< /MCID 25 /Stm 26 0 R /Type /MCR >>] /P 1384 0 R /Pg 136 0 R /S /P /Type /StructElem /XXStyle 1525 0 R >> endobj 1525 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 1526 0 obj << /A << /BBox [81.47781 284.72844 167.88438 299.52844] /O /Layout /Placement /Block >> /K [<< /Obj 140 0 R /Pg 136 0 R /Type /OBJR >>] /P 1384 0 R /Pg 136 0 R /S /Link /Type /StructElem >> endobj 1527 0 obj << /A << /BBox [20 222.19846 564.98688 295.64343] /O /Layout /Placement /Block >> /ActualText (If you are a service provider \(eg a telecoms provider or an internet service provider\), we can also\ conduct\r\nan audit of your security measures. The audit will look at whether you have effective pol\ icies and\r\nprocedures in place, and whether you are following them. It includes our recommendations\ on how you\r\ncould improve. We believe that audits play a key role in helping organisations underst\ and and meet their\r\nobligations.\r\n) /K [<< /MCID 26 /Stm 26 0 R /Type /MCR >> << /MCID 27 /Stm 26 0 R /Type /MCR >> << /MCID 28 /Stm 26 0 R /Type /MCR >> << /MCID 29 /Stm 26 0 R /Type /MCR >> << /MCID 30 /Stm 26 0 R /Type /MCR >> << /MCID 31 /Stm 26 0 R /Type /MCR >> << /MCID 32 /Stm 26 0 R /Type /MCR >> << /MCID 33 /Stm 26 0 R /Type /MCR >> << /MCID 34 /Stm 26 0 R /Type /MCR >>] /P 1384 0 R /Pg 136 0 R /S /P /Type /StructElem /XXStyle 1528 0 R >> endobj 1528 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1529 0 obj << /A << /BBox [103.33094 268.91094 201.24219 283.71094] /O /Layout /Placement /Block >> /K [<< /Obj 141 0 R /Pg 136 0 R /Type /OBJR >>] /P 1384 0 R /Pg 136 0 R /S /Link /Type /StructElem >> endobj 1530 0 obj << /A << /BBox [20 132.56593 567.7915 206.01096] /O /Layout /Placement /Block >> /ActualText (We select service providers for audit based on the level of risk. If we select you for audit, we will\ write a\r\nletter of invitation, asking you to participate voluntarily. If you decide not to respond\ , then we have the\r\npower to undertake a compulsory audit. We agree a scope of work with you, and s\ et this out in a letter of\r\nengagement. We will then carry out both an off-site check of your secur\ ity policies and procedures, and an\r\non-site review of your procedures in practice.\r\n) /K [<< /MCID 35 /Stm 26 0 R /Type /MCR >> << /MCID 36 /Stm 26 0 R /Type /MCR >> << /MCID 37 /Stm 26 0 R /Type /MCR >> << /MCID 38 /Stm 26 0 R /Type /MCR >> << /MCID 39 /Stm 26 0 R /Type /MCR >>] /P 1384 0 R /Pg 136 0 R /S /P /Type /StructElem /XXStyle 1531 0 R >> endobj 1531 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1532 0 obj << /A << /BBox [20 74.56842 567.84235 116.37843] /O /Layout /Placement /Block >> /ActualText (After completing the audit, we provide a comprehensive report and an executive summary. The report\r\n\ allows you to respond to our audit team's observations and recommendations. We publish the outcomes o\ f\r\nPECR audits on our website.\r\n) /K [<< /MCID 40 /Stm 26 0 R /Type /MCR >> << /MCID 41 /Stm 26 0 R /Type /MCR >> << /MCID 42 /Stm 26 0 R /Type /MCR >> << /MCID 43 /Stm 26 0 R /Type /MCR >> << /MCID 44 /Stm 26 0 R /Type /MCR >>] /P 1384 0 R /Pg 136 0 R /S /P /Type /StructElem /XXStyle 1533 0 R >> endobj 1533 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1534 0 obj << /A << /BBox [83.02719 73.82844 163.24781 88.62844] /O /Layout /Placement /Block >> /K [<< /Obj 142 0 R /Pg 136 0 R /Type /OBJR >>] /P 1384 0 R /Pg 136 0 R /S /Link /Type /StructElem >> endobj 1535 0 obj << /A << /BBox [20 29 115.326 40] /O /Layout /Placement /Block >> /ActualText (09 May 2018 - 2.4.69\r\n) /K [0] /P 1384 0 R /Pg 136 0 R /S /P /Type /StructElem /XXStyle 1536 0 R >> endobj 1536 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 1537 0 obj << /A << /BBox [569.10498 30 574.60498 41] /O /Layout /Placement /Block >> /ActualText (6\r\n) /K [1] /P 1384 0 R /Pg 136 0 R /S /P /Type /StructElem /XXStyle 1538 0 R >> endobj 1538 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 1539 0 obj << /A << /BBox [20 687.02252 348.93555 799.53717] /O /Layout /Placement /Block >> /ActualText (Further Reading\r\nWhat action can the ICO take to enforce PECR?\r\n) /K [<< /MCID 0 /Stm 27 0 R /Type /MCR >> << /MCID 1 /Stm 27 0 R /Type /MCR >>] /P 1384 0 R /Pg 145 0 R /S /P /Type /StructElem /XXStyle 1540 0 R >> endobj 1540 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 97pt; ) endobj 1541 0 obj << /A << /BBox [20 720.49594 575 775.10562] /O /Layout /Placement /Block >> /K [<< /Obj 148 0 R /Pg 145 0 R /Type /OBJR >>] /P 1384 0 R /Pg 145 0 R /S /Link /Type /StructElem >> endobj 1542 0 obj << /A << /BBox [26.70625 751.84186 42.43125 767.56689] /O /Layout /Placement /Block >> /ActualText (\f\000\r\000\n) /K [<< /MCID 2 /Stm 27 0 R /Type /MCR >>] /P 1384 0 R /Pg 145 0 R /S /P /Type /StructElem /XXStyle 1543 0 R >> endobj 1543 0 obj (font-size: 15.725pt; font-family: icomoon; color: rgb\(80,75,72\); ) endobj 1544 0 obj << /A << /BBox [46.13125 755.79626 174.94675 766.89624] /O /Layout /Placement /Block >> /ActualText (Guide to ICO PECR audits\r\n) /K [<< /MCID 3 /Stm 27 0 R /Type /MCR >>] /P 1384 0 R /Pg 145 0 R /S /P /Type /StructElem /XXStyle 1545 0 R >> endobj 1545 0 obj (font-size: 11.1pt; font-family: Georgia; color: rgb\(0,80,152\); line-height: 14pt; ) endobj 1546 0 obj << /A << /BBox [46.13125 726.48529 126.1345 749.1825] /O /Layout /Placement /Block >> /ActualText (For organisations\r\nPDF \(286.27K\)\r\n) /K [<< /MCID 4 /Stm 27 0 R /Type /MCR >> << /MCID 5 /Stm 27 0 R /Type /MCR >>] /P 1384 0 R /Pg 145 0 R /S /P /Type /StructElem /XXStyle 1547 0 R >> endobj 1547 0 obj (font-size: 9.25pt; font-family: Verdana; color: rgb\(80,75,72\); line-height: 13pt; ) endobj 1548 0 obj << /A << /BBox [20 606.80188 571.37311 664.42938] /O /Layout /Placement /Block >> /ActualText (ICO has several ways of taking action to change the behaviour of anyone who breaches PECR. They inclu\ de\r\ncriminal prosecution, non-criminal enforcement and audit. The Information Commissioner can also\ serve a\r\nmonetary penalty notice imposing a fine of up to 500,000 which can be issued against the\ organisation or\r\nits directors.\r\n) /K [<< /MCID 6 /Stm 27 0 R /Type /MCR >> << /MCID 7 /Stm 27 0 R /Type /MCR >> << /MCID 8 /Stm 27 0 R /Type /MCR >> << /MCID 9 /Stm 27 0 R /Type /MCR >>] /P 1384 0 R /Pg 145 0 R /S /P /Type /StructElem /XXStyle 1549 0 R >> endobj 1549 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1550 0 obj << /A << /BBox [20 564.62189 517.24207 590.61438] /O /Layout /Placement /Block >> /ActualText (These powers are not mutually exclusive. We will use them in combination where justified by the\r\nci\ rcumstances.\r\n) /K [<< /MCID 10 /Stm 27 0 R /Type /MCR >> << /MCID 11 /Stm 27 0 R /Type /MCR >>] /P 1384 0 R /Pg 145 0 R /S /P /Type /StructElem /XXStyle 1551 0 R >> endobj 1551 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1552 0 obj << /A << /BBox [216.07688 537.51937 415.24094 552.31937] /O /Layout /Placement /Block >> /K [<< /Obj 147 0 R /Pg 145 0 R /Type /OBJR >>] /P 1384 0 R /Pg 145 0 R /S /Link /Type /StructElem >> endobj 1553 0 obj << /A << /BBox [20 538.2594 416.15948 548.43439] /O /Layout /Placement /Block >> /ActualText (We also publish a quarterly update on action we have taken to enforce PECR.\r\n) /K [<< /MCID 12 /Stm 27 0 R /Type /MCR >> << /MCID 13 /Stm 27 0 R /Type /MCR >> << /MCID 14 /Stm 27 0 R /Type /MCR >>] /P 1384 0 R /Pg 145 0 R /S /P /Type /StructElem /XXStyle 1554 0 R >> endobj 1554 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1555 0 obj << /A << /BBox [569.10498 30 574.60498 41] /O /Layout /Placement /Block >> /ActualText (7\r\n) /K [0] /P 1384 0 R /Pg 145 0 R /S /P /Type /StructElem /XXStyle 1556 0 R >> endobj 1556 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 1557 0 obj << /A << /BBox [20 29 115.326 40] /O /Layout /Placement /Block >> /ActualText (09 May 2018 - 2.4.69\r\n) /K [1] /P 1384 0 R /Pg 145 0 R /S /P /Type /StructElem /XXStyle 1558 0 R >> endobj 1558 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 1559 0 obj << /A << /BBox [20 774.78186 138.09938 797.90686] /O /Layout /Placement /Block >> /ActualText (What's new\r\n) /K [<< /MCID 0 /Stm 28 0 R /Type /MCR >>] /P 1384 0 R /Pg 150 0 R /S /P /Type /StructElem /XXStyle 1560 0 R >> endobj 1560 0 obj (font-size: 23.125pt; font-family: Georgia; ) endobj 1561 0 obj << /A << /BBox [20 719.46686 521.39349 745.45935] /O /Layout /Placement /Block >> /ActualText (We will update this page to highlight and link to what's new in our Guide to Privacy and Electronic\r\ \nCommunications Regulations.\r\n) /K [<< /MCID 1 /Stm 28 0 R /Type /MCR >> << /MCID 2 /Stm 28 0 R /Type /MCR >>] /P 1384 0 R /Pg 150 0 R /S /P /Type /StructElem /XXStyle 1562 0 R >> endobj 1562 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1563 0 obj << /A << /BBox [20 683.65784 109.41975 696.60779] /O /Layout /Placement /Block >> /ActualText (December 2021\r\n) /K [<< /MCID 3 /Stm 28 0 R /Type /MCR >>] /P 1384 0 R /Pg 150 0 R /S /P /Type /StructElem /XXStyle 1564 0 R >> endobj 1564 0 obj (font-size: 12.95pt; font-family: Georgia; line-height: 196pt; ) endobj 1565 0 obj << /A << /BBox [458.33438 654.79781 537.37563 669.59781] /O /Layout /Placement /Block >> /K [<< /Obj 154 0 R /Pg 150 0 R /Type /OBJR >>] /P 1384 0 R /Pg 150 0 R /S /Link /Type /StructElem >> endobj 1566 0 obj << /A << /BBox [361.09375 654.79781 436.92063 669.59781] /O /Layout /Placement /Block >> /K [<< /Obj 153 0 R /Pg 150 0 R /Type /OBJR >>] /P 1384 0 R /Pg 150 0 R /S /Link /Type /StructElem >> endobj 1567 0 obj << /A << /BBox [247.96625 654.79781 358.44594 669.59781] /O /Layout /Placement /Block >> /K [<< /Obj 152 0 R /Pg 150 0 R /Type /OBJR >>] /P 1384 0 R /Pg 150 0 R /S /Link /Type /StructElem >> endobj 1568 0 obj << /A << /BBox [20 639.72034 534.60431 665.71283] /O /Layout /Placement /Block >> /ActualText (We have added checklists to the sections on telephone marketing, fax marketing and electronic mail\r\n\ marketing.\r\n) /K [<< /MCID 4 /Stm 28 0 R /Type /MCR >> << /MCID 5 /Stm 28 0 R /Type /MCR >> << /MCID 6 /Stm 28 0 R /Type /MCR >> << /MCID 7 /Stm 28 0 R /Type /MCR >> << /MCID 8 /Stm 28 0 R /Type /MCR >> << /MCID 9 /Stm 28 0 R /Type /MCR >> << /MCID 10 /Stm 28 0 R /Type /MCR >> << /MCID 11 /Stm 28 0 R /Type /MCR >>] /P 1384 0 R /Pg 150 0 R /S /P /Type /StructElem /XXStyle 1569 0 R >> endobj 1569 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1570 0 obj << /A << /BBox [20 603.91125 79.24625 616.86127] /O /Layout /Placement /Block >> /ActualText (June 2019\r\n) /K [<< /MCID 12 /Stm 28 0 R /Type /MCR >>] /P 1384 0 R /Pg 150 0 R /S /P /Type /StructElem /XXStyle 1571 0 R >> endobj 1571 0 obj (font-size: 12.95pt; font-family: Georgia; line-height: 196pt; ) endobj 1572 0 obj << /A << /BBox [181.77094 575.05125 351.69344 589.85125] /O /Layout /Placement /Block >> /K [<< /Obj 155 0 R /Pg 150 0 R /Type /OBJR >>] /P 1384 0 R /Pg 150 0 R /S /Link /Type /StructElem >> endobj 1573 0 obj << /A << /BBox [20 549.42871 435.54977 585.96625] /O /Layout /Placement /Block >> /ActualText (We have revised the section on cookies and similar technologies in this Guide.\r\nWe have also update\ d our detailed guidance on cookies and similar technologies.\r\n) /K [<< /MCID 13 /Stm 28 0 R /Type /MCR >> << /MCID 14 /Stm 28 0 R /Type /MCR >> << /MCID 15 /Stm 28 0 R /Type /MCR >> << /MCID 16 /Stm 28 0 R /Type /MCR >> << /MCID 17 /Stm 28 0 R /Type /MCR >> << /MCID 18 /Stm 28 0 R /Type /MCR >>] /P 1384 0 R /Pg 150 0 R /S /P /Type /StructElem /XXStyle 1574 0 R >> endobj 1574 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 26pt; ) endobj 1575 0 obj << /A << /BBox [264.70875 548.68875 434.63125 563.48875] /O /Layout /Placement /Block >> /K [<< /Obj 156 0 R /Pg 150 0 R /Type /OBJR >>] /P 1384 0 R /Pg 150 0 R /S /Link /Type /StructElem >> endobj 1576 0 obj << /A << /BBox [20 513.61969 97.71295 526.5697] /O /Layout /Placement /Block >> /ActualText (January 2019\r\n) /K [<< /MCID 19 /Stm 28 0 R /Type /MCR >>] /P 1384 0 R /Pg 150 0 R /S /P /Type /StructElem /XXStyle 1577 0 R >> endobj 1577 0 obj (font-size: 12.95pt; font-family: Georgia; line-height: 196pt; ) endobj 1578 0 obj << /A << /BBox [357.76375 484.75969 468.24344 499.55969] /O /Layout /Placement /Block >> /K [<< /Obj 158 0 R /Pg 150 0 R /Type /OBJR >>] /P 1384 0 R /Pg 150 0 R /S /Link /Type /StructElem >> endobj 1579 0 obj << /A << /BBox [170.3125 484.75969 250.24406 499.55969] /O /Layout /Placement /Block >> /K [<< /Obj 157 0 R /Pg 150 0 R /Type /OBJR >>] /P 1384 0 R /Pg 150 0 R /S /Link /Type /StructElem >> endobj 1580 0 obj << /A << /BBox [20 469.68219 571.23755 495.67471] /O /Layout /Placement /Block >> /ActualText (We have updated the section what are PECR and our guidance on telephone marketing to take into accoun\ t\r\nthe new Regulation 21B \(marketing calls about pension schemes\).\r\n) /K [<< /MCID 20 /Stm 28 0 R /Type /MCR >> << /MCID 21 /Stm 28 0 R /Type /MCR >> << /MCID 22 /Stm 28 0 R /Type /MCR >> << /MCID 23 /Stm 28 0 R /Type /MCR >> << /MCID 24 /Stm 28 0 R /Type /MCR >> << /MCID 25 /Stm 28 0 R /Type /MCR >>] /P 1384 0 R /Pg 150 0 R /S /P /Type /StructElem /XXStyle 1581 0 R >> endobj 1581 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1582 0 obj << /A << /BBox [20 433.87314 109.91185 446.82315] /O /Layout /Placement /Block >> /ActualText (December 2018\r\n) /K [<< /MCID 26 /Stm 28 0 R /Type /MCR >>] /P 1384 0 R /Pg 150 0 R /S /P /Type /StructElem /XXStyle 1583 0 R >> endobj 1583 0 obj (font-size: 12.95pt; font-family: Georgia; line-height: 196pt; ) endobj 1584 0 obj << /A << /BBox [170.3125 405.01312 250.24406 419.81312] /O /Layout /Placement /Block >> /K [<< /Obj 159 0 R /Pg 150 0 R /Type /OBJR >>] /P 1384 0 R /Pg 150 0 R /S /Link /Type /StructElem >> endobj 1585 0 obj << /A << /BBox [20 405.75314 565.53955 415.92813] /O /Layout /Placement /Block >> /ActualText (We have updated the section what are PECR to include references to director liability for serious bre\ aches.\r\n) /K [<< /MCID 27 /Stm 28 0 R /Type /MCR >> << /MCID 28 /Stm 28 0 R /Type /MCR >> << /MCID 29 /Stm 28 0 R /Type /MCR >>] /P 1384 0 R /Pg 150 0 R /S /P /Type /StructElem /XXStyle 1586 0 R >> endobj 1586 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1587 0 obj << /A << /BBox [20 369.94406 113.46015 382.89407] /O /Layout /Placement /Block >> /ActualText (September 2018\r\n) /K [<< /MCID 30 /Stm 28 0 R /Type /MCR >>] /P 1384 0 R /Pg 150 0 R /S /P /Type /StructElem /XXStyle 1588 0 R >> endobj 1588 0 obj (font-size: 12.95pt; font-family: Georgia; line-height: 196pt; ) endobj 1589 0 obj << /A << /BBox [357.76375 341.08406 468.24344 355.88406] /O /Layout /Placement /Block >> /K [<< /Obj 161 0 R /Pg 150 0 R /Type /OBJR >>] /P 1384 0 R /Pg 150 0 R /S /Link /Type /StructElem >> endobj 1590 0 obj << /A << /BBox [170.3125 341.08406 250.24406 355.88406] /O /Layout /Placement /Block >> /K [<< /Obj 160 0 R /Pg 150 0 R /Type /OBJR >>] /P 1384 0 R /Pg 150 0 R /S /Link /Type /StructElem >> endobj 1591 0 obj << /A << /BBox [20 326.00656 571.23755 351.99905] /O /Layout /Placement /Block >> /ActualText (We have updated the section what are PECR and our guidance on telephone marketing to take into accoun\ t\r\nthe new Regulation 21A \(marketing calls about claims management services\).\r\n) /K [<< /MCID 31 /Stm 28 0 R /Type /MCR >> << /MCID 32 /Stm 28 0 R /Type /MCR >> << /MCID 33 /Stm 28 0 R /Type /MCR >> << /MCID 34 /Stm 28 0 R /Type /MCR >> << /MCID 35 /Stm 28 0 R /Type /MCR >> << /MCID 36 /Stm 28 0 R /Type /MCR >>] /P 1384 0 R /Pg 150 0 R /S /P /Type /StructElem /XXStyle 1592 0 R >> endobj 1592 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1593 0 obj << /A << /BBox [569.10498 30 574.60498 41] /O /Layout /Placement /Block >> /ActualText (8\r\n) /K [0] /P 1384 0 R /Pg 150 0 R /S /P /Type /StructElem /XXStyle 1594 0 R >> endobj 1594 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 1595 0 obj << /A << /BBox [20 29 115.326 40] /O /Layout /Placement /Block >> /ActualText (09 May 2018 - 2.4.69\r\n) /K [1] /P 1384 0 R /Pg 150 0 R /S /P /Type /StructElem /XXStyle 1596 0 R >> endobj 1596 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 1597 0 obj << /A << /BBox [20 774.78186 313.5025 797.90686] /O /Layout /Placement /Block >> /ActualText (Key concepts and definitions\r\n) /K [<< /MCID 0 /Stm 29 0 R /Type /MCR >>] /P 1384 0 R /Pg 163 0 R /S /P /Type /StructElem /XXStyle 1598 0 R >> endobj 1598 0 obj (font-size: 23.125pt; font-family: Georgia; ) endobj 1599 0 obj << /A << /BBox [20 491.6972 131.12857 747.39032] /O /Layout /Placement /Block >> /ActualText (In brief\203\r\nIn more detail\203\r\n) /K [<< /MCID 1 /Stm 29 0 R /Type /MCR >> << /MCID 2 /Stm 29 0 R /Type /MCR >>] /P 1384 0 R /Pg 163 0 R /S /P /Type /StructElem /XXStyle 1600 0 R >> endobj 1600 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 240pt; ) endobj 1601 0 obj << /A << /BBox [290.5625 683.6925 304.4375 697.5675] /O /Layout /Placement /Block >> /ActualText (\036\000\r\000\n) /K [<< /MCID 3 /Stm 29 0 R /Type /MCR >>] /P 1384 0 R /Pg 163 0 R /S /P /Type /StructElem /XXStyle 1602 0 R >> endobj 1602 0 obj (font-size: 13.875pt; font-family: icomoon; color: rgb\(255,255,255\); ) endobj 1603 0 obj << /A << /BBox [30.545 641.37378 549.63281 667.36621] /O /Layout /Placement /Block >> /ActualText (Different rules in PECR apply in different ways, using a variety of defined terms. Many of these term\ s\r\nare explained where relevant throughout this guide. The main concepts include:\r\n) /K [<< /MCID 4 /Stm 29 0 R /Type /MCR >> << /MCID 5 /Stm 29 0 R /Type /MCR >>] /P 1384 0 R /Pg 163 0 R /S /P /Type /StructElem /XXStyle 1604 0 R >> endobj 1604 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1605 0 obj << /A << /BBox [46.3625 555.42969 370.31415 625.71814] /O /Layout /Placement /Block >> /ActualText (service provider: provides telephone or internet services;\r\nnetwork provider: provides the underlyi\ ng network equipment;\r\nsubscriber: the person whose name is on the bill; and\r\nuser: any individua\ l using the phone or internet connection.\r\n) /K [<< /MCID 6 /Stm 29 0 R /Type /MCR >> << /MCID 7 /Stm 29 0 R /Type /MCR >> << /MCID 8 /Stm 29 0 R /Type /MCR >> << /MCID 9 /Stm 29 0 R /Type /MCR >>] /P 1384 0 R /Pg 163 0 R /S /P /Type /StructElem /XXStyle 1606 0 R >> endobj 1606 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 20pt; ) endobj 1607 0 obj << /A << /BBox [33.9675 460.305 235.77938 475.105] /O /Layout /Placement /Block >> /K [<< /Obj 165 0 R /Pg 163 0 R /Type /OBJR >>] /P 1384 0 R /Pg 163 0 R /S /Link /Type /StructElem >> endobj 1608 0 obj << /A << /BBox [35.8175 320.78033 344.99506 471.22] /O /Layout /Placement /Block >> /ActualText (What are 'electronic communications'?\r\nWhat is a 'public electronic communications network'?\r\nWha\ t is a 'public electronic communications service'?\r\nWhat is a 'service provider'?\r\nWhat is a 'com\ munications provider'?\r\nWhat is a 'public communications provider'?\r\nWho are 'subscribers' and 'u\ sers'?\r\nWho are 'corporate subscribers' and 'individual subscribers'?\r\n) /K [<< /MCID 10 /Stm 29 0 R /Type /MCR >> << /MCID 11 /Stm 29 0 R /Type /MCR >> << /MCID 12 /Stm 29 0 R /Type /MCR >> << /MCID 13 /Stm 29 0 R /Type /MCR >> << /MCID 14 /Stm 29 0 R /Type /MCR >> << /MCID 15 /Stm 29 0 R /Type /MCR >> << /MCID 16 /Stm 29 0 R /Type /MCR >> << /MCID 17 /Stm 29 0 R /Type /MCR >>] /P 1384 0 R /Pg 163 0 R /S /P /Type /StructElem /XXStyle 1609 0 R >> endobj 1609 0 obj (font-size: 10.175pt; font-family: Verdana; color: rgb\(0,80,152\); line-height: 20pt; ) endobj 1610 0 obj << /A << /BBox [33.9675 440.26719 315.5375 455.06719] /O /Layout /Placement /Block >> /K [<< /Obj 166 0 R /Pg 163 0 R /Type /OBJR >>] /P 1384 0 R /Pg 163 0 R /S /Link /Type /StructElem >> endobj 1611 0 obj << /A << /BBox [33.9675 420.22937 310.02219 435.02937] /O /Layout /Placement /Block >> /K [<< /Obj 167 0 R /Pg 163 0 R /Type /OBJR >>] /P 1384 0 R /Pg 163 0 R /S /Link /Type /StructElem >> endobj 1612 0 obj << /A << /BBox [33.9675 400.19156 183.06594 414.99156] /O /Layout /Placement /Block >> /K [<< /Obj 168 0 R /Pg 163 0 R /Type /OBJR >>] /P 1384 0 R /Pg 163 0 R /S /Link /Type /StructElem >> endobj 1613 0 obj << /A << /BBox [33.9675 380.15375 230.2525 394.95375] /O /Layout /Placement /Block >> /K [<< /Obj 169 0 R /Pg 163 0 R /Type /OBJR >>] /P 1384 0 R /Pg 163 0 R /S /Link /Type /StructElem >> endobj 1614 0 obj << /A << /BBox [33.9675 360.11594 263.80687 374.91594] /O /Layout /Placement /Block >> /K [<< /Obj 170 0 R /Pg 163 0 R /Type /OBJR >>] /P 1384 0 R /Pg 163 0 R /S /Link /Type /StructElem >> endobj 1615 0 obj << /A << /BBox [33.9675 340.07812 212.71219 354.87812] /O /Layout /Placement /Block >> /K [<< /Obj 171 0 R /Pg 163 0 R /Type /OBJR >>] /P 1384 0 R /Pg 163 0 R /S /Link /Type /StructElem >> endobj 1616 0 obj << /A << /BBox [33.9675 320.04031 347.77375 334.84031] /O /Layout /Placement /Block >> /K [<< /Obj 172 0 R /Pg 163 0 R /Type /OBJR >>] /P 1384 0 R /Pg 163 0 R /S /Link /Type /StructElem >> endobj 1617 0 obj << /A << /BBox [20 278.13782 289.9668 293.86282] /O /Layout /Placement /Block >> /ActualText (What are 'electronic communications'?\r\n) /K [<< /MCID 18 /Stm 29 0 R /Type /MCR >>] /P 1384 0 R /Pg 163 0 R /S /P /Type /StructElem /XXStyle 1618 0 R >> endobj 1618 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 1619 0 obj << /A << /BBox [20 215.31876 572.36005 257.12878] /O /Layout /Placement /Block >> /ActualText (PECR do not define 'electronic communications'. Instead, the rules apply in different ways using spec\ ific\r\nconcepts and definitions. For example, the marketing rules apply to specified types of market\ ing messages,\r\nand some other rules apply to service providers or communications providers.\r\n) /K [<< /MCID 19 /Stm 29 0 R /Type /MCR >> << /MCID 20 /Stm 29 0 R /Type /MCR >> << /MCID 21 /Stm 29 0 R /Type /MCR >> << /MCID 22 /Stm 29 0 R /Type /MCR >> << /MCID 23 /Stm 29 0 R /Type /MCR >> << /MCID 24 /Stm 29 0 R /Type /MCR >> << /MCID 25 /Stm 29 0 R /Type /MCR >>] /P 1384 0 R /Pg 163 0 R /S /P /Type /StructElem /XXStyle 1620 0 R >> endobj 1620 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1621 0 obj << /A << /BBox [280.39906 214.57875 419.28781 229.37875] /O /Layout /Placement /Block >> /K [<< /Obj 174 0 R /Pg 163 0 R /Type /OBJR >>] /P 1384 0 R /Pg 163 0 R /S /Link /Type /StructElem >> endobj 1622 0 obj << /A << /BBox [175.65438 214.57875 267.35656 229.37875] /O /Layout /Placement /Block >> /K [<< /Obj 173 0 R /Pg 163 0 R /Type /OBJR >>] /P 1384 0 R /Pg 163 0 R /S /Link /Type /StructElem >> endobj 1623 0 obj << /A << /BBox [20 173.13873 551.05359 199.13126] /O /Layout /Placement /Block >> /ActualText (Nevertheless, the basic concept of an electronic communication underpins the regulations, so it may b\ e\r\nhelpful to get a general sense of what we mean by this term.\r\n) /K [<< /MCID 26 /Stm 29 0 R /Type /MCR >> << /MCID 27 /Stm 29 0 R /Type /MCR >>] /P 1384 0 R /Pg 163 0 R /S /P /Type /StructElem /XXStyle 1624 0 R >> endobj 1624 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1625 0 obj << /A << /BBox [20 99.32374 571.83093 156.95123] /O /Layout /Placement /Block >> /ActualText (Put simply, electronic communications mean any information sent between particular parties over a pho\ ne\r\nline or internet connection. This includes phone calls, faxes, text messages, video messages, e\ mails and\r\ninternet messaging. It does not include generally available information such as the cont\ ent of web pages or\r\nbroadcast programming.\r\n) /K [<< /MCID 28 /Stm 29 0 R /Type /MCR >> << /MCID 29 /Stm 29 0 R /Type /MCR >> << /MCID 30 /Stm 29 0 R /Type /MCR >> << /MCID 31 /Stm 29 0 R /Type /MCR >>] /P 1384 0 R /Pg 163 0 R /S /P /Type /StructElem /XXStyle 1626 0 R >> endobj 1626 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1627 0 obj << /A << /BBox [569.10498 30 574.60498 41] /O /Layout /Placement /Block >> /ActualText (9\r\n) /K [0] /P 1384 0 R /Pg 163 0 R /S /P /Type /StructElem /XXStyle 1628 0 R >> endobj 1628 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 1629 0 obj << /A << /BBox [20 29 115.326 40] /O /Layout /Placement /Block >> /ActualText (09 May 2018 - 2.4.69\r\n) /K [1] /P 1384 0 R /Pg 163 0 R /S /P /Type /StructElem /XXStyle 1630 0 R >> endobj 1630 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 1631 0 obj << /A << /BBox [20 783.81219 399.0354 799.53717] /O /Layout /Placement /Block >> /ActualText (What is a 'public electronic communications network'?\r\n) /K [<< /MCID 0 /Stm 30 0 R /Type /MCR >>] /P 1384 0 R /Pg 177 0 R /S /P /Type /StructElem /XXStyle 1632 0 R >> endobj 1632 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 1633 0 obj << /A << /BBox [413.72625 751.88812 564.50125 766.68813] /O /Layout /Placement /Block >> /K [<< /Obj 179 0 R /Pg 177 0 R /Type /OBJR >>] /P 1384 0 R /Pg 177 0 R /S /Link /Type /StructElem >> endobj 1634 0 obj << /A << /BBox [20 736.81061 561.72626 762.8031] /O /Layout /Placement /Block >> /ActualText (\000A\000 \000'\000p\000u\000b\000l\000i\000c\000 \000e\000l\000e\000c\000t\000r\000o\000n\000i\000\ c\000 \000c\000o\000m\000m\000u\000n\000i\000c\000a\000t\000i\000o\000n\000s\000 \000n\000e\000t\000w\ \000o\000r\000k\000'\000 \000i\000s\000 \000d\000e\000f\000i\000n\000e\000d\000 \000i\000n\000 \000s\000\ e\000c\000t\000i\000o\000n\000 \0001\0005\0001\000 \000o\000f\000 \000t\000h\000e\000 \000C\000o\000m\ \000m\000u\000n\000i\000c\000a\000t\000i\000o\000n\000s\000 \000A\000c\000t\000 \0002\0000\0000\0003\000\ \030\000\r\000\n\000a\000s\000:\000\r\000\n) /K [<< /MCID 1 /Stm 30 0 R /Type /MCR >> << /MCID 2 /Stm 30 0 R /Type /MCR >> << /MCID 3 /Stm 30 0 R /Type /MCR >> << /MCID 4 /Stm 30 0 R /Type /MCR >>] /P 1384 0 R /Pg 177 0 R /S /P /Type /StructElem /XXStyle 1635 0 R >> endobj 1635 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1636 0 obj << /A << /BBox [290.5625 693.65936 304.4375 707.53436] /O /Layout /Placement /Block >> /ActualText (\r\000\r\000\n) /K [<< /MCID 5 /Stm 30 0 R /Type /MCR >>] /P 1384 0 R /Pg 177 0 R /S /P /Type /StructElem /XXStyle 1637 0 R >> endobj 1637 0 obj (font-size: 13.875pt; font-family: icomoon; color: rgb\(149,140,134\); ) endobj 1638 0 obj << /A << /BBox [30.545 651.34064 557.54895 677.33313] /O /Layout /Placement /Block >> /ActualText ("an electronic communications network provided wholly or mainly for the purpose of making electronic\r\ \ncommunications services available to members of the public".\r\n) /K [<< /MCID 6 /Stm 30 0 R /Type /MCR >> << /MCID 7 /Stm 30 0 R /Type /MCR >>] /P 1384 0 R /Pg 177 0 R /S /P /Type /StructElem /XXStyle 1639 0 R >> endobj 1639 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1640 0 obj << /A << /BBox [20 603.88812 506.30396 614.06311] /O /Layout /Placement /Block >> /ActualText (An 'electronic communications network' is defined in section 32 of the Communications Act as:\r\n) /K [<< /MCID 8 /Stm 30 0 R /Type /MCR >>] /P 1384 0 R /Pg 177 0 R /S /P /Type /StructElem /XXStyle 1641 0 R >> endobj 1641 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1642 0 obj << /A << /BBox [290.5625 560.73688 304.4375 574.61188] /O /Layout /Placement /Block >> /ActualText (\r\000\r\000\n) /K [<< /MCID 9 /Stm 30 0 R /Type /MCR >>] /P 1384 0 R /Pg 177 0 R /S /P /Type /StructElem /XXStyle 1643 0 R >> endobj 1643 0 obj (font-size: 13.875pt; font-family: icomoon; color: rgb\(149,140,134\); ) endobj 1644 0 obj << /A << /BBox [30.545 518.41815 551.25061 544.41064] /O /Layout /Placement /Block >> /ActualText ("\(a\) a transmission system for the conveyance, by the use of electrical, magnetic or electro-magnet\ ic\r\nenergy, of signals of any description; and\r\n) /K [<< /MCID 10 /Stm 30 0 R /Type /MCR >> << /MCID 11 /Stm 30 0 R /Type /MCR >>] /P 1384 0 R /Pg 177 0 R /S /P /Type /StructElem /XXStyle 1645 0 R >> endobj 1645 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1646 0 obj << /A << /BBox [30.545 476.23813 559.74677 502.23062] /O /Layout /Placement /Block >> /ActualText (\(b\) such of the following as are used, by the person providing the system and in association with i\ t, for\r\nthe conveyance of the signals-\r\n) /K [<< /MCID 12 /Stm 30 0 R /Type /MCR >> << /MCID 13 /Stm 30 0 R /Type /MCR >>] /P 1384 0 R /Pg 177 0 R /S /P /Type /StructElem /XXStyle 1647 0 R >> endobj 1647 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1648 0 obj << /A << /BBox [30.545 370.78812 532.203 460.05063] /O /Layout /Placement /Block >> /ActualText (\(i\) apparatus comprised in the system;\r\n\(ii\) apparatus used for the switching or routing of the\ signals;\r\n\(iii\) software and stored data; and\r\n\(iv\) \(except for the purposes of sections 12\ 5 to 127\) other resources, including network elements\r\n) /K [<< /MCID 14 /Stm 30 0 R /Type /MCR >> << /MCID 15 /Stm 30 0 R /Type /MCR >> << /MCID 16 /Stm 30 0 R /Type /MCR >> << /MCID 17 /Stm 30 0 R /Type /MCR >>] /P 1384 0 R /Pg 177 0 R /S /P /Type /StructElem /XXStyle 1649 0 R >> endobj 1649 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 26pt; ) endobj 1650 0 obj << /A << /BBox [30.545 354.97061 141.22865 365.14563] /O /Layout /Placement /Block >> /ActualText (which are not active."\r\n) /K [<< /MCID 18 /Stm 30 0 R /Type /MCR >>] /P 1384 0 R /Pg 177 0 R /S /P /Type /StructElem /XXStyle 1651 0 R >> endobj 1651 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1652 0 obj << /A << /BBox [20 260.06564 564.22003 317.69312] /O /Layout /Placement /Block >> /ActualText (So a public electronic communications network is any transmitter or transmission system \(plus associ\ ated\r\nequipment, software and stored data\) used to convey electronic signals \(including sounds, i\ mages or data\r\nof any description\). This could be a wired or a wireless network - for example, a n\ etwork of phone cables\r\nor a mobile phone network.\r\n) /K [<< /MCID 19 /Stm 30 0 R /Type /MCR >> << /MCID 20 /Stm 30 0 R /Type /MCR >> << /MCID 21 /Stm 30 0 R /Type /MCR >> << /MCID 22 /Stm 30 0 R /Type /MCR >>] /P 1384 0 R /Pg 177 0 R /S /P /Type /StructElem /XXStyle 1653 0 R >> endobj 1653 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1654 0 obj << /A << /BBox [20 217.8856 536.93073 243.87814] /O /Layout /Placement /Block >> /ActualText (It does not include private or restricted networks, only networks used by service providers who have\r\ \nmembers of the public as customers.\r\n) /K [<< /MCID 23 /Stm 30 0 R /Type /MCR >> << /MCID 24 /Stm 30 0 R /Type /MCR >>] /P 1384 0 R /Pg 177 0 R /S /P /Type /StructElem /XXStyle 1655 0 R >> endobj 1655 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1656 0 obj << /A << /BBox [20 175.70563 567.27252 201.6981] /O /Layout /Placement /Block >> /ActualText (The network ends at the customer's point of connection \(eg their master phone socket\), so any equip\ ment\r\ninstalled by a customer \(eg wi-fi routers\) does not form part of a relevant network.\r\n) /K [<< /MCID 25 /Stm 30 0 R /Type /MCR >> << /MCID 26 /Stm 30 0 R /Type /MCR >>] /P 1384 0 R /Pg 177 0 R /S /P /Type /StructElem /XXStyle 1657 0 R >> endobj 1657 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1658 0 obj << /A << /BBox [20 149.34312 403.50592 159.51813] /O /Layout /Placement /Block >> /ActualText (In this guide 'network' means a public electronic communications network.\r\n) /K [<< /MCID 27 /Stm 30 0 R /Type /MCR >>] /P 1384 0 R /Pg 177 0 R /S /P /Type /StructElem /XXStyle 1659 0 R >> endobj 1659 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1660 0 obj << /A << /BBox [20 106.1803 389.77338 121.9053] /O /Layout /Placement /Block >> /ActualText (What is a 'public electronic communications service'?\r\n) /K [<< /MCID 28 /Stm 30 0 R /Type /MCR >>] /P 1384 0 R /Pg 177 0 R /S /P /Type /StructElem /XXStyle 1661 0 R >> endobj 1661 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 1662 0 obj << /A << /BBox [408.21094 74.25625 558.98594 89.05625] /O /Layout /Placement /Block >> /K [<< /Obj 180 0 R /Pg 177 0 R /Type /OBJR >>] /P 1384 0 R /Pg 177 0 R /S /Link /Type /StructElem >> endobj 1663 0 obj << /A << /BBox [20 59.17877 556.21094 85.17125] /O /Layout /Placement /Block >> /ActualText (\000A\000 \000'\000p\000u\000b\000l\000i\000c\000 \000e\000l\000e\000c\000t\000r\000o\000n\000i\000\ c\000 \000c\000o\000m\000m\000u\000n\000i\000c\000a\000t\000i\000o\000n\000s\000 \000s\000e\000r\000v\ \000i\000c\000e\000'\000 \000i\000s\000 \000d\000e\000f\000i\000n\000e\000d\000 \000i\000n\000 \000s\000\ e\000c\000t\000i\000o\000n\000 \0001\0005\0001\000 \000o\000f\000 \000t\000h\000e\000 \000C\000o\000m\ \000m\000u\000n\000i\000c\000a\000t\000i\000o\000n\000s\000 \000A\000c\000t\000 \0002\0000\0000\0003\000\ \030\000\r\000\n\000a\000s\000:\000\r\000\n) /K [<< /MCID 29 /Stm 30 0 R /Type /MCR >> << /MCID 30 /Stm 30 0 R /Type /MCR >> << /MCID 31 /Stm 30 0 R /Type /MCR >> << /MCID 32 /Stm 30 0 R /Type /MCR >>] /P 1384 0 R /Pg 177 0 R /S /P /Type /StructElem /XXStyle 1664 0 R >> endobj 1664 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1665 0 obj << /A << /BBox [563.65997 30 574.65997 41] /O /Layout /Placement /Block >> /ActualText (10\r\n) /K [0] /P 1384 0 R /Pg 177 0 R /S /P /Type /StructElem /XXStyle 1666 0 R >> endobj 1666 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 1667 0 obj << /A << /BBox [20 29 115.326 40] /O /Layout /Placement /Block >> /ActualText (09 May 2018 - 2.4.69\r\n) /K [1] /P 1384 0 R /Pg 177 0 R /S /P /Type /StructElem /XXStyle 1668 0 R >> endobj 1668 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 1669 0 obj << /A << /BBox [290.5625 770.64252 304.4375 784.51752] /O /Layout /Placement /Block >> /ActualText (\r\000\r\000\n) /K [<< /MCID 0 /Stm 31 0 R /Type /MCR >>] /P 1384 0 R /Pg 183 0 R /S /P /Type /StructElem /XXStyle 1670 0 R >> endobj 1670 0 obj (font-size: 13.875pt; font-family: icomoon; color: rgb\(149,140,134\); ) endobj 1671 0 obj << /A << /BBox [30.545 728.32373 564.29498 754.31622] /O /Layout /Placement /Block >> /ActualText ("any electronic communications service that is provided so as to be available for use by members of t\ he\r\npublic".\r\n) /K [<< /MCID 1 /Stm 31 0 R /Type /MCR >> << /MCID 2 /Stm 31 0 R /Type /MCR >>] /P 1384 0 R /Pg 183 0 R /S /P /Type /StructElem /XXStyle 1672 0 R >> endobj 1672 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1673 0 obj << /A << /BBox [20 680.87128 500.78909 691.04626] /O /Layout /Placement /Block >> /ActualText (An 'electronic communications service' is defined in section 32 of the Communications Act as:\r\n) /K [<< /MCID 3 /Stm 31 0 R /Type /MCR >>] /P 1384 0 R /Pg 183 0 R /S /P /Type /StructElem /XXStyle 1674 0 R >> endobj 1674 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1675 0 obj << /A << /BBox [290.5625 637.71997 304.4375 651.59497] /O /Layout /Placement /Block >> /ActualText (\r\000\r\000\n) /K [<< /MCID 4 /Stm 31 0 R /Type /MCR >>] /P 1384 0 R /Pg 183 0 R /S /P /Type /StructElem /XXStyle 1676 0 R >> endobj 1676 0 obj (font-size: 13.875pt; font-family: icomoon; color: rgb\(149,140,134\); ) endobj 1677 0 obj << /A << /BBox [30.545 595.40125 543.53796 621.39374] /O /Layout /Placement /Block >> /ActualText ("a service consisting in, or having as its principal feature, the conveyance by means of an electroni\ c\r\ncommunications network of signals, except insofar as it is a content service."\r\n) /K [<< /MCID 5 /Stm 31 0 R /Type /MCR >> << /MCID 6 /Stm 31 0 R /Type /MCR >>] /P 1384 0 R /Pg 183 0 R /S /P /Type /StructElem /XXStyle 1678 0 R >> endobj 1678 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1679 0 obj << /A << /BBox [20 516.31378 558.35925 558.12372] /O /Layout /Placement /Block >> /ActualText (In other words, a public electronic communications service is any service that members of the public \ can\r\nsign up to in order to send or receive electronic signals \(including sounds, images or data o\ f any\r\ndescription\) - for example, a phone contract or internet connection.\r\n) /K [<< /MCID 7 /Stm 31 0 R /Type /MCR >> << /MCID 8 /Stm 31 0 R /Type /MCR >> << /MCID 9 /Stm 31 0 R /Type /MCR >>] /P 1384 0 R /Pg 183 0 R /S /P /Type /StructElem /XXStyle 1680 0 R >> endobj 1680 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1681 0 obj << /A << /BBox [20 474.13376 574.23224 500.12625] /O /Layout /Placement /Block >> /ActualText (This does not include a 'content service' that provides or edits the actual content of signals - for \ example, a\r\nbroadcast service or an online news service.\r\n) /K [<< /MCID 10 /Stm 31 0 R /Type /MCR >> << /MCID 11 /Stm 31 0 R /Type /MCR >>] /P 1384 0 R /Pg 183 0 R /S /P /Type /StructElem /XXStyle 1682 0 R >> endobj 1682 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1683 0 obj << /A << /BBox [20 447.77124 490.60394 457.94626] /O /Layout /Placement /Block >> /ActualText (In this guide we generally use 'service' to mean a public electronic communications service.\r\n) /K [<< /MCID 12 /Stm 31 0 R /Type /MCR >>] /P 1384 0 R /Pg 183 0 R /S /P /Type /StructElem /XXStyle 1684 0 R >> endobj 1684 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1685 0 obj << /A << /BBox [20 404.60846 214.32956 420.33344] /O /Layout /Placement /Block >> /ActualText (What is a 'service provider'?\r\n) /K [<< /MCID 13 /Stm 31 0 R /Type /MCR >>] /P 1384 0 R /Pg 183 0 R /S /P /Type /StructElem /XXStyle 1686 0 R >> endobj 1686 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 1687 0 obj << /A << /BBox [20 373.42438 540.54285 383.59937] /O /Layout /Placement /Block >> /ActualText (Regulation 5\(1\) defines 'service provider' as a provider of a public electronic communications serv\ ice.\r\n) /K [<< /MCID 14 /Stm 31 0 R /Type /MCR >>] /P 1384 0 R /Pg 183 0 R /S /P /Type /StructElem /XXStyle 1688 0 R >> endobj 1688 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1689 0 obj << /A << /BBox [20 299.60938 568.51392 357.23688] /O /Layout /Placement /Block >> /ActualText (Put simply, a service provider means someone who provides any service allowing members of the public \ to\r\nsend electronic messages. This includes telecoms providers and internet service providers. Some\ service\r\nproviders will operate their own network, but those using a network managed by a third pa\ rty are also\r\ncovered.\r\n) /K [<< /MCID 15 /Stm 31 0 R /Type /MCR >> << /MCID 16 /Stm 31 0 R /Type /MCR >> << /MCID 17 /Stm 31 0 R /Type /MCR >> << /MCID 18 /Stm 31 0 R /Type /MCR >>] /P 1384 0 R /Pg 183 0 R /S /P /Type /StructElem /XXStyle 1690 0 R >> endobj 1690 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1691 0 obj << /A << /BBox [20 225.7944 561.77808 283.42188] /O /Layout /Placement /Block >> /ActualText (In our view, businesses offering wi-fi access to customers as a supplementary service are not service\ \r\nproviders. A service provider would generally have a formal and ongoing contract with the custome\ r\r\nsubscribing to the service. By contrast, a coffee shop or hotel that provides wi-fi will itself \ be a subscriber\r\nto a service, and is simply permitting passing customers to use its connection.\r\n\ ) /K [<< /MCID 19 /Stm 31 0 R /Type /MCR >> << /MCID 20 /Stm 31 0 R /Type /MCR >> << /MCID 21 /Stm 31 0 R /Type /MCR >> << /MCID 22 /Stm 31 0 R /Type /MCR >>] /P 1384 0 R /Pg 183 0 R /S /P /Type /StructElem /XXStyle 1692 0 R >> endobj 1692 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1693 0 obj << /A << /BBox [175.43469 198.69187 486.015 213.49187] /O /Layout /Placement /Block >> /K [<< /Obj 185 0 R /Pg 183 0 R /Type /OBJR >>] /P 1384 0 R /Pg 183 0 R /S /Link /Type /StructElem >> endobj 1694 0 obj << /A << /BBox [20 199.4319 486.9335 209.6069] /O /Layout /Placement /Block >> /ActualText (\000F\000o\000r\000 \000m\000o\000r\000e\000 \000i\000n\000f\000o\000r\000m\000a\000t\000i\000o\000\ n\000,\000 \000s\000e\000e\000 \000o\000u\000r\000 \000g\000u\000i\000d\000a\000n\000c\000e\000 \000f\ \000o\000r\000 \000s\000e\000r\000v\000i\000c\000e\000 \000p\000r\000o\000v\000i\000d\000e\000r\000s\000\ \000o\000n\000 \000P\000E\000C\000R\000 \000s\000e\000c\000u\000r\000i\000t\000y\000 \000b\000r\000e\ \000a\000c\000h\000e\000s\000 \030\000.\000\r\000\n) /K [<< /MCID 23 /Stm 31 0 R /Type /MCR >> << /MCID 24 /Stm 31 0 R /Type /MCR >> << /MCID 25 /Stm 31 0 R /Type /MCR >> << /MCID 26 /Stm 31 0 R /Type /MCR >>] /P 1384 0 R /Pg 183 0 R /S /P /Type /StructElem /XXStyle 1695 0 R >> endobj 1695 0 obj (font-size: 10.175pt; font-family: Verdana; color: rgb\(0,80,152\); line-height: 20pt; ) endobj 1696 0 obj << /A << /BBox [20 156.26906 282.27728 171.99406] /O /Layout /Placement /Block >> /ActualText (What is a 'communications provider'?\r\n) /K [<< /MCID 27 /Stm 31 0 R /Type /MCR >>] /P 1384 0 R /Pg 183 0 R /S /P /Type /StructElem /XXStyle 1697 0 R >> endobj 1697 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 1698 0 obj << /A << /BBox [328.44125 124.345 479.21625 139.145] /O /Layout /Placement /Block >> /K [<< /Obj 186 0 R /Pg 183 0 R /Type /OBJR >>] /P 1384 0 R /Pg 183 0 R /S /Link /Type /StructElem >> endobj 1699 0 obj << /A << /BBox [20 77.63248 571.7699 135.26003] /O /Layout /Placement /Block >> /ActualText /K [<< /MCID 28 /Stm 31 0 R /Type /MCR >> << /MCID 29 /Stm 31 0 R /Type /MCR >> << /MCID 30 /Stm 31 0 R /Type /MCR >> << /MCID 31 /Stm 31 0 R /Type /MCR >> << /MCID 32 /Stm 31 0 R /Type /MCR >> << /MCID 33 /Stm 31 0 R /Type /MCR >> << /MCID 34 /Stm 31 0 R /Type /MCR >>] /P 1384 0 R /Pg 183 0 R /S /P /Type /StructElem /XXStyle 1700 0 R >> endobj 1700 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1701 0 obj << /A << /BBox [563.65997 30 574.65997 41] /O /Layout /Placement /Block >> /ActualText (11\r\n) /K [0] /P 1384 0 R /Pg 183 0 R /S /P /Type /StructElem /XXStyle 1702 0 R >> endobj 1702 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 1703 0 obj << /A << /BBox [20 29 115.326 40] /O /Layout /Placement /Block >> /ActualText (09 May 2018 - 2.4.69\r\n) /K [1] /P 1384 0 R /Pg 183 0 R /S /P /Type /StructElem /XXStyle 1704 0 R >> endobj 1704 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 1705 0 obj << /A << /BBox [20 783.81219 329.1535 799.53717] /O /Layout /Placement /Block >> /ActualText (What is a 'public communications provider'?\r\n) /K [<< /MCID 0 /Stm 32 0 R /Type /MCR >>] /P 1384 0 R /Pg 189 0 R /S /P /Type /StructElem /XXStyle 1706 0 R >> endobj 1706 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 1707 0 obj << /A << /BBox [20 705.17566 567.18097 762.8031] /O /Layout /Placement /Block >> /ActualText (A 'public communications provider' is defined in PECR as a provider of a public electronic communicat\ ions\r\nnetwork or service. So this term covers service providers \(that is, telecoms and internet se\ rvice providers\r\nthat have members of the public as customers\), along with any third-party network\ operators that provide\r\na network for those service providers.\r\n) /K [<< /MCID 1 /Stm 32 0 R /Type /MCR >> << /MCID 2 /Stm 32 0 R /Type /MCR >> << /MCID 3 /Stm 32 0 R /Type /MCR >> << /MCID 4 /Stm 32 0 R /Type /MCR >> << /MCID 5 /Stm 32 0 R /Type /MCR >> << /MCID 6 /Stm 32 0 R /Type /MCR >>] /P 1384 0 R /Pg 189 0 R /S /P /Type /StructElem /XXStyle 1708 0 R >> endobj 1708 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1709 0 obj << /A << /BBox [223.65031 736.07062 315.3525 750.87063] /O /Layout /Placement /Block >> /K [<< /Obj 191 0 R /Pg 189 0 R /Type /OBJR >>] /P 1384 0 R /Pg 189 0 R /S /Link /Type /StructElem >> endobj 1710 0 obj << /A << /BBox [20 662.01282 254.08235 677.73779] /O /Layout /Placement /Block >> /ActualText (Who are 'subscribers' and 'users'?\r\n) /K [<< /MCID 7 /Stm 32 0 R /Type /MCR >>] /P 1384 0 R /Pg 189 0 R /S /P /Type /StructElem /XXStyle 1711 0 R >> endobj 1711 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 1712 0 obj << /A << /BBox [20 630.82874 260.04861 641.00372] /O /Layout /Placement /Block >> /ActualText (PECR defines subscribers and users as follows:\r\n) /K [<< /MCID 8 /Stm 32 0 R /Type /MCR >>] /P 1384 0 R /Pg 189 0 R /S /P /Type /StructElem /XXStyle 1713 0 R >> endobj 1713 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1714 0 obj << /A << /BBox [290.5625 587.67749 304.4375 601.55249] /O /Layout /Placement /Block >> /ActualText (\r\000\r\000\n) /K [<< /MCID 9 /Stm 32 0 R /Type /MCR >>] /P 1384 0 R /Pg 189 0 R /S /P /Type /StructElem /XXStyle 1715 0 R >> endobj 1715 0 obj (font-size: 13.875pt; font-family: icomoon; color: rgb\(149,140,134\); ) endobj 1716 0 obj << /A << /BBox [30.545 545.35876 493.35489 571.35126] /O /Layout /Placement /Block >> /ActualText ("subscriber" means a person who is party to a contract with a provider of public electronic\r\ncommun\ ications services for the supply of such services;\r\n) /K [<< /MCID 10 /Stm 32 0 R /Type /MCR >> << /MCID 11 /Stm 32 0 R /Type /MCR >>] /P 1384 0 R /Pg 189 0 R /S /P /Type /StructElem /XXStyle 1717 0 R >> endobj 1717 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1718 0 obj << /A << /BBox [30.545 518.99628 430.71759 529.17126] /O /Layout /Placement /Block >> /ActualText ("user" means any individual using a public electronic communications service.\r\n) /K [<< /MCID 12 /Stm 32 0 R /Type /MCR >>] /P 1384 0 R /Pg 189 0 R /S /P /Type /StructElem /XXStyle 1719 0 R >> endobj 1719 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1720 0 obj << /A << /BBox [20 439.90875 564.67792 481.71875] /O /Layout /Placement /Block >> /ActualText (The subscriber is the customer who has a contract with the service provider - in other words, the per\ son\r\nnamed on the bill for the telephone line or internet connection, or the person who owns the SI\ M card on a\r\npay-as-you-go mobile contract. This may be an individual or an organisation.\r\n) /K [<< /MCID 13 /Stm 32 0 R /Type /MCR >> << /MCID 14 /Stm 32 0 R /Type /MCR >> << /MCID 15 /Stm 32 0 R /Type /MCR >>] /P 1384 0 R /Pg 189 0 R /S /P /Type /StructElem /XXStyle 1721 0 R >> endobj 1721 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1722 0 obj << /A << /BBox [20 381.91125 569.81628 423.72125] /O /Layout /Placement /Block >> /ActualText (The user is any individual actually using the phone or internet connection. This will not always be t\ he same\r\nperson as the subscriber - for example they might be the subscriber's employee, a customer\ , a family\r\nmember or a friend.\r\n) /K [<< /MCID 16 /Stm 32 0 R /Type /MCR >> << /MCID 17 /Stm 32 0 R /Type /MCR >> << /MCID 18 /Stm 32 0 R /Type /MCR >>] /P 1384 0 R /Pg 189 0 R /S /P /Type /StructElem /XXStyle 1723 0 R >> endobj 1723 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1724 0 obj << /A << /BBox [20 338.74844 441.60297 354.47342] /O /Layout /Placement /Block >> /ActualText (Who are 'corporate subscribers' and 'individual subscribers'?\r\n) /K [<< /MCID 19 /Stm 32 0 R /Type /MCR >>] /P 1384 0 R /Pg 189 0 R /S /P /Type /StructElem /XXStyle 1725 0 R >> endobj 1725 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 1726 0 obj << /A << /BBox [20 291.74689 573.1842 317.73938] /O /Layout /Placement /Block >> /ActualText ('Corporate subscriber' covers subscribers that are a corporate body with separate legal status. This \ includes\r\ncompanies, limited liability partnerships, Scottish partnerships, and some government bod\ ies.\r\n) /K [<< /MCID 20 /Stm 32 0 R /Type /MCR >> << /MCID 21 /Stm 32 0 R /Type /MCR >>] /P 1384 0 R /Pg 189 0 R /S /P /Type /StructElem /XXStyle 1727 0 R >> endobj 1727 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1728 0 obj << /A << /BBox [20 249.56686 545.27423 275.55939] /O /Layout /Placement /Block >> /ActualText ('Individual subscriber' covers individual customers \(including sole traders\) and other organisation\ s \(eg\r\nother types of partnership\).\r\n) /K [<< /MCID 22 /Stm 32 0 R /Type /MCR >> << /MCID 23 /Stm 32 0 R /Type /MCR >>] /P 1384 0 R /Pg 189 0 R /S /P /Type /StructElem /XXStyle 1729 0 R >> endobj 1729 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1730 0 obj << /A << /BBox [563.65997 30 574.65997 41] /O /Layout /Placement /Block >> /ActualText (12\r\n) /K [0] /P 1384 0 R /Pg 189 0 R /S /P /Type /StructElem /XXStyle 1731 0 R >> endobj 1731 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 1732 0 obj << /A << /BBox [20 29 115.326 40] /O /Layout /Placement /Block >> /ActualText (09 May 2018 - 2.4.69\r\n) /K [1] /P 1384 0 R /Pg 189 0 R /S /P /Type /StructElem /XXStyle 1733 0 R >> endobj 1733 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 1734 0 obj << /A << /BBox [20 774.78186 385.76813 797.90686] /O /Layout /Placement /Block >> /ActualText (Electronic and telephone marketing\r\n) /K [<< /MCID 0 /Stm 33 0 R /Type /MCR >>] /P 1384 0 R /Pg 195 0 R /S /P /Type /StructElem /XXStyle 1735 0 R >> endobj 1735 0 obj (font-size: 23.125pt; font-family: Georgia; ) endobj 1736 0 obj << /A << /BBox [20 503.30594 131.12857 747.39032] /O /Layout /Placement /Block >> /ActualText (In brief\203\r\nIn more detail\203\r\n) /K [<< /MCID 1 /Stm 33 0 R /Type /MCR >> << /MCID 2 /Stm 33 0 R /Type /MCR >>] /P 1384 0 R /Pg 195 0 R /S /P /Type /StructElem /XXStyle 1737 0 R >> endobj 1737 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 228pt; ) endobj 1738 0 obj << /A << /BBox [290.5625 683.6925 304.4375 697.5675] /O /Layout /Placement /Block >> /ActualText (\036\000\r\000\n) /K [<< /MCID 3 /Stm 33 0 R /Type /MCR >>] /P 1384 0 R /Pg 195 0 R /S /P /Type /StructElem /XXStyle 1739 0 R >> endobj 1739 0 obj (font-size: 13.875pt; font-family: icomoon; color: rgb\(255,255,255\); ) endobj 1740 0 obj << /A << /BBox [30.545 625.55627 553.11267 667.36621] /O /Layout /Placement /Block >> /ActualText (PECR restrict unsolicited marketing by phone, fax, email, text, or other electronic message. There ar\ e\r\ndifferent rules for different types of communication. The rules are generally stricter for marke\ ting to\r\nindividuals than for marketing to companies.\r\n) /K [<< /MCID 4 /Stm 33 0 R /Type /MCR >> << /MCID 5 /Stm 33 0 R /Type /MCR >> << /MCID 6 /Stm 33 0 R /Type /MCR >>] /P 1384 0 R /Pg 195 0 R /S /P /Type /StructElem /XXStyle 1741 0 R >> endobj 1741 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1742 0 obj << /A << /BBox [30.545 567.55878 553.08215 609.36877] /O /Layout /Placement /Block >> /ActualText (You will often need specific consent to send unsolicited direct marketing. The best way to obtain val\ id\r\nconsent is to ask customers to tick opt-in boxes confirming they are happy to receive marketing\ calls,\r\ntexts or emails from you.\r\n) /K [<< /MCID 7 /Stm 33 0 R /Type /MCR >> << /MCID 8 /Stm 33 0 R /Type /MCR >> << /MCID 9 /Stm 33 0 R /Type /MCR >>] /P 1384 0 R /Pg 195 0 R /S /P /Type /StructElem /XXStyle 1743 0 R >> endobj 1743 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1744 0 obj << /A << /BBox [33.9675 471.91375 175.78156 486.71375] /O /Layout /Placement /Block >> /K [<< /Obj 197 0 R /Pg 195 0 R /Type /OBJR >>] /P 1384 0 R /Pg 195 0 R /S /Link /Type /StructElem >> endobj 1745 0 obj << /A << /BBox [35.8175 332.38907 326.84286 482.82874] /O /Layout /Placement /Block >> /ActualText (What is 'direct marketing'?\r\nWhat kinds of electronic marketing are covered?\r\nWhen is marketing '\ solicited' and when is it 'unsolicited'?\r\nWhat counts as consent?\r\nWhat is the difference between\ 'opt in' and 'opt out'?\r\nDo the rules apply to business-to-business marketing?\r\nWhat rules apply\ to international marketing campaigns?\r\nWhat if we pay someone else to do our marketing?\r\n) /K [<< /MCID 10 /Stm 33 0 R /Type /MCR >> << /MCID 11 /Stm 33 0 R /Type /MCR >> << /MCID 12 /Stm 33 0 R /Type /MCR >> << /MCID 13 /Stm 33 0 R /Type /MCR >> << /MCID 14 /Stm 33 0 R /Type /MCR >> << /MCID 15 /Stm 33 0 R /Type /MCR >> << /MCID 16 /Stm 33 0 R /Type /MCR >> << /MCID 17 /Stm 33 0 R /Type /MCR >>] /P 1384 0 R /Pg 195 0 R /S /P /Type /StructElem /XXStyle 1746 0 R >> endobj 1746 0 obj (font-size: 10.175pt; font-family: Verdana; color: rgb\(0,80,152\); line-height: 20pt; ) endobj 1747 0 obj << /A << /BBox [33.9675 451.87594 286.66594 466.67594] /O /Layout /Placement /Block >> /K [<< /Obj 198 0 R /Pg 195 0 R /Type /OBJR >>] /P 1384 0 R /Pg 195 0 R /S /Link /Type /StructElem >> endobj 1748 0 obj << /A << /BBox [33.9675 431.83812 329.62063 446.63812] /O /Layout /Placement /Block >> /K [<< /Obj 199 0 R /Pg 195 0 R /Type /OBJR >>] /P 1384 0 R /Pg 195 0 R /S /Link /Type /StructElem >> endobj 1749 0 obj << /A << /BBox [33.9675 411.80031 166.27719 426.60031] /O /Layout /Placement /Block >> /K [<< /Obj 200 0 R /Pg 195 0 R /Type /OBJR >>] /P 1384 0 R /Pg 195 0 R /S /Link /Type /StructElem >> endobj 1750 0 obj << /A << /BBox [33.9675 391.7625 310.13781 406.5625] /O /Layout /Placement /Block >> /K [<< /Obj 201 0 R /Pg 195 0 R /Type /OBJR >>] /P 1384 0 R /Pg 195 0 R /S /Link /Type /StructElem >> endobj 1751 0 obj << /A << /BBox [33.9675 371.72469 318.06969 386.52469] /O /Layout /Placement /Block >> /K [<< /Obj 202 0 R /Pg 195 0 R /Type /OBJR >>] /P 1384 0 R /Pg 195 0 R /S /Link /Type /StructElem >> endobj 1752 0 obj << /A << /BBox [33.9675 351.68687 325.97844 366.48687] /O /Layout /Placement /Block >> /K [<< /Obj 203 0 R /Pg 195 0 R /Type /OBJR >>] /P 1384 0 R /Pg 195 0 R /S /Link /Type /StructElem >> endobj 1753 0 obj << /A << /BBox [33.9675 331.64906 299.93969 346.44906] /O /Layout /Placement /Block >> /K [<< /Obj 204 0 R /Pg 195 0 R /Type /OBJR >>] /P 1384 0 R /Pg 195 0 R /S /Link /Type /StructElem >> endobj 1754 0 obj << /A << /BBox [20 289.74655 207.06461 305.47156] /O /Layout /Placement /Block >> /ActualText (What is 'direct marketing'?\r\n) /K [<< /MCID 18 /Stm 33 0 R /Type /MCR >>] /P 1384 0 R /Pg 195 0 R /S /P /Type /StructElem /XXStyle 1755 0 R >> endobj 1755 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 1756 0 obj << /A << /BBox [20 258.5625 434.71078 268.73752] /O /Layout /Placement /Block >> /ActualText (Direct marketing is defined in section 122\(5\) of the Data Protection Act 2018 as:\r\n) /K [<< /MCID 19 /Stm 33 0 R /Type /MCR >> << /MCID 20 /Stm 33 0 R /Type /MCR >> << /MCID 21 /Stm 33 0 R /Type /MCR >>] /P 1384 0 R /Pg 195 0 R /S /P /Type /StructElem /XXStyle 1757 0 R >> endobj 1757 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1758 0 obj << /A << /BBox [290.5625 215.41122 304.4375 229.28622] /O /Layout /Placement /Block >> /ActualText (\r\000\r\000\n) /K [<< /MCID 22 /Stm 33 0 R /Type /MCR >>] /P 1384 0 R /Pg 195 0 R /S /P /Type /StructElem /XXStyle 1759 0 R >> endobj 1759 0 obj (font-size: 13.875pt; font-family: icomoon; color: rgb\(149,140,134\); ) endobj 1760 0 obj << /A << /BBox [30.545 173.09248 538.1554 199.08502] /O /Layout /Placement /Block >> /ActualText ("the communication \(by whatever means\) of advertising or marketing material which is directed to\r\n\ particular individuals".\r\n) /K [<< /MCID 23 /Stm 33 0 R /Type /MCR >> << /MCID 24 /Stm 33 0 R /Type /MCR >>] /P 1384 0 R /Pg 195 0 R /S /P /Type /StructElem /XXStyle 1761 0 R >> endobj 1761 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1762 0 obj << /A << /BBox [20 111.40656 561.7984 136.34689] /O /Layout /Placement /Block >> /ActualText (This covers all advertising or promotional material, including that promoting the aims or ideals of n\ ot-for-\r\nprofit organisations - for example, it covers a charity or political party campaigning for\ 91㽶ɫƵ or funds.\r\n) /K [<< /MCID 25 /Stm 33 0 R /Type /MCR >> << /MCID 26 /Stm 33 0 R /Type /MCR >>] /P 1384 0 R /Pg 195 0 R /S /P /Type /StructElem /XXStyle 1763 0 R >> endobj 1763 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 15pt; ) endobj 1764 0 obj << /A << /BBox [20 69.74689 561.03528 95.73937] /O /Layout /Placement /Block >> /ActualText (The marketing must be directed to particular individuals. In practice, all relevant electronic messag\ es \(eg\r\ncalls, faxes, texts and emails\) are directed to someone, so they fall within this definit\ ion.\r\n) /K [<< /MCID 27 /Stm 33 0 R /Type /MCR >> << /MCID 28 /Stm 33 0 R /Type /MCR >>] /P 1384 0 R /Pg 195 0 R /S /P /Type /StructElem /XXStyle 1765 0 R >> endobj 1765 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1766 0 obj << /A << /BBox [20 29 115.326 40] /O /Layout /Placement /Block >> /ActualText (09 May 2018 - 2.4.69\r\n) /K [0] /P 1384 0 R /Pg 195 0 R /S /P /Type /StructElem /XXStyle 1767 0 R >> endobj 1767 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 1768 0 obj << /A << /BBox [563.65997 30 574.65997 41] /O /Layout /Placement /Block >> /ActualText (13\r\n) /K [1] /P 1384 0 R /Pg 195 0 R /S /P /Type /StructElem /XXStyle 1769 0 R >> endobj 1769 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 1770 0 obj << /A << /BBox [20 755.79626 538.51801 797.60626] /O /Layout /Placement /Block >> /ActualText (Genuine market research does not count as direct marketing. However, if a survey includes any\r\nprom\ otional material or collects details to use in future marketing campaigns, the survey is for direct\r\ \nmarketing purposes and the rules apply.\r\n) /K [<< /MCID 0 /Stm 34 0 R /Type /MCR >> << /MCID 1 /Stm 34 0 R /Type /MCR >> << /MCID 2 /Stm 34 0 R /Type /MCR >>] /P 1384 0 R /Pg 207 0 R /S /P /Type /StructElem /XXStyle 1771 0 R >> endobj 1771 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1772 0 obj << /A << /BBox [20 634.52875 574.85291 739.60876] /O /Layout /Placement /Block >> /ActualText (Routine customer service messages do not count as direct marketing - in other words, correspondence w\ ith\r\ncustomers to provide information they need about a current contract or past purchase \(eg info\ rmation\r\nabout service interruptions, delivery arrangements, product safety, changes to terms and c\ onditions, or\r\ntariffs\). General branding, logos or straplines in these messages do not count as m\ arketing. However, if the\r\nmessage includes any significant promotional material aimed at getting c\ ustomers to buy extra products or\r\nservices or to renew contracts that are coming to an end, that m\ essage includes marketing material and\r\nthe rules apply.\r\n) /K [<< /MCID 3 /Stm 34 0 R /Type /MCR >> << /MCID 4 /Stm 34 0 R /Type /MCR >> << /MCID 5 /Stm 34 0 R /Type /MCR >> << /MCID 6 /Stm 34 0 R /Type /MCR >> << /MCID 7 /Stm 34 0 R /Type /MCR >> << /MCID 8 /Stm 34 0 R /Type /MCR >> << /MCID 9 /Stm 34 0 R /Type /MCR >>] /P 1384 0 R /Pg 207 0 R /S /P /Type /StructElem /XXStyle 1773 0 R >> endobj 1773 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1774 0 obj << /A << /BBox [20 498.785 355.68158 609.72717] /O /Layout /Placement /Block >> /ActualText (Further Reading\r\nWhat kinds of electronic marketing are covered?\r\n) /K [<< /MCID 10 /Stm 34 0 R /Type /MCR >> << /MCID 11 /Stm 34 0 R /Type /MCR >>] /P 1384 0 R /Pg 207 0 R /S /P /Type /StructElem /XXStyle 1775 0 R >> endobj 1775 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 1776 0 obj << /A << /BBox [20 530.68594 575 585.29562] /O /Layout /Placement /Block >> /K [<< /Obj 211 0 R /Pg 207 0 R /Type /OBJR >>] /P 1384 0 R /Pg 207 0 R /S /Link /Type /StructElem >> endobj 1777 0 obj << /A << /BBox [26.70625 298.88092 311.65436 577.7569] /O /Layout /Placement /Block >> /ActualText (\f\000 \000S\000e\000n\000d\000i\000n\000g\000 \000d\000i\000r\000e\000c\000t\000 \000m\000a\000r\000\ k\000e\000t\000i\000n\000g\000 \000m\000e\000s\000s\000a\000g\000e\000s\000:\000 \000A\000t\000-\000a\ \000-\000g\000l\000a\000n\000c\000e\000 \000g\000u\000i\000d\000e\000\r\000\n) /K [<< /MCID 12 /Stm 34 0 R /Type /MCR >> << /MCID 13 /Stm 34 0 R /Type /MCR >>] /P 1384 0 R /Pg 207 0 R /S /P /Type /StructElem /XXStyle 1778 0 R >> endobj 1778 0 obj (font-size: 11.1pt; font-family: Georgia; color: rgb\(0,80,152\); line-height: 14pt; ) endobj 1779 0 obj << /A << /BBox [46.13125 565.98627 204.27155 577.08624] /O /Layout /Placement /Block >> /ActualText (\000G\000u\000i\000d\000a\000n\000c\000e\000 \000o\000n\000 \000d\000i\000r\000e\000c\000t\000 \000\ m\000a\000r\000k\000e\000t\000i\000n\000g\000 \030\000\r\000\n) /K [<< /MCID 14 /Stm 34 0 R /Type /MCR >> << /MCID 15 /Stm 34 0 R /Type /MCR >>] /P 1384 0 R /Pg 207 0 R /S /P /Type /StructElem /XXStyle 1780 0 R >> endobj 1780 0 obj (font-size: 11.1pt; font-family: Georgia; color: rgb\(0,80,152\); line-height: 14pt; ) endobj 1781 0 obj << /A << /BBox [46.13125 536.67529 126.1345 559.3725] /O /Layout /Placement /Block >> /ActualText (For organisations\r\nPDF \(821.49K\)\r\n) /K [<< /MCID 16 /Stm 34 0 R /Type /MCR >> << /MCID 17 /Stm 34 0 R /Type /MCR >>] /P 1384 0 R /Pg 207 0 R /S /P /Type /StructElem /XXStyle 1782 0 R >> endobj 1782 0 obj (font-size: 9.25pt; font-family: Verdana; color: rgb\(80,75,72\); line-height: 13pt; ) endobj 1783 0 obj << /A << /BBox [380.22969 466.86094 459.27094 481.66094] /O /Layout /Placement /Block >> /K [<< /Obj 209 0 R /Pg 207 0 R /Type /OBJR >>] /P 1384 0 R /Pg 207 0 R /S /Link /Type /StructElem >> endobj 1784 0 obj << /A << /BBox [20 467.60095 461.87854 477.77594] /O /Layout /Placement /Block >> /ActualText (PECR cover marketing by phone, fax, email, text or any other type of 'electronic mail'.\r\n) /K [<< /MCID 18 /Stm 34 0 R /Type /MCR >> << /MCID 19 /Stm 34 0 R /Type /MCR >> << /MCID 20 /Stm 34 0 R /Type /MCR >>] /P 1384 0 R /Pg 207 0 R /S /P /Type /StructElem /XXStyle 1785 0 R >> endobj 1785 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1786 0 obj << /A << /BBox [20 425.42093 558.18628 451.41345] /O /Layout /Placement /Block >> /ActualText (There are different rules for live calls, automated calls, faxes, and electronic mail \(this includes\ emails or\r\ntexts\).\r\n) /K [<< /MCID 21 /Stm 34 0 R /Type /MCR >> << /MCID 22 /Stm 34 0 R /Type /MCR >>] /P 1384 0 R /Pg 207 0 R /S /P /Type /StructElem /XXStyle 1787 0 R >> endobj 1787 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1788 0 obj << /A << /BBox [20 367.42346 559.13531 409.23343] /O /Layout /Placement /Block >> /ActualText (PECR marketing provisions do not apply to other types of marketing, such as mailshots or online\r\nad\ vertising. However, you must always still comply with the Data Protection Act and the UK GDPR; and if\ \r\nyour online advertising uses cookies or similar technologies, the provisions about cookies may ap\ ply.\r\n) /K [<< /MCID 23 /Stm 34 0 R /Type /MCR >> << /MCID 24 /Stm 34 0 R /Type /MCR >> << /MCID 25 /Stm 34 0 R /Type /MCR >> << /MCID 26 /Stm 34 0 R /Type /MCR >> << /MCID 27 /Stm 34 0 R /Type /MCR >> << /MCID 28 /Stm 34 0 R /Type /MCR >> << /MCID 29 /Stm 34 0 R /Type /MCR >>] /P 1384 0 R /Pg 207 0 R /S /P /Type /StructElem /XXStyle 1789 0 R >> endobj 1789 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1790 0 obj << /A << /BBox [437.66062 366.68344 480.095 381.48344] /O /Layout /Placement /Block >> /K [<< /Obj 210 0 R /Pg 207 0 R /Type /OBJR >>] /P 1384 0 R /Pg 207 0 R /S /Link /Type /StructElem >> endobj 1791 0 obj << /A << /BBox [20 231.6797 416.45871 342.62186] /O /Layout /Placement /Block >> /ActualText (Further Reading\r\nWhen is marketing 'solicited' and when is it 'unsolicited'?\r\n) /K [<< /MCID 30 /Stm 34 0 R /Type /MCR >> << /MCID 31 /Stm 34 0 R /Type /MCR >>] /P 1384 0 R /Pg 207 0 R /S /P /Type /StructElem /XXStyle 1792 0 R >> endobj 1792 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 1793 0 obj << /A << /BBox [20 263.58062 575 318.19031] /O /Layout /Placement /Block >> /K [<< /Obj 212 0 R /Pg 207 0 R /Type /OBJR >>] /P 1384 0 R /Pg 207 0 R /S /Link /Type /StructElem >> endobj 1794 0 obj << /A << /BBox [26.70625 294.92657 42.43125 310.65158] /O /Layout /Placement /Block >> /ActualText (\f\000\r\000\n) /K [<< /MCID 32 /Stm 34 0 R /Type /MCR >>] /P 1384 0 R /Pg 207 0 R /S /P /Type /StructElem /XXStyle 1795 0 R >> endobj 1795 0 obj (font-size: 15.725pt; font-family: icomoon; color: rgb\(80,75,72\); ) endobj 1796 0 obj << /A << /BBox [46.13125 269.57001 126.1345 292.26718] /O /Layout /Placement /Block >> /ActualText (For organisations\r\nPDF \(225.43K\)\r\n) /K [<< /MCID 33 /Stm 34 0 R /Type /MCR >> << /MCID 34 /Stm 34 0 R /Type /MCR >>] /P 1384 0 R /Pg 207 0 R /S /P /Type /StructElem /XXStyle 1797 0 R >> endobj 1797 0 obj (font-size: 9.25pt; font-family: Verdana; color: rgb\(80,75,72\); line-height: 13pt; ) endobj 1798 0 obj << /A << /BBox [20 184.67815 539.59607 210.67062] /O /Layout /Placement /Block >> /ActualText (Most of the rules in PECR only apply to unsolicited marketing messages. They do not restrict solicite\ d\r\nmarketing.\r\n) /K [<< /MCID 35 /Stm 34 0 R /Type /MCR >> << /MCID 36 /Stm 34 0 R /Type /MCR >> << /MCID 37 /Stm 34 0 R /Type /MCR >>] /P 1384 0 R /Pg 207 0 R /S /P /Type /StructElem /XXStyle 1799 0 R >> endobj 1799 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1800 0 obj << /A << /BBox [20 126.68063 574.90381 168.49065] /O /Layout /Placement /Block >> /ActualText (Put simply, a solicited message is one that is actively requested. So if someone specifically asks yo\ u to send\r\nthem some information, you can do so without worrying about PECR \(although you must sti\ ll say who you\r\nare, display your number when making calls, and provide a contact address\).\r\n) /K [<< /MCID 38 /Stm 34 0 R /Type /MCR >> << /MCID 39 /Stm 34 0 R /Type /MCR >> << /MCID 40 /Stm 34 0 R /Type /MCR >> << /MCID 41 /Stm 34 0 R /Type /MCR >> << /MCID 42 /Stm 34 0 R /Type /MCR >>] /P 1384 0 R /Pg 207 0 R /S /P /Type /StructElem /XXStyle 1801 0 R >> endobj 1801 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1802 0 obj << /A << /BBox [20 68.68312 570.13171 110.49313] /O /Layout /Placement /Block >> /ActualText (An unsolicited message is any message that has not been specifically requested. So even if the custom\ er\r\nhas 'opted in' to receiving marketing from you, it still counts as unsolicited marketing. An op\ t-in means the\r\ncustomer agrees to future messages \(and is likely to mean that the marketing compl\ ies with PECR\). But\r\n) /K [<< /MCID 43 /Stm 34 0 R /Type /MCR >> << /MCID 44 /Stm 34 0 R /Type /MCR >> << /MCID 45 /Stm 34 0 R /Type /MCR >>] /P 1384 0 R /Pg 207 0 R /S /P /Type /StructElem /XXStyle 1803 0 R >> endobj 1803 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1804 0 obj << /A << /BBox [563.65997 30 574.65997 41] /O /Layout /Placement /Block >> /ActualText (14\r\n) /K [0] /P 1384 0 R /Pg 207 0 R /S /P /Type /StructElem /XXStyle 1805 0 R >> endobj 1805 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 1806 0 obj << /A << /BBox [20 29 115.326 40] /O /Layout /Placement /Block >> /ActualText (09 May 2018 - 2.4.69\r\n) /K [1] /P 1384 0 R /Pg 207 0 R /S /P /Type /StructElem /XXStyle 1807 0 R >> endobj 1807 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 1808 0 obj << /A << /BBox [20 787.43127 494.00238 797.60626] /O /Layout /Placement /Block >> /ActualText (this is not the same as someone specifically contacting you to ask for particular information.\r\n) /K [<< /MCID 0 /Stm 35 0 R /Type /MCR >>] /P 1384 0 R /Pg 215 0 R /S /P /Type /StructElem /XXStyle 1809 0 R >> endobj 1809 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1810 0 obj << /A << /BBox [20 745.25122 568.47321 771.24377] /O /Layout /Placement /Block >> /ActualText (This does not make all unsolicited marketing unlawful. You can still send unsolicited marketing messa\ ges -\r\nas long as you comply with PECR.\r\n) /K [<< /MCID 1 /Stm 35 0 R /Type /MCR >> << /MCID 2 /Stm 35 0 R /Type /MCR >>] /P 1384 0 R /Pg 215 0 R /S /P /Type /StructElem /XXStyle 1811 0 R >> endobj 1811 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1812 0 obj << /A << /BBox [20 702.08844 191.66983 717.81342] /O /Layout /Placement /Block >> /ActualText (What counts as consent?\r\n) /K [<< /MCID 3 /Stm 35 0 R /Type /MCR >>] /P 1384 0 R /Pg 215 0 R /S /P /Type /StructElem /XXStyle 1813 0 R >> endobj 1813 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 1814 0 obj << /A << /BBox [20 575.99939 567.995 681.07941] /O /Layout /Placement /Block >> /ActualText (You will often need a person's consent before you can send them a marketing message. If you do need\r\ \nconsent, then - to be valid - consent must be knowingly and freely given, clear and specific. It mu\ st cover\r\nboth your particular organisation and the type of communication you want to use \(eg call\ , automated call,\r\nfax, email, text\). It must involve some form of very clear positive action - fo\ r example, ticking a box,\r\nclicking an icon, or sending an email - and the person must fully unders\ tand that they are giving you\r\nconsent. You cannot show consent if you only provide information abo\ ut marketing as part of a privacy\r\npolicy that is hard to find, difficult to understand, or rarely \ read.\r\n) /K [<< /MCID 4 /Stm 35 0 R /Type /MCR >> << /MCID 5 /Stm 35 0 R /Type /MCR >> << /MCID 6 /Stm 35 0 R /Type /MCR >> << /MCID 7 /Stm 35 0 R /Type /MCR >> << /MCID 8 /Stm 35 0 R /Type /MCR >> << /MCID 9 /Stm 35 0 R /Type /MCR >> << /MCID 10 /Stm 35 0 R /Type /MCR >> << /MCID 11 /Stm 35 0 R /Type /MCR >> << /MCID 12 /Stm 35 0 R /Type /MCR >> << /MCID 13 /Stm 35 0 R /Type /MCR >> << /MCID 14 /Stm 35 0 R /Type /MCR >> << /MCID 15 /Stm 35 0 R /Type /MCR >> << /MCID 16 /Stm 35 0 R /Type /MCR >> << /MCID 17 /Stm 35 0 R /Type /MCR >>] /P 1384 0 R /Pg 215 0 R /S /P /Type /StructElem /XXStyle 1815 0 R >> endobj 1815 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1816 0 obj << /A << /BBox [20 533.8194 562.26648 559.81189] /O /Layout /Placement /Block >> /ActualText (The clearest way to obtain consent is to ask the customer to tick an opt-in box confirming they are h\ appy\r\nto receive your marketing calls, faxes, texts or emails.\r\n) /K [<< /MCID 18 /Stm 35 0 R /Type /MCR >> << /MCID 19 /Stm 35 0 R /Type /MCR >>] /P 1384 0 R /Pg 215 0 R /S /P /Type /StructElem /XXStyle 1817 0 R >> endobj 1817 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1818 0 obj << /A << /BBox [20 491.63937 568.54443 517.6319] /O /Layout /Placement /Block >> /ActualText (You should keep clear records of what a person has consented to, and when and how you got this consen\ t,\r\nso that you can demonstrate compliance in the event of a complaint.\r\n) /K [<< /MCID 20 /Stm 35 0 R /Type /MCR >> << /MCID 21 /Stm 35 0 R /Type /MCR >>] /P 1384 0 R /Pg 215 0 R /S /P /Type /StructElem /XXStyle 1819 0 R >> endobj 1819 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1820 0 obj << /A << /BBox [20 433.64188 562.47089 475.45187] /O /Layout /Placement /Block >> /ActualText (You should be very careful when relying on consent obtained indirectly \(consent originally given to \ a third\r\nparty\). You must make checks to ensure that the consent is valid and specifically identif\ ies you. Generic\r\nconsent covering any third party is not enough.\r\n) /K [<< /MCID 22 /Stm 35 0 R /Type /MCR >> << /MCID 23 /Stm 35 0 R /Type /MCR >> << /MCID 24 /Stm 35 0 R /Type /MCR >> << /MCID 25 /Stm 35 0 R /Type /MCR >> << /MCID 26 /Stm 35 0 R /Type /MCR >> << /MCID 27 /Stm 35 0 R /Type /MCR >> << /MCID 28 /Stm 35 0 R /Type /MCR >> << /MCID 29 /Stm 35 0 R /Type /MCR >> << /MCID 30 /Stm 35 0 R /Type /MCR >>] /P 1384 0 R /Pg 215 0 R /S /P /Type /StructElem /XXStyle 1821 0 R >> endobj 1821 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1822 0 obj << /A << /BBox [20 391.46188 562.28308 417.45438] /O /Layout /Placement /Block >> /ActualText (Remember that the customer is entitled to withdraw their consent at any time. You must make it easy f\ or\r\npeople to withdraw consent, and tell them how.\r\n) /K [<< /MCID 31 /Stm 35 0 R /Type /MCR >> << /MCID 32 /Stm 35 0 R /Type /MCR >> << /MCID 33 /Stm 35 0 R /Type /MCR >> << /MCID 34 /Stm 35 0 R /Type /MCR >> << /MCID 35 /Stm 35 0 R /Type /MCR >>] /P 1384 0 R /Pg 215 0 R /S /P /Type /StructElem /XXStyle 1823 0 R >> endobj 1823 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1824 0 obj << /A << /BBox [142.655 364.35937 350.72219 379.15937] /O /Layout /Placement /Block >> /K [<< /Obj 217 0 R /Pg 215 0 R /Type /OBJR >>] /P 1384 0 R /Pg 215 0 R /S /Link /Type /StructElem >> endobj 1825 0 obj << /A << /BBox [392.67094 364.35937 502.58406 379.15937] /O /Layout /Placement /Block >> /K [<< /Obj 218 0 R /Pg 215 0 R /Type /OBJR >>] /P 1384 0 R /Pg 215 0 R /S /Link /Type /StructElem >> endobj 1826 0 obj << /A << /BBox [20 365.09937 503.50259 375.27438] /O /Layout /Placement /Block >> /ActualText (\000F\000o\000r\000 \000f\000u\000r\000t\000h\000e\000r\000 \000i\000n\000f\000o\000r\000m\000a\000\ t\000i\000o\000n\000,\000 \000s\000e\000e\000 \000o\000u\000r\000 \000g\000u\000i\000d\000a\000n\000c\ \000e\000 \000o\000n\000 \000d\000i\000r\000e\000c\000t\000 \000m\000a\000r\000k\000e\000t\000i\000n\000\ g\000 \030\000 \000a\000n\000d\000 \000o\000u\000r\000 \000g\000u\000i\000d\000a\000n\000c\000e\000 \ \000o\000n\000 \000c\000o\000n\000s\000e\000n\000t\000.\000\r\000\n) /K [<< /MCID 36 /Stm 35 0 R /Type /MCR >> << /MCID 37 /Stm 35 0 R /Type /MCR >> << /MCID 38 /Stm 35 0 R /Type /MCR >> << /MCID 39 /Stm 35 0 R /Type /MCR >> << /MCID 40 /Stm 35 0 R /Type /MCR >> << /MCID 41 /Stm 35 0 R /Type /MCR >>] /P 1384 0 R /Pg 215 0 R /S /P /Type /StructElem /XXStyle 1827 0 R >> endobj 1827 0 obj (font-size: 10.175pt; font-family: Verdana; color: rgb\(0,80,152\); line-height: 20pt; ) endobj 1828 0 obj << /A << /BBox [20 321.93655 383.60916 337.66156] /O /Layout /Placement /Block >> /ActualText (What is the difference between 'opt in' and 'opt out'?\r\n) /K [<< /MCID 42 /Stm 35 0 R /Type /MCR >>] /P 1384 0 R /Pg 215 0 R /S /P /Type /StructElem /XXStyle 1829 0 R >> endobj 1829 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 1830 0 obj << /A << /BBox [20 259.11749 569.29736 300.92749] /O /Layout /Placement /Block >> /ActualText ('Opt in' means a person has to take a specific positive step \(eg tick a box, send an email, or click\ a button\)\r\nto say they want marketing. 'Opt out' means a person must take a positive step to refu\ se or unsubscribe\r\nfrom marketing.\r\n) /K [<< /MCID 43 /Stm 35 0 R /Type /MCR >> << /MCID 44 /Stm 35 0 R /Type /MCR >> << /MCID 45 /Stm 35 0 R /Type /MCR >>] /P 1384 0 R /Pg 215 0 R /S /P /Type /StructElem /XXStyle 1831 0 R >> endobj 1831 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1832 0 obj << /A << /BBox [20 216.93752 565.84619 242.92999] /O /Layout /Placement /Block >> /ActualText (Some organisations provide opt-in boxes that are automatically pre-ticked. However, the UK GDPR is cl\ ear\r\nthat pre-ticked boxes do not give valid consent.\r\n) /K [<< /MCID 46 /Stm 35 0 R /Type /MCR >> << /MCID 47 /Stm 35 0 R /Type /MCR >> << /MCID 48 /Stm 35 0 R /Type /MCR >> << /MCID 49 /Stm 35 0 R /Type /MCR >> << /MCID 50 /Stm 35 0 R /Type /MCR >> << /MCID 51 /Stm 35 0 R /Type /MCR >> << /MCID 52 /Stm 35 0 R /Type /MCR >>] /P 1384 0 R /Pg 215 0 R /S /P /Type /StructElem /XXStyle 1833 0 R >> endobj 1833 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1834 0 obj << /A << /BBox [20 174.75748 552.15668 200.75002] /O /Layout /Placement /Block >> /ActualText (You must use an 'affirmative' method of getting consent. We recommend you use unticked opt-in boxes\r\ \nwherever possible.\r\n) /K [<< /MCID 53 /Stm 35 0 R /Type /MCR >> << /MCID 54 /Stm 35 0 R /Type /MCR >> << /MCID 55 /Stm 35 0 R /Type /MCR >> << /MCID 56 /Stm 35 0 R /Type /MCR >> << /MCID 57 /Stm 35 0 R /Type /MCR >> << /MCID 58 /Stm 35 0 R /Type /MCR >> << /MCID 59 /Stm 35 0 R /Type /MCR >> << /MCID 60 /Stm 35 0 R /Type /MCR >>] /P 1384 0 R /Pg 215 0 R /S /P /Type /StructElem /XXStyle 1835 0 R >> endobj 1835 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1836 0 obj << /A << /BBox [184.17594 147.655 350.72219 162.455] /O /Layout /Placement /Block >> /K [<< /Obj 219 0 R /Pg 215 0 R /Type /OBJR >>] /P 1384 0 R /Pg 215 0 R /S /Link /Type /StructElem >> endobj 1837 0 obj << /A << /BBox [20 148.39497 351.64072 158.56998] /O /Layout /Placement /Block >> /ActualText (\000F\000o\000r\000 \000f\000u\000r\000t\000h\000e\000r\000 \000i\000n\000f\000o\000r\000m\000a\000\ t\000i\000o\000n\000,\000 \000s\000e\000e\000 \000o\000u\000r\000 \000g\000u\000i\000d\000a\000n\000c\ \000e\000 \000o\000n\000 \000d\000i\000r\000e\000c\000t\000 \000m\000a\000r\000k\000e\000t\000i\000n\000\ g\000 \030\000.\000\r\000\n) /K [<< /MCID 61 /Stm 35 0 R /Type /MCR >> << /MCID 62 /Stm 35 0 R /Type /MCR >> << /MCID 63 /Stm 35 0 R /Type /MCR >> << /MCID 64 /Stm 35 0 R /Type /MCR >>] /P 1384 0 R /Pg 215 0 R /S /P /Type /StructElem /XXStyle 1838 0 R >> endobj 1838 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1839 0 obj << /A << /BBox [20 105.2322 388.29523 120.9572] /O /Layout /Placement /Block >> /ActualText (Do the rules apply to business-to-business marketing\r\n) /K [<< /MCID 65 /Stm 35 0 R /Type /MCR >>] /P 1384 0 R /Pg 215 0 R /S /P /Type /StructElem /XXStyle 1840 0 R >> endobj 1840 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 1841 0 obj << /A << /BBox [20 58.23063 563.69098 84.22311] /O /Layout /Placement /Block >> /ActualText (Yes, but there are different rules for marketing to companies and marketing to individuals \(which in\ cludes\r\nsole traders and some partnerships\). In general, the rules on marketing to companies are n\ ot as strict.\r\n) /K [<< /MCID 66 /Stm 35 0 R /Type /MCR >> << /MCID 67 /Stm 35 0 R /Type /MCR >>] /P 1384 0 R /Pg 215 0 R /S /P /Type /StructElem /XXStyle 1842 0 R >> endobj 1842 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1843 0 obj << /A << /BBox [563.65997 30 574.65997 41] /O /Layout /Placement /Block >> /ActualText (15\r\n) /K [0] /P 1384 0 R /Pg 215 0 R /S /P /Type /StructElem /XXStyle 1844 0 R >> endobj 1844 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 1845 0 obj << /A << /BBox [20 29 115.326 40] /O /Layout /Placement /Block >> /ActualText (09 May 2018 - 2.4.69\r\n) /K [1] /P 1384 0 R /Pg 215 0 R /S /P /Type /StructElem /XXStyle 1846 0 R >> endobj 1846 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 1847 0 obj << /A << /BBox [288.73562 786.69125 456.18375 801.49125] /O /Layout /Placement /Block >> /K [<< /Obj 225 0 R /Pg 223 0 R /Type /OBJR >>] /P 1384 0 R /Pg 223 0 R /S /Link /Type /StructElem >> endobj 1848 0 obj << /A << /BBox [20 787.43127 457.10226 797.60626] /O /Layout /Placement /Block >> /ActualText (For more information, see our separate guidance on business-to-business marketing.\r\n) /K [<< /MCID 0 /Stm 36 0 R /Type /MCR >> << /MCID 1 /Stm 36 0 R /Type /MCR >> << /MCID 2 /Stm 36 0 R /Type /MCR >>] /P 1384 0 R /Pg 223 0 R /S /P /Type /StructElem /XXStyle 1849 0 R >> endobj 1849 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1850 0 obj << /A << /BBox [20 744.26843 411.39941 759.99347] /O /Layout /Placement /Block >> /ActualText (What rules apply to international marketing campaigns?\r\n) /K [<< /MCID 3 /Stm 36 0 R /Type /MCR >> << /MCID 4 /Stm 36 0 R /Type /MCR >>] /P 1384 0 R /Pg 223 0 R /S /P /Type /StructElem /XXStyle 1851 0 R >> endobj 1851 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 1852 0 obj << /A << /BBox [20 681.4494 565.31897 723.2594] /O /Layout /Placement /Block >> /ActualText (If you are sending messages to countries outside the UK, you must also comply with their laws. Curren\ tly,\r\nEU countries have very similar laws to ours, based on the e-privacy Directive. Some of them a\ re stricter\r\nthan the UK regulations, especially for marketing to companies.\r\n) /K [<< /MCID 5 /Stm 36 0 R /Type /MCR >> << /MCID 6 /Stm 36 0 R /Type /MCR >> << /MCID 7 /Stm 36 0 R /Type /MCR >>] /P 1384 0 R /Pg 223 0 R /S /P /Type /StructElem /XXStyle 1853 0 R >> endobj 1853 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1854 0 obj << /A << /BBox [20 639.26935 563.58923 665.2619] /O /Layout /Placement /Block >> /ActualText (We cannot offer guidance on the law of other countries. You will need to seek your own legal advice i\ f you\r\nwish to carry out an international marketing campaign.\r\n) /K [<< /MCID 8 /Stm 36 0 R /Type /MCR >> << /MCID 9 /Stm 36 0 R /Type /MCR >>] /P 1384 0 R /Pg 223 0 R /S /P /Type /StructElem /XXStyle 1855 0 R >> endobj 1855 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1856 0 obj << /A << /BBox [20 596.10657 368.54462 611.83154] /O /Layout /Placement /Block >> /ActualText (What if we pay someone else to do our marketing?\r\n) /K [<< /MCID 10 /Stm 36 0 R /Type /MCR >>] /P 1384 0 R /Pg 223 0 R /S /P /Type /StructElem /XXStyle 1857 0 R >> endobj 1857 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 1858 0 obj << /A << /BBox [20 501.6525 563.68079 575.09747] /O /Layout /Placement /Block >> /ActualText (You are both responsible for complying with PECR. Even if someone else actually makes the calls or se\ nds\r\nthe messages, you are still responsible, as you are 'instigating' those calls or messages. If \ we needed to\r\ntake enforcement action, we would usually take it against you as the instigator. In s\ ome cases we might\r\nconsider taking action against a specialist subcontractor as well if they delib\ erately or persistently ignored\r\nthe rules.\r\n) /K [<< /MCID 11 /Stm 36 0 R /Type /MCR >> << /MCID 12 /Stm 36 0 R /Type /MCR >> << /MCID 13 /Stm 36 0 R /Type /MCR >> << /MCID 14 /Stm 36 0 R /Type /MCR >> << /MCID 15 /Stm 36 0 R /Type /MCR >>] /P 1384 0 R /Pg 223 0 R /S /P /Type /StructElem /XXStyle 1859 0 R >> endobj 1859 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1860 0 obj << /A << /BBox [20 412.02002 573.06213 485.465] /O /Layout /Placement /Block >> /ActualText (You should make sure you have a written contract that sets out your contractor's responsibilities. Yo\ u may\r\nalso want to ask your contractor to indemnify you \(protect you against loss\) for any breac\ h of PECR. If they\r\nbreak the law and expose you to enforcement action \(and reputational damage wi\ th customers\), you may\r\nthen be able to seek legal advice about taking action for breach of contra\ ct. However, an indemnity is not a\r\nsubstitute for proper checks of your contractor - remember it i\ s still your name and reputation at stake.\r\n) /K [<< /MCID 16 /Stm 36 0 R /Type /MCR >> << /MCID 17 /Stm 36 0 R /Type /MCR >> << /MCID 18 /Stm 36 0 R /Type /MCR >> << /MCID 19 /Stm 36 0 R /Type /MCR >> << /MCID 20 /Stm 36 0 R /Type /MCR >>] /P 1384 0 R /Pg 223 0 R /S /P /Type /StructElem /XXStyle 1861 0 R >> endobj 1861 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1862 0 obj << /A << /BBox [20 369.84 554.38916 395.83252] /O /Layout /Placement /Block >> /ActualText (Having a written contract with your contractor ties in with your contract obligations under the UK GD\ PR.\r\nSee our separate Guide to the UK GDPR for more information on contracts.\r\n) /K [<< /MCID 21 /Stm 36 0 R /Type /MCR >> << /MCID 22 /Stm 36 0 R /Type /MCR >> << /MCID 23 /Stm 36 0 R /Type /MCR >> << /MCID 24 /Stm 36 0 R /Type /MCR >> << /MCID 25 /Stm 36 0 R /Type /MCR >> << /MCID 26 /Stm 36 0 R /Type /MCR >> << /MCID 27 /Stm 36 0 R /Type /MCR >> << /MCID 28 /Stm 36 0 R /Type /MCR >> << /MCID 29 /Stm 36 0 R /Type /MCR >>] /P 1384 0 R /Pg 223 0 R /S /P /Type /StructElem /XXStyle 1863 0 R >> endobj 1863 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1864 0 obj << /A << /BBox [109.06594 369.1 227.62781 383.9] /O /Layout /Placement /Block >> /K [<< /Obj 226 0 R /Pg 223 0 R /Type /OBJR >>] /P 1384 0 R /Pg 223 0 R /S /Link /Type /StructElem >> endobj 1865 0 obj << /A << /BBox [563.65997 30 574.65997 41] /O /Layout /Placement /Block >> /ActualText (16\r\n) /K [0] /P 1384 0 R /Pg 223 0 R /S /P /Type /StructElem /XXStyle 1866 0 R >> endobj 1866 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 1867 0 obj << /A << /BBox [20 29 115.326 40] /O /Layout /Placement /Block >> /ActualText (09 May 2018 - 2.4.69\r\n) /K [1] /P 1384 0 R /Pg 223 0 R /S /P /Type /StructElem /XXStyle 1868 0 R >> endobj 1868 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 1869 0 obj << /A << /BBox [20 774.78186 238.09187 797.90686] /O /Layout /Placement /Block >> /ActualText (Telephone marketing\r\n) /K [<< /MCID 0 /Stm 37 0 R /Type /MCR >>] /P 1384 0 R /Pg 229 0 R /S /P /Type /StructElem /XXStyle 1870 0 R >> endobj 1870 0 obj (font-size: 23.125pt; font-family: Georgia; ) endobj 1871 0 obj << /A << /BBox [20 513.85095 131.12857 747.39032] /O /Layout /Placement /Block >> /ActualText (In brief\203\r\nIn more detail\203\r\n) /K [<< /MCID 1 /Stm 37 0 R /Type /MCR >> << /MCID 2 /Stm 37 0 R /Type /MCR >>] /P 1384 0 R /Pg 229 0 R /S /P /Type /StructElem /XXStyle 1872 0 R >> endobj 1872 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 218pt; ) endobj 1873 0 obj << /A << /BBox [290.5625 683.6925 304.4375 697.5675] /O /Layout /Placement /Block >> /ActualText (\036\000\r\000\n) /K [<< /MCID 3 /Stm 37 0 R /Type /MCR >>] /P 1384 0 R /Pg 229 0 R /S /P /Type /StructElem /XXStyle 1874 0 R >> endobj 1874 0 obj (font-size: 13.875pt; font-family: icomoon; color: rgb\(255,255,255\); ) endobj 1875 0 obj << /A << /BBox [30.545 578.10376 560.02148 667.36621] /O /Layout /Placement /Block >> /ActualText (In general, you must not make marketing calls to any number listed on the Telephone Preference\r\nSer\ vice \(TPS\) or Corporate TPS \(CTPS\), unless that person has specifically consented to your calls. \ You\r\ncan call a number if it is not listed on the TPS or CTPS and you are not marketing claims mana\ gement\r\nservices. So you need to screen call lists against the TPS and CTPS. You can only make mark\ eting calls\r\nin relation to pension schemes if you meet a strict criteria. You must allow your numb\ er to be\r\ndisplayed.\r\n) /K [<< /MCID 4 /Stm 37 0 R /Type /MCR >> << /MCID 5 /Stm 37 0 R /Type /MCR >> << /MCID 6 /Stm 37 0 R /Type /MCR >> << /MCID 7 /Stm 37 0 R /Type /MCR >> << /MCID 8 /Stm 37 0 R /Type /MCR >> << /MCID 9 /Stm 37 0 R /Type /MCR >> << /MCID 10 /Stm 37 0 R /Type /MCR >>] /P 1384 0 R /Pg 229 0 R /S /P /Type /StructElem /XXStyle 1876 0 R >> endobj 1876 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1877 0 obj << /A << /BBox [33.9675 482.45875 243.80375 497.25875] /O /Layout /Placement /Block >> /K [<< /Obj 231 0 R /Pg 229 0 R /Type /OBJR >>] /P 1384 0 R /Pg 229 0 R /S /Link /Type /StructElem >> endobj 1878 0 obj << /A << /BBox [35.8175 383.00967 295.29019 493.37375] /O /Layout /Placement /Block >> /ActualText (What are the rules on making live calls?\r\nWhat are the rules on automated calls?\r\nWhat are the TP\ S and the CTPS?\r\nWhen can we make marketing calls to individuals?\r\nWhen can we make marketing cal\ ls to businesses?\r\nChecklists\r\n) /K [<< /MCID 11 /Stm 37 0 R /Type /MCR >> << /MCID 12 /Stm 37 0 R /Type /MCR >> << /MCID 13 /Stm 37 0 R /Type /MCR >> << /MCID 14 /Stm 37 0 R /Type /MCR >> << /MCID 15 /Stm 37 0 R /Type /MCR >> << /MCID 16 /Stm 37 0 R /Type /MCR >>] /P 1384 0 R /Pg 229 0 R /S /P /Type /StructElem /XXStyle 1879 0 R >> endobj 1879 0 obj (font-size: 10.175pt; font-family: Verdana; color: rgb\(0,80,152\); line-height: 20pt; ) endobj 1880 0 obj << /A << /BBox [33.9675 462.42094 240.23094 477.22094] /O /Layout /Placement /Block >> /K [<< /Obj 232 0 R /Pg 229 0 R /Type /OBJR >>] /P 1384 0 R /Pg 229 0 R /S /Link /Type /StructElem >> endobj 1881 0 obj << /A << /BBox [33.9675 442.38312 206.48 457.18312] /O /Layout /Placement /Block >> /K [<< /Obj 233 0 R /Pg 229 0 R /Type /OBJR >>] /P 1384 0 R /Pg 229 0 R /S /Link /Type /StructElem >> endobj 1882 0 obj << /A << /BBox [33.9675 422.34531 296.89875 437.14531] /O /Layout /Placement /Block >> /K [<< /Obj 234 0 R /Pg 229 0 R /Type /OBJR >>] /P 1384 0 R /Pg 229 0 R /S /Link /Type /StructElem >> endobj 1883 0 obj << /A << /BBox [33.9675 402.3075 298.06656 417.1075] /O /Layout /Placement /Block >> /K [<< /Obj 235 0 R /Pg 229 0 R /Type /OBJR >>] /P 1384 0 R /Pg 229 0 R /S /Link /Type /StructElem >> endobj 1884 0 obj << /A << /BBox [33.9675 382.26969 89.68719 397.06969] /O /Layout /Placement /Block >> /K [<< /Obj 236 0 R /Pg 229 0 R /Type /OBJR >>] /P 1384 0 R /Pg 229 0 R /S /Link /Type /StructElem >> endobj 1885 0 obj << /A << /BBox [20 340.36719 295.65924 356.09219] /O /Layout /Placement /Block >> /ActualText (What are the rules on making live calls?\r\n) /K [<< /MCID 17 /Stm 37 0 R /Type /MCR >>] /P 1384 0 R /Pg 229 0 R /S /P /Type /StructElem /XXStyle 1886 0 R >> endobj 1886 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 1887 0 obj << /A << /BBox [20 293.36563 518.0459 319.35812] /O /Layout /Placement /Block >> /ActualText (The rules on live marketing calls are in regulation 21, 21A and 21B. In short, you must not make\r\nu\ nsolicited live calls:\r\n) /K [<< /MCID 18 /Stm 37 0 R /Type /MCR >> << /MCID 19 /Stm 37 0 R /Type /MCR >>] /P 1384 0 R /Pg 229 0 R /S /P /Type /StructElem /XXStyle 1888 0 R >> endobj 1888 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1889 0 obj << /A << /BBox [35.8175 267.53503 318.46881 277.71002] /O /Layout /Placement /Block >> /ActualText (to anyone who has told you they don't want your calls;\r\n) /K [<< /MCID 20 /Stm 37 0 R /Type /MCR >>] /P 1384 0 R /Pg 229 0 R /S /P /Type /StructElem /XXStyle 1890 0 R >> endobj 1890 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1891 0 obj << /A << /BBox [35.8175 217.96655 560.13525 257.67218] /O /Layout /Placement /Block >> /ActualText (to any number registered with the TPS or CTPS, unless the person has specifically consented to your\r\ \ncalls - even if they are an existing customer \(unless the call is in relation to pension schemes a\ nd you\r\nmeet a strict criteria, see below\);\r\n) /K [<< /MCID 21 /Stm 37 0 R /Type /MCR >> << /MCID 22 /Stm 37 0 R /Type /MCR >> << /MCID 23 /Stm 37 0 R /Type /MCR >>] /P 1384 0 R /Pg 229 0 R /S /P /Type /StructElem /XXStyle 1892 0 R >> endobj 1892 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 15pt; ) endobj 1893 0 obj << /A << /BBox [35.8175 183.16344 553.25696 208.10378] /O /Layout /Placement /Block >> /ActualText (for the purpose of claims management services, unless the person has specifically consented to your\r\ \ncalls; or\r\n) /K [<< /MCID 24 /Stm 37 0 R /Type /MCR >> << /MCID 25 /Stm 37 0 R /Type /MCR >>] /P 1384 0 R /Pg 229 0 R /S /P /Type /StructElem /XXStyle 1894 0 R >> endobj 1894 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 15pt; ) endobj 1895 0 obj << /A << /BBox [35.8175 133.59499 567.72583 173.30064] /O /Layout /Placement /Block >> /ActualText (in relation to pension schemes unless you are a trustee or manager of a pension scheme or a firm\r\na\ uthorised by the Financial Conduct Authority, and the person you are calling has specifically consent\ ed\r\nto your calls or your relationship with the individual meets a strict criteria.\r\n) /K [<< /MCID 26 /Stm 37 0 R /Type /MCR >> << /MCID 27 /Stm 37 0 R /Type /MCR >> << /MCID 28 /Stm 37 0 R /Type /MCR >>] /P 1384 0 R /Pg 229 0 R /S /P /Type /StructElem /XXStyle 1896 0 R >> endobj 1896 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 15pt; ) endobj 1897 0 obj << /A << /BBox [20 91.93531 564.68488 117.9278] /O /Layout /Placement /Block >> /ActualText (You must always say who is calling, allow your number \(or an alternative contact number\) to be disp\ layed\r\nto the person receiving the call, and provide a contact address or freephone number if asked\ .\r\n) /K [<< /MCID 29 /Stm 37 0 R /Type /MCR >> << /MCID 30 /Stm 37 0 R /Type /MCR >> << /MCID 31 /Stm 37 0 R /Type /MCR >> << /MCID 32 /Stm 37 0 R /Type /MCR >>] /P 1384 0 R /Pg 229 0 R /S /P /Type /StructElem /XXStyle 1898 0 R >> endobj 1898 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1899 0 obj << /A << /BBox [184.17594 64.83281 350.72219 79.63281] /O /Layout /Placement /Block >> /K [<< /Obj 237 0 R /Pg 229 0 R /Type /OBJR >>] /P 1384 0 R /Pg 229 0 R /S /Link /Type /StructElem >> endobj 1900 0 obj << /A << /BBox [20 65.57281 351.64072 75.74781] /O /Layout /Placement /Block >> /ActualText (\000F\000o\000r\000 \000f\000u\000r\000t\000h\000e\000r\000 \000i\000n\000f\000o\000r\000m\000a\000\ t\000i\000o\000n\000,\000 \000s\000e\000e\000 \000o\000u\000r\000 \000g\000u\000i\000d\000a\000n\000c\ \000e\000 \000o\000n\000 \000d\000i\000r\000e\000c\000t\000 \000m\000a\000r\000k\000e\000t\000i\000n\000\ g\000 \030\000.\000\r\000\n) /K [<< /MCID 33 /Stm 37 0 R /Type /MCR >> << /MCID 34 /Stm 37 0 R /Type /MCR >> << /MCID 35 /Stm 37 0 R /Type /MCR >> << /MCID 36 /Stm 37 0 R /Type /MCR >>] /P 1384 0 R /Pg 229 0 R /S /P /Type /StructElem /XXStyle 1901 0 R >> endobj 1901 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1902 0 obj << /A << /BBox [563.65997 30 574.65997 41] /O /Layout /Placement /Block >> /ActualText (17\r\n) /K [0] /P 1384 0 R /Pg 229 0 R /S /P /Type /StructElem /XXStyle 1903 0 R >> endobj 1903 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 1904 0 obj << /A << /BBox [20 29 115.326 40] /O /Layout /Placement /Block >> /ActualText (09 May 2018 - 2.4.69\r\n) /K [1] /P 1384 0 R /Pg 229 0 R /S /P /Type /StructElem /XXStyle 1905 0 R >> endobj 1905 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 1906 0 obj << /A << /BBox [20 783.81219 289.93536 799.53717] /O /Layout /Placement /Block >> /ActualText (What are the rules on automated calls?\r\n) /K [<< /MCID 0 /Stm 38 0 R /Type /MCR >>] /P 1384 0 R /Pg 240 0 R /S /P /Type /StructElem /XXStyle 1907 0 R >> endobj 1907 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 1908 0 obj << /A << /BBox [20 689.35815 553.33282 762.8031] /O /Layout /Placement /Block >> /ActualText (The rules on automated calls are in regulation 19, and are stricter. You must not make an automated\r\ \nmarketing call - that is, a call made by an automated dialling system that plays a recorded message\ -\r\nunless the person has specifically consented to receive this type of call from you. General con\ sent for\r\nmarketing, or even consent for live calls, is not enough - it must specifically cover aut\ omated calls. See\r\nWhat counts as consent?\r\n) /K [<< /MCID 1 /Stm 38 0 R /Type /MCR >> << /MCID 2 /Stm 38 0 R /Type /MCR >> << /MCID 3 /Stm 38 0 R /Type /MCR >> << /MCID 4 /Stm 38 0 R /Type /MCR >> << /MCID 5 /Stm 38 0 R /Type /MCR >>] /P 1384 0 R /Pg 240 0 R /S /P /Type /StructElem /XXStyle 1909 0 R >> endobj 1909 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1910 0 obj << /A << /BBox [20 688.61812 150.45969 703.41812] /O /Layout /Placement /Block >> /K [<< /Obj 242 0 R /Pg 240 0 R /Type /OBJR >>] /P 1384 0 R /Pg 240 0 R /S /Link /Type /StructElem >> endobj 1911 0 obj << /A << /BBox [20 647.1781 550.51434 673.17065] /O /Layout /Placement /Block >> /ActualText (All automated calls must include your name and a contact address or freephone number. You must also\r\ \nallow your number \(or an alternative contact number\) to be displayed to the person receiving the \ call.\r\n) /K [<< /MCID 6 /Stm 38 0 R /Type /MCR >> << /MCID 7 /Stm 38 0 R /Type /MCR >>] /P 1384 0 R /Pg 240 0 R /S /P /Type /StructElem /XXStyle 1912 0 R >> endobj 1912 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1913 0 obj << /A << /BBox [20 604.01532 247.03755 619.7403] /O /Layout /Placement /Block >> /ActualText (What are the TPS and the CTPS?\r\n) /K [<< /MCID 8 /Stm 38 0 R /Type /MCR >>] /P 1384 0 R /Pg 240 0 R /S /P /Type /StructElem /XXStyle 1914 0 R >> endobj 1914 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 1915 0 obj << /A << /BBox [20 557.01373 555.3678 583.00623] /O /Layout /Placement /Block >> /ActualText (The TPS is the Telephone Preference Service. It is a central register of individuals who have opted o\ ut of\r\nreceiving live marketing calls.\r\n) /K [<< /MCID 9 /Stm 38 0 R /Type /MCR >> << /MCID 10 /Stm 38 0 R /Type /MCR >>] /P 1384 0 R /Pg 240 0 R /S /P /Type /StructElem /XXStyle 1916 0 R >> endobj 1916 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1917 0 obj << /A << /BBox [20 514.83374 525.09717 540.82623] /O /Layout /Placement /Block >> /ActualText (The CTPS is the Corporate TPS. It works in the same way as the TPS, but for companies and other\r\nco\ rporate bodies \(limited liability partnerships, Scottish partnerships and government bodies\).\r\n) /K [<< /MCID 11 /Stm 38 0 R /Type /MCR >> << /MCID 12 /Stm 38 0 R /Type /MCR >>] /P 1384 0 R /Pg 240 0 R /S /P /Type /StructElem /XXStyle 1918 0 R >> endobj 1918 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1919 0 obj << /A << /BBox [405.45906 487.73125 533.49063 502.53125] /O /Layout /Placement /Block >> /K [<< /Obj 243 0 R /Pg 240 0 R /Type /OBJR >>] /P 1384 0 R /Pg 240 0 R /S /Link /Type /StructElem >> endobj 1920 0 obj << /A << /BBox [20 488.47125 534.40918 498.64624] /O /Layout /Placement /Block >> /ActualText (\000F\000o\000r\000 \000m\000o\000r\000e\000 \000i\000n\000f\000o\000r\000m\000a\000t\000i\000o\000\ n\000 \000a\000n\000d\000 \000d\000e\000t\000a\000i\000l\000s\000 \000o\000f\000 \000h\000o\000w\000 \ \000t\000o\000 \000s\000u\000b\000s\000c\000r\000i\000b\000e\000 \000t\000o\000 \000t\000h\000e\000 \000\ T\000P\000S\000/\000C\000T\000P\000S\000,\000 \000s\000e\000e\000 \000w\000w\000w\000.\000t\000p\000s\ \000o\000n\000l\000i\000n\000e\000.\000o\000r\000g\000.\000u\000k\000 \030\000.\000\r\000\n) /K [<< /MCID 13 /Stm 38 0 R /Type /MCR >> << /MCID 14 /Stm 38 0 R /Type /MCR >> << /MCID 15 /Stm 38 0 R /Type /MCR >> << /MCID 16 /Stm 38 0 R /Type /MCR >>] /P 1384 0 R /Pg 240 0 R /S /P /Type /StructElem /XXStyle 1921 0 R >> endobj 1921 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1922 0 obj << /A << /BBox [20 445.30844 370.353 461.03345] /O /Layout /Placement /Block >> /ActualText (When can we make marketing calls to individuals?\r\n) /K [<< /MCID 17 /Stm 38 0 R /Type /MCR >>] /P 1384 0 R /Pg 240 0 R /S /P /Type /StructElem /XXStyle 1923 0 R >> endobj 1923 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 1924 0 obj << /A << /BBox [20 398.30688 527.61041 424.29938] /O /Layout /Placement /Block >> /ActualText (You can call any individual who has specifically consented to receive marketing calls from you - for\r\ \nexample, by ticking an opt-in box. See What counts as consent?\r\n) /K [<< /MCID 18 /Stm 38 0 R /Type /MCR >> << /MCID 19 /Stm 38 0 R /Type /MCR >> << /MCID 20 /Stm 38 0 R /Type /MCR >>] /P 1384 0 R /Pg 240 0 R /S /P /Type /StructElem /XXStyle 1925 0 R >> endobj 1925 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1926 0 obj << /A << /BBox [220.11219 397.56687 352.42188 412.36687] /O /Layout /Placement /Block >> /K [<< /Obj 244 0 R /Pg 240 0 R /Type /OBJR >>] /P 1384 0 R /Pg 240 0 R /S /Link /Type /StructElem >> endobj 1927 0 obj << /A << /BBox [20 356.12686 556.60913 382.11938] /O /Layout /Placement /Block >> /ActualText (You can also make live calls without consent to a number if it is not listed on the TPS - but only if\ that\r\nperson hasn't objected to your calls in the past and you are not marketing claims management\ services.\r\n) /K [<< /MCID 21 /Stm 38 0 R /Type /MCR >> << /MCID 22 /Stm 38 0 R /Type /MCR >>] /P 1384 0 R /Pg 240 0 R /S /P /Type /StructElem /XXStyle 1928 0 R >> endobj 1928 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1929 0 obj << /A << /BBox [20 313.9469 569.48053 339.93936] /O /Layout /Placement /Block >> /ActualText (In practice, this means you will need to screen most call lists against the TPS register. You will al\ so need to\r\nkeep your own 'do not call' list of people who object or opt out, and screen against th\ at as well.\r\n) /K [<< /MCID 23 /Stm 38 0 R /Type /MCR >> << /MCID 24 /Stm 38 0 R /Type /MCR >>] /P 1384 0 R /Pg 240 0 R /S /P /Type /StructElem /XXStyle 1930 0 R >> endobj 1930 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1931 0 obj << /A << /BBox [184.17594 286.84438 350.72219 301.64437] /O /Layout /Placement /Block >> /K [<< /Obj 245 0 R /Pg 240 0 R /Type /OBJR >>] /P 1384 0 R /Pg 240 0 R /S /Link /Type /StructElem >> endobj 1932 0 obj << /A << /BBox [20 287.58438 351.64072 297.7594] /O /Layout /Placement /Block >> /ActualText (\000F\000o\000r\000 \000f\000u\000r\000t\000h\000e\000r\000 \000i\000n\000f\000o\000r\000m\000a\000\ t\000i\000o\000n\000,\000 \000s\000e\000e\000 \000o\000u\000r\000 \000g\000u\000i\000d\000a\000n\000c\ \000e\000 \000o\000n\000 \000d\000i\000r\000e\000c\000t\000 \000m\000a\000r\000k\000e\000t\000i\000n\000\ g\000 \030\000.\000\r\000\n) /K [<< /MCID 25 /Stm 38 0 R /Type /MCR >> << /MCID 26 /Stm 38 0 R /Type /MCR >> << /MCID 27 /Stm 38 0 R /Type /MCR >> << /MCID 28 /Stm 38 0 R /Type /MCR >>] /P 1384 0 R /Pg 240 0 R /S /P /Type /StructElem /XXStyle 1933 0 R >> endobj 1933 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1934 0 obj << /A << /BBox [20 197.95187 567.40485 271.39688] /O /Layout /Placement /Block >> /ActualText (In general you cannot make live marketing calls in relation to pension schemes. However there is an\r\ \nexception to this but you must be a trustee or manager of the scheme, or authorised by the Financia\ l\r\nConduct Authority. You must also have either the individual's consent for the calls or your rela\ tionship with\r\nthe individual must meet a strict criteria. The criteria that you must meet if you w\ ant to make such a call\r\nwithout consent is as follows:\r\n) /K [<< /MCID 29 /Stm 38 0 R /Type /MCR >> << /MCID 30 /Stm 38 0 R /Type /MCR >> << /MCID 31 /Stm 38 0 R /Type /MCR >> << /MCID 32 /Stm 38 0 R /Type /MCR >> << /MCID 33 /Stm 38 0 R /Type /MCR >>] /P 1384 0 R /Pg 240 0 R /S /P /Type /StructElem /XXStyle 1935 0 R >> endobj 1935 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1936 0 obj << /A << /BBox [35.8175 132.04562 563.72705 182.29625] /O /Layout /Placement /Block >> /ActualText (you have an existing customer relationship with the person you are calling;\r\nthey might reasonably \ expect such a call from you; and\r\nyou gave them a chance to opt-out of such calls when you collecte\ d their details and in every message\r\n) /K [<< /MCID 34 /Stm 38 0 R /Type /MCR >> << /MCID 35 /Stm 38 0 R /Type /MCR >> << /MCID 36 /Stm 38 0 R /Type /MCR >>] /P 1384 0 R /Pg 240 0 R /S /P /Type /StructElem /XXStyle 1937 0 R >> endobj 1937 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 20pt; ) endobj 1938 0 obj << /A << /BBox [35.8175 117.28033 115.74213 127.45533] /O /Layout /Placement /Block >> /ActualText (you send them.\r\n) /K [<< /MCID 37 /Stm 38 0 R /Type /MCR >>] /P 1384 0 R /Pg 240 0 R /S /P /Type /StructElem /XXStyle 1939 0 R >> endobj 1939 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1940 0 obj << /A << /BBox [20 74.63781 367.25519 90.36281] /O /Layout /Placement /Block >> /ActualText (When can we make marketing calls to businesses?\r\n) /K [<< /MCID 38 /Stm 38 0 R /Type /MCR >>] /P 1384 0 R /Pg 240 0 R /S /P /Type /StructElem /XXStyle 1941 0 R >> endobj 1941 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 1942 0 obj << /A << /BBox [563.65997 30 574.65997 41] /O /Layout /Placement /Block >> /ActualText (18\r\n) /K [0] /P 1384 0 R /Pg 240 0 R /S /P /Type /StructElem /XXStyle 1943 0 R >> endobj 1943 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 1944 0 obj << /A << /BBox [20 29 115.326 40] /O /Layout /Placement /Block >> /ActualText (09 May 2018 - 2.4.69\r\n) /K [1] /P 1384 0 R /Pg 240 0 R /S /P /Type /StructElem /XXStyle 1945 0 R >> endobj 1945 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 1946 0 obj << /A << /BBox [20 771.61377 530.27625 797.60626] /O /Layout /Placement /Block >> /ActualText (The rules are the same as for calls to individuals. So, you can call any business that has specifical\ ly\r\nconsented to your calls - for example, by ticking an opt-in box.\r\n) /K [<< /MCID 0 /Stm 39 0 R /Type /MCR >> << /MCID 1 /Stm 39 0 R /Type /MCR >>] /P 1384 0 R /Pg 250 0 R /S /P /Type /StructElem /XXStyle 1947 0 R >> endobj 1947 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1948 0 obj << /A << /BBox [20 729.43378 572.18707 755.42627] /O /Layout /Placement /Block >> /ActualText (You can also make live calls to any business number that is not registered on the TPS or the CTPS, bu\ t only\r\nif they haven't objected to your calls in the past and you are not marketing claims managem\ ent services.\r\n) /K [<< /MCID 2 /Stm 39 0 R /Type /MCR >> << /MCID 3 /Stm 39 0 R /Type /MCR >>] /P 1384 0 R /Pg 250 0 R /S /P /Type /StructElem /XXStyle 1949 0 R >> endobj 1949 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1950 0 obj << /A << /BBox [20 655.61877 563.48743 713.24628] /O /Layout /Placement /Block >> /ActualText (You should remember that some businesses \(sole traders and some partnerships\) register with the TPS\ ,\r\nand others \(companies, some partnerships and government bodies\) register with the CTPS. For bu\ siness-\r\nto-business \(B2B\) calls, you will therefore need to screen against both the TPS and the \ CTPS registers, as\r\nwell as your own 'do not call' list.\r\n) /K [<< /MCID 4 /Stm 39 0 R /Type /MCR >> << /MCID 5 /Stm 39 0 R /Type /MCR >> << /MCID 6 /Stm 39 0 R /Type /MCR >> << /MCID 7 /Stm 39 0 R /Type /MCR >>] /P 1384 0 R /Pg 250 0 R /S /P /Type /StructElem /XXStyle 1951 0 R >> endobj 1951 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1952 0 obj << /A << /BBox [288.73562 628.51625 456.18375 643.31625] /O /Layout /Placement /Block >> /K [<< /Obj 252 0 R /Pg 250 0 R /Type /OBJR >>] /P 1384 0 R /Pg 250 0 R /S /Link /Type /StructElem >> endobj 1953 0 obj << /A << /BBox [20 629.25623 457.10226 639.43127] /O /Layout /Placement /Block >> /ActualText (For more information, see our separate guidance on business-to-business marketing.\r\n) /K [<< /MCID 8 /Stm 39 0 R /Type /MCR >> << /MCID 9 /Stm 39 0 R /Type /MCR >> << /MCID 10 /Stm 39 0 R /Type /MCR >>] /P 1384 0 R /Pg 250 0 R /S /P /Type /StructElem /XXStyle 1954 0 R >> endobj 1954 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1955 0 obj << /A << /BBox [20 586.09344 90.52663 601.81842] /O /Layout /Placement /Block >> /ActualText (Checklists\r\n) /K [<< /MCID 11 /Stm 39 0 R /Type /MCR >>] /P 1384 0 R /Pg 250 0 R /S /P /Type /StructElem /XXStyle 1956 0 R >> endobj 1956 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 1957 0 obj << /A << /BBox [41.09 533.8194 155.83348 543.99438] /O /Layout /Placement /Block >> /ActualText (Live marketing calls\r\n) /K [<< /MCID 12 /Stm 39 0 R /Type /MCR >>] /P 1384 0 R /Pg 250 0 R /S /P /Type /StructElem /XXStyle 1958 0 R >> endobj 1958 0 obj (font-size: 10.175pt; font-family: Verdana; font-weight: 700; ) endobj 1959 0 obj << /A << /BBox [41.09 491.63937 547.04559 517.6319] /O /Layout /Placement /Block >> /ActualText /K [<< /MCID 13 /Stm 39 0 R /Type /MCR >> << /MCID 14 /Stm 39 0 R /Type /MCR >> << /MCID 15 /Stm 39 0 R /Type /MCR >>] /P 1384 0 R /Pg 250 0 R /S /P /Type /StructElem /XXStyle 1960 0 R >> endobj 1960 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1961 0 obj << /A << /BBox [41.09 386.18936 538.13226 475.45187] /O /Layout /Placement /Block >> /ActualText /K [<< /MCID 16 /Stm 39 0 R /Type /MCR >> << /MCID 17 /Stm 39 0 R /Type /MCR >> << /MCID 18 /Stm 39 0 R /Type /MCR >> << /MCID 19 /Stm 39 0 R /Type /MCR >> << /MCID 20 /Stm 39 0 R /Type /MCR >> << /MCID 21 /Stm 39 0 R /Type /MCR >> << /MCID 22 /Stm 39 0 R /Type /MCR >> << /MCID 23 /Stm 39 0 R /Type /MCR >>] /P 1384 0 R /Pg 250 0 R /S /P /Type /StructElem /XXStyle 1962 0 R >> endobj 1962 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 26pt; ) endobj 1963 0 obj << /A << /BBox [41.09 338.73688 543.99957 380.54688] /O /Layout /Placement /Block >> /ActualText (we have the person's consent to call them \(unless contacting our existing customers if they would\r\n\ expect the calls, and we offered them an opt-out when they gave their details and each time we\r\ncon\ tact them\).\r\n) /K [<< /MCID 24 /Stm 39 0 R /Type /MCR >> << /MCID 25 /Stm 39 0 R /Type /MCR >> << /MCID 26 /Stm 39 0 R /Type /MCR >>] /P 1384 0 R /Pg 250 0 R /S /P /Type /StructElem /XXStyle 1964 0 R >> endobj 1964 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1965 0 obj << /A << /BBox [41.09 312.37439 314.83173 322.54938] /O /Layout /Placement /Block >> /ActualText (&\020\000 \000W\000e\000 \000d\000i\000s\000p\000l\000a\000y\000 \000o\000u\000r\000 \000n\000u\000\ m\000b\000e\000r\000 \000t\000o\000 \000t\000h\000e\000 \000p\000e\000r\000s\000o\000n\000 \000w\000e\ \000'\000r\000e\000 \000c\000a\000l\000l\000i\000n\000g\000.\000\r\000\n) /K [<< /MCID 27 /Stm 39 0 R /Type /MCR >> << /MCID 28 /Stm 39 0 R /Type /MCR >>] /P 1384 0 R /Pg 250 0 R /S /P /Type /StructElem /XXStyle 1966 0 R >> endobj 1966 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1967 0 obj << /A << /BBox [41.09 270.1944 517.79242 296.18689] /O /Layout /Placement /Block >> /ActualText (&\020\000 \000W\000e\000 \000s\000a\000y\000 \000w\000h\000o\000 \000w\000e\000 \000a\000r\000e\000\ \000a\000n\000d\000 \000i\000f\000 \000a\000s\000k\000e\000d\000 \000w\000e\000 \000g\000i\000v\000e\ \000 \000a\000n\000 \000a\000d\000d\000r\000e\000s\000s\000 \000o\000r\000 \000F\000r\000e\000e\000p\000\ h\000o\000n\000e\000 \000n\000u\000m\000b\000e\000r\000 \000t\000h\000a\000t\000 \000p\000e\000o\000p\ \000l\000e\000 \000c\000a\000n\000\r\000\n\000c\000o\000n\000t\000a\000c\000t\000 \000u\000s\000 \000\ o\000n\000.\000\r\000\n) /K [<< /MCID 29 /Stm 39 0 R /Type /MCR >> << /MCID 30 /Stm 39 0 R /Type /MCR >> << /MCID 31 /Stm 39 0 R /Type /MCR >>] /P 1384 0 R /Pg 250 0 R /S /P /Type /StructElem /XXStyle 1968 0 R >> endobj 1968 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1969 0 obj << /A << /BBox [41.09 164.7444 538.12207 254.0069] /O /Layout /Placement /Block >> /ActualText /K [<< /MCID 32 /Stm 39 0 R /Type /MCR >> << /MCID 33 /Stm 39 0 R /Type /MCR >> << /MCID 34 /Stm 39 0 R /Type /MCR >> << /MCID 35 /Stm 39 0 R /Type /MCR >> << /MCID 36 /Stm 39 0 R /Type /MCR >> << /MCID 37 /Stm 39 0 R /Type /MCR >> << /MCID 38 /Stm 39 0 R /Type /MCR >>] /P 1384 0 R /Pg 250 0 R /S /P /Type /StructElem /XXStyle 1970 0 R >> endobj 1970 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 26pt; ) endobj 1971 0 obj << /A << /BBox [41.09 122.56437 400.72906 159.10187] /O /Layout /Placement /Block >> /ActualText (\000c\000o\000n\000t\000a\000c\000t\000 \000u\000s\000 \000o\000n\000.\000\r\000\n&\020\000 \000W\000\ e\000 \000s\000t\000o\000p\000 \000m\000a\000k\000i\000n\000g\000 \000a\000u\000t\000o\000m\000a\000t\ \000e\000d\000 \000m\000a\000r\000k\000e\000t\000i\000n\000g\000 \000c\000a\000l\000l\000s\000 \000i\000\ f\000 \000c\000o\000n\000s\000e\000n\000t\000 \000i\000s\000 \000w\000i\000t\000h\000d\000r\000a\000w\ \000n\000.\000\r\000\n) /K [<< /MCID 39 /Stm 39 0 R /Type /MCR >> << /MCID 40 /Stm 39 0 R /Type /MCR >> << /MCID 41 /Stm 39 0 R /Type /MCR >>] /P 1384 0 R /Pg 250 0 R /S /P /Type /StructElem /XXStyle 1972 0 R >> endobj 1972 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 26pt; ) endobj 1973 0 obj << /A << /BBox [563.65997 30 574.65997 41] /O /Layout /Placement /Block >> /ActualText (19\r\n) /K [0] /P 1384 0 R /Pg 250 0 R /S /P /Type /StructElem /XXStyle 1974 0 R >> endobj 1974 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 1975 0 obj << /A << /BBox [20 29 115.326 40] /O /Layout /Placement /Block >> /ActualText (09 May 2018 - 2.4.69\r\n) /K [1] /P 1384 0 R /Pg 250 0 R /S /P /Type /StructElem /XXStyle 1976 0 R >> endobj 1976 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 1977 0 obj << /A << /BBox [20 774.78186 168.02313 797.90686] /O /Layout /Placement /Block >> /ActualText (Fax marketing\r\n) /K [<< /MCID 0 /Stm 48 0 R /Type /MCR >>] /P 1384 0 R /Pg 254 0 R /S /P /Type /StructElem /XXStyle 1978 0 R >> endobj 1978 0 obj (font-size: 23.125pt; font-family: Georgia; ) endobj 1979 0 obj << /A << /BBox [20 561.30347 131.12857 747.39032] /O /Layout /Placement /Block >> /ActualText (In brief\203\r\nIn more detail\203\r\n) /K [<< /MCID 1 /Stm 48 0 R /Type /MCR >> << /MCID 2 /Stm 48 0 R /Type /MCR >>] /P 1384 0 R /Pg 254 0 R /S /P /Type /StructElem /XXStyle 1980 0 R >> endobj 1980 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 170pt; ) endobj 1981 0 obj << /A << /BBox [290.5625 683.6925 304.4375 697.5675] /O /Layout /Placement /Block >> /ActualText (\036\000\r\000\n) /K [<< /MCID 3 /Stm 48 0 R /Type /MCR >>] /P 1384 0 R /Pg 254 0 R /S /P /Type /StructElem /XXStyle 1982 0 R >> endobj 1982 0 obj (font-size: 13.875pt; font-family: icomoon; color: rgb\(255,255,255\); ) endobj 1983 0 obj << /A << /BBox [30.545 625.55627 563.61322 667.36621] /O /Layout /Placement /Block >> /ActualText (You must not send marketing faxes to individuals or to any number listed on the Fax Preference Servic\ e\r\n\(FPS\), unless they have specifically consented to your faxes. You can send marketing faxes to\r\ \ncompanies that are not listed on the FPS. So you need to screen business fax lists against the FPS.\ \r\n) /K [<< /MCID 4 /Stm 48 0 R /Type /MCR >> << /MCID 5 /Stm 48 0 R /Type /MCR >> << /MCID 6 /Stm 48 0 R /Type /MCR >>] /P 1384 0 R /Pg 254 0 R /S /P /Type /StructElem /XXStyle 1984 0 R >> endobj 1984 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1985 0 obj << /A << /BBox [33.9675 529.91125 229.42 544.71125] /O /Layout /Placement /Block >> /K [<< /Obj 256 0 R /Pg 254 0 R /Type /OBJR >>] /P 1384 0 R /Pg 254 0 R /S /Link /Type /StructElem >> endobj 1986 0 obj << /A << /BBox [35.8175 450.5 296.08383 540.82623] /O /Layout /Placement /Block >> /ActualText (What are the rules on sending faxes?\r\nWhat is the FPS?\r\nWhen can we send marketing faxes to indiv\ iduals?\r\nWhen can we send marketing faxes to businesses?\r\nChecklist\r\n) /K [<< /MCID 7 /Stm 48 0 R /Type /MCR >> << /MCID 8 /Stm 48 0 R /Type /MCR >> << /MCID 9 /Stm 48 0 R /Type /MCR >> << /MCID 10 /Stm 48 0 R /Type /MCR >> << /MCID 11 /Stm 48 0 R /Type /MCR >>] /P 1384 0 R /Pg 254 0 R /S /P /Type /StructElem /XXStyle 1987 0 R >> endobj 1987 0 obj (font-size: 10.175pt; font-family: Verdana; color: rgb\(0,80,152\); line-height: 20pt; ) endobj 1988 0 obj << /A << /BBox [33.9675 509.87344 125.03375 524.67344] /O /Layout /Placement /Block >> /K [<< /Obj 257 0 R /Pg 254 0 R /Type /OBJR >>] /P 1384 0 R /Pg 254 0 R /S /Link /Type /StructElem >> endobj 1989 0 obj << /A << /BBox [33.9675 489.83562 297.69656 504.63562] /O /Layout /Placement /Block >> /K [<< /Obj 258 0 R /Pg 254 0 R /Type /OBJR >>] /P 1384 0 R /Pg 254 0 R /S /Link /Type /StructElem >> endobj 1990 0 obj << /A << /BBox [33.9675 469.79781 298.86438 484.59781] /O /Layout /Placement /Block >> /K [<< /Obj 259 0 R /Pg 254 0 R /Type /OBJR >>] /P 1384 0 R /Pg 254 0 R /S /Link /Type /StructElem >> endobj 1991 0 obj << /A << /BBox [33.9675 449.76 84.39156 464.56] /O /Layout /Placement /Block >> /K [<< /Obj 260 0 R /Pg 254 0 R /Type /OBJR >>] /P 1384 0 R /Pg 254 0 R /S /Link /Type /StructElem >> endobj 1992 0 obj << /A << /BBox [20 407.85748 274.39905 423.58249] /O /Layout /Placement /Block >> /ActualText (What are the rules on sending faxes?\r\n) /K [<< /MCID 12 /Stm 48 0 R /Type /MCR >>] /P 1384 0 R /Pg 254 0 R /S /P /Type /StructElem /XXStyle 1993 0 R >> endobj 1993 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 1994 0 obj << /A << /BBox [20 376.67346 529.07562 386.84845] /O /Layout /Placement /Block >> /ActualText (The rules on marketing faxes are in regulation 20. In short, you must not send marketing faxes to:\r\n\ ) /K [<< /MCID 13 /Stm 48 0 R /Type /MCR >>] /P 1384 0 R /Pg 254 0 R /S /P /Type /StructElem /XXStyle 1995 0 R >> endobj 1995 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 1996 0 obj << /A << /BBox [35.8175 336.07751 549.41083 361.01782] /O /Layout /Placement /Block >> /ActualText (individuals, including sole traders and some partnerships, unless they have specifically consented to\ \r\nyour faxes; or\r\n) /K [<< /MCID 14 /Stm 48 0 R /Type /MCR >> << /MCID 15 /Stm 48 0 R /Type /MCR >>] /P 1384 0 R /Pg 254 0 R /S /P /Type /StructElem /XXStyle 1997 0 R >> endobj 1997 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 15pt; ) endobj 1998 0 obj << /A << /BBox [35.8175 296.00186 528.39941 326.21472] /O /Layout /Placement /Block >> /ActualText (a company or other corporate body that has told you they don't want your faxes; or\r\nany number regi\ stered with the FPS, unless the person has specifically consented to your faxes.\r\n) /K [<< /MCID 16 /Stm 48 0 R /Type /MCR >> << /MCID 17 /Stm 48 0 R /Type /MCR >>] /P 1384 0 R /Pg 254 0 R /S /P /Type /StructElem /XXStyle 1999 0 R >> endobj 1999 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 20pt; ) endobj 2000 0 obj << /A << /BBox [20 270.15967 476.95926 280.33469] /O /Layout /Placement /Block >> /ActualText (All marketing faxes must include your name and a contact address or freephone number.\r\n) /K [<< /MCID 18 /Stm 48 0 R /Type /MCR >>] /P 1384 0 R /Pg 254 0 R /S /P /Type /StructElem /XXStyle 2001 0 R >> endobj 2001 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2002 0 obj << /A << /BBox [20 226.9969 138.15765 242.72189] /O /Layout /Placement /Block >> /ActualText (What is the FPS?\r\n) /K [<< /MCID 19 /Stm 48 0 R /Type /MCR >>] /P 1384 0 R /Pg 254 0 R /S /P /Type /StructElem /XXStyle 2003 0 R >> endobj 2003 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 2004 0 obj << /A << /BBox [20 179.99532 550.23962 205.98781] /O /Layout /Placement /Block >> /ActualText /K [<< /MCID 20 /Stm 48 0 R /Type /MCR >> << /MCID 21 /Stm 48 0 R /Type /MCR >> << /MCID 22 /Stm 48 0 R /Type /MCR >> << /MCID 23 /Stm 48 0 R /Type /MCR >> << /MCID 24 /Stm 48 0 R /Type /MCR >>] /P 1384 0 R /Pg 254 0 R /S /P /Type /StructElem /XXStyle 2005 0 R >> endobj 2005 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2006 0 obj << /A << /BBox [244.60156 179.25531 392.02344 194.05531] /O /Layout /Placement /Block >> /K [<< /Obj 261 0 R /Pg 254 0 R /Type /OBJR >>] /P 1384 0 R /Pg 254 0 R /S /Link /Type /StructElem >> endobj 2007 0 obj << /A << /BBox [20 153.63281 523.60144 163.80782] /O /Layout /Placement /Block >> /ActualText (It is primarily aimed at businesses but individuals can also register their fax numbers if they wish.\ \r\n) /K [<< /MCID 25 /Stm 48 0 R /Type /MCR >>] /P 1384 0 R /Pg 254 0 R /S /P /Type /StructElem /XXStyle 2008 0 R >> endobj 2008 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2009 0 obj << /A << /BBox [20 110.46999 369.7869 126.19499] /O /Layout /Placement /Block >> /ActualText (When can we send marketing faxes to individuals?\r\n) /K [<< /MCID 26 /Stm 48 0 R /Type /MCR >>] /P 1384 0 R /Pg 254 0 R /S /P /Type /StructElem /XXStyle 2010 0 R >> endobj 2010 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 2011 0 obj << /A << /BBox [20 63.46842 566.96729 89.46095] /O /Layout /Placement /Block >> /ActualText (You can only send a marketing fax to an individual if they have specifically consented to receive mar\ keting\r\nfaxes from you - for example, by ticking an opt-in box. See What counts as consent?\r\n) /K [<< /MCID 27 /Stm 48 0 R /Type /MCR >> << /MCID 28 /Stm 48 0 R /Type /MCR >> << /MCID 29 /Stm 48 0 R /Type /MCR >>] /P 1384 0 R /Pg 254 0 R /S /P /Type /StructElem /XXStyle 2012 0 R >> endobj 2012 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2013 0 obj << /A << /BBox [328.01344 62.72844 460.32313 77.52844] /O /Layout /Placement /Block >> /K [<< /Obj 262 0 R /Pg 254 0 R /Type /OBJR >>] /P 1384 0 R /Pg 254 0 R /S /Link /Type /StructElem >> endobj 2014 0 obj << /A << /BBox [563.65997 30 574.65997 41] /O /Layout /Placement /Block >> /ActualText (20\r\n) /K [0] /P 1384 0 R /Pg 254 0 R /S /P /Type /StructElem /XXStyle 2015 0 R >> endobj 2015 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 2016 0 obj << /A << /BBox [20 29 115.326 40] /O /Layout /Placement /Block >> /ActualText (09 May 2018 - 2.4.69\r\n) /K [1] /P 1384 0 R /Pg 254 0 R /S /P /Type /StructElem /XXStyle 2017 0 R >> endobj 2017 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 2018 0 obj << /A << /BBox [20 783.81219 366.7048 799.53717] /O /Layout /Placement /Block >> /ActualText (When can we send marketing faxes to businesses?\r\n) /K [<< /MCID 0 /Stm 49 0 R /Type /MCR >>] /P 1384 0 R /Pg 267 0 R /S /P /Type /StructElem /XXStyle 2019 0 R >> endobj 2019 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 2020 0 obj << /A << /BBox [20 736.81061 560.52655 762.8031] /O /Layout /Placement /Block >> /ActualText (You can fax any business that has specifically consented to your faxes - for example, by ticking an o\ pt-in\r\nbox.\r\n) /K [<< /MCID 1 /Stm 49 0 R /Type /MCR >> << /MCID 2 /Stm 49 0 R /Type /MCR >>] /P 1384 0 R /Pg 267 0 R /S /P /Type /StructElem /XXStyle 2021 0 R >> endobj 2021 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2022 0 obj << /A << /BBox [20 694.63062 545.74963 720.62311] /O /Layout /Placement /Block >> /ActualText (Sole traders and some partnerships are treated as individuals - so you can only send them marketing\r\ \nfaxes if they have specifically consented to your faxes.\r\n) /K [<< /MCID 3 /Stm 49 0 R /Type /MCR >> << /MCID 4 /Stm 49 0 R /Type /MCR >> << /MCID 5 /Stm 49 0 R /Type /MCR >> << /MCID 6 /Stm 49 0 R /Type /MCR >>] /P 1384 0 R /Pg 267 0 R /S /P /Type /StructElem /XXStyle 2023 0 R >> endobj 2023 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2024 0 obj << /A << /BBox [20 604.99817 567.85254 678.44312] /O /Layout /Placement /Block >> /ActualText (You can fax a corporate body \(eg a company, Scottish partnership, limited liability partnership or\r\ \ngovernment body\) without consent, but only if the number is not registered on the FPS and they hav\ en't\r\nobjected to your faxes in the past. So you will need to screen B2B fax lists against the FPS.\ You will also\r\nneed to keep your own 'do not fax' list of any businesses that object or opt out, a\ nd screen against that as\r\nwell.\r\n) /K [<< /MCID 7 /Stm 49 0 R /Type /MCR >> << /MCID 8 /Stm 49 0 R /Type /MCR >> << /MCID 9 /Stm 49 0 R /Type /MCR >> << /MCID 10 /Stm 49 0 R /Type /MCR >> << /MCID 11 /Stm 49 0 R /Type /MCR >>] /P 1384 0 R /Pg 267 0 R /S /P /Type /StructElem /XXStyle 2025 0 R >> endobj 2025 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2026 0 obj << /A << /BBox [288.73562 577.89562 456.18375 592.69562] /O /Layout /Placement /Block >> /K [<< /Obj 269 0 R /Pg 267 0 R /Type /OBJR >>] /P 1384 0 R /Pg 267 0 R /S /Link /Type /StructElem >> endobj 2027 0 obj << /A << /BBox [20 578.63562 457.10226 588.81067] /O /Layout /Placement /Block >> /ActualText (For more information, see our separate guidance on business-to-business marketing.\r\n) /K [<< /MCID 12 /Stm 49 0 R /Type /MCR >> << /MCID 13 /Stm 49 0 R /Type /MCR >> << /MCID 14 /Stm 49 0 R /Type /MCR >>] /P 1384 0 R /Pg 267 0 R /S /P /Type /StructElem /XXStyle 2028 0 R >> endobj 2028 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2029 0 obj << /A << /BBox [20 535.47284 83.73342 551.19781] /O /Layout /Placement /Block >> /ActualText (Checklist\r\n) /K [<< /MCID 15 /Stm 49 0 R /Type /MCR >>] /P 1384 0 R /Pg 267 0 R /S /P /Type /StructElem /XXStyle 2030 0 R >> endobj 2030 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 2031 0 obj << /A << /BBox [41.09 467.38126 494.88852 493.37375] /O /Layout /Placement /Block >> /ActualText (&\020\000 \000W\000e\000 \000o\000n\000l\000y\000 \000s\000e\000n\000d\000 \000m\000a\000r\000k\000\ e\000t\000i\000n\000g\000 \000f\000a\000x\000e\000s\000 \000t\000o\000 \000i\000n\000d\000i\000v\000i\ \000d\000u\000a\000l\000s\000 \000\(\000i\000n\000c\000l\000u\000d\000i\000n\000g\000 \000s\000o\000l\ \000e\000 \000t\000r\000a\000d\000e\000r\000s\000 \000a\000n\000d\000 \000s\000o\000m\000e\000 \000t\000\ y\000p\000e\000s\000 \000o\000f\000\r\000\n\000p\000a\000r\000t\000n\000e\000r\000s\000h\000i\000p\000\ \)\000 \000i\000f\000 \000w\000e\000 \000h\000a\000v\000e\000 \000c\000o\000n\000s\000e\000n\000t\000\ .\000\r\000\n) /K [<< /MCID 16 /Stm 49 0 R /Type /MCR >> << /MCID 17 /Stm 49 0 R /Type /MCR >> << /MCID 18 /Stm 49 0 R /Type /MCR >>] /P 1384 0 R /Pg 267 0 R /S /P /Type /StructElem /XXStyle 2032 0 R >> endobj 2032 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2033 0 obj << /A << /BBox [41.09 425.20126 511.29062 451.19376] /O /Layout /Placement /Block >> /ActualText (&\020\000 \000W\000e\000 \000s\000c\000r\000e\000e\000n\000 \000n\000u\000m\000b\000e\000r\000s\000\ \000a\000g\000a\000i\000n\000s\000t\000 \000t\000h\000e\000 \000f\000a\000x\000 \000p\000r\000e\000f\ \000e\000r\000e\000n\000c\000e\000 \000s\000e\000r\000v\000i\000c\000e\000 \000b\000e\000f\000o\000r\000\ e\000 \000s\000e\000n\000d\000i\000n\000g\000 \000m\000a\000r\000k\000e\000t\000i\000n\000g\000 \000f\ \000a\000x\000e\000s\000 \000t\000o\000\r\000\n\000b\000u\000s\000i\000n\000e\000s\000s\000e\000s\000\ .\000\r\000\n) /K [<< /MCID 19 /Stm 49 0 R /Type /MCR >> << /MCID 20 /Stm 49 0 R /Type /MCR >> << /MCID 21 /Stm 49 0 R /Type /MCR >>] /P 1384 0 R /Pg 267 0 R /S /P /Type /StructElem /XXStyle 2034 0 R >> endobj 2034 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2035 0 obj << /A << /BBox [41.09 398.83875 493.85068 409.01376] /O /Layout /Placement /Block >> /ActualText (&\020\000 \000W\000e\000 \000k\000e\000e\000p\000 \000o\000u\000r\000 \000o\000w\000n\000 \000'\000\ d\000o\000 \000n\000o\000t\000 \000f\000a\000x\000'\000 \000l\000i\000s\000t\000 \000o\000f\000 \000a\ \000n\000y\000 \000b\000u\000s\000i\000n\000e\000s\000s\000 \000w\000h\000o\000 \000s\000a\000y\000s\000\ \000t\000h\000e\000y\000 \000d\000o\000n\000'\000t\000 \000w\000a\000n\000t\000 \000o\000u\000r\000 \ \000f\000a\000x\000e\000s\000.\000\r\000\n) /K [<< /MCID 22 /Stm 49 0 R /Type /MCR >> << /MCID 23 /Stm 49 0 R /Type /MCR >>] /P 1384 0 R /Pg 267 0 R /S /P /Type /StructElem /XXStyle 2036 0 R >> endobj 2036 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2037 0 obj << /A << /BBox [41.09 356.65875 525.26093 382.65125] /O /Layout /Placement /Block >> /ActualText /K [<< /MCID 24 /Stm 49 0 R /Type /MCR >> << /MCID 25 /Stm 49 0 R /Type /MCR >> << /MCID 26 /Stm 49 0 R /Type /MCR >>] /P 1384 0 R /Pg 267 0 R /S /P /Type /StructElem /XXStyle 2038 0 R >> endobj 2038 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2039 0 obj << /A << /BBox [41.09 314.47876 538.12207 340.47125] /O /Layout /Placement /Block >> /ActualText (&\020\000 \000W\000e\000 \000s\000a\000y\000 \000w\000h\000o\000 \000w\000e\000 \000a\000r\000e\000\ \000i\000n\000 \000t\000h\000e\000 \000m\000e\000s\000s\000a\000g\000e\000 \000a\000n\000d\000 \000g\ \000i\000v\000e\000 \000a\000n\000 \000a\000d\000d\000r\000e\000s\000s\000 \000o\000r\000 \000F\000r\000\ e\000e\000p\000h\000o\000n\000e\000 \000n\000u\000m\000b\000e\000r\000 \000t\000h\000a\000t\000 \000p\ \000e\000o\000p\000l\000e\000 \000c\000a\000n\000\r\000\n\000c\000o\000n\000t\000a\000c\000t\000 \000\ u\000s\000 \000o\000n\000.\000\r\000\n) /K [<< /MCID 27 /Stm 49 0 R /Type /MCR >> << /MCID 28 /Stm 49 0 R /Type /MCR >> << /MCID 29 /Stm 49 0 R /Type /MCR >>] /P 1384 0 R /Pg 267 0 R /S /P /Type /StructElem /XXStyle 2040 0 R >> endobj 2040 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2041 0 obj << /A << /BBox [563.65997 30 574.65997 41] /O /Layout /Placement /Block >> /ActualText (21\r\n) /K [0] /P 1384 0 R /Pg 267 0 R /S /P /Type /StructElem /XXStyle 2042 0 R >> endobj 2042 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 2043 0 obj << /A << /BBox [20 29 115.326 40] /O /Layout /Placement /Block >> /ActualText (09 May 2018 - 2.4.69\r\n) /K [1] /P 1384 0 R /Pg 267 0 R /S /P /Type /StructElem /XXStyle 2044 0 R >> endobj 2044 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 2045 0 obj << /A << /BBox [20 774.78186 286.07626 797.90686] /O /Layout /Placement /Block >> /ActualText (Electronic mail marketing\r\n) /K [<< /MCID 0 /Stm 50 0 R /Type /MCR >>] /P 1384 0 R /Pg 272 0 R /S /P /Type /StructElem /XXStyle 2046 0 R >> endobj 2046 0 obj (font-size: 23.125pt; font-family: Georgia; ) endobj 2047 0 obj << /A << /BBox [20 534.94092 131.12857 747.39032] /O /Layout /Placement /Block >> /ActualText (In brief\203\r\nIn more detail\203\r\n) /K [<< /MCID 1 /Stm 50 0 R /Type /MCR >> << /MCID 2 /Stm 50 0 R /Type /MCR >>] /P 1384 0 R /Pg 272 0 R /S /P /Type /StructElem /XXStyle 2048 0 R >> endobj 2048 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 197pt; ) endobj 2049 0 obj << /A << /BBox [290.5625 683.6925 304.4375 697.5675] /O /Layout /Placement /Block >> /ActualText (\036\000\r\000\n) /K [<< /MCID 3 /Stm 50 0 R /Type /MCR >>] /P 1384 0 R /Pg 272 0 R /S /P /Type /StructElem /XXStyle 2050 0 R >> endobj 2050 0 obj (font-size: 13.875pt; font-family: icomoon; color: rgb\(255,255,255\); ) endobj 2051 0 obj << /A << /BBox [30.545 641.37378 554.52698 667.36621] /O /Layout /Placement /Block >> /ActualText (You must not send marketing emails or texts to individuals without specific consent. There is a limit\ ed\r\nexception for your own previous customers, often called the 'soft opt-in'.\r\n) /K [<< /MCID 4 /Stm 50 0 R /Type /MCR >> << /MCID 5 /Stm 50 0 R /Type /MCR >>] /P 1384 0 R /Pg 272 0 R /S /P /Type /StructElem /XXStyle 2052 0 R >> endobj 2052 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2053 0 obj << /A << /BBox [30.545 599.19373 543.44641 625.18628] /O /Layout /Placement /Block >> /ActualText (You can send marketing emails or texts to companies. However, it is good practice to keep a 'do not\r\ \nemail or text' list of any companies that object.\r\n) /K [<< /MCID 6 /Stm 50 0 R /Type /MCR >> << /MCID 7 /Stm 50 0 R /Type /MCR >>] /P 1384 0 R /Pg 272 0 R /S /P /Type /StructElem /XXStyle 2054 0 R >> endobj 2054 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2055 0 obj << /A << /BBox [33.9675 503.54875 289.11719 518.34875] /O /Layout /Placement /Block >> /K [<< /Obj 276 0 R /Pg 272 0 R /Type /OBJR >>] /P 1384 0 R /Pg 272 0 R /S /Link /Type /StructElem >> endobj 2056 0 obj << /A << /BBox [35.8175 343.98624 335.8172 514.46375] /O /Layout /Placement /Block >> /ActualText (What are the rules on electronic mail marketing?\r\nWhat about texts and other types of electronic me\ ssage?\r\nWhat is a 'soft opt-in'?\r\nIs there a text or email version of the TPS?\r\nWhen can we ema\ il or text individuals?\r\nWhen can we email or text businesses?\r\nDo these rules apply to viral mar\ keting?\r\nWhat about online marketing and behavioural advertising?\r\nChecklist\r\n) /K [<< /MCID 8 /Stm 50 0 R /Type /MCR >> << /MCID 9 /Stm 50 0 R /Type /MCR >> << /MCID 10 /Stm 50 0 R /Type /MCR >> << /MCID 11 /Stm 50 0 R /Type /MCR >> << /MCID 12 /Stm 50 0 R /Type /MCR >> << /MCID 13 /Stm 50 0 R /Type /MCR >> << /MCID 14 /Stm 50 0 R /Type /MCR >> << /MCID 15 /Stm 50 0 R /Type /MCR >> << /MCID 16 /Stm 50 0 R /Type /MCR >>] /P 1384 0 R /Pg 272 0 R /S /P /Type /StructElem /XXStyle 2057 0 R >> endobj 2057 0 obj (font-size: 10.175pt; font-family: Verdana; color: rgb\(0,80,152\); line-height: 20pt; ) endobj 2058 0 obj << /A << /BBox [33.9675 483.51094 331.49375 498.31094] /O /Layout /Placement /Block >> /K [<< /Obj 277 0 R /Pg 272 0 R /Type /OBJR >>] /P 1384 0 R /Pg 272 0 R /S /Link /Type /StructElem >> endobj 2059 0 obj << /A << /BBox [33.9675 463.47312 153.95156 478.27312] /O /Layout /Placement /Block >> /K [<< /Obj 278 0 R /Pg 272 0 R /Type /OBJR >>] /P 1384 0 R /Pg 272 0 R /S /Link /Type /StructElem >> endobj 2060 0 obj << /A << /BBox [33.9675 443.43531 259.84094 458.23531] /O /Layout /Placement /Block >> /K [<< /Obj 279 0 R /Pg 272 0 R /Type /OBJR >>] /P 1384 0 R /Pg 272 0 R /S /Link /Type /StructElem >> endobj 2061 0 obj << /A << /BBox [33.9675 423.3975 239.225 438.1975] /O /Layout /Placement /Block >> /K [<< /Obj 280 0 R /Pg 272 0 R /Type /OBJR >>] /P 1384 0 R /Pg 272 0 R /S /Link /Type /StructElem >> endobj 2062 0 obj << /A << /BBox [33.9675 403.35969 240.39281 418.15969] /O /Layout /Placement /Block >> /K [<< /Obj 281 0 R /Pg 272 0 R /Type /OBJR >>] /P 1384 0 R /Pg 272 0 R /S /Link /Type /StructElem >> endobj 2063 0 obj << /A << /BBox [33.9675 383.32187 243.96563 398.12187] /O /Layout /Placement /Block >> /K [<< /Obj 282 0 R /Pg 272 0 R /Type /OBJR >>] /P 1384 0 R /Pg 272 0 R /S /Link /Type /StructElem >> endobj 2064 0 obj << /A << /BBox [33.9675 363.28406 338.59313 378.08406] /O /Layout /Placement /Block >> /K [<< /Obj 283 0 R /Pg 272 0 R /Type /OBJR >>] /P 1384 0 R /Pg 272 0 R /S /Link /Type /StructElem >> endobj 2065 0 obj << /A << /BBox [33.9675 343.24625 84.39156 358.04625] /O /Layout /Placement /Block >> /K [<< /Obj 284 0 R /Pg 272 0 R /Type /OBJR >>] /P 1384 0 R /Pg 272 0 R /S /Link /Type /StructElem >> endobj 2066 0 obj << /A << /BBox [20 301.34378 358.84232 317.06876] /O /Layout /Placement /Block >> /ActualText (What are the rules on electronic mail marketing?\r\n) /K [<< /MCID 17 /Stm 50 0 R /Type /MCR >>] /P 1384 0 R /Pg 272 0 R /S /P /Type /StructElem /XXStyle 2067 0 R >> endobj 2067 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 2068 0 obj << /A << /BBox [20 254.34219 550.1684 280.33469] /O /Layout /Placement /Block >> /ActualText (The rules on electronic mail marketing are in regulation 22. In short, you must not send electronic m\ ail\r\nmarketing to individuals, unless:\r\n) /K [<< /MCID 18 /Stm 50 0 R /Type /MCR >> << /MCID 19 /Stm 50 0 R /Type /MCR >>] /P 1384 0 R /Pg 272 0 R /S /P /Type /StructElem /XXStyle 2069 0 R >> endobj 2069 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2070 0 obj << /A << /BBox [35.8175 228.51158 360.93927 238.68658] /O /Layout /Placement /Block >> /ActualText (they have specifically consented to electronic mail from you; or\r\n) /K [<< /MCID 20 /Stm 50 0 R /Type /MCR >>] /P 1384 0 R /Pg 272 0 R /S /P /Type /StructElem /XXStyle 2071 0 R >> endobj 2071 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2072 0 obj << /A << /BBox [35.8175 178.94313 571.90771 218.64874] /O /Layout /Placement /Block >> /ActualText (they are an existing customer who bought \(or negotiated to buy\) a similar product or service from y\ ou\r\nin the past, and you gave them a simple way to opt out both when you first collected their deta\ ils and in\r\nevery message you have sent.\r\n) /K [<< /MCID 21 /Stm 50 0 R /Type /MCR >> << /MCID 22 /Stm 50 0 R /Type /MCR >> << /MCID 23 /Stm 50 0 R /Type /MCR >>] /P 1384 0 R /Pg 272 0 R /S /P /Type /StructElem /XXStyle 2073 0 R >> endobj 2073 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 15pt; ) endobj 2074 0 obj << /A << /BBox [20 137.28346 558.91888 163.27594] /O /Layout /Placement /Block >> /ActualText (You must not disguise or conceal your identity, and you must provide a valid contact address so they \ can\r\nopt out or unsubscribe.\r\n) /K [<< /MCID 24 /Stm 50 0 R /Type /MCR >> << /MCID 25 /Stm 50 0 R /Type /MCR >>] /P 1384 0 R /Pg 272 0 R /S /P /Type /StructElem /XXStyle 2075 0 R >> endobj 2075 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2076 0 obj << /A << /BBox [142.655 110.18094 350.72219 124.98094] /O /Layout /Placement /Block >> /K [<< /Obj 285 0 R /Pg 272 0 R /Type /OBJR >>] /P 1384 0 R /Pg 272 0 R /S /Link /Type /StructElem >> endobj 2077 0 obj << /A << /BBox [20 110.92096 351.64072 121.09596] /O /Layout /Placement /Block >> /ActualText (\000F\000o\000r\000 \000f\000u\000r\000t\000h\000e\000r\000 \000i\000n\000f\000o\000r\000m\000a\000\ t\000i\000o\000n\000,\000 \000s\000e\000e\000 \000o\000u\000r\000 \000g\000u\000i\000d\000a\000n\000c\ \000e\000 \000o\000n\000 \000d\000i\000r\000e\000c\000t\000 \000m\000a\000r\000k\000e\000t\000i\000n\000\ g\000 \030\000.\000\r\000\n) /K [<< /MCID 26 /Stm 50 0 R /Type /MCR >> << /MCID 27 /Stm 50 0 R /Type /MCR >> << /MCID 28 /Stm 50 0 R /Type /MCR >> << /MCID 29 /Stm 50 0 R /Type /MCR >>] /P 1384 0 R /Pg 272 0 R /S /P /Type /StructElem /XXStyle 2078 0 R >> endobj 2078 0 obj (font-size: 10.175pt; font-family: Verdana; color: rgb\(0,80,152\); line-height: 20pt; ) endobj 2079 0 obj << /A << /BBox [20 67.75813 408.81635 83.48313] /O /Layout /Placement /Block >> /ActualText (What about texts and other types of electronic message?\r\n) /K [<< /MCID 30 /Stm 50 0 R /Type /MCR >>] /P 1384 0 R /Pg 272 0 R /S /P /Type /StructElem /XXStyle 2080 0 R >> endobj 2080 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 2081 0 obj << /A << /BBox [563.65997 30 574.65997 41] /O /Layout /Placement /Block >> /ActualText (22\r\n) /K [0] /P 1384 0 R /Pg 272 0 R /S /P /Type /StructElem /XXStyle 2082 0 R >> endobj 2082 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 2083 0 obj << /A << /BBox [20 29 115.326 40] /O /Layout /Placement /Block >> /ActualText (09 May 2018 - 2.4.69\r\n) /K [1] /P 1384 0 R /Pg 272 0 R /S /P /Type /StructElem /XXStyle 2084 0 R >> endobj 2084 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 2085 0 obj << /A << /BBox [20 771.61377 571.15942 797.60626] /O /Layout /Placement /Block >> /ActualText (This same rule applies to emails, texts, picture messages, video messages, voicemails, direct message\ s via\r\nsocial media or any similar message that is stored electronically.\r\n) /K [<< /MCID 0 /Stm 51 0 R /Type /MCR >> << /MCID 1 /Stm 51 0 R /Type /MCR >>] /P 1384 0 R /Pg 289 0 R /S /P /Type /StructElem /XXStyle 2086 0 R >> endobj 2086 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2087 0 obj << /A << /BBox [20 729.43378 559.72272 755.42627] /O /Layout /Placement /Block >> /ActualText (The term 'electronic mail' has an intentionally broad meaning that includes new forms of messaging. I\ t is\r\ndefined as:\r\n) /K [<< /MCID 2 /Stm 51 0 R /Type /MCR >> << /MCID 3 /Stm 51 0 R /Type /MCR >>] /P 1384 0 R /Pg 289 0 R /S /P /Type /StructElem /XXStyle 2088 0 R >> endobj 2088 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2089 0 obj << /A << /BBox [20 61.41032 304.4375 700.15747] /O /Layout /Placement /Block >> /ActualText (\000W\000h\000e\000n\000 \000c\000a\000n\000 \000w\000e\000 \000e\000m\000a\000i\000l\000 \000o\000\ r\000 \000t\000e\000x\000t\000 \000b\000u\000s\000i\000n\000e\000s\000s\000e\000s\000?\r\000\r\000\n\ ) /K [<< /MCID 4 /Stm 51 0 R /Type /MCR >> << /MCID 5 /Stm 51 0 R /Type /MCR >>] /P 1384 0 R /Pg 289 0 R /S /P /Type /StructElem /XXStyle 2090 0 R >> endobj 2090 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 2091 0 obj << /A << /BBox [30.545 628.14624 558.25104 669.95624] /O /Layout /Placement /Block >> /ActualText ("any text, voice, sound or image message sent over a public electronic communications network which\r\ \ncan be stored in the network or in the recipient's terminal equipment until it is collected by the\r\ \nrecipient and includes messages sent using a short message service".\r\n) /K [<< /MCID 6 /Stm 51 0 R /Type /MCR >> << /MCID 7 /Stm 51 0 R /Type /MCR >> << /MCID 8 /Stm 51 0 R /Type /MCR >>] /P 1384 0 R /Pg 289 0 R /S /P /Type /StructElem /XXStyle 2092 0 R >> endobj 2092 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2093 0 obj << /A << /BBox [20 563.89343 175.45735 579.61847] /O /Layout /Placement /Block >> /ActualText (What is a 'soft opt-in'?\r\n) /K [<< /MCID 9 /Stm 51 0 R /Type /MCR >>] /P 1384 0 R /Pg 289 0 R /S /P /Type /StructElem /XXStyle 2094 0 R >> endobj 2094 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 2095 0 obj << /A << /BBox [20 469.43936 570.55908 542.8844] /O /Layout /Placement /Block >> /ActualText (The term 'soft opt-in' is sometimes used to describe the rule about existing customers. The idea is t\ hat if\r\nan individual bought something from you recently, gave you their details, and did not opt o\ ut of marketing\r\nmessages, they are probably happy to receive marketing from you about similar prod\ ucts or services even\r\nif they haven't specifically consented. However, you must have given them a \ clear chance to opt out - both\r\nwhen you first collected their details, and in every message you se\ nd.\r\n) /K [<< /MCID 10 /Stm 51 0 R /Type /MCR >> << /MCID 11 /Stm 51 0 R /Type /MCR >> << /MCID 12 /Stm 51 0 R /Type /MCR >> << /MCID 13 /Stm 51 0 R /Type /MCR >> << /MCID 14 /Stm 51 0 R /Type /MCR >>] /P 1384 0 R /Pg 289 0 R /S /P /Type /StructElem /XXStyle 2096 0 R >> endobj 2096 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2097 0 obj << /A << /BBox [20 411.44189 567.22168 453.25186] /O /Layout /Placement /Block >> /ActualText (The soft opt-in rule means you may be able to email or text your own customers, but it does not apply\ to\r\nprospective customers or new contacts \(eg from bought-in lists\). It also does not apply to n\ on-commercial\r\npromotions \(eg charity fundraising or political campaigning\).\r\n) /K [<< /MCID 15 /Stm 51 0 R /Type /MCR >> << /MCID 16 /Stm 51 0 R /Type /MCR >> << /MCID 17 /Stm 51 0 R /Type /MCR >>] /P 1384 0 R /Pg 289 0 R /S /P /Type /StructElem /XXStyle 2098 0 R >> endobj 2098 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2099 0 obj << /A << /BBox [142.655 384.33937 350.72219 399.13937] /O /Layout /Placement /Block >> /K [<< /Obj 291 0 R /Pg 289 0 R /Type /OBJR >>] /P 1384 0 R /Pg 289 0 R /S /Link /Type /StructElem >> endobj 2100 0 obj << /A << /BBox [20 385.07938 351.64072 395.25439] /O /Layout /Placement /Block >> /ActualText (\000F\000o\000r\000 \000f\000u\000r\000t\000h\000e\000r\000 \000i\000n\000f\000o\000r\000m\000a\000\ t\000i\000o\000n\000,\000 \000s\000e\000e\000 \000o\000u\000r\000 \000g\000u\000i\000d\000a\000n\000c\ \000e\000 \000o\000n\000 \000d\000i\000r\000e\000c\000t\000 \000m\000a\000r\000k\000e\000t\000i\000n\000\ g\000 \030\000.\000\r\000\n) /K [<< /MCID 18 /Stm 51 0 R /Type /MCR >> << /MCID 19 /Stm 51 0 R /Type /MCR >> << /MCID 20 /Stm 51 0 R /Type /MCR >> << /MCID 21 /Stm 51 0 R /Type /MCR >>] /P 1384 0 R /Pg 289 0 R /S /P /Type /StructElem /XXStyle 2101 0 R >> endobj 2101 0 obj (font-size: 10.175pt; font-family: Verdana; color: rgb\(0,80,152\); line-height: 20pt; ) endobj 2102 0 obj << /A << /BBox [20 341.91656 313.39706 357.64157] /O /Layout /Placement /Block >> /ActualText (Is there a text or email version of the TPS?\r\n) /K [<< /MCID 22 /Stm 51 0 R /Type /MCR >>] /P 1384 0 R /Pg 289 0 R /S /P /Type /StructElem /XXStyle 2103 0 R >> endobj 2103 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 2104 0 obj << /A << /BBox [20 279.09753 565.71576 320.90747] /O /Layout /Placement /Block >> /ActualText (No. There is no equivalent email or text preference service. This is because you may only send emails\ or\r\ntexts to individuals if you have their specific consent or have already offered them an opt-ou\ t, so this type\r\nof central opt-out register shouldn't be needed.\r\n) /K [<< /MCID 23 /Stm 51 0 R /Type /MCR >> << /MCID 24 /Stm 51 0 R /Type /MCR >> << /MCID 25 /Stm 51 0 R /Type /MCR >>] /P 1384 0 R /Pg 289 0 R /S /P /Type /StructElem /XXStyle 2105 0 R >> endobj 2105 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2106 0 obj << /A << /BBox [20 235.93469 292.21548 251.65968] /O /Layout /Placement /Block >> /ActualText (When can we email or text individuals?\r\n) /K [<< /MCID 26 /Stm 51 0 R /Type /MCR >>] /P 1384 0 R /Pg 289 0 R /S /P /Type /StructElem /XXStyle 2107 0 R >> endobj 2107 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 2108 0 obj << /A << /BBox [20 188.93312 568.40198 214.92564] /O /Layout /Placement /Block >> /ActualText (You can email or text an individual if they have specifically consented to receiving emails or texts \ from you\r\n- for example, by ticking an opt-in box. See What counts as consent?\r\n) /K [<< /MCID 27 /Stm 51 0 R /Type /MCR >> << /MCID 28 /Stm 51 0 R /Type /MCR >> << /MCID 29 /Stm 51 0 R /Type /MCR >>] /P 1384 0 R /Pg 289 0 R /S /P /Type /StructElem /XXStyle 2109 0 R >> endobj 2109 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2110 0 obj << /A << /BBox [247.81594 188.19312 380.12563 202.99312] /O /Layout /Placement /Block >> /K [<< /Obj 292 0 R /Pg 289 0 R /Type /OBJR >>] /P 1384 0 R /Pg 289 0 R /S /Link /Type /StructElem >> endobj 2111 0 obj << /A << /BBox [20 130.93561 566.26526 172.74562] /O /Layout /Placement /Block >> /ActualText (You can also email or text an existing customer who has bought \(or discussed buying\) a similar prod\ uct or\r\nservice from you in the past - but only if you gave them a clear chance to opt out of getti\ ng marketing\r\nemails or texts when you collected their details, and in every message.\r\n) /K [<< /MCID 30 /Stm 51 0 R /Type /MCR >> << /MCID 31 /Stm 51 0 R /Type /MCR >> << /MCID 32 /Stm 51 0 R /Type /MCR >>] /P 1384 0 R /Pg 289 0 R /S /P /Type /StructElem /XXStyle 2112 0 R >> endobj 2112 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2113 0 obj << /A << /BBox [142.655 103.83312 350.72219 118.63312] /O /Layout /Placement /Block >> /K [<< /Obj 293 0 R /Pg 289 0 R /Type /OBJR >>] /P 1384 0 R /Pg 289 0 R /S /Link /Type /StructElem >> endobj 2114 0 obj << /A << /BBox [20 104.57311 351.64072 114.74811] /O /Layout /Placement /Block >> /ActualText (\000F\000o\000r\000 \000f\000u\000r\000t\000h\000e\000r\000 \000i\000n\000f\000o\000r\000m\000a\000\ t\000i\000o\000n\000,\000 \000s\000e\000e\000 \000o\000u\000r\000 \000g\000u\000i\000d\000a\000n\000c\ \000e\000 \000o\000n\000 \000d\000i\000r\000e\000c\000t\000 \000m\000a\000r\000k\000e\000t\000i\000n\000\ g\000 \030\000.\000\r\000\n) /K [<< /MCID 33 /Stm 51 0 R /Type /MCR >> << /MCID 34 /Stm 51 0 R /Type /MCR >> << /MCID 35 /Stm 51 0 R /Type /MCR >> << /MCID 36 /Stm 51 0 R /Type /MCR >>] /P 1384 0 R /Pg 289 0 R /S /P /Type /StructElem /XXStyle 2115 0 R >> endobj 2115 0 obj (font-size: 10.175pt; font-family: Verdana; color: rgb\(0,80,152\); line-height: 20pt; ) endobj 2116 0 obj << /A << /BBox [563.65997 30 574.65997 41] /O /Layout /Placement /Block >> /ActualText (23\r\n) /K [0] /P 1384 0 R /Pg 289 0 R /S /P /Type /StructElem /XXStyle 2117 0 R >> endobj 2117 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 2118 0 obj << /A << /BBox [20 29 115.326 40] /O /Layout /Placement /Block >> /ActualText (09 May 2018 - 2.4.69\r\n) /K [1] /P 1384 0 R /Pg 289 0 R /S /P /Type /StructElem /XXStyle 2119 0 R >> endobj 2119 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 2120 0 obj << /A << /BBox [20 755.79626 572.4516 797.60626] /O /Layout /Placement /Block >> /ActualText (Sole traders and some partnerships are treated as individuals - so you can only email or text them if\ they\r\nhave specifically consented, or if they bought a similar product from you in the past and di\ dn't opt out from\r\nmarketing messages when you gave them that chance.\r\n) /K [<< /MCID 0 /Stm 52 0 R /Type /MCR >> << /MCID 1 /Stm 52 0 R /Type /MCR >> << /MCID 2 /Stm 52 0 R /Type /MCR >>] /P 1384 0 R /Pg 298 0 R /S /P /Type /StructElem /XXStyle 2121 0 R >> endobj 2121 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2122 0 obj << /A << /BBox [20 697.79877 562.75482 739.60876] /O /Layout /Placement /Block >> /ActualText (You can email or text any corporate body \(a company, Scottish partnership, limited liability partner\ ship or\r\ngovernment body\). However, it is good practice - and good business sense - to keep a 'do \ not email or\r\ntext' list of any businesses that object or opt out, and screen any new marketing lis\ ts against that.\r\n) /K [<< /MCID 3 /Stm 52 0 R /Type /MCR >> << /MCID 4 /Stm 52 0 R /Type /MCR >> << /MCID 5 /Stm 52 0 R /Type /MCR >>] /P 1384 0 R /Pg 298 0 R /S /P /Type /StructElem /XXStyle 2123 0 R >> endobj 2123 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2124 0 obj << /A << /BBox [20 655.61877 554.56396 681.61127] /O /Layout /Placement /Block >> /ActualText (You may also need to consider data protection implications if you are emailing employees at a corpora\ te\r\nbody who have personal corporate email addresses \(eg [email protected]\).\r\n) /K [<< /MCID 6 /Stm 52 0 R /Type /MCR >> << /MCID 7 /Stm 52 0 R /Type /MCR >> << /MCID 8 /Stm 52 0 R /Type /MCR >> << /MCID 9 /Stm 52 0 R /Type /MCR >>] /P 1384 0 R /Pg 298 0 R /S /P /Type /StructElem /XXStyle 2125 0 R >> endobj 2125 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2126 0 obj << /A << /BBox [305.05031 654.87875 398.77594 669.67875] /O /Layout /Placement /Block >> /K [<< /Obj 300 0 R /Pg 298 0 R /Type /OBJR >>] /P 1384 0 R /Pg 298 0 R /S /Link /Type /StructElem >> endobj 2127 0 obj << /A << /BBox [288.73562 628.51625 456.18375 643.31625] /O /Layout /Placement /Block >> /K [<< /Obj 301 0 R /Pg 298 0 R /Type /OBJR >>] /P 1384 0 R /Pg 298 0 R /S /Link /Type /StructElem >> endobj 2128 0 obj << /A << /BBox [20 629.25623 457.10226 639.43127] /O /Layout /Placement /Block >> /ActualText (For more information, see our separate guidance on business-to-business marketing.\r\n) /K [<< /MCID 10 /Stm 52 0 R /Type /MCR >> << /MCID 11 /Stm 52 0 R /Type /MCR >> << /MCID 12 /Stm 52 0 R /Type /MCR >>] /P 1384 0 R /Pg 298 0 R /S /P /Type /StructElem /XXStyle 2129 0 R >> endobj 2129 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2130 0 obj << /A << /BBox [20 586.09344 296.3197 601.81842] /O /Layout /Placement /Block >> /ActualText (Do these rules apply to viral marketing?\r\n) /K [<< /MCID 13 /Stm 52 0 R /Type /MCR >>] /P 1384 0 R /Pg 298 0 R /S /P /Type /StructElem /XXStyle 2131 0 R >> endobj 2131 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 2132 0 obj << /A << /BBox [20 554.90936 543.69708 565.08441] /O /Layout /Placement /Block >> /ActualText (Yes - you must comply if you send a marketing message, or if you 'instigate' someone else to send it.\ \r\n) /K [<< /MCID 14 /Stm 52 0 R /Type /MCR >>] /P 1384 0 R /Pg 298 0 R /S /P /Type /StructElem /XXStyle 2133 0 R >> endobj 2133 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2134 0 obj << /A << /BBox [20 481.09436 555.62219 538.72186] /O /Layout /Placement /Block >> /ActualText (Some organisations try to get round the rules by asking people to forward a marketing message to thei\ r\r\nfriends. However, you are 'instigating' them to send that message, so you must still comply with\ PECR.\r\n\(This does not mean you are responsible every time a customer forwards a message without y\ our\r\nknowledge - you must have encouraged them to send it.\)\r\n) /K [<< /MCID 15 /Stm 52 0 R /Type /MCR >> << /MCID 16 /Stm 52 0 R /Type /MCR >> << /MCID 17 /Stm 52 0 R /Type /MCR >> << /MCID 18 /Stm 52 0 R /Type /MCR >>] /P 1384 0 R /Pg 298 0 R /S /P /Type /StructElem /XXStyle 2135 0 R >> endobj 2135 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2136 0 obj << /A << /BBox [20 407.27939 572.97052 464.90686] /O /Layout /Placement /Block >> /ActualText (Another form of viral marketing is to ask people to provide their friends' contact details. However, \ you must\r\nstill ensure that any marketing messages you send to those friends comply with PECR. This\ may be\r\ndifficult, as you cannot be sure whether the friends actually agreed to give you their det\ ails. We would\r\ntherefore advise against this type of viral marketing.\r\n) /K [<< /MCID 19 /Stm 52 0 R /Type /MCR >> << /MCID 20 /Stm 52 0 R /Type /MCR >> << /MCID 21 /Stm 52 0 R /Type /MCR >> << /MCID 22 /Stm 52 0 R /Type /MCR >>] /P 1384 0 R /Pg 298 0 R /S /P /Type /StructElem /XXStyle 2137 0 R >> endobj 2137 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2138 0 obj << /A << /BBox [20 364.11658 429.14877 379.84158] /O /Layout /Placement /Block >> /ActualText (What about online marketing and behavioural advertising?\r\n) /K [<< /MCID 23 /Stm 52 0 R /Type /MCR >>] /P 1384 0 R /Pg 298 0 R /S /P /Type /StructElem /XXStyle 2139 0 R >> endobj 2139 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 2140 0 obj << /A << /BBox [20 332.9325 551.94897 343.10751] /O /Layout /Placement /Block >> /ActualText (If you are marketing using direct messaging via social media, the electronic mail marketing rules app\ ly.\r\n) /K [<< /MCID 24 /Stm 52 0 R /Type /MCR >>] /P 1384 0 R /Pg 298 0 R /S /P /Type /StructElem /XXStyle 2141 0 R >> endobj 2141 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2142 0 obj << /A << /BBox [20 274.93503 532.40283 316.745] /O /Layout /Placement /Block >> /ActualText (PECR do not set out specific rules on other types of online marketing such as display or banner ads.\r\ \nHowever, there are rules on cookies, which are often used to profile users and target behavioural\r\ \nadvertising.\r\n) /K [<< /MCID 25 /Stm 52 0 R /Type /MCR >> << /MCID 26 /Stm 52 0 R /Type /MCR >> << /MCID 27 /Stm 52 0 R /Type /MCR >> << /MCID 28 /Stm 52 0 R /Type /MCR >> << /MCID 29 /Stm 52 0 R /Type /MCR >>] /P 1384 0 R /Pg 298 0 R /S /P /Type /StructElem /XXStyle 2143 0 R >> endobj 2143 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2144 0 obj << /A << /BBox [119.10219 290.0125 206.22563 304.8125] /O /Layout /Placement /Block >> /K [<< /Obj 302 0 R /Pg 298 0 R /Type /OBJR >>] /P 1384 0 R /Pg 298 0 R /S /Link /Type /StructElem >> endobj 2145 0 obj << /A << /BBox [20 232.75499 570.54889 258.74753] /O /Layout /Placement /Block >> /ActualText (If you are using personal data, you also need to comply with the Data Protection Act and the UK GDPR.\ For\r\nmore information on this area, see our separate guidance:\r\n) /K [<< /MCID 30 /Stm 52 0 R /Type /MCR >> << /MCID 31 /Stm 52 0 R /Type /MCR >>] /P 1384 0 R /Pg 298 0 R /S /P /Type /StructElem /XXStyle 2146 0 R >> endobj 2146 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2147 0 obj << /A << /BBox [20 192.22844 134.79251 207.95345] /O /Layout /Placement /Block >> /ActualText (Further Reading\r\n) /K [<< /MCID 32 /Stm 52 0 R /Type /MCR >>] /P 1384 0 R /Pg 298 0 R /S /P /Type /StructElem /XXStyle 2148 0 R >> endobj 2148 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 2149 0 obj << /A << /BBox [20 142.35937 575 183.52187] /O /Layout /Placement /Block >> /K [<< /Obj 303 0 R /Pg 298 0 R /Type /OBJR >>] /P 1384 0 R /Pg 298 0 R /S /Link /Type /StructElem >> endobj 2150 0 obj << /A << /BBox [26.70625 115.14123 275.56595 175.98312] /O /Layout /Placement /Block >> /ActualText (\013\000 \000P\000e\000r\000s\000o\000n\000a\000l\000 \000i\000n\000f\000o\000r\000m\000a\000t\000\ i\000o\000n\000 \000o\000n\000l\000i\000n\000e\000 \000c\000o\000d\000e\000 \000o\000f\000 \000p\000r\ \000a\000c\000t\000i\000c\000e\000 \030\000\r\000\n) /K [<< /MCID 33 /Stm 52 0 R /Type /MCR >> << /MCID 34 /Stm 52 0 R /Type /MCR >> << /MCID 35 /Stm 52 0 R /Type /MCR >>] /P 1384 0 R /Pg 298 0 R /S /P /Type /StructElem /XXStyle 2151 0 R >> endobj 2151 0 obj (font-size: 11.1pt; font-family: Georgia; color: rgb\(0,80,152\); line-height: 14pt; ) endobj 2152 0 obj << /A << /BBox [46.13125 164.21252 344.55475 175.31252] /O /Layout /Placement /Block >> /ActualText (Guide to the UK General Data Protection Regulation \(GDPR\)\r\n) /K [<< /MCID 36 /Stm 52 0 R /Type /MCR >>] /P 1384 0 R /Pg 298 0 R /S /P /Type /StructElem /XXStyle 2153 0 R >> endobj 2153 0 obj (font-size: 11.1pt; font-family: Georgia; color: rgb\(0,80,152\); line-height: 14pt; ) endobj 2154 0 obj << /A << /BBox [46.13125 148.34872 126.1345 157.59872] /O /Layout /Placement /Block >> /ActualText (For organisations\r\n) /K [<< /MCID 37 /Stm 52 0 R /Type /MCR >>] /P 1384 0 R /Pg 298 0 R /S /P /Type /StructElem /XXStyle 2155 0 R >> endobj 2155 0 obj (font-size: 9.25pt; font-family: Verdana; color: rgb\(80,75,72\); line-height: 13pt; ) endobj 2156 0 obj << /A << /BBox [20 79.84094 575 134.45062] /O /Layout /Placement /Block >> /K [<< /Obj 304 0 R /Pg 298 0 R /Type /OBJR >>] /P 1384 0 R /Pg 298 0 R /S /Link /Type /StructElem >> endobj 2157 0 obj << /A << /BBox [26.70625 111.18689 42.43125 126.91189] /O /Layout /Placement /Block >> /ActualText (\f\000\r\000\n) /K [<< /MCID 38 /Stm 52 0 R /Type /MCR >>] /P 1384 0 R /Pg 298 0 R /S /P /Type /StructElem /XXStyle 2158 0 R >> endobj 2158 0 obj (font-size: 15.725pt; font-family: icomoon; color: rgb\(80,75,72\); ) endobj 2159 0 obj << /A << /BBox [46.13125 85.83032 126.1345 108.52749] /O /Layout /Placement /Block >> /ActualText (For organisations\r\nPDF \(624.01K\)\r\n) /K [<< /MCID 39 /Stm 52 0 R /Type /MCR >> << /MCID 40 /Stm 52 0 R /Type /MCR >>] /P 1384 0 R /Pg 298 0 R /S /P /Type /StructElem /XXStyle 2160 0 R >> endobj 2160 0 obj (font-size: 9.25pt; font-family: Verdana; color: rgb\(80,75,72\); line-height: 13pt; ) endobj 2161 0 obj << /A << /BBox [563.65997 30 574.65997 41] /O /Layout /Placement /Block >> /ActualText (24\r\n) /K [0] /P 1384 0 R /Pg 298 0 R /S /P /Type /StructElem /XXStyle 2162 0 R >> endobj 2162 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 2163 0 obj << /A << /BBox [20 29 115.326 40] /O /Layout /Placement /Block >> /ActualText (09 May 2018 - 2.4.69\r\n) /K [1] /P 1384 0 R /Pg 298 0 R /S /P /Type /StructElem /XXStyle 2164 0 R >> endobj 2164 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 2165 0 obj << /A << /BBox [20 747.39031 575 802] /O /Layout /Placement /Block >> /K [<< /Obj 309 0 R /Pg 307 0 R /Type /OBJR >>] /P 1384 0 R /Pg 307 0 R /S /Link /Type /StructElem >> endobj 2166 0 obj << /A << /BBox [26.70625 778.73627 42.43125 794.46124] /O /Layout /Placement /Block >> /ActualText (\f\000\r\000\n) /K [<< /MCID 0 /Stm 53 0 R /Type /MCR >>] /P 1384 0 R /Pg 307 0 R /S /P /Type /StructElem /XXStyle 2167 0 R >> endobj 2167 0 obj (font-size: 15.725pt; font-family: icomoon; color: rgb\(80,75,72\); ) endobj 2168 0 obj << /A << /BBox [46.13125 782.69061 315.815 793.79065] /O /Layout /Placement /Block >> /ActualText (\000P\000e\000r\000s\000o\000n\000a\000l\000 \000i\000n\000f\000o\000r\000m\000a\000t\000i\000o\000\ n\000 \000o\000n\000l\000i\000n\000e\000 \000s\000m\000a\000l\000l\000 \000b\000u\000s\000i\000n\000e\ \000s\000s\000 \000c\000h\000e\000c\000k\000l\000i\000s\000t\000 \030\000\r\000\n) /K [<< /MCID 1 /Stm 53 0 R /Type /MCR >> << /MCID 2 /Stm 53 0 R /Type /MCR >>] /P 1384 0 R /Pg 307 0 R /S /P /Type /StructElem /XXStyle 2169 0 R >> endobj 2169 0 obj (font-size: 11.1pt; font-family: Georgia; color: rgb\(0,80,152\); line-height: 14pt; ) endobj 2170 0 obj << /A << /BBox [46.13125 753.3797 126.1345 776.0769] /O /Layout /Placement /Block >> /ActualText (For organisations\r\nPDF \(422.82K\)\r\n) /K [<< /MCID 3 /Stm 53 0 R /Type /MCR >> << /MCID 4 /Stm 53 0 R /Type /MCR >>] /P 1384 0 R /Pg 307 0 R /S /P /Type /StructElem /XXStyle 2171 0 R >> endobj 2171 0 obj (font-size: 9.25pt; font-family: Verdana; color: rgb\(80,75,72\); line-height: 13pt; ) endobj 2172 0 obj << /A << /BBox [20 715.48938 83.73342 731.21436] /O /Layout /Placement /Block >> /ActualText (Checklist\r\n) /K [<< /MCID 5 /Stm 53 0 R /Type /MCR >>] /P 1384 0 R /Pg 307 0 R /S /P /Type /StructElem /XXStyle 2173 0 R >> endobj 2173 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 2174 0 obj << /A << /BBox [41.09 647.39783 546.28247 673.39032] /O /Layout /Placement /Block >> /ActualText /K [<< /MCID 6 /Stm 53 0 R /Type /MCR >> << /MCID 7 /Stm 53 0 R /Type /MCR >> << /MCID 8 /Stm 53 0 R /Type /MCR >>] /P 1384 0 R /Pg 307 0 R /S /P /Type /StructElem /XXStyle 2175 0 R >> endobj 2175 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2176 0 obj << /A << /BBox [41.09 568.3103 545.76355 631.21033] /O /Layout /Placement /Block >> /ActualText /K [<< /MCID 9 /Stm 53 0 R /Type /MCR >> << /MCID 10 /Stm 53 0 R /Type /MCR >> << /MCID 11 /Stm 53 0 R /Type /MCR >> << /MCID 12 /Stm 53 0 R /Type /MCR >> << /MCID 13 /Stm 53 0 R /Type /MCR >> << /MCID 14 /Stm 53 0 R /Type /MCR >>] /P 1384 0 R /Pg 307 0 R /S /P /Type /StructElem /XXStyle 2177 0 R >> endobj 2177 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 26pt; ) endobj 2178 0 obj << /A << /BBox [41.09 499.76782 531.54907 562.66779] /O /Layout /Placement /Block >> /ActualText /K [<< /MCID 15 /Stm 53 0 R /Type /MCR >> << /MCID 16 /Stm 53 0 R /Type /MCR >> << /MCID 17 /Stm 53 0 R /Type /MCR >> << /MCID 18 /Stm 53 0 R /Type /MCR >> << /MCID 19 /Stm 53 0 R /Type /MCR >>] /P 1384 0 R /Pg 307 0 R /S /P /Type /StructElem /XXStyle 2179 0 R >> endobj 2179 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 26pt; ) endobj 2180 0 obj << /A << /BBox [41.09 483.95032 75.02363 494.12531] /O /Layout /Placement /Block >> /ActualText (family.\r\n) /K [<< /MCID 20 /Stm 53 0 R /Type /MCR >>] /P 1384 0 R /Pg 307 0 R /S /P /Type /StructElem /XXStyle 2181 0 R >> endobj 2181 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2182 0 obj << /A << /BBox [41.09 441.77032 550.3728 467.76282] /O /Layout /Placement /Block >> /ActualText (&\020\000 \000W\000e\000 \000d\000o\000n\000'\000t\000 \000a\000s\000k\000 \000p\000e\000o\000p\000\ l\000e\000 \000t\000o\000 \000g\000i\000v\000e\000 \000u\000s\000 \000t\000h\000e\000 \000c\000o\000n\ \000t\000a\000c\000t\000 \000d\000e\000t\000a\000i\000l\000s\000 \000o\000f\000 \000t\000h\000e\000i\000\ r\000 \000f\000r\000i\000e\000n\000d\000s\000 \000a\000n\000d\000 \000f\000a\000m\000i\000l\000y\000 \ \000t\000o\000 \000u\000s\000e\000 \000f\000o\000r\000 \000e\000l\000e\000c\000t\000r\000o\000n\000i\000\ c\000\r\000\n\000m\000a\000i\000l\000 \000m\000a\000r\000k\000e\000t\000i\000n\000g\000.\000\r\000\n) /K [<< /MCID 21 /Stm 53 0 R /Type /MCR >> << /MCID 22 /Stm 53 0 R /Type /MCR >> << /MCID 23 /Stm 53 0 R /Type /MCR >>] /P 1384 0 R /Pg 307 0 R /S /P /Type /StructElem /XXStyle 2183 0 R >> endobj 2183 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2184 0 obj << /A << /BBox [563.65997 30 574.65997 41] /O /Layout /Placement /Block >> /ActualText (25\r\n) /K [0] /P 1384 0 R /Pg 307 0 R /S /P /Type /StructElem /XXStyle 2185 0 R >> endobj 2185 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 2186 0 obj << /A << /BBox [20 29 115.326 40] /O /Layout /Placement /Block >> /ActualText (09 May 2018 - 2.4.69\r\n) /K [1] /P 1384 0 R /Pg 307 0 R /S /P /Type /StructElem /XXStyle 2187 0 R >> endobj 2187 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 2188 0 obj << /A << /BBox [20 774.78186 237.4675 797.90686] /O /Layout /Placement /Block >> /ActualText (Using marketing lists\r\n) /K [<< /MCID 0 /Stm 54 0 R /Type /MCR >>] /P 1384 0 R /Pg 311 0 R /S /P /Type /StructElem /XXStyle 2189 0 R >> endobj 2189 0 obj (font-size: 23.125pt; font-family: Georgia; ) endobj 2190 0 obj << /A << /BBox [20 492.76093 131.12857 747.39032] /O /Layout /Placement /Block >> /ActualText (In brief\203\r\nIn more detail\203\r\n) /K [<< /MCID 1 /Stm 54 0 R /Type /MCR >> << /MCID 2 /Stm 54 0 R /Type /MCR >>] /P 1384 0 R /Pg 311 0 R /S /P /Type /StructElem /XXStyle 2191 0 R >> endobj 2191 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 239pt; ) endobj 2192 0 obj << /A << /BBox [290.5625 683.6925 304.4375 697.5675] /O /Layout /Placement /Block >> /ActualText (\036\000\r\000\n) /K [<< /MCID 3 /Stm 54 0 R /Type /MCR >>] /P 1384 0 R /Pg 311 0 R /S /P /Type /StructElem /XXStyle 2193 0 R >> endobj 2193 0 obj (font-size: 13.875pt; font-family: icomoon; color: rgb\(255,255,255\); ) endobj 2194 0 obj << /A << /BBox [30.545 641.37378 563.08417 667.36621] /O /Layout /Placement /Block >> /ActualText (You should check the origin and accuracy of bought-in lists. You should screen call lists against the\ TPS,\r\nand only use bought-in lists for email, text or recorded calls with very specific consent.\r\ \n) /K [<< /MCID 4 /Stm 54 0 R /Type /MCR >> << /MCID 5 /Stm 54 0 R /Type /MCR >>] /P 1384 0 R /Pg 311 0 R /S /P /Type /StructElem /XXStyle 2195 0 R >> endobj 2195 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2196 0 obj << /A << /BBox [30.545 583.37628 546.35645 625.18628] /O /Layout /Placement /Block >> /ActualText (For in-house marketing lists, use opt-in boxes wherever possible. Specify consent to marketing by\r\n\ email, by text, by fax, by phone or by recorded call. Ask for specific consent also if you want to pa\ ss\r\ndetails to other companies, and make sure you name or describe those companies.\r\n) /K [<< /MCID 6 /Stm 54 0 R /Type /MCR >> << /MCID 7 /Stm 54 0 R /Type /MCR >> << /MCID 8 /Stm 54 0 R /Type /MCR >>] /P 1384 0 R /Pg 311 0 R /S /P /Type /StructElem /XXStyle 2197 0 R >> endobj 2197 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2198 0 obj << /A << /BBox [30.545 557.01373 529.02844 567.18878] /O /Layout /Placement /Block >> /ActualText (Keep clear records of consent, and keep a 'do not contact' list of anyone who objects or opts out.\r\n\ ) /K [<< /MCID 9 /Stm 54 0 R /Type /MCR >>] /P 1384 0 R /Pg 311 0 R /S /P /Type /StructElem /XXStyle 2199 0 R >> endobj 2199 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2200 0 obj << /A << /BBox [33.9675 461.36875 235.32844 476.16875] /O /Layout /Placement /Block >> /K [<< /Obj 313 0 R /Pg 311 0 R /Type /OBJR >>] /P 1384 0 R /Pg 311 0 R /S /Link /Type /StructElem >> endobj 2201 0 obj << /A << /BBox [35.8175 321.84406 334.57584 472.28375] /O /Layout /Placement /Block >> /ActualText (Can we use bought-in marketing lists?\r\nWhat's the best way to compile our own marketing list?\r\nCa\ n we sell our marketing list?\r\nCan we share our list with other companies in our group?\r\nCan one \ company use one list for multiple trading names?\r\nHow should we respond to objections or opt-outs?\r\ \nHow do the rules apply to our loyalty scheme members?\r\nCan we send marketing by post?\r\n) /K [<< /MCID 10 /Stm 54 0 R /Type /MCR >> << /MCID 11 /Stm 54 0 R /Type /MCR >> << /MCID 12 /Stm 54 0 R /Type /MCR >> << /MCID 13 /Stm 54 0 R /Type /MCR >> << /MCID 14 /Stm 54 0 R /Type /MCR >> << /MCID 15 /Stm 54 0 R /Type /MCR >> << /MCID 16 /Stm 54 0 R /Type /MCR >> << /MCID 17 /Stm 54 0 R /Type /MCR >>] /P 1384 0 R /Pg 311 0 R /S /P /Type /StructElem /XXStyle 2202 0 R >> endobj 2202 0 obj (font-size: 10.175pt; font-family: Verdana; color: rgb\(0,80,152\); line-height: 20pt; ) endobj 2203 0 obj << /A << /BBox [33.9675 441.33094 323.42313 456.13094] /O /Layout /Placement /Block >> /K [<< /Obj 314 0 R /Pg 311 0 R /Type /OBJR >>] /P 1384 0 R /Pg 311 0 R /S /Link /Type /StructElem >> endobj 2204 0 obj << /A << /BBox [33.9675 421.29312 196.73281 436.09312] /O /Layout /Placement /Block >> /K [<< /Obj 315 0 R /Pg 311 0 R /Type /OBJR >>] /P 1384 0 R /Pg 311 0 R /S /Link /Type /StructElem >> endobj 2205 0 obj << /A << /BBox [33.9675 401.25531 332.835 416.05531] /O /Layout /Placement /Block >> /K [<< /Obj 316 0 R /Pg 311 0 R /Type /OBJR >>] /P 1384 0 R /Pg 311 0 R /S /Link /Type /StructElem >> endobj 2206 0 obj << /A << /BBox [33.9675 381.2175 337.35594 396.0175] /O /Layout /Placement /Block >> /K [<< /Obj 317 0 R /Pg 311 0 R /Type /OBJR >>] /P 1384 0 R /Pg 311 0 R /S /Link /Type /StructElem >> endobj 2207 0 obj << /A << /BBox [33.9675 361.17969 295.80031 375.97969] /O /Layout /Placement /Block >> /K [<< /Obj 318 0 R /Pg 311 0 R /Type /OBJR >>] /P 1384 0 R /Pg 311 0 R /S /Link /Type /StructElem >> endobj 2208 0 obj << /A << /BBox [33.9675 341.14187 327.67813 355.94187] /O /Layout /Placement /Block >> /K [<< /Obj 319 0 R /Pg 311 0 R /Type /OBJR >>] /P 1384 0 R /Pg 311 0 R /S /Link /Type /StructElem >> endobj 2209 0 obj << /A << /BBox [33.9675 321.10406 206.24875 335.90406] /O /Layout /Placement /Block >> /K [<< /Obj 320 0 R /Pg 311 0 R /Type /OBJR >>] /P 1384 0 R /Pg 311 0 R /S /Link /Type /StructElem >> endobj 2210 0 obj << /A << /BBox [20 279.20157 284.80899 294.92657] /O /Layout /Placement /Block >> /ActualText (Can we use bought-in marketing lists?\r\n) /K [<< /MCID 18 /Stm 54 0 R /Type /MCR >>] /P 1384 0 R /Pg 311 0 R /S /P /Type /StructElem /XXStyle 2211 0 R >> endobj 2211 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 2212 0 obj << /A << /BBox [20 232.20001 558.55255 258.1925] /O /Layout /Placement /Block >> /ActualText (You can use bought-in lists to make live marketing calls, but you should screen against both the TPS \ and\r\nyour own 'do-not-call' list of people who have previously objected to or opted out of your cal\ ls.\r\n) /K [<< /MCID 19 /Stm 54 0 R /Type /MCR >> << /MCID 20 /Stm 54 0 R /Type /MCR >>] /P 1384 0 R /Pg 311 0 R /S /P /Type /StructElem /XXStyle 2213 0 R >> endobj 2213 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2214 0 obj << /A << /BBox [20 174.2025 559.8855 216.01251] /O /Layout /Placement /Block >> /ActualText (You must be very careful before using bought-in lists for recorded calls, texts or emails. You can on\ ly use\r\nthem if all the people on the list specifically consented to receive that type of message f\ rom you. Generic\r\nconsent covering any third party will not be enough.\r\n) /K [<< /MCID 21 /Stm 54 0 R /Type /MCR >> << /MCID 22 /Stm 54 0 R /Type /MCR >> << /MCID 23 /Stm 54 0 R /Type /MCR >> << /MCID 24 /Stm 54 0 R /Type /MCR >> << /MCID 25 /Stm 54 0 R /Type /MCR >>] /P 1384 0 R /Pg 311 0 R /S /P /Type /StructElem /XXStyle 2215 0 R >> endobj 2215 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2216 0 obj << /A << /BBox [20 100.38751 559.55994 158.015] /O /Layout /Placement /Block >> /ActualText (If you are using bought-in B2B fax lists, you must screen against both the FPS and your own 'do-not-f\ ax'\r\nlist of people who have previously objected to or opted out of your faxes. You may only fax in\ dividuals\r\n\(including sole traders and some partnerships\) if they have specifically consented to \ receiving faxes from\r\nyou.\r\n) /K [<< /MCID 26 /Stm 54 0 R /Type /MCR >> << /MCID 27 /Stm 54 0 R /Type /MCR >> << /MCID 28 /Stm 54 0 R /Type /MCR >> << /MCID 29 /Stm 54 0 R /Type /MCR >>] /P 1384 0 R /Pg 311 0 R /S /P /Type /StructElem /XXStyle 2217 0 R >> endobj 2217 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2218 0 obj << /A << /BBox [20 58.20748 565.6344 84.20001] /O /Layout /Placement /Block >> /ActualText (You must make checks to satisfy yourself that any list is accurate and the details were collected fai\ rly, and\r\nthat the consent is specific and recent enough to cover your marketing.\r\n) /K [<< /MCID 30 /Stm 54 0 R /Type /MCR >> << /MCID 31 /Stm 54 0 R /Type /MCR >>] /P 1384 0 R /Pg 311 0 R /S /P /Type /StructElem /XXStyle 2219 0 R >> endobj 2219 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2220 0 obj << /A << /BBox [563.65997 30 574.65997 41] /O /Layout /Placement /Block >> /ActualText (26\r\n) /K [0] /P 1384 0 R /Pg 311 0 R /S /P /Type /StructElem /XXStyle 2221 0 R >> endobj 2221 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 2222 0 obj << /A << /BBox [20 29 115.326 40] /O /Layout /Placement /Block >> /ActualText (09 May 2018 - 2.4.69\r\n) /K [1] /P 1384 0 R /Pg 311 0 R /S /P /Type /StructElem /XXStyle 2223 0 R >> endobj 2223 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 2224 0 obj << /A << /BBox [142.655 786.69125 350.72219 801.49125] /O /Layout /Placement /Block >> /K [<< /Obj 325 0 R /Pg 323 0 R /Type /OBJR >>] /P 1384 0 R /Pg 323 0 R /S /Link /Type /StructElem >> endobj 2225 0 obj << /A << /BBox [20 787.43127 351.64072 797.60626] /O /Layout /Placement /Block >> /ActualText (\000F\000o\000r\000 \000f\000u\000r\000t\000h\000e\000r\000 \000i\000n\000f\000o\000r\000m\000a\000\ t\000i\000o\000n\000,\000 \000s\000e\000e\000 \000o\000u\000r\000 \000g\000u\000i\000d\000a\000n\000c\ \000e\000 \000o\000n\000 \000d\000i\000r\000e\000c\000t\000 \000m\000a\000r\000k\000e\000t\000i\000n\000\ g\000 \030\000.\000\r\000\n) /K [<< /MCID 0 /Stm 55 0 R /Type /MCR >> << /MCID 1 /Stm 55 0 R /Type /MCR >> << /MCID 2 /Stm 55 0 R /Type /MCR >> << /MCID 3 /Stm 55 0 R /Type /MCR >>] /P 1384 0 R /Pg 323 0 R /S /P /Type /StructElem /XXStyle 2226 0 R >> endobj 2226 0 obj (font-size: 10.175pt; font-family: Verdana; color: rgb\(0,80,152\); line-height: 20pt; ) endobj 2227 0 obj << /A << /BBox [20 744.26843 403.17108 759.99347] /O /Layout /Placement /Block >> /ActualText (What's the best way to compile our own marketing list?\r\n) /K [<< /MCID 4 /Stm 55 0 R /Type /MCR >>] /P 1384 0 R /Pg 323 0 R /S /P /Type /StructElem /XXStyle 2228 0 R >> endobj 2228 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 2229 0 obj << /A << /BBox [20 665.6319 565.79718 723.2594] /O /Layout /Placement /Block >> /ActualText (You may want to compile your own in-house marketing list using details of people who have bought good\ s\r\nor services in the past, or who have registered on your website or made an enquiry. However, you\ should\r\nnot assume that everyone is happy to receive marketing just because they have provided the\ ir contact\r\ndetails.\r\n) /K [<< /MCID 5 /Stm 55 0 R /Type /MCR >> << /MCID 6 /Stm 55 0 R /Type /MCR >> << /MCID 7 /Stm 55 0 R /Type /MCR >> << /MCID 8 /Stm 55 0 R /Type /MCR >>] /P 1384 0 R /Pg 323 0 R /S /P /Type /StructElem /XXStyle 2230 0 R >> endobj 2230 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2231 0 obj << /A << /BBox [20 607.6344 565.70563 649.4444] /O /Layout /Placement /Block >> /ActualText (You should make it clear upfront that you intend to use their details for marketing purposes. The bes\ t way\r\nto get clear consent for your marketing is to provide opt-in boxes that specify the type of \ messages you\r\nplan to send \(eg by email, by text, by phone, by fax, by recorded call\).\r\n) /K [<< /MCID 9 /Stm 55 0 R /Type /MCR >> << /MCID 10 /Stm 55 0 R /Type /MCR >> << /MCID 11 /Stm 55 0 R /Type /MCR >>] /P 1384 0 R /Pg 323 0 R /S /P /Type /StructElem /XXStyle 2232 0 R >> endobj 2232 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2233 0 obj << /A << /BBox [20 549.6369 555.82568 591.4469] /O /Layout /Placement /Block >> /ActualText (You should record when and how you got consent, and what type of messages it covers. If possible, you\ \r\nshould also record whether the customer is an individual or a company, as different rules apply. \ If this is\r\nnot clear, assume they are an individual.\r\n) /K [<< /MCID 12 /Stm 55 0 R /Type /MCR >> << /MCID 13 /Stm 55 0 R /Type /MCR >> << /MCID 14 /Stm 55 0 R /Type /MCR >>] /P 1384 0 R /Pg 323 0 R /S /P /Type /StructElem /XXStyle 2234 0 R >> endobj 2234 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2235 0 obj << /A << /BBox [142.655 522.53437 350.72219 537.33437] /O /Layout /Placement /Block >> /K [<< /Obj 326 0 R /Pg 323 0 R /Type /OBJR >>] /P 1384 0 R /Pg 323 0 R /S /Link /Type /StructElem >> endobj 2236 0 obj << /A << /BBox [20 523.27435 351.64072 533.4494] /O /Layout /Placement /Block >> /ActualText (\000F\000o\000r\000 \000f\000u\000r\000t\000h\000e\000r\000 \000i\000n\000f\000o\000r\000m\000a\000\ t\000i\000o\000n\000,\000 \000s\000e\000e\000 \000o\000u\000r\000 \000g\000u\000i\000d\000a\000n\000c\ \000e\000 \000o\000n\000 \000d\000i\000r\000e\000c\000t\000 \000m\000a\000r\000k\000e\000t\000i\000n\000\ g\000 \030\000.\000\r\000\n) /K [<< /MCID 15 /Stm 55 0 R /Type /MCR >> << /MCID 16 /Stm 55 0 R /Type /MCR >> << /MCID 17 /Stm 55 0 R /Type /MCR >> << /MCID 18 /Stm 55 0 R /Type /MCR >>] /P 1384 0 R /Pg 323 0 R /S /P /Type /StructElem /XXStyle 2237 0 R >> endobj 2237 0 obj (font-size: 10.175pt; font-family: Verdana; color: rgb\(0,80,152\); line-height: 20pt; ) endobj 2238 0 obj << /A << /BBox [20 480.11157 233.21527 495.83658] /O /Layout /Placement /Block >> /ActualText (Can we sell our marketing list?\r\n) /K [<< /MCID 19 /Stm 55 0 R /Type /MCR >>] /P 1384 0 R /Pg 323 0 R /S /P /Type /StructElem /XXStyle 2239 0 R >> endobj 2239 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 2240 0 obj << /A << /BBox [20 433.10999 559.02063 459.10251] /O /Layout /Placement /Block >> /ActualText (As a general rule, you can only sell your marketing list if you have the consent of the listed indivi\ duals to\r\ndo so.\r\n) /K [<< /MCID 20 /Stm 55 0 R /Type /MCR >> << /MCID 21 /Stm 55 0 R /Type /MCR >>] /P 1384 0 R /Pg 323 0 R /S /P /Type /StructElem /XXStyle 2241 0 R >> endobj 2241 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2242 0 obj << /A << /BBox [20 390.92999 564.90179 416.92249] /O /Layout /Placement /Block >> /ActualText (Other businesses will only be able to use the list for recorded calls, texts or emails if the people \ on the list\r\nhave specifically consented to receive that type of message from that company.\r\n) /K [<< /MCID 22 /Stm 55 0 R /Type /MCR >> << /MCID 23 /Stm 55 0 R /Type /MCR >>] /P 1384 0 R /Pg 323 0 R /S /P /Type /StructElem /XXStyle 2243 0 R >> endobj 2243 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2244 0 obj << /A << /BBox [142.655 363.8275 350.72219 378.6275] /O /Layout /Placement /Block >> /K [<< /Obj 327 0 R /Pg 323 0 R /Type /OBJR >>] /P 1384 0 R /Pg 323 0 R /S /Link /Type /StructElem >> endobj 2245 0 obj << /A << /BBox [20 364.5675 351.64072 374.74249] /O /Layout /Placement /Block >> /ActualText (\000F\000o\000r\000 \000f\000u\000r\000t\000h\000e\000r\000 \000i\000n\000f\000o\000r\000m\000a\000\ t\000i\000o\000n\000,\000 \000s\000e\000e\000 \000o\000u\000r\000 \000g\000u\000i\000d\000a\000n\000c\ \000e\000 \000o\000n\000 \000d\000i\000r\000e\000c\000t\000 \000m\000a\000r\000k\000e\000t\000i\000n\000\ g\000 \030\000.\000\r\000\n) /K [<< /MCID 24 /Stm 55 0 R /Type /MCR >> << /MCID 25 /Stm 55 0 R /Type /MCR >> << /MCID 26 /Stm 55 0 R /Type /MCR >> << /MCID 27 /Stm 55 0 R /Type /MCR >>] /P 1384 0 R /Pg 323 0 R /S /P /Type /StructElem /XXStyle 2246 0 R >> endobj 2246 0 obj (font-size: 10.175pt; font-family: Verdana; color: rgb\(0,80,152\); line-height: 20pt; ) endobj 2247 0 obj << /A << /BBox [20 321.40472 416.49014 337.1297] /O /Layout /Placement /Block >> /ActualText (Can we share our list with other companies in our group?\r\n) /K [<< /MCID 28 /Stm 55 0 R /Type /MCR >>] /P 1384 0 R /Pg 323 0 R /S /P /Type /StructElem /XXStyle 2248 0 R >> endobj 2248 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 2249 0 obj << /A << /BBox [20 274.40314 564.60669 300.39563] /O /Layout /Placement /Block >> /ActualText (The same rules apply as for other third parties. If you intend to share the list within your group, y\ ou must\r\nhave each individual's specific consent to marketing from your group companies.\r\n) /K [<< /MCID 29 /Stm 55 0 R /Type /MCR >> << /MCID 30 /Stm 55 0 R /Type /MCR >>] /P 1384 0 R /Pg 323 0 R /S /P /Type /StructElem /XXStyle 2250 0 R >> endobj 2250 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2251 0 obj << /A << /BBox [20 184.77061 565.88873 258.21564] /O /Layout /Placement /Block >> /ActualText (As always, the best way to get consent is to provide an opt-in box. You should list the group compani\ es\r\n\(you could do this online by providing a link\). You may even want to consider offering separa\ te opt-ins for\r\neach company, to give the individual greater choice and to target your group's mark\ eting more effectively.\r\nYou cannot show consent if you only provide information about marketing fr\ om your group companies as\r\npart of a privacy policy that is hard to find, difficult to understand,\ or rarely read.\r\n) /K [<< /MCID 31 /Stm 55 0 R /Type /MCR >> << /MCID 32 /Stm 55 0 R /Type /MCR >> << /MCID 33 /Stm 55 0 R /Type /MCR >> << /MCID 34 /Stm 55 0 R /Type /MCR >> << /MCID 35 /Stm 55 0 R /Type /MCR >> << /MCID 36 /Stm 55 0 R /Type /MCR >> << /MCID 37 /Stm 55 0 R /Type /MCR >>] /P 1384 0 R /Pg 323 0 R /S /P /Type /StructElem /XXStyle 2252 0 R >> endobj 2252 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2253 0 obj << /A << /BBox [20 141.60783 422.57574 157.33282] /O /Layout /Placement /Block >> /ActualText (Can one company use one list for multiple trading names?\r\n) /K [<< /MCID 38 /Stm 55 0 R /Type /MCR >>] /P 1384 0 R /Pg 323 0 R /S /P /Type /StructElem /XXStyle 2254 0 R >> endobj 2254 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 2255 0 obj << /A << /BBox [20 62.97125 569.27704 120.59874] /O /Layout /Placement /Block >> /ActualText (If you are a single entity trading under several different names, you should not assume that a custom\ er\r\nopting in to marketing from one brand is consenting to marketing from all your brands. Consent \ must be\r\ninformed, and customers may not even be aware of any connection between the brands. You ma\ y also find\r\nit difficult to rely on the soft opt-in, as this only applies to similar products and \ services.\r\n) /K [<< /MCID 39 /Stm 55 0 R /Type /MCR >> << /MCID 40 /Stm 55 0 R /Type /MCR >> << /MCID 41 /Stm 55 0 R /Type /MCR >> << /MCID 42 /Stm 55 0 R /Type /MCR >> << /MCID 43 /Stm 55 0 R /Type /MCR >> << /MCID 44 /Stm 55 0 R /Type /MCR >>] /P 1384 0 R /Pg 323 0 R /S /P /Type /StructElem /XXStyle 2256 0 R >> endobj 2256 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2257 0 obj << /A << /BBox [142.50469 62.23125 199.93563 77.03125] /O /Layout /Placement /Block >> /K [<< /Obj 328 0 R /Pg 323 0 R /Type /OBJR >>] /P 1384 0 R /Pg 323 0 R /S /Link /Type /StructElem >> endobj 2258 0 obj << /A << /BBox [563.65997 30 574.65997 41] /O /Layout /Placement /Block >> /ActualText (27\r\n) /K [0] /P 1384 0 R /Pg 323 0 R /S /P /Type /StructElem /XXStyle 2259 0 R >> endobj 2259 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 2260 0 obj << /A << /BBox [20 29 115.326 40] /O /Layout /Placement /Block >> /ActualText (09 May 2018 - 2.4.69\r\n) /K [1] /P 1384 0 R /Pg 323 0 R /S /P /Type /StructElem /XXStyle 2261 0 R >> endobj 2261 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 2262 0 obj << /A << /BBox [20 771.61377 562.74469 797.60626] /O /Layout /Placement /Block >> /ActualText (If you want to use one list for all your trading names, you should list them all clearly when you obt\ ain the\r\nopt-in.\r\n) /K [<< /MCID 0 /Stm 56 0 R /Type /MCR >> << /MCID 1 /Stm 56 0 R /Type /MCR >>] /P 1384 0 R /Pg 333 0 R /S /P /Type /StructElem /XXStyle 2263 0 R >> endobj 2263 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2264 0 obj << /A << /BBox [20 729.43378 569.57208 755.42627] /O /Layout /Placement /Block >> /ActualText (If an individual opts out of marketing from one trading name, you should assume this opt-out applies \ to all\r\nyour trading names unless they make it clear otherwise.\r\n) /K [<< /MCID 2 /Stm 56 0 R /Type /MCR >> << /MCID 3 /Stm 56 0 R /Type /MCR >>] /P 1384 0 R /Pg 333 0 R /S /P /Type /StructElem /XXStyle 2265 0 R >> endobj 2265 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2266 0 obj << /A << /BBox [20 686.27094 368.30875 701.99591] /O /Layout /Placement /Block >> /ActualText (How should we respond to objections or opt-outs?\r\n) /K [<< /MCID 4 /Stm 56 0 R /Type /MCR >>] /P 1384 0 R /Pg 333 0 R /S /P /Type /StructElem /XXStyle 2267 0 R >> endobj 2267 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 2268 0 obj << /A << /BBox [20 607.6344 565.8277 665.2619] /O /Layout /Placement /Block >> /ActualText (As soon as someone objects to or opts out of your marketing, you should add them to a 'do not contact\ '\r\nlist. You should screen all your marketing against this list to make sure you don't contact anyo\ ne who has\r\nopted out. You can send an immediate reply confirming they have unsubscribed, but you m\ ust not contact\r\nthem at a later date even if this is just to ask if they want to opt back in.\r\n) /K [<< /MCID 5 /Stm 56 0 R /Type /MCR >> << /MCID 6 /Stm 56 0 R /Type /MCR >> << /MCID 7 /Stm 56 0 R /Type /MCR >> << /MCID 8 /Stm 56 0 R /Type /MCR >>] /P 1384 0 R /Pg 333 0 R /S /P /Type /StructElem /XXStyle 2269 0 R >> endobj 2269 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2270 0 obj << /A << /BBox [20 533.8194 561.91034 591.4469] /O /Layout /Placement /Block >> /ActualText (You must not simply delete their details altogether, as you need to ensure they are not later put bac\ k on\r\nyour marketing list by mistake \(for example if you buy more leads that include the same deta\ ils\). If\r\nsomeone asks you to delete their details, you should explain that you will need to keep \ them on a 'do not\r\ncontact' list to make sure you comply with their right to opt out.\r\n) /K [<< /MCID 9 /Stm 56 0 R /Type /MCR >> << /MCID 10 /Stm 56 0 R /Type /MCR >> << /MCID 11 /Stm 56 0 R /Type /MCR >> << /MCID 12 /Stm 56 0 R /Type /MCR >>] /P 1384 0 R /Pg 333 0 R /S /P /Type /StructElem /XXStyle 2271 0 R >> endobj 2271 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2272 0 obj << /A << /BBox [142.655 506.71687 350.72219 521.51687] /O /Layout /Placement /Block >> /K [<< /Obj 335 0 R /Pg 333 0 R /Type /OBJR >>] /P 1384 0 R /Pg 333 0 R /S /Link /Type /StructElem >> endobj 2273 0 obj << /A << /BBox [20 507.45688 351.64072 517.6319] /O /Layout /Placement /Block >> /ActualText (\000F\000o\000r\000 \000f\000u\000r\000t\000h\000e\000r\000 \000i\000n\000f\000o\000r\000m\000a\000\ t\000i\000o\000n\000,\000 \000s\000e\000e\000 \000o\000u\000r\000 \000g\000u\000i\000d\000a\000n\000c\ \000e\000 \000o\000n\000 \000d\000i\000r\000e\000c\000t\000 \000m\000a\000r\000k\000e\000t\000i\000n\000\ g\000 \030\000.\000\r\000\n) /K [<< /MCID 13 /Stm 56 0 R /Type /MCR >> << /MCID 14 /Stm 56 0 R /Type /MCR >> << /MCID 15 /Stm 56 0 R /Type /MCR >> << /MCID 16 /Stm 56 0 R /Type /MCR >>] /P 1384 0 R /Pg 333 0 R /S /P /Type /StructElem /XXStyle 2274 0 R >> endobj 2274 0 obj (font-size: 10.175pt; font-family: Verdana; color: rgb\(0,80,152\); line-height: 20pt; ) endobj 2275 0 obj << /A << /BBox [20 464.29407 400.41919 480.01907] /O /Layout /Placement /Block >> /ActualText (How do the rules apply to our loyalty scheme members\r\n) /K [<< /MCID 17 /Stm 56 0 R /Type /MCR >>] /P 1384 0 R /Pg 333 0 R /S /P /Type /StructElem /XXStyle 2276 0 R >> endobj 2276 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 2277 0 obj << /A << /BBox [20 369.84 569.64471 443.285] /O /Layout /Placement /Block >> /ActualText (If you operate a loyalty scheme, you should make sure your customers understand what messages they\r\n\ will receive if they sign up. They are likely to expect a periodic update on how many points or vouch\ ers\r\nthey have earned. In our view, under the soft opt-in rule, as long as you provide a clear opt-\ out when they\r\nsign up and in every subsequent message, you may also send them further electronic m\ ail about other\r\npromotions unless they opt out.\r\n) /K [<< /MCID 18 /Stm 56 0 R /Type /MCR >> << /MCID 19 /Stm 56 0 R /Type /MCR >> << /MCID 20 /Stm 56 0 R /Type /MCR >> << /MCID 21 /Stm 56 0 R /Type /MCR >> << /MCID 22 /Stm 56 0 R /Type /MCR >> << /MCID 23 /Stm 56 0 R /Type /MCR >> << /MCID 24 /Stm 56 0 R /Type /MCR >> << /MCID 25 /Stm 56 0 R /Type /MCR >> << /MCID 26 /Stm 56 0 R /Type /MCR >>] /P 1384 0 R /Pg 333 0 R /S /P /Type /StructElem /XXStyle 2278 0 R >> endobj 2278 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2279 0 obj << /A << /BBox [233.15469 400.735 313.79156 415.535] /O /Layout /Placement /Block >> /K [<< /Obj 336 0 R /Pg 333 0 R /Type /OBJR >>] /P 1384 0 R /Pg 333 0 R /S /Link /Type /StructElem >> endobj 2280 0 obj << /A << /BBox [408.88156 384.9175 487.92281 399.7175] /O /Layout /Placement /Block >> /K [<< /Obj 337 0 R /Pg 333 0 R /Type /OBJR >>] /P 1384 0 R /Pg 333 0 R /S /Link /Type /StructElem >> endobj 2281 0 obj << /A << /BBox [20 296.02502 570.52856 353.6525] /O /Layout /Placement /Block >> /ActualText (If you operate a joint loyalty scheme with other companies, you must make sure customers are fully aw\ are\r\nof the nature of the scheme and range of the promotions you propose to send. In our view, unde\ r the soft\r\nopt-in rule, as long as you do so and provide a clear opt-out when they sign up and in \ every message, the\r\nscheme may send electronic mail about incentives offered by any of the partners\ .\r\n) /K [<< /MCID 27 /Stm 56 0 R /Type /MCR >> << /MCID 28 /Stm 56 0 R /Type /MCR >> << /MCID 29 /Stm 56 0 R /Type /MCR >> << /MCID 30 /Stm 56 0 R /Type /MCR >>] /P 1384 0 R /Pg 333 0 R /S /P /Type /StructElem /XXStyle 2282 0 R >> endobj 2282 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2283 0 obj << /A << /BBox [20 238.0275 539.39307 279.83752] /O /Layout /Placement /Block >> /ActualText (However, if a participating company wants to send additional marketing messages outside the loyalty\r\ \nscheme, it must have the individual's clear consent to do so. If there are several partners in a lo\ yalty\r\nscheme, you may therefore find it easier to provide specific opt-in boxes when people sign u\ p.\r\n) /K [<< /MCID 31 /Stm 56 0 R /Type /MCR >> << /MCID 32 /Stm 56 0 R /Type /MCR >> << /MCID 33 /Stm 56 0 R /Type /MCR >>] /P 1384 0 R /Pg 333 0 R /S /P /Type /StructElem /XXStyle 2284 0 R >> endobj 2284 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2285 0 obj << /A << /BBox [20 194.86467 243.49944 210.58968] /O /Layout /Placement /Block >> /ActualText (Can we send marketing by post?\r\n) /K [<< /MCID 34 /Stm 56 0 R /Type /MCR >>] /P 1384 0 R /Pg 333 0 R /S /P /Type /StructElem /XXStyle 2286 0 R >> endobj 2286 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 2287 0 obj << /A << /BBox [20 147.86314 557.30103 173.85564] /O /Layout /Placement /Block >> /ActualText (PECR do not cover marketing by post, but if you are sending post to named individuals you must comply\ \r\nwith the Data Protection Act and the UK GDPR.\r\n) /K [<< /MCID 35 /Stm 56 0 R /Type /MCR >> << /MCID 36 /Stm 56 0 R /Type /MCR >> << /MCID 37 /Stm 56 0 R /Type /MCR >> << /MCID 38 /Stm 56 0 R /Type /MCR >>] /P 1384 0 R /Pg 333 0 R /S /P /Type /StructElem /XXStyle 2288 0 R >> endobj 2288 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2289 0 obj << /A << /BBox [20 107.33655 134.79251 123.06155] /O /Layout /Placement /Block >> /ActualText (Further Reading\r\n) /K [<< /MCID 39 /Stm 56 0 R /Type /MCR >>] /P 1384 0 R /Pg 333 0 R /S /P /Type /StructElem /XXStyle 2290 0 R >> endobj 2290 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 2291 0 obj << /A << /BBox [20 55.525 575 98.63] /O /Layout /Placement /Block >> /K [<< /Obj 338 0 R /Pg 333 0 R /Type /OBJR >>] /P 1384 0 R /Pg 333 0 R /S /Link /Type /StructElem >> endobj 2292 0 obj << /A << /BBox [26.70625 75.36623 42.43125 91.09123] /O /Layout /Placement /Block >> /ActualText (\f\000\r\000\n) /K [<< /MCID 40 /Stm 56 0 R /Type /MCR >>] /P 1384 0 R /Pg 333 0 R /S /P /Type /StructElem /XXStyle 2293 0 R >> endobj 2293 0 obj (font-size: 15.725pt; font-family: icomoon; color: rgb\(80,75,72\); ) endobj 2294 0 obj << /A << /BBox [46.13125 79.32063 204.27155 90.42063] /O /Layout /Placement /Block >> /ActualText (\000G\000u\000i\000d\000a\000n\000c\000e\000 \000o\000n\000 \000d\000i\000r\000e\000c\000t\000 \000\ m\000a\000r\000k\000e\000t\000i\000n\000g\000 \030\000\r\000\n) /K [<< /MCID 41 /Stm 56 0 R /Type /MCR >> << /MCID 42 /Stm 56 0 R /Type /MCR >>] /P 1384 0 R /Pg 333 0 R /S /P /Type /StructElem /XXStyle 2295 0 R >> endobj 2295 0 obj (font-size: 11.1pt; font-family: Georgia; color: rgb\(0,80,152\); line-height: 14pt; ) endobj 2296 0 obj << /A << /BBox [46.13125 63.45689 126.1345 72.70689] /O /Layout /Placement /Block >> /ActualText (For organisations\r\n) /K [<< /MCID 43 /Stm 56 0 R /Type /MCR >>] /P 1384 0 R /Pg 333 0 R /S /P /Type /StructElem /XXStyle 2297 0 R >> endobj 2297 0 obj (font-size: 9.25pt; font-family: Verdana; color: rgb\(80,75,72\); line-height: 13pt; ) endobj 2298 0 obj << /A << /BBox [563.65997 30 574.65997 41] /O /Layout /Placement /Block >> /ActualText (28\r\n) /K [0] /P 1384 0 R /Pg 333 0 R /S /P /Type /StructElem /XXStyle 2299 0 R >> endobj 2299 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 2300 0 obj << /A << /BBox [20 29 115.326 40] /O /Layout /Placement /Block >> /ActualText (09 May 2018 - 2.4.69\r\n) /K [1] /P 1384 0 R /Pg 333 0 R /S /P /Type /StructElem /XXStyle 2301 0 R >> endobj 2301 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 2302 0 obj << /A << /BBox [20 783.28031 575 802] /O /Layout /Placement /Block >> /K [<< /Obj 344 0 R /Pg 342 0 R /Type /OBJR >>] /P 1384 0 R /Pg 342 0 R /S /Link /Type /StructElem >> endobj 2303 0 obj << /A << /BBox [46.13125 789.26971 114.98825 798.51971] /O /Layout /Placement /Block >> /ActualText (PDF \(821.49K\)\r\n) /K [<< /MCID 0 /Stm 57 0 R /Type /MCR >>] /P 1384 0 R /Pg 342 0 R /S /P /Type /StructElem /XXStyle 2304 0 R >> endobj 2304 0 obj (font-size: 9.25pt; font-family: Verdana; color: rgb\(80,75,72\); line-height: 13pt; ) endobj 2305 0 obj << /A << /BBox [563.65997 30 574.65997 41] /O /Layout /Placement /Block >> /ActualText (29\r\n) /K [0] /P 1384 0 R /Pg 342 0 R /S /P /Type /StructElem /XXStyle 2306 0 R >> endobj 2306 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 2307 0 obj << /A << /BBox [20 29 115.326 40] /O /Layout /Placement /Block >> /ActualText (09 May 2018 - 2.4.69\r\n) /K [1] /P 1384 0 R /Pg 342 0 R /S /P /Type /StructElem /XXStyle 2308 0 R >> endobj 2308 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 2309 0 obj << /A << /BBox [20 774.78186 355.1275 797.90686] /O /Layout /Placement /Block >> /ActualText (Cookies and similar technologies\r\n) /K [<< /MCID 0 /Stm 58 0 R /Type /MCR >>] /P 1384 0 R /Pg 345 0 R /S /P /Type /StructElem /XXStyle 2310 0 R >> endobj 2310 0 obj (font-size: 23.125pt; font-family: Georgia; ) endobj 2311 0 obj << /A << /BBox [20 492.76093 131.12857 747.39032] /O /Layout /Placement /Block >> /ActualText (In brief\203\r\nIn more detail\203\r\n) /K [<< /MCID 1 /Stm 58 0 R /Type /MCR >> << /MCID 2 /Stm 58 0 R /Type /MCR >>] /P 1384 0 R /Pg 345 0 R /S /P /Type /StructElem /XXStyle 2312 0 R >> endobj 2312 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 239pt; ) endobj 2313 0 obj << /A << /BBox [290.5625 683.6925 304.4375 697.5675] /O /Layout /Placement /Block >> /ActualText (\036\000\r\000\n) /K [<< /MCID 3 /Stm 58 0 R /Type /MCR >>] /P 1384 0 R /Pg 345 0 R /S /P /Type /StructElem /XXStyle 2314 0 R >> endobj 2314 0 obj (font-size: 13.875pt; font-family: icomoon; color: rgb\(255,255,255\); ) endobj 2315 0 obj << /A << /BBox [30.545 641.37378 560.65234 667.36621] /O /Layout /Placement /Block >> /ActualText (You must tell people if you set cookies, and clearly explain what the cookies do and why. You must al\ so\r\nget the user's consent. Consent must be actively and clearly given.\r\n) /K [<< /MCID 4 /Stm 58 0 R /Type /MCR >> << /MCID 5 /Stm 58 0 R /Type /MCR >>] /P 1384 0 R /Pg 345 0 R /S /P /Type /StructElem /XXStyle 2316 0 R >> endobj 2316 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2317 0 obj << /A << /BBox [30.545 599.19373 550.20258 625.18628] /O /Layout /Placement /Block >> /ActualText (There is an exception for cookies that are essential to provide an online service at someone's reques\ t\r\n\(eg to remember what's in their online basket, or to ensure security in online banking\).\r\n) /K [<< /MCID 6 /Stm 58 0 R /Type /MCR >> << /MCID 7 /Stm 58 0 R /Type /MCR >>] /P 1384 0 R /Pg 345 0 R /S /P /Type /StructElem /XXStyle 2318 0 R >> endobj 2318 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2319 0 obj << /A << /BBox [30.545 557.01373 564.10162 583.00623] /O /Layout /Placement /Block >> /ActualText (The same rules also apply if you use any other type of technology to store or gain access to informat\ ion\r\non someone's device.\r\n) /K [<< /MCID 8 /Stm 58 0 R /Type /MCR >> << /MCID 9 /Stm 58 0 R /Type /MCR >>] /P 1384 0 R /Pg 345 0 R /S /P /Type /StructElem /XXStyle 2320 0 R >> endobj 2320 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2321 0 obj << /A << /BBox [33.9675 461.36875 128.20188 476.16875] /O /Layout /Placement /Block >> /K [<< /Obj 347 0 R /Pg 345 0 R /Type /OBJR >>] /P 1384 0 R /Pg 345 0 R /S /Link /Type /StructElem >> endobj 2322 0 obj << /A << /BBox [35.8175 261.73062 336.31577 472.28375] /O /Layout /Placement /Block >> /ActualText (What is a cookie?\r\nWhat do we need to do to comply?\r\nWhat else is covered, apart from cookies?\r\n\ What information must we give users?\r\nWhat counts as consent?\r\nDo we need consent from the subscr\ iber or from the user?\r\nAre there any exemptions?\r\nDo the rules still apply if the data is anonym\ ous?\r\nWhere can we get more information?\r\nHow do these rules affect apps?\r\nChecklists\r\n) /K [<< /MCID 10 /Stm 58 0 R /Type /MCR >> << /MCID 11 /Stm 58 0 R /Type /MCR >> << /MCID 12 /Stm 58 0 R /Type /MCR >> << /MCID 13 /Stm 58 0 R /Type /MCR >> << /MCID 14 /Stm 58 0 R /Type /MCR >> << /MCID 15 /Stm 58 0 R /Type /MCR >> << /MCID 16 /Stm 58 0 R /Type /MCR >> << /MCID 17 /Stm 58 0 R /Type /MCR >> << /MCID 18 /Stm 58 0 R /Type /MCR >> << /MCID 19 /Stm 58 0 R /Type /MCR >> << /MCID 20 /Stm 58 0 R /Type /MCR >>] /P 1384 0 R /Pg 345 0 R /S /P /Type /StructElem /XXStyle 2323 0 R >> endobj 2323 0 obj (font-size: 10.175pt; font-family: Verdana; color: rgb\(0,80,152\); line-height: 20pt; ) endobj 2324 0 obj << /A << /BBox [33.9675 441.33094 216.96719 456.13094] /O /Layout /Placement /Block >> /K [<< /Obj 348 0 R /Pg 345 0 R /Type /OBJR >>] /P 1384 0 R /Pg 345 0 R /S /Link /Type /StructElem >> endobj 2325 0 obj << /A << /BBox [33.9675 421.29312 253.05375 436.09312] /O /Layout /Placement /Block >> /K [<< /Obj 349 0 R /Pg 345 0 R /Type /OBJR >>] /P 1384 0 R /Pg 345 0 R /S /Link /Type /StructElem >> endobj 2326 0 obj << /A << /BBox [33.9675 401.25531 235.96438 416.05531] /O /Layout /Placement /Block >> /K [<< /Obj 350 0 R /Pg 345 0 R /Type /OBJR >>] /P 1384 0 R /Pg 345 0 R /S /Link /Type /StructElem >> endobj 2327 0 obj << /A << /BBox [33.9675 381.2175 166.27719 396.0175] /O /Layout /Placement /Block >> /K [<< /Obj 351 0 R /Pg 345 0 R /Type /OBJR >>] /P 1384 0 R /Pg 345 0 R /S /Link /Type /StructElem >> endobj 2328 0 obj << /A << /BBox [33.9675 361.17969 339.09031 375.97969] /O /Layout /Placement /Block >> /K [<< /Obj 352 0 R /Pg 345 0 R /Type /OBJR >>] /P 1384 0 R /Pg 345 0 R /S /Link /Type /StructElem >> endobj 2329 0 obj << /A << /BBox [33.9675 341.14187 176.57937 355.94187] /O /Layout /Placement /Block >> /K [<< /Obj 353 0 R /Pg 345 0 R /Type /OBJR >>] /P 1384 0 R /Pg 345 0 R /S /Link /Type /StructElem >> endobj 2330 0 obj << /A << /BBox [33.9675 321.10406 289.4525 335.90406] /O /Layout /Placement /Block >> /K [<< /Obj 354 0 R /Pg 345 0 R /Type /OBJR >>] /P 1384 0 R /Pg 345 0 R /S /Link /Type /StructElem >> endobj 2331 0 obj << /A << /BBox [33.9675 301.06625 228.84188 315.86625] /O /Layout /Placement /Block >> /K [<< /Obj 355 0 R /Pg 345 0 R /Type /OBJR >>] /P 1384 0 R /Pg 345 0 R /S /Link /Type /StructElem >> endobj 2332 0 obj << /A << /BBox [33.9675 281.02844 202.16719 295.82844] /O /Layout /Placement /Block >> /K [<< /Obj 356 0 R /Pg 345 0 R /Type /OBJR >>] /P 1384 0 R /Pg 345 0 R /S /Link /Type /StructElem >> endobj 2333 0 obj << /A << /BBox [33.9675 260.99062 89.68719 275.79062] /O /Layout /Placement /Block >> /K [<< /Obj 357 0 R /Pg 345 0 R /Type /OBJR >>] /P 1384 0 R /Pg 345 0 R /S /Link /Type /StructElem >> endobj 2334 0 obj << /A << /BBox [20 219.0881 140.76801 234.81311] /O /Layout /Placement /Block >> /ActualText (What is a cookie?\r\n) /K [<< /MCID 21 /Stm 58 0 R /Type /MCR >>] /P 1384 0 R /Pg 345 0 R /S /P /Type /StructElem /XXStyle 2335 0 R >> endobj 2335 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 2336 0 obj << /A << /BBox [20 156.26906 559.47852 198.07906] /O /Layout /Placement /Block >> /ActualText (A cookie is a small text file that is downloaded onto 'terminal equipment' \(eg a computer or smartph\ one\)\r\nwhen the user accesses a website. It allows the website to recognise that user's device and \ store some\r\ninformation about the user's preferences or past actions.\r\n) /K [<< /MCID 22 /Stm 58 0 R /Type /MCR >> << /MCID 23 /Stm 58 0 R /Type /MCR >> << /MCID 24 /Stm 58 0 R /Type /MCR >>] /P 1384 0 R /Pg 345 0 R /S /P /Type /StructElem /XXStyle 2337 0 R >> endobj 2337 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2338 0 obj << /A << /BBox [20 113.10627 258.12369 128.83127] /O /Layout /Placement /Block >> /ActualText (What do we need to do to comply?\r\n) /K [<< /MCID 25 /Stm 58 0 R /Type /MCR >>] /P 1384 0 R /Pg 345 0 R /S /P /Type /StructElem /XXStyle 2339 0 R >> endobj 2339 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 2340 0 obj << /A << /BBox [20 81.92218 393.2597 92.09718] /O /Layout /Placement /Block >> /ActualText (The rules on cookies are in regulation 6. The basic rule is that you must:\r\n) /K [<< /MCID 26 /Stm 58 0 R /Type /MCR >>] /P 1384 0 R /Pg 345 0 R /S /P /Type /StructElem /XXStyle 2341 0 R >> endobj 2341 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2342 0 obj << /A << /BBox [20 29 115.326 40] /O /Layout /Placement /Block >> /ActualText (09 May 2018 - 2.4.69\r\n) /K [0] /P 1384 0 R /Pg 345 0 R /S /P /Type /StructElem /XXStyle 2343 0 R >> endobj 2343 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 2344 0 obj << /A << /BBox [563.65997 30 574.65997 41] /O /Layout /Placement /Block >> /ActualText (30\r\n) /K [1] /P 1384 0 R /Pg 345 0 R /S /P /Type /StructElem /XXStyle 2345 0 R >> endobj 2345 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 2346 0 obj << /A << /BBox [35.8175 747.88751 333.73132 798.13812] /O /Layout /Placement /Block >> /ActualText (tell people the cookies are there;\r\nexplain what the cookies are doing and why; and\r\nget the pers\ on's consent to store a cookie on their device.\r\n) /K [<< /MCID 0 /Stm 59 0 R /Type /MCR >> << /MCID 1 /Stm 59 0 R /Type /MCR >> << /MCID 2 /Stm 59 0 R /Type /MCR >>] /P 1384 0 R /Pg 361 0 R /S /P /Type /StructElem /XXStyle 2347 0 R >> endobj 2347 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 20pt; ) endobj 2348 0 obj << /A << /BBox [20 690.41034 567.72028 732.22034] /O /Layout /Placement /Block >> /ActualText (As long as you do this the first time you set cookies, you do not have to repeat it every time the sa\ me\r\nperson visits your website. However, bear in mind that devices may be used by different people.\ If there is\r\nlikely to be more than one user, you may want to consider repeating this process at s\ uitable intervals.\r\n) /K [<< /MCID 3 /Stm 59 0 R /Type /MCR >> << /MCID 4 /Stm 59 0 R /Type /MCR >> << /MCID 5 /Stm 59 0 R /Type /MCR >>] /P 1384 0 R /Pg 361 0 R /S /P /Type /StructElem /XXStyle 2349 0 R >> endobj 2349 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2350 0 obj << /A << /BBox [20 664.04779 452.02032 674.22284] /O /Layout /Placement /Block >> /ActualText (You may also need to obtain fresh consent if your use of cookies changes over time.\r\n) /K [<< /MCID 6 /Stm 59 0 R /Type /MCR >>] /P 1384 0 R /Pg 361 0 R /S /P /Type /StructElem /XXStyle 2351 0 R >> endobj 2351 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2352 0 obj << /A << /BBox [20 620.88501 306.41513 636.60999] /O /Layout /Placement /Block >> /ActualText (What else is covered, apart from cookies?\r\n) /K [<< /MCID 7 /Stm 59 0 R /Type /MCR >>] /P 1384 0 R /Pg 361 0 R /S /P /Type /StructElem /XXStyle 2353 0 R >> endobj 2353 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 2354 0 obj << /A << /BBox [20 573.88342 571.60712 599.87592] /O /Layout /Placement /Block >> /ActualText (Although this guide focuses on cookies, regulation 6 actually applies to anyone who stores informatio\ n on a\r\nuser's device or gains access to information on a user's device, in either case by any meth\ od.\r\n) /K [<< /MCID 8 /Stm 59 0 R /Type /MCR >> << /MCID 9 /Stm 59 0 R /Type /MCR >>] /P 1384 0 R /Pg 361 0 R /S /P /Type /StructElem /XXStyle 2355 0 R >> endobj 2355 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2356 0 obj << /A << /BBox [20 515.88593 556.97546 557.69592] /O /Layout /Placement /Block >> /ActualText (This means the same rules apply to any similar technologies - such as Local Shared Objects \(sometime\ s\r\ncalled Flash cookies\) - and can also cover other types of technology, including apps on smartph\ ones,\r\ntablets, smart TVs or other devices.\r\n) /K [<< /MCID 10 /Stm 59 0 R /Type /MCR >> << /MCID 11 /Stm 59 0 R /Type /MCR >> << /MCID 12 /Stm 59 0 R /Type /MCR >> << /MCID 13 /Stm 59 0 R /Type /MCR >> << /MCID 14 /Stm 59 0 R /Type /MCR >>] /P 1384 0 R /Pg 361 0 R /S /P /Type /StructElem /XXStyle 2357 0 R >> endobj 2357 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2358 0 obj << /A << /BBox [422.81438 530.96344 451.52406 545.76344] /O /Layout /Placement /Block >> /K [<< /Obj 363 0 R /Pg 361 0 R /Type /OBJR >>] /P 1384 0 R /Pg 361 0 R /S /Link /Type /StructElem >> endobj 2359 0 obj << /A << /BBox [20 473.70596 544.94861 499.69846] /O /Layout /Placement /Block >> /ActualText (These rules also outlaw spyware or any similar covert surveillance software that downloads to a user'\ s\r\ndevice and tracks their activities without their knowledge.\r\n) /K [<< /MCID 15 /Stm 59 0 R /Type /MCR >> << /MCID 16 /Stm 59 0 R /Type /MCR >>] /P 1384 0 R /Pg 361 0 R /S /P /Type /StructElem /XXStyle 2360 0 R >> endobj 2360 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2361 0 obj << /A << /BBox [20 430.54315 286.82181 446.26813] /O /Layout /Placement /Block >> /ActualText (What information must we give users?\r\n) /K [<< /MCID 17 /Stm 59 0 R /Type /MCR >>] /P 1384 0 R /Pg 361 0 R /S /P /Type /StructElem /XXStyle 2362 0 R >> endobj 2362 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 2363 0 obj << /A << /BBox [20 320.27155 572.11584 409.53406] /O /Layout /Placement /Block >> /ActualText (PECR do not set out exactly what information you must provide or how to provide it - this is up to yo\ u. The\r\nonly requirement is that it must be "clear and comprehensive" information about your purpos\ es. You must\r\nexplain the way the cookies \(or other similar technologies\) work and what you use t\ hem for, and the\r\nexplanation must be clear and easily available. Users must be able to understand \ the potential\r\nconsequences of allowing the cookies. You may need to make sure the language and lev\ el of detail are\r\nappropriate for your intended audience.\r\n) /K [<< /MCID 18 /Stm 59 0 R /Type /MCR >> << /MCID 19 /Stm 59 0 R /Type /MCR >> << /MCID 20 /Stm 59 0 R /Type /MCR >> << /MCID 21 /Stm 59 0 R /Type /MCR >> << /MCID 22 /Stm 59 0 R /Type /MCR >> << /MCID 23 /Stm 59 0 R /Type /MCR >>] /P 1384 0 R /Pg 361 0 R /S /P /Type /StructElem /XXStyle 2364 0 R >> endobj 2364 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2365 0 obj << /A << /BBox [125.60031 293.16906 268.52437 307.96906] /O /Layout /Placement /Block >> /K [<< /Obj 364 0 R /Pg 361 0 R /Type /OBJR >>] /P 1384 0 R /Pg 361 0 R /S /Link /Type /StructElem >> endobj 2366 0 obj << /A << /BBox [20 293.90906 442.63156 304.08405] /O /Layout /Placement /Block >> /ActualText (This is similar to the transparency requirements of the UK GDPR \(privacy notices\).\r\n) /K [<< /MCID 24 /Stm 59 0 R /Type /MCR >> << /MCID 25 /Stm 59 0 R /Type /MCR >> << /MCID 26 /Stm 59 0 R /Type /MCR >>] /P 1384 0 R /Pg 361 0 R /S /P /Type /StructElem /XXStyle 2367 0 R >> endobj 2367 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2368 0 obj << /A << /BBox [30.545 257.00156 123.0968 267.17657] /O /Layout /Placement /Block >> /ActualText (Further Reading\r\n) /K [<< /MCID 27 /Stm 59 0 R /Type /MCR >>] /P 1384 0 R /Pg 361 0 R /S /P /Type /StructElem /XXStyle 2369 0 R >> endobj 2369 0 obj (font-size: 10.175pt; font-family: Verdana; font-weight: 700; ) endobj 2370 0 obj << /A << /BBox [238.78563 229.89906 346.79094 244.69906] /O /Layout /Placement /Block >> /K [<< /Obj 365 0 R /Pg 361 0 R /Type /OBJR >>] /P 1384 0 R /Pg 361 0 R /S /Link /Type /StructElem >> endobj 2371 0 obj << /A << /BBox [30.545 214.82155 544.5957 240.81407] /O /Layout /Placement /Block >> /ActualText (For further information, see our detailed guidance on cookies and the section of the Guide to the UK\r\ \nGDPR on the right to be informed.\r\n) /K [<< /MCID 28 /Stm 59 0 R /Type /MCR >> << /MCID 29 /Stm 59 0 R /Type /MCR >> << /MCID 30 /Stm 59 0 R /Type /MCR >> << /MCID 31 /Stm 59 0 R /Type /MCR >> << /MCID 32 /Stm 59 0 R /Type /MCR >> << /MCID 33 /Stm 59 0 R /Type /MCR >>] /P 1384 0 R /Pg 361 0 R /S /P /Type /StructElem /XXStyle 2372 0 R >> endobj 2372 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2373 0 obj << /A << /BBox [97.48031 214.08156 204.94219 228.88156] /O /Layout /Placement /Block >> /K [<< /Obj 366 0 R /Pg 361 0 R /Type /OBJR >>] /P 1384 0 R /Pg 361 0 R /S /Link /Type /StructElem >> endobj 2374 0 obj << /A << /BBox [20 150.56877 191.66983 166.29378] /O /Layout /Placement /Block >> /ActualText (What counts as consent?\r\n) /K [<< /MCID 34 /Stm 59 0 R /Type /MCR >>] /P 1384 0 R /Pg 361 0 R /S /P /Type /StructElem /XXStyle 2375 0 R >> endobj 2375 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 2376 0 obj << /A << /BBox [20 71.93219 545.46753 129.55968] /O /Layout /Placement /Block >> /ActualText (To be valid, consent must be freely given, specific and informed. It must involve some form of\r\nuna\ mbiguous positive action - for example, ticking a box or clicking a link - and the person must fully\r\ \nunderstand that they are giving you consent. You cannot show consent if you only provide informatio\ n\r\nabout cookies as part of a privacy policy that is hard to find, difficult to understand, or rare\ ly read.\r\n) /K [<< /MCID 35 /Stm 59 0 R /Type /MCR >> << /MCID 36 /Stm 59 0 R /Type /MCR >> << /MCID 37 /Stm 59 0 R /Type /MCR >> << /MCID 38 /Stm 59 0 R /Type /MCR >>] /P 1384 0 R /Pg 361 0 R /S /P /Type /StructElem /XXStyle 2377 0 R >> endobj 2377 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2378 0 obj << /A << /BBox [20 29 115.326 40] /O /Layout /Placement /Block >> /ActualText (09 May 2018 - 2.4.69\r\n) /K [0] /P 1384 0 R /Pg 361 0 R /S /P /Type /StructElem /XXStyle 2379 0 R >> endobj 2379 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 2380 0 obj << /A << /BBox [563.65997 30 574.65997 41] /O /Layout /Placement /Block >> /ActualText (31\r\n) /K [1] /P 1384 0 R /Pg 361 0 R /S /P /Type /StructElem /XXStyle 2381 0 R >> endobj 2381 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 2382 0 obj << /A << /BBox [20 771.61377 568.64618 797.60626] /O /Layout /Placement /Block >> /ActualText (Similarly, you cannot set non-essential cookies on your website's homepage before the user has consen\ ted\r\nto them.\r\n) /K [<< /MCID 0 /Stm 60 0 R /Type /MCR >> << /MCID 1 /Stm 60 0 R /Type /MCR >>] /P 1384 0 R /Pg 370 0 R /S /P /Type /StructElem /XXStyle 2383 0 R >> endobj 2383 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2384 0 obj << /A << /BBox [20 681.98126 569.6535 755.42627] /O /Layout /Placement /Block >> /ActualText (Consent does not necessarily have to be explicit consent. However, consent must be given by a clear\r\ \npositive action. You need to be confident that your users fully understand that their actions will \ result in\r\nspecific cookies being set, and have taken a clear and deliberate action to give consent\ . This must be more\r\nthan simply continuing to use the website. To ensure that consent is freely gi\ ven, users should have the\r\nmeans to enable or disable non-essential cookies, and you should make t\ his easy to do.\r\n) /K [<< /MCID 2 /Stm 60 0 R /Type /MCR >> << /MCID 3 /Stm 60 0 R /Type /MCR >> << /MCID 4 /Stm 60 0 R /Type /MCR >> << /MCID 5 /Stm 60 0 R /Type /MCR >> << /MCID 6 /Stm 60 0 R /Type /MCR >>] /P 1384 0 R /Pg 370 0 R /S /P /Type /StructElem /XXStyle 2385 0 R >> endobj 2385 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2386 0 obj << /A << /BBox [20 623.98376 574.08978 665.79376] /O /Layout /Placement /Block >> /ActualText (You should take particular care to ensure clear and specific consent for more privacy-intrusive cooki\ es, such\r\nas those collecting sensitive personal data such as health details, or used for behaviour\ al tracking. The ICO\r\nwill take a risk-based approach to enforcement in this area, in line with our\ regulatory action policy.\r\n) /K [<< /MCID 7 /Stm 60 0 R /Type /MCR >> << /MCID 8 /Stm 60 0 R /Type /MCR >> << /MCID 9 /Stm 60 0 R /Type /MCR >>] /P 1384 0 R /Pg 370 0 R /S /P /Type /StructElem /XXStyle 2387 0 R >> endobj 2387 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2388 0 obj << /A << /BBox [20.925 582.91375 557.56375 611.68125] /O /Layout /Placement /Block >> /K [<< /Obj 372 0 R /Pg 370 0 R /Type /OBJR >>] /P 1384 0 R /Pg 370 0 R /S /Link /Type /StructElem >> endobj 2389 0 obj << /A << /BBox [20 581.80371 554.78552 607.79626] /O /Layout /Placement /Block >> /ActualText /K [<< /MCID 10 /Stm 60 0 R /Type /MCR >> << /MCID 11 /Stm 60 0 R /Type /MCR >> << /MCID 12 /Stm 60 0 R /Type /MCR >> << /MCID 13 /Stm 60 0 R /Type /MCR >> << /MCID 14 /Stm 60 0 R /Type /MCR >> << /MCID 15 /Stm 60 0 R /Type /MCR >>] /P 1384 0 R /Pg 370 0 R /S /P /Type /StructElem /XXStyle 2390 0 R >> endobj 2390 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2391 0 obj << /A << /BBox [76.74875 581.06375 170.47438 595.86375] /O /Layout /Placement /Block >> /K [<< /Obj 373 0 R /Pg 370 0 R /Type /OBJR >>] /P 1384 0 R /Pg 370 0 R /S /Link /Type /StructElem >> endobj 2392 0 obj << /A << /BBox [30.545 544.89624 123.0968 555.07123] /O /Layout /Placement /Block >> /ActualText (Further Reading\r\n) /K [<< /MCID 16 /Stm 60 0 R /Type /MCR >>] /P 1384 0 R /Pg 370 0 R /S /P /Type /StructElem /XXStyle 2393 0 R >> endobj 2393 0 obj (font-size: 10.175pt; font-family: Verdana; font-weight: 700; ) endobj 2394 0 obj << /A << /BBox [238.78563 517.79375 346.79094 532.59375] /O /Layout /Placement /Block >> /K [<< /Obj 375 0 R /Pg 370 0 R /Type /OBJR >>] /P 1384 0 R /Pg 370 0 R /S /Link /Type /StructElem >> endobj 2395 0 obj << /A << /BBox [423.47344 517.79375 533.38656 532.59375] /O /Layout /Placement /Block >> /K [<< /Obj 376 0 R /Pg 370 0 R /Type /OBJR >>] /P 1384 0 R /Pg 370 0 R /S /Link /Type /StructElem >> endobj 2396 0 obj << /A << /BBox [30.545 502.71625 563.49719 528.70874] /O /Layout /Placement /Block >> /ActualText (For further information, see our detailed guidance on cookies, as well as our guidance on consent in \ the\r\nGuide to the UK GDPR.\r\n) /K [<< /MCID 17 /Stm 60 0 R /Type /MCR >> << /MCID 18 /Stm 60 0 R /Type /MCR >> << /MCID 19 /Stm 60 0 R /Type /MCR >> << /MCID 20 /Stm 60 0 R /Type /MCR >> << /MCID 21 /Stm 60 0 R /Type /MCR >> << /MCID 22 /Stm 60 0 R /Type /MCR >>] /P 1384 0 R /Pg 370 0 R /S /P /Type /StructElem /XXStyle 2397 0 R >> endobj 2397 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2398 0 obj << /A << /BBox [20 438.46344 421.83667 454.18845] /O /Layout /Placement /Block >> /ActualText (Do we need consent from the subscriber or from the user?\r\n) /K [<< /MCID 23 /Stm 60 0 R /Type /MCR >>] /P 1384 0 R /Pg 370 0 R /S /P /Type /StructElem /XXStyle 2399 0 R >> endobj 2399 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 2400 0 obj << /A << /BBox [336.03781 406.53937 431.56719 421.33937] /O /Layout /Placement /Block >> /K [<< /Obj 374 0 R /Pg 370 0 R /Type /OBJR >>] /P 1384 0 R /Pg 370 0 R /S /Link /Type /StructElem >> endobj 2401 0 obj << /A << /BBox [20 407.27939 432.48572 417.45438] /O /Layout /Placement /Block >> /ActualText (Regulation 6 states that consent should be obtained from the subscriber or user.\r\n) /K [<< /MCID 24 /Stm 60 0 R /Type /MCR >> << /MCID 25 /Stm 60 0 R /Type /MCR >> << /MCID 26 /Stm 60 0 R /Type /MCR >>] /P 1384 0 R /Pg 370 0 R /S /P /Type /StructElem /XXStyle 2402 0 R >> endobj 2402 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2403 0 obj << /A << /BBox [20 349.28186 570.54889 391.09189] /O /Layout /Placement /Block >> /ActualText (In practice you may not be able to tell who is the subscriber and who is a user - which means you may\ not\r\nbe able to distinguish between consent provided by the subscriber and by the user. The key wi\ ll be that\r\nvalid consent has been provided by one of them.\r\n) /K [<< /MCID 27 /Stm 60 0 R /Type /MCR >> << /MCID 28 /Stm 60 0 R /Type /MCR >> << /MCID 29 /Stm 60 0 R /Type /MCR >>] /P 1384 0 R /Pg 370 0 R /S /P /Type /StructElem /XXStyle 2404 0 R >> endobj 2404 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2405 0 obj << /A << /BBox [20 275.46686 566.64172 333.09439] /O /Layout /Placement /Block >> /ActualText (PECR does not say whose wishes should take precedence if they are different. If there appears to be a\ \r\nconflict - for example, if a subscriber or user previously consented but now the current user of \ the same\r\ndevice objects - it would seem sensible to rely on the most recent indication. This would\ mean you always\r\nrespect the current user's preferences, even if you cannot be sure of the subscri\ ber's preferences.\r\n) /K [<< /MCID 30 /Stm 60 0 R /Type /MCR >> << /MCID 31 /Stm 60 0 R /Type /MCR >> << /MCID 32 /Stm 60 0 R /Type /MCR >> << /MCID 33 /Stm 60 0 R /Type /MCR >>] /P 1384 0 R /Pg 370 0 R /S /P /Type /StructElem /XXStyle 2406 0 R >> endobj 2406 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2407 0 obj << /A << /BBox [30.545 212.19688 347.70947 248.73439] /O /Layout /Placement /Block >> /ActualText (Further Reading\r\nFor further information, see our detailed guidance on cookies.\r\n) /K [<< /MCID 34 /Stm 60 0 R /Type /MCR >> << /MCID 35 /Stm 60 0 R /Type /MCR >> << /MCID 36 /Stm 60 0 R /Type /MCR >> << /MCID 37 /Stm 60 0 R /Type /MCR >>] /P 1384 0 R /Pg 370 0 R /S /P /Type /StructElem /XXStyle 2408 0 R >> endobj 2408 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 26pt; ) endobj 2409 0 obj << /A << /BBox [238.78563 211.45687 346.79094 226.25687] /O /Layout /Placement /Block >> /K [<< /Obj 377 0 R /Pg 370 0 R /Type /OBJR >>] /P 1384 0 R /Pg 370 0 R /S /Link /Type /StructElem >> endobj 2410 0 obj << /A << /BBox [20 147.94406 205.20905 163.66907] /O /Layout /Placement /Block >> /ActualText (Are there any exemptions?\r\n) /K [<< /MCID 38 /Stm 60 0 R /Type /MCR >>] /P 1384 0 R /Pg 370 0 R /S /P /Type /StructElem /XXStyle 2411 0 R >> endobj 2411 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 2412 0 obj << /A << /BBox [20 116.76002 257.34204 126.93502] /O /Layout /Placement /Block >> /ActualText (There are two exemptions which apply where:\r\n) /K [<< /MCID 39 /Stm 60 0 R /Type /MCR >>] /P 1384 0 R /Pg 370 0 R /S /P /Type /StructElem /XXStyle 2413 0 R >> endobj 2413 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2414 0 obj << /A << /BBox [35.8175 76.16407 572.73187 101.10436] /O /Layout /Placement /Block >> /ActualText (the cookie is for the sole purpose of carrying out the transmission of a communication over an electr\ onic\r\ncommunications network; or\r\n) /K [<< /MCID 40 /Stm 60 0 R /Type /MCR >> << /MCID 41 /Stm 60 0 R /Type /MCR >>] /P 1384 0 R /Pg 370 0 R /S /P /Type /StructElem /XXStyle 2415 0 R >> endobj 2415 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 15pt; ) endobj 2416 0 obj << /A << /BBox [563.65997 30 574.65997 41] /O /Layout /Placement /Block >> /ActualText (32\r\n) /K [0] /P 1384 0 R /Pg 370 0 R /S /P /Type /StructElem /XXStyle 2417 0 R >> endobj 2417 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 2418 0 obj << /A << /BBox [20 29 115.326 40] /O /Layout /Placement /Block >> /ActualText (09 May 2018 - 2.4.69\r\n) /K [1] /P 1384 0 R /Pg 370 0 R /S /P /Type /StructElem /XXStyle 2419 0 R >> endobj 2419 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 2420 0 obj << /A << /BBox [35.8175 743.66718 574.716 798.13812] /O /Layout /Placement /Block >> /ActualText (the cookie is strictly necessary to provide an 'information society service' \(eg a service over the \ internet\)\r\nrequested by the subscriber or user. Note that it must be essential to fulfil their req\ uest - cookies that\r\nare helpful or convenient but not essential, or that are only essential for yo\ ur own purposes, will still\r\nrequire consent.\r\n) /K [<< /MCID 0 /Stm 61 0 R /Type /MCR >> << /MCID 1 /Stm 61 0 R /Type /MCR >> << /MCID 2 /Stm 61 0 R /Type /MCR >> << /MCID 3 /Stm 61 0 R /Type /MCR >>] /P 1384 0 R /Pg 380 0 R /S /P /Type /StructElem /XXStyle 2421 0 R >> endobj 2421 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 15pt; ) endobj 2422 0 obj << /A << /BBox [20 717.82501 271.00708 728] /O /Layout /Placement /Block >> /ActualText (This means you are unlikely to need consent for:\r\n) /K [<< /MCID 4 /Stm 61 0 R /Type /MCR >>] /P 1384 0 R /Pg 380 0 R /S /P /Type /StructElem /XXStyle 2423 0 R >> endobj 2423 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2424 0 obj << /A << /BBox [35.8175 677.22906 574.78723 702.16937] /O /Layout /Placement /Block >> /ActualText (cookies used to remember the goods a user wishes to buy when they add goods to their online basket or\ \r\nproceed to the checkout on an internet shopping website;\r\n) /K [<< /MCID 5 /Stm 61 0 R /Type /MCR >> << /MCID 6 /Stm 61 0 R /Type /MCR >>] /P 1384 0 R /Pg 380 0 R /S /P /Type /StructElem /XXStyle 2425 0 R >> endobj 2425 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 15pt; ) endobj 2426 0 obj << /A << /BBox [35.8175 642.42596 569.40466 667.36621] /O /Layout /Placement /Block >> /ActualText (session cookies providing security that is essential to comply with data protection security requirem\ ents\r\nfor an online service the user has requested - eg online banking services; or\r\n) /K [<< /MCID 7 /Stm 61 0 R /Type /MCR >> << /MCID 8 /Stm 61 0 R /Type /MCR >>] /P 1384 0 R /Pg 380 0 R /S /P /Type /StructElem /XXStyle 2427 0 R >> endobj 2427 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 15pt; ) endobj 2428 0 obj << /A << /BBox [35.8175 607.6228 569.7099 632.56311] /O /Layout /Placement /Block >> /ActualText (load-balancing cookies that ensure the content of your page loads quickly and effectively by distribu\ ting\r\nthe workload across several computers.\r\n) /K [<< /MCID 9 /Stm 61 0 R /Type /MCR >> << /MCID 10 /Stm 61 0 R /Type /MCR >>] /P 1384 0 R /Pg 380 0 R /S /P /Type /StructElem /XXStyle 2429 0 R >> endobj 2429 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 15pt; ) endobj 2430 0 obj << /A << /BBox [20 565.96313 561.65594 591.95563] /O /Layout /Placement /Block >> /ActualText (However, it is still good practice to provide users with information about these cookies, even if you\ do not\r\nneed consent.\r\n) /K [<< /MCID 11 /Stm 61 0 R /Type /MCR >> << /MCID 12 /Stm 61 0 R /Type /MCR >>] /P 1384 0 R /Pg 380 0 R /S /P /Type /StructElem /XXStyle 2431 0 R >> endobj 2431 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2432 0 obj << /A << /BBox [30.545 476.86252 564.44763 539.23065] /O /Layout /Placement /Block >> /ActualText /K [<< /MCID 13 /Stm 61 0 R /Type /MCR >> << /MCID 14 /Stm 61 0 R /Type /MCR >> << /MCID 15 /Stm 61 0 R /Type /MCR >> << /MCID 16 /Stm 61 0 R /Type /MCR >> << /MCID 17 /Stm 61 0 R /Type /MCR >> << /MCID 18 /Stm 61 0 R /Type /MCR >>] /P 1384 0 R /Pg 380 0 R /S /P /Type /StructElem /XXStyle 2433 0 R >> endobj 2433 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 26pt; ) endobj 2434 0 obj << /A << /BBox [153.2 501.95312 298.56375 516.75312] /O /Layout /Placement /Block >> /K [<< /Obj 384 0 R /Pg 380 0 R /Type /OBJR >>] /P 1384 0 R /Pg 380 0 R /S /Link /Type /StructElem >> endobj 2435 0 obj << /A << /BBox [36.89281 461.35719 265.125 476.15719] /O /Layout /Placement /Block >> /K [<< /Obj 385 0 R /Pg 380 0 R /Type /OBJR >>] /P 1384 0 R /Pg 380 0 R /S /Link /Type /StructElem >> endobj 2436 0 obj << /A << /BBox [30.545 432.56656 562.4635 472.27219] /O /Layout /Placement /Block >> /ActualText /K [<< /MCID 19 /Stm 61 0 R /Type /MCR >> << /MCID 20 /Stm 61 0 R /Type /MCR >> << /MCID 21 /Stm 61 0 R /Type /MCR >> << /MCID 22 /Stm 61 0 R /Type /MCR >> << /MCID 23 /Stm 61 0 R /Type /MCR >> << /MCID 24 /Stm 61 0 R /Type /MCR >>] /P 1384 0 R /Pg 380 0 R /S /P /Type /StructElem /XXStyle 2437 0 R >> endobj 2437 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 15pt; ) endobj 2438 0 obj << /A << /BBox [30.545 377.72562 535.68286 417.43127] /O /Layout /Placement /Block >> /ActualText (Although this publication refers to the requirements of the e-privacy Directive and the old EU Data\r\ \nProtection Directive \(which preceded the EU and UK versions of the GDPR\), it is also useful for\r\ \nunderstanding the requirements of PECR.\r\n) /K [<< /MCID 25 /Stm 61 0 R /Type /MCR >> << /MCID 26 /Stm 61 0 R /Type /MCR >> << /MCID 27 /Stm 61 0 R /Type /MCR >>] /P 1384 0 R /Pg 380 0 R /S /P /Type /StructElem /XXStyle 2439 0 R >> endobj 2439 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 15pt; ) endobj 2440 0 obj << /A << /BBox [20 313.99313 356.87668 329.71814] /O /Layout /Placement /Block >> /ActualText (Do the rules still apply if the data is anonymous?\r\n) /K [<< /MCID 28 /Stm 61 0 R /Type /MCR >>] /P 1384 0 R /Pg 380 0 R /S /P /Type /StructElem /XXStyle 2441 0 R >> endobj 2441 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 2442 0 obj << /A << /BBox [20 266.99155 564.39301 292.98404] /O /Layout /Placement /Block >> /ActualText (Yes. Although cookies that process personal data give rise to greater privacy and security risks than\ those\r\nthat process anonymous data, PECR apply to all cookies.\r\n) /K [<< /MCID 29 /Stm 61 0 R /Type /MCR >> << /MCID 30 /Stm 61 0 R /Type /MCR >>] /P 1384 0 R /Pg 380 0 R /S /P /Type /StructElem /XXStyle 2443 0 R >> endobj 2443 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2444 0 obj << /A << /BBox [20 161.54156 573.30634 250.80406] /O /Layout /Placement /Block >> /ActualText (If your cookie data is not anonymous, note that you will also need to comply with the Data Protection\ Act\r\nand the UK GDPR. You may need to carry out a data protection impact assessment \(DPIA\). You \ may\r\nactually need to consider whether you could use anonymised data instead, in order to comply wi\ th the data\r\nprotection principles \(which require personal data to be adequate, relevant and not e\ xcessive\). This is likely\r\nto be particularly relevant where you are not using the data to provide\ a service to the user - for example,\r\nif you are simply counting visitors to a website.\r\n) /K [<< /MCID 31 /Stm 61 0 R /Type /MCR >> << /MCID 32 /Stm 61 0 R /Type /MCR >> << /MCID 33 /Stm 61 0 R /Type /MCR >> << /MCID 34 /Stm 61 0 R /Type /MCR >> << /MCID 35 /Stm 61 0 R /Type /MCR >> << /MCID 36 /Stm 61 0 R /Type /MCR >> << /MCID 37 /Stm 61 0 R /Type /MCR >> << /MCID 38 /Stm 61 0 R /Type /MCR >> << /MCID 39 /Stm 61 0 R /Type /MCR >> << /MCID 40 /Stm 61 0 R /Type /MCR >> << /MCID 41 /Stm 61 0 R /Type /MCR >> << /MCID 42 /Stm 61 0 R /Type /MCR >> << /MCID 43 /Stm 61 0 R /Type /MCR >> << /MCID 44 /Stm 61 0 R /Type /MCR >> << /MCID 45 /Stm 61 0 R /Type /MCR >>] /P 1384 0 R /Pg 380 0 R /S /P /Type /StructElem /XXStyle 2445 0 R >> endobj 2445 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2446 0 obj << /A << /BBox [20 103.54406 571.64783 145.35406] /O /Layout /Placement /Block >> /ActualText (At the same time, you should be aware that the creation of anonymous information may involve processi\ ng\r\nof personal data - for example, to generate aggregate statistics based on user interaction. Thi\ s processing\r\nwould therefore be covered by the GDPR.\r\n) /K [<< /MCID 46 /Stm 61 0 R /Type /MCR >> << /MCID 47 /Stm 61 0 R /Type /MCR >> << /MCID 48 /Stm 61 0 R /Type /MCR >>] /P 1384 0 R /Pg 380 0 R /S /P /Type /StructElem /XXStyle 2447 0 R >> endobj 2447 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2448 0 obj << /A << /BBox [109.06594 76.44156 207.54375 91.24156] /O /Layout /Placement /Block >> /K [<< /Obj 383 0 R /Pg 380 0 R /Type /OBJR >>] /P 1384 0 R /Pg 380 0 R /S /Link /Type /StructElem >> endobj 2449 0 obj << /A << /BBox [20 77.18156 318.50256 87.35656] /O /Layout /Placement /Block >> /ActualText (See our separate Guide to UK GDPR for more information.\r\n) /K [<< /MCID 49 /Stm 61 0 R /Type /MCR >> << /MCID 50 /Stm 61 0 R /Type /MCR >> << /MCID 51 /Stm 61 0 R /Type /MCR >> << /MCID 52 /Stm 61 0 R /Type /MCR >>] /P 1384 0 R /Pg 380 0 R /S /P /Type /StructElem /XXStyle 2450 0 R >> endobj 2450 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2451 0 obj << /A << /BBox [563.65997 30 574.65997 41] /O /Layout /Placement /Block >> /ActualText (33\r\n) /K [0] /P 1384 0 R /Pg 380 0 R /S /P /Type /StructElem /XXStyle 2452 0 R >> endobj 2452 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 2453 0 obj << /A << /BBox [20 29 115.326 40] /O /Layout /Placement /Block >> /ActualText (09 May 2018 - 2.4.69\r\n) /K [1] /P 1384 0 R /Pg 380 0 R /S /P /Type /StructElem /XXStyle 2454 0 R >> endobj 2454 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 2455 0 obj << /A << /BBox [20 783.81219 277.05658 799.53717] /O /Layout /Placement /Block >> /ActualText (Where can we get more information?\r\n) /K [<< /MCID 0 /Stm 62 0 R /Type /MCR >>] /P 1384 0 R /Pg 387 0 R /S /P /Type /StructElem /XXStyle 2456 0 R >> endobj 2456 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 2457 0 obj << /A << /BBox [391.11 751.88812 511.14031 766.68813] /O /Layout /Placement /Block >> /K [<< /Obj 389 0 R /Pg 387 0 R /Type /OBJR >>] /P 1384 0 R /Pg 387 0 R /S /Link /Type /StructElem >> endobj 2458 0 obj << /A << /BBox [20 752.62811 512.05884 762.8031] /O /Layout /Placement /Block >> /ActualText (\000F\000o\000r\000 \000m\000o\000r\000e\000 \000d\000e\000t\000a\000i\000l\000e\000d\000 \000i\000\ n\000f\000o\000r\000m\000a\000t\000i\000o\000n\000 \000a\000n\000d\000 \000p\000r\000a\000c\000t\000i\ \000c\000a\000l\000 \000a\000d\000v\000i\000c\000e\000 \000o\000n\000 \000t\000h\000i\000s\000 \000t\000\ o\000p\000i\000c\000,\000 \000s\000e\000e\000 \000o\000u\000r\000 \000g\000u\000i\000d\000a\000n\000c\ \000e\000 \000o\000n\000 \000c\000o\000o\000k\000i\000e\000s\000 \030\000.\000\r\000\n) /K [<< /MCID 1 /Stm 62 0 R /Type /MCR >> << /MCID 2 /Stm 62 0 R /Type /MCR >> << /MCID 3 /Stm 62 0 R /Type /MCR >> << /MCID 4 /Stm 62 0 R /Type /MCR >>] /P 1384 0 R /Pg 387 0 R /S /P /Type /StructElem /XXStyle 2459 0 R >> endobj 2459 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2460 0 obj << /A << /BBox [20 678.81311 556.18182 736.44061] /O /Layout /Placement /Block >> /ActualText (The ICO will continue to take a risk-based approach to enforcement in this area, taking into account \ the\r\nlevel of intrusion, the efforts made to provide clear information and get consent, and consume\ r concern.\r\nYou can find more about the action we are taking on cookies on the Enforcement section \ of the ICO\r\nwebsite.\r\n) /K [<< /MCID 5 /Stm 62 0 R /Type /MCR >> << /MCID 6 /Stm 62 0 R /Type /MCR >> << /MCID 7 /Stm 62 0 R /Type /MCR >> << /MCID 8 /Stm 62 0 R /Type /MCR >> << /MCID 9 /Stm 62 0 R /Type /MCR >> << /MCID 10 /Stm 62 0 R /Type /MCR >>] /P 1384 0 R /Pg 387 0 R /S /P /Type /StructElem /XXStyle 2461 0 R >> endobj 2461 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2462 0 obj << /A << /BBox [348.375 693.89063 533.81438 708.69062] /O /Layout /Placement /Block >> /K [<< /Obj 390 0 R /Pg 387 0 R /Type /OBJR >>] /P 1384 0 R /Pg 387 0 R /S /Link /Type /StructElem >> endobj 2463 0 obj << /A << /BBox [20 635.65033 238.81337 651.37531] /O /Layout /Placement /Block >> /ActualText (How do these rules affect apps?\r\n) /K [<< /MCID 11 /Stm 62 0 R /Type /MCR >>] /P 1384 0 R /Pg 387 0 R /S /P /Type /StructElem /XXStyle 2464 0 R >> endobj 2464 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 2465 0 obj << /A << /BBox [20 541.19623 573.32666 614.64124] /O /Layout /Placement /Block >> /ActualText (Apps store information on smart devices, and some apps may also access information on the device \(eg\ \r\ncontacts or photos\). App developers should therefore provide clear information to users about wh\ at the app\r\ndoes, and exactly how it uses their information, before users click to install the app.\ It is also important to\r\nconsider user privacy controls and avoid switching optional features on b\ y default. This ties in closely with\r\nthe requirements of the Data Protection Act and the UK GDPR.\r\ \n) /K [<< /MCID 12 /Stm 62 0 R /Type /MCR >> << /MCID 13 /Stm 62 0 R /Type /MCR >> << /MCID 14 /Stm 62 0 R /Type /MCR >> << /MCID 15 /Stm 62 0 R /Type /MCR >> << /MCID 16 /Stm 62 0 R /Type /MCR >> << /MCID 17 /Stm 62 0 R /Type /MCR >> << /MCID 18 /Stm 62 0 R /Type /MCR >> << /MCID 19 /Stm 62 0 R /Type /MCR >> << /MCID 20 /Stm 62 0 R /Type /MCR >> << /MCID 21 /Stm 62 0 R /Type /MCR >> << /MCID 22 /Stm 62 0 R /Type /MCR >> << /MCID 23 /Stm 62 0 R /Type /MCR >> << /MCID 24 /Stm 62 0 R /Type /MCR >> << /MCID 25 /Stm 62 0 R /Type /MCR >>] /P 1384 0 R /Pg 387 0 R /S /P /Type /StructElem /XXStyle 2466 0 R >> endobj 2466 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2467 0 obj << /A << /BBox [30.545 504.28876 211.18178 514.46375] /O /Layout /Placement /Block >> /ActualText (Further reading - ICO guidance\r\n) /K [<< /MCID 26 /Stm 62 0 R /Type /MCR >>] /P 1384 0 R /Pg 387 0 R /S /P /Type /StructElem /XXStyle 2468 0 R >> endobj 2468 0 obj (font-size: 10.175pt; font-family: Verdana; font-weight: 700; ) endobj 2469 0 obj << /A << /BBox [376.69156 477.18625 507.94906 491.98625] /O /Layout /Placement /Block >> /K [<< /Obj 391 0 R /Pg 387 0 R /Type /OBJR >>] /P 1384 0 R /Pg 387 0 R /S /Link /Type /StructElem >> endobj 2470 0 obj << /A << /BBox [30.545 462.10876 558.0332 488.10126] /O /Layout /Placement /Block >> /ActualText /K [<< /MCID 27 /Stm 62 0 R /Type /MCR >> << /MCID 28 /Stm 62 0 R /Type /MCR >> << /MCID 29 /Stm 62 0 R /Type /MCR >> << /MCID 30 /Stm 62 0 R /Type /MCR >> << /MCID 31 /Stm 62 0 R /Type /MCR >>] /P 1384 0 R /Pg 387 0 R /S /P /Type /StructElem /XXStyle 2471 0 R >> endobj 2471 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2472 0 obj << /A << /BBox [20 397.85593 90.52663 413.58093] /O /Layout /Placement /Block >> /ActualText (Checklists\r\n) /K [<< /MCID 32 /Stm 62 0 R /Type /MCR >>] /P 1384 0 R /Pg 387 0 R /S /P /Type /StructElem /XXStyle 2473 0 R >> endobj 2473 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 2474 0 obj << /A << /BBox [20 166.75624 175.01151 375.44781] /O /Layout /Placement /Block >> /ActualText (Understanding cookies\r\nAuditing our use of cookies\r\n) /K [<< /MCID 33 /Stm 62 0 R /Type /MCR >> << /MCID 34 /Stm 62 0 R /Type /MCR >>] /P 1384 0 R /Pg 387 0 R /S /P /Type /StructElem /XXStyle 2475 0 R >> endobj 2475 0 obj (font-size: 12.95pt; font-family: Georgia; line-height: 196pt; ) endobj 2476 0 obj << /A << /BBox [41.09 234.20032 453.50681 323.4628] /O /Layout /Placement /Block >> /ActualText /K [<< /MCID 35 /Stm 62 0 R /Type /MCR >> << /MCID 36 /Stm 62 0 R /Type /MCR >> << /MCID 37 /Stm 62 0 R /Type /MCR >> << /MCID 38 /Stm 62 0 R /Type /MCR >> << /MCID 39 /Stm 62 0 R /Type /MCR >> << /MCID 40 /Stm 62 0 R /Type /MCR >> << /MCID 41 /Stm 62 0 R /Type /MCR >> << /MCID 42 /Stm 62 0 R /Type /MCR >>] /P 1384 0 R /Pg 387 0 R /S /P /Type /StructElem /XXStyle 2477 0 R >> endobj 2477 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 26pt; ) endobj 2478 0 obj << /A << /BBox [41.09 64.82125 458.82834 127.72125] /O /Layout /Placement /Block >> /ActualText /K [<< /MCID 43 /Stm 62 0 R /Type /MCR >> << /MCID 44 /Stm 62 0 R /Type /MCR >> << /MCID 45 /Stm 62 0 R /Type /MCR >> << /MCID 46 /Stm 62 0 R /Type /MCR >> << /MCID 47 /Stm 62 0 R /Type /MCR >> << /MCID 48 /Stm 62 0 R /Type /MCR >>] /P 1384 0 R /Pg 387 0 R /S /P /Type /StructElem /XXStyle 2479 0 R >> endobj 2479 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 26pt; ) endobj 2480 0 obj << /A << /BBox [20 29 115.326 40] /O /Layout /Placement /Block >> /ActualText (09 May 2018 - 2.4.69\r\n) /K [0] /P 1384 0 R /Pg 387 0 R /S /P /Type /StructElem /XXStyle 2481 0 R >> endobj 2481 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 2482 0 obj << /A << /BBox [563.65997 30 574.65997 41] /O /Layout /Placement /Block >> /ActualText (34\r\n) /K [1] /P 1384 0 R /Pg 387 0 R /S /P /Type /StructElem /XXStyle 2483 0 R >> endobj 2483 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 2484 0 obj << /A << /BBox [41.09 771.61377 541.31708 797.60626] /O /Layout /Placement /Block >> /ActualText /K [<< /MCID 0 /Stm 63 0 R /Type /MCR >> << /MCID 1 /Stm 63 0 R /Type /MCR >> << /MCID 2 /Stm 63 0 R /Type /MCR >>] /P 1384 0 R /Pg 395 0 R /S /P /Type /StructElem /XXStyle 2485 0 R >> endobj 2485 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2486 0 obj << /A << /BBox [41.09 729.43378 523.90765 755.42627] /O /Layout /Placement /Block >> /ActualText (&\020\000 \000W\000h\000e\000r\000e\000 \000p\000e\000r\000s\000o\000n\000a\000l\000 \000d\000a\000\ t\000a\000 \000i\000s\000 \000i\000n\000v\000o\000l\000v\000e\000d\000,\000 \000w\000e\000 \000h\000a\ \000v\000e\000 \000e\000n\000s\000u\000r\000e\000d\000 \000t\000h\000a\000t\000 \000w\000e\000 \000p\000\ r\000o\000c\000e\000s\000s\000 \000t\000h\000i\000s\000 \000d\000a\000t\000a\000 \000i\000n\000 \000l\ \000i\000n\000e\000 \000w\000i\000t\000h\000 \000t\000h\000e\000\r\000\n\000r\000e\000q\000u\000i\000\ r\000e\000m\000e\000n\000t\000s\000 \000o\000f\000 \000t\000h\000e\000 \000U\000K\000 \000G\000D\000P\ \000R\000.\000\r\000\n) /K [<< /MCID 3 /Stm 63 0 R /Type /MCR >> << /MCID 4 /Stm 63 0 R /Type /MCR >> << /MCID 5 /Stm 63 0 R /Type /MCR >>] /P 1384 0 R /Pg 395 0 R /S /P /Type /StructElem /XXStyle 2487 0 R >> endobj 2487 0 obj (font-size: 10.175pt; 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line-height: 26pt; ) endobj 2492 0 obj << /A << /BBox [20 355.52563 171.3855 527.30969] /O /Layout /Placement /Block >> /ActualText (Information about cookies\r\nConsent for cookies\r\n) /K [<< /MCID 18 /Stm 63 0 R /Type /MCR >> << /MCID 19 /Stm 63 0 R /Type /MCR >>] /P 1384 0 R /Pg 395 0 R /S /P /Type /StructElem /XXStyle 2493 0 R >> endobj 2493 0 obj (font-size: 12.95pt; font-family: Georgia; line-height: 159pt; ) endobj 2494 0 obj << /A << /BBox [41.09 449.33218 552.58075 475.32471] /O /Layout /Placement /Block >> /ActualText (&\020\000 \000W\000e\000 \000h\000a\000v\000e\000 \000e\000n\000s\000u\000r\000e\000d\000 \000t\000\ h\000a\000t\000 \000w\000e\000 \000p\000r\000o\000v\000i\000d\000e\000 \000c\000l\000e\000a\000r\000 \ \000a\000n\000d\000 \000e\000a\000s\000y\000 \000t\000o\000 \000u\000n\000d\000e\000r\000s\000t\000a\000\ n\000d\000 \000i\000n\000f\000o\000r\000m\000a\000t\000i\000o\000n\000 \000a\000b\000o\000u\000t\000 \ \000t\000h\000e\000 \000c\000o\000o\000k\000i\000e\000s\000 \000w\000e\000\r\000\n\000u\000s\000e\000\ .\000\r\000\n) /K [<< /MCID 20 /Stm 63 0 R /Type /MCR >> << /MCID 21 /Stm 63 0 R /Type /MCR >> << /MCID 22 /Stm 63 0 R /Type /MCR >>] /P 1384 0 R /Pg 395 0 R /S /P /Type /StructElem /XXStyle 2495 0 R >> endobj 2495 0 obj (font-size: 10.175pt; 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font-family: Verdana; line-height: 16pt; ) endobj 2500 0 obj << /A << /BBox [41.09 248.31813 526.70575 274.31061] /O /Layout /Placement /Block >> /ActualText (&\020\000 \000W\000e\000 \000e\000n\000s\000u\000r\000e\000 \000t\000h\000a\000t\000 \000o\000u\000\ r\000 \000c\000o\000n\000s\000e\000n\000t\000 \000m\000e\000c\000h\000a\000n\000i\000s\000m\000 \000e\ \000n\000s\000u\000r\000e\000s\000 \000t\000h\000e\000 \000c\000o\000n\000s\000e\000n\000t\000 \000w\000\ e\000 \000o\000b\000t\000a\000i\000n\000 \000i\000s\000 \000i\000n\000 \000l\000i\000n\000e\000 \000w\ \000i\000t\000h\000 \000t\000h\000e\000 \000U\000K\000\r\000\n\000G\000D\000P\000R\000'\000s\000 \000\ r\000e\000q\000u\000i\000r\000e\000m\000e\000n\000t\000s\000.\000\r\000\n) /K [<< /MCID 28 /Stm 63 0 R /Type /MCR >> << /MCID 29 /Stm 63 0 R /Type /MCR >> << /MCID 30 /Stm 63 0 R /Type /MCR >>] /P 1384 0 R /Pg 395 0 R /S /P /Type /StructElem /XXStyle 2501 0 R >> endobj 2501 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2502 0 obj << /A << /BBox [41.09 221.95563 428.46613 232.13063] /O /Layout /Placement /Block >> /ActualText (&\020\000 \000W\000e\000 \000k\000e\000e\000p\000 \000a\000n\000y\000 \000r\000e\000c\000o\000r\000\ d\000s\000 \000o\000f\000 \000c\000o\000o\000k\000i\000e\000 \000c\000o\000n\000s\000e\000n\000t\000 \ \000f\000o\000r\000 \000a\000n\000 \000a\000p\000p\000r\000o\000p\000r\000i\000a\000t\000e\000 \000p\000\ e\000r\000i\000o\000d\000 \000o\000f\000 \000t\000i\000m\000e\000.\000\r\000\n) /K [<< /MCID 31 /Stm 63 0 R /Type /MCR >> << /MCID 32 /Stm 63 0 R /Type /MCR >>] /P 1384 0 R /Pg 395 0 R /S /P /Type /StructElem /XXStyle 2503 0 R >> endobj 2503 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2504 0 obj << /A << /BBox [20 154.51157 266.56799 167.46156] /O /Layout /Placement /Block >> /ActualText (Documenting and reviewing our cookie use\r\n) /K [<< /MCID 33 /Stm 63 0 R /Type /MCR >>] /P 1384 0 R /Pg 395 0 R /S /P /Type /StructElem /XXStyle 2505 0 R >> endobj 2505 0 obj (font-size: 12.95pt; font-family: Georgia; line-height: 196pt; ) endobj 2506 0 obj << /A << /BBox [563.65997 30 574.65997 41] /O /Layout /Placement /Block >> /ActualText (35\r\n) /K [0] /P 1384 0 R /Pg 395 0 R /S /P /Type /StructElem /XXStyle 2507 0 R >> endobj 2507 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 2508 0 obj << /A << /BBox [20 29 115.326 40] /O /Layout /Placement /Block >> /ActualText (09 May 2018 - 2.4.69\r\n) /K [1] /P 1384 0 R /Pg 395 0 R /S /P /Type /StructElem /XXStyle 2509 0 R >> endobj 2509 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 2510 0 obj << /A << /BBox [41.09 739.97876 290.97134 776.51624] /O /Layout /Placement /Block >> /ActualText (&\020\000 \000W\000e\000 \000h\000a\000v\000e\000 \000d\000o\000c\000u\000m\000e\000n\000t\000e\000\ d\000 \000a\000l\000l\000 \000o\000f\000 \000t\000h\000e\000 \000a\000b\000o\000v\000e\000.\000\r\000\ \n&\020\000 \000W\000e\000 \000h\000a\000v\000e\000 \000b\000u\000i\000l\000t\000 \000i\000n\000 \000\ a\000n\000 \000a\000p\000p\000r\000o\000p\000r\000i\000a\000t\000e\000 \000r\000e\000v\000i\000e\000w\ \000 \000p\000e\000r\000i\000o\000d\000.\000\r\000\n) /K [<< /MCID 0 /Stm 64 0 R /Type /MCR >> << /MCID 1 /Stm 64 0 R /Type /MCR >> << /MCID 2 /Stm 64 0 R /Type /MCR >> << /MCID 3 /Stm 64 0 R /Type /MCR >>] /P 1384 0 R /Pg 397 0 R /S /P /Type /StructElem /XXStyle 2511 0 R >> endobj 2511 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 26pt; ) endobj 2512 0 obj << /A << /BBox [563.65997 30 574.65997 41] /O /Layout /Placement /Block >> /ActualText (36\r\n) /K [0] /P 1384 0 R /Pg 397 0 R /S /P /Type /StructElem /XXStyle 2513 0 R >> endobj 2513 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 2514 0 obj << /A << /BBox [20 29 115.326 40] /O /Layout /Placement /Block >> /ActualText (09 May 2018 - 2.4.69\r\n) /K [1] /P 1384 0 R /Pg 397 0 R /S /P /Type /StructElem /XXStyle 2515 0 R >> endobj 2515 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 2516 0 obj << /A << /BBox [20 774.78186 424.89563 797.90686] /O /Layout /Placement /Block >> /ActualText (Communications networks and services\r\n) /K [<< /MCID 0 /Stm 65 0 R /Type /MCR >>] /P 1384 0 R /Pg 399 0 R /S /P /Type /StructElem /XXStyle 2517 0 R >> endobj 2517 0 obj (font-size: 23.125pt; font-family: Georgia; ) endobj 2518 0 obj << /A << /BBox [20 703.64935 572.41095 745.45935] /O /Layout /Placement /Block >> /ActualText (PECR are not just concerned with marketing by electronic means. They also contain provisions that con\ cern\r\nthe security of public electronic communications services and the privacy of customers using\r\ \ncommunications networks or services.\r\n) /K [<< /MCID 1 /Stm 65 0 R /Type /MCR >> << /MCID 2 /Stm 65 0 R /Type /MCR >> << /MCID 3 /Stm 65 0 R /Type /MCR >>] /P 1384 0 R /Pg 399 0 R /S /P /Type /StructElem /XXStyle 2519 0 R >> endobj 2519 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2520 0 obj << /A << /BBox [20 645.65186 571.3222 687.46185] /O /Layout /Placement /Block >> /ActualText (Some of these provisions only apply to service providers \(eg the security provisions\) but others ap\ ply more\r\nwidely. For example, the directories provision applies to any organisation wanting to com\ pile a telephone,\r\nfax or email directory.\r\n) /K [<< /MCID 4 /Stm 65 0 R /Type /MCR >> << /MCID 5 /Stm 65 0 R /Type /MCR >> << /MCID 6 /Stm 65 0 R /Type /MCR >>] /P 1384 0 R /Pg 399 0 R /S /P /Type /StructElem /XXStyle 2521 0 R >> endobj 2521 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2522 0 obj << /A << /BBox [20 619.28937 448.07242 629.46436] /O /Layout /Placement /Block >> /ActualText (This part of the guide explains the rules on communications networks and services.\r\n) /K [<< /MCID 7 /Stm 65 0 R /Type /MCR >>] /P 1384 0 R /Pg 399 0 R /S /P /Type /StructElem /XXStyle 2523 0 R >> endobj 2523 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2524 0 obj << /A << /BBox [563.65997 30 574.65997 41] /O /Layout /Placement /Block >> /ActualText (37\r\n) /K [0] /P 1384 0 R /Pg 399 0 R /S /P /Type /StructElem /XXStyle 2525 0 R >> endobj 2525 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 2526 0 obj << /A << /BBox [20 29 115.326 40] /O /Layout /Placement /Block >> /ActualText (09 May 2018 - 2.4.69\r\n) /K [1] /P 1384 0 R /Pg 399 0 R /S /P /Type /StructElem /XXStyle 2527 0 R >> endobj 2527 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 2528 0 obj << /A << /BBox [20 774.78186 215.24437 797.90686] /O /Layout /Placement /Block >> /ActualText (Security of services\r\n) /K [<< /MCID 0 /Stm 66 0 R /Type /MCR >>] /P 1384 0 R /Pg 402 0 R /S /P /Type /StructElem /XXStyle 2529 0 R >> endobj 2529 0 obj (font-size: 23.125pt; font-family: Georgia; ) endobj 2530 0 obj << /A << /BBox [20 550.75842 131.12857 747.39032] /O /Layout /Placement /Block >> /ActualText (In brief\203\r\nIn more detail\203\r\n) /K [<< /MCID 1 /Stm 66 0 R /Type /MCR >> << /MCID 2 /Stm 66 0 R /Type /MCR >>] /P 1384 0 R /Pg 402 0 R /S /P /Type /StructElem /XXStyle 2531 0 R >> endobj 2531 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 181pt; ) endobj 2532 0 obj << /A << /BBox [290.5625 683.6925 304.4375 697.5675] /O /Layout /Placement /Block >> /ActualText (\036\000\r\000\n) /K [<< /MCID 3 /Stm 66 0 R /Type /MCR >>] /P 1384 0 R /Pg 402 0 R /S /P /Type /StructElem /XXStyle 2533 0 R >> endobj 2533 0 obj (font-size: 13.875pt; font-family: icomoon; color: rgb\(255,255,255\); ) endobj 2534 0 obj << /A << /BBox [30.545 641.37378 535.49976 667.36621] /O /Layout /Placement /Block >> /ActualText (Service providers must take appropriate measures to safeguard the security of their service. What\r\n\ 'appropriate' means depends on the nature of the risk, the technology available, and the cost.\r\n) /K [<< /MCID 4 /Stm 66 0 R /Type /MCR >> << /MCID 5 /Stm 66 0 R /Type /MCR >>] /P 1384 0 R /Pg 402 0 R /S /P /Type /StructElem /XXStyle 2535 0 R >> endobj 2535 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2536 0 obj << /A << /BBox [30.545 615.01123 458.45462 625.18628] /O /Layout /Placement /Block >> /ActualText (Service providers must also inform their customers of any significant security risks.\r\n) /K [<< /MCID 6 /Stm 66 0 R /Type /MCR >>] /P 1384 0 R /Pg 402 0 R /S /P /Type /StructElem /XXStyle 2537 0 R >> endobj 2537 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2538 0 obj << /A << /BBox [33.9675 519.36625 190.83594 534.16625] /O /Layout /Placement /Block >> /K [<< /Obj 404 0 R /Pg 402 0 R /Type /OBJR >>] /P 1384 0 R /Pg 402 0 R /S /Link /Type /StructElem >> endobj 2539 0 obj << /A << /BBox [35.8175 459.9928 315.06021 530.28125] /O /Layout /Placement /Block >> /ActualText (Who has security obligations?\r\nWhat must we do to comply?\r\nWhat are 'appropriate measures'?\r\nWh\ at must we tell our customers about security risks?\r\n) /K [<< /MCID 7 /Stm 66 0 R /Type /MCR >> << /MCID 8 /Stm 66 0 R /Type /MCR >> << /MCID 9 /Stm 66 0 R /Type /MCR >> << /MCID 10 /Stm 66 0 R /Type /MCR >>] /P 1384 0 R /Pg 402 0 R /S /P /Type /StructElem /XXStyle 2540 0 R >> endobj 2540 0 obj (font-size: 10.175pt; font-family: Verdana; color: rgb\(0,80,152\); line-height: 20pt; ) endobj 2541 0 obj << /A << /BBox [33.9675 499.32844 187.87594 514.12844] /O /Layout /Placement /Block >> /K [<< /Obj 405 0 R /Pg 402 0 R /Type /OBJR >>] /P 1384 0 R /Pg 402 0 R /S /Link /Type /StructElem >> endobj 2542 0 obj << /A << /BBox [33.9675 479.29062 211.94906 494.09062] /O /Layout /Placement /Block >> /K [<< /Obj 406 0 R /Pg 402 0 R /Type /OBJR >>] /P 1384 0 R /Pg 402 0 R /S /Link /Type /StructElem >> endobj 2543 0 obj << /A << /BBox [33.9675 459.25281 317.83844 474.05281] /O /Layout /Placement /Block >> /K [<< /Obj 407 0 R /Pg 402 0 R /Type /OBJR >>] /P 1384 0 R /Pg 402 0 R /S /Link /Type /StructElem >> endobj 2544 0 obj << /A << /BBox [20 417.35031 227.4442 433.07532] /O /Layout /Placement /Block >> /ActualText (Who has security obligations?\r\n) /K [<< /MCID 11 /Stm 66 0 R /Type /MCR >>] /P 1384 0 R /Pg 402 0 R /S /P /Type /StructElem /XXStyle 2545 0 R >> endobj 2545 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 2546 0 obj << /A << /BBox [20 385.42625 111.51719 400.22625] /O /Layout /Placement /Block >> /K [<< /Obj 408 0 R /Pg 402 0 R /Type /OBJR >>] /P 1384 0 R /Pg 402 0 R /S /Link /Type /StructElem >> endobj 2547 0 obj << /A << /BBox [20 370.34875 567.54309 396.34125] /O /Layout /Placement /Block >> /ActualText (Service providers \(eg telecoms providers or internet service providers\) must safeguard the security\ of that\r\nservice.\r\n) /K [<< /MCID 12 /Stm 66 0 R /Type /MCR >> << /MCID 13 /Stm 66 0 R /Type /MCR >> << /MCID 14 /Stm 66 0 R /Type /MCR >>] /P 1384 0 R /Pg 402 0 R /S /P /Type /StructElem /XXStyle 2548 0 R >> endobj 2548 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2549 0 obj << /A << /BBox [406.93906 343.24625 452.94625 358.04625] /O /Layout /Placement /Block >> /K [<< /Obj 409 0 R /Pg 402 0 R /Type /OBJR >>] /P 1384 0 R /Pg 402 0 R /S /Link /Type /StructElem >> endobj 2550 0 obj << /A << /BBox [20 328.16876 571.28424 354.16125] /O /Layout /Placement /Block >> /ActualText (Network providers \(organisations that operate and maintain the underlying network\) must comply with\ any\r\nreasonable security requests made by the service provider.\r\n) /K [<< /MCID 15 /Stm 66 0 R /Type /MCR >> << /MCID 16 /Stm 66 0 R /Type /MCR >> << /MCID 17 /Stm 66 0 R /Type /MCR >> << /MCID 18 /Stm 66 0 R /Type /MCR >>] /P 1384 0 R /Pg 402 0 R /S /P /Type /StructElem /XXStyle 2551 0 R >> endobj 2551 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2552 0 obj << /A << /BBox [20 285.00592 220.72963 300.73093] /O /Layout /Placement /Block >> /ActualText (What must we do to comply?\r\n) /K [<< /MCID 19 /Stm 66 0 R /Type /MCR >>] /P 1384 0 R /Pg 402 0 R /S /P /Type /StructElem /XXStyle 2553 0 R >> endobj 2553 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 2554 0 obj << /A << /BBox [20 238.00436 552.0202 263.99689] /O /Layout /Placement /Block >> /ActualText (Security obligations are set out in regulation 5. If you are a service provider, you must take approp\ riate\r\ntechnical and organisational measures to safeguard the security of your service.\r\n) /K [<< /MCID 20 /Stm 66 0 R /Type /MCR >> << /MCID 21 /Stm 66 0 R /Type /MCR >>] /P 1384 0 R /Pg 402 0 R /S /P /Type /StructElem /XXStyle 2555 0 R >> endobj 2555 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2556 0 obj << /A << /BBox [20 211.64186 376.65411 221.81686] /O /Layout /Placement /Block >> /ActualText (You must also inform your customers of any significant security risks.\r\n) /K [<< /MCID 22 /Stm 66 0 R /Type /MCR >>] /P 1384 0 R /Pg 402 0 R /S /P /Type /StructElem /XXStyle 2557 0 R >> endobj 2557 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2558 0 obj << /A << /BBox [20 168.47906 253.64204 184.20407] /O /Layout /Placement /Block >> /ActualText (What are 'appropriate measures'?\r\n) /K [<< /MCID 23 /Stm 66 0 R /Type /MCR >>] /P 1384 0 R /Pg 402 0 R /S /P /Type /StructElem /XXStyle 2559 0 R >> endobj 2559 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 2560 0 obj << /A << /BBox [20 121.4775 553.62787 147.46999] /O /Layout /Placement /Block >> /ActualText (An appropriate measure is one that is proportionate to the risks it safeguards against. You can take \ into\r\naccount the state of technological development and the cost of implementing the measure.\r\n) /K [<< /MCID 24 /Stm 66 0 R /Type /MCR >> << /MCID 25 /Stm 66 0 R /Type /MCR >>] /P 1384 0 R /Pg 402 0 R /S /P /Type /StructElem /XXStyle 2561 0 R >> endobj 2561 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2562 0 obj << /A << /BBox [20 95.115 292.8121 105.29] /O /Layout /Placement /Block >> /ActualText (Regulation 5\(1A\) says these measures must at least:\r\n) /K [<< /MCID 26 /Stm 66 0 R /Type /MCR >>] /P 1384 0 R /Pg 402 0 R /S /P /Type /StructElem /XXStyle 2563 0 R >> endobj 2563 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2564 0 obj << /A << /BBox [20 29 115.326 40] /O /Layout /Placement /Block >> /ActualText (09 May 2018 - 2.4.69\r\n) /K [0] /P 1384 0 R /Pg 402 0 R /S /P /Type /StructElem /XXStyle 2565 0 R >> endobj 2565 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 2566 0 obj << /A << /BBox [563.65997 30 574.65997 41] /O /Layout /Placement /Block >> /ActualText (38\r\n) /K [1] /P 1384 0 R /Pg 402 0 R /S /P /Type /StructElem /XXStyle 2567 0 R >> endobj 2567 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 2568 0 obj << /A << /BBox [290.5625 770.64252 304.4375 784.51752] /O /Layout /Placement /Block >> /ActualText (\r\000\r\000\n) /K [<< /MCID 0 /Stm 67 0 R /Type /MCR >>] /P 1384 0 R /Pg 414 0 R /S /P /Type /StructElem /XXStyle 2569 0 R >> endobj 2569 0 obj (font-size: 13.875pt; font-family: icomoon; color: rgb\(149,140,134\); ) endobj 2570 0 obj << /A << /BBox [30.545 728.32373 536.66986 754.31622] /O /Layout /Placement /Block >> /ActualText ("\(a\) ensure that personal data can be accessed only by authorised personnel for legally authorised\r\ \npurposes;\r\n) /K [<< /MCID 1 /Stm 67 0 R /Type /MCR >> << /MCID 2 /Stm 67 0 R /Type /MCR >>] /P 1384 0 R /Pg 414 0 R /S /P /Type /StructElem /XXStyle 2571 0 R >> endobj 2571 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2572 0 obj << /A << /BBox [30.545 686.14374 547.12976 712.13623] /O /Layout /Placement /Block >> /ActualText (\(b\) protect personal data stored or transmitted against accidental or unlawful destruction, acciden\ tal\r\nloss or alteration, and unauthorised or unlawful storage, processing, access or disclosure; an\ d\r\n) /K [<< /MCID 3 /Stm 67 0 R /Type /MCR >> << /MCID 4 /Stm 67 0 R /Type /MCR >>] /P 1384 0 R /Pg 414 0 R /S /P /Type /StructElem /XXStyle 2573 0 R >> endobj 2573 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2574 0 obj << /A << /BBox [30.545 659.78125 538.34875 669.95624] /O /Layout /Placement /Block >> /ActualText (\(c\) ensure the implementation of a security policy with respect to the processing of personal data.\ "\r\n) /K [<< /MCID 5 /Stm 67 0 R /Type /MCR >>] /P 1384 0 R /Pg 414 0 R /S /P /Type /StructElem /XXStyle 2575 0 R >> endobj 2575 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2576 0 obj << /A << /BBox [20 580.69373 565.60059 622.50372] /O /Layout /Placement /Block >> /ActualText (These provisions are similar to security obligations in the UK GDPR, although PECR security obligatio\ ns for\r\nservice providers override the equivalent UK GDPR provisions. However, our Guide to GDPR is\ still a useful\r\nsource of guidance on security measures.\r\n) /K [<< /MCID 6 /Stm 67 0 R /Type /MCR >> << /MCID 7 /Stm 67 0 R /Type /MCR >> << /MCID 8 /Stm 67 0 R /Type /MCR >> << /MCID 9 /Stm 67 0 R /Type /MCR >> << /MCID 10 /Stm 67 0 R /Type /MCR >>] /P 1384 0 R /Pg 414 0 R /S /P /Type /StructElem /XXStyle 2577 0 R >> endobj 2577 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2578 0 obj << /A << /BBox [411.21719 595.77125 568.37469 610.57125] /O /Layout /Placement /Block >> /K [<< /Obj 416 0 R /Pg 414 0 R /Type /OBJR >>] /P 1384 0 R /Pg 414 0 R /S /Link /Type /StructElem >> endobj 2579 0 obj << /A << /BBox [20 538.51373 572.63477 564.50629] /O /Layout /Placement /Block >> /ActualText (Regulation 5\(2\) says that, if necessary, you should take measures in conjunction with the network p\ rovider.\r\nThis regulation aims to ensure reasonable cooperation between service and network provide\ rs.\r\n) /K [<< /MCID 11 /Stm 67 0 R /Type /MCR >> << /MCID 12 /Stm 67 0 R /Type /MCR >>] /P 1384 0 R /Pg 414 0 R /S /P /Type /StructElem /XXStyle 2580 0 R >> endobj 2580 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2581 0 obj << /A << /BBox [153.53531 511.41125 195.87719 526.21125] /O /Layout /Placement /Block >> /K [<< /Obj 417 0 R /Pg 414 0 R /Type /OBJR >>] /P 1384 0 R /Pg 414 0 R /S /Link /Type /StructElem >> endobj 2582 0 obj << /A << /BBox [20 512.15125 396.7243 522.32623] /O /Layout /Placement /Block >> /ActualText (\000T\000h\000e\000 \000I\000C\000O\000 \000h\000a\000s\000 \000t\000h\000e\000 \000p\000o\000w\000\ e\000r\000 \000t\000o\000 \000a\000u\000d\000i\000t\000 \030\000 \000a\000 \000s\000e\000r\000v\000i\ \000c\000e\000 \000p\000r\000o\000v\000i\000d\000e\000r\000'\000s\000 \000s\000e\000c\000u\000r\000i\000\ t\000y\000 \000m\000e\000a\000s\000u\000r\000e\000s\000.\000\r\000\n) /K [<< /MCID 13 /Stm 67 0 R /Type /MCR >> << /MCID 14 /Stm 67 0 R /Type /MCR >> << /MCID 15 /Stm 67 0 R /Type /MCR >> << /MCID 16 /Stm 67 0 R /Type /MCR >>] /P 1384 0 R /Pg 414 0 R /S /P /Type /StructElem /XXStyle 2583 0 R >> endobj 2583 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2584 0 obj << /A << /BBox [20 468.98846 395.07269 484.71344] /O /Layout /Placement /Block >> /ActualText (What must we tell our customers about security risks?\r\n) /K [<< /MCID 17 /Stm 67 0 R /Type /MCR >>] /P 1384 0 R /Pg 414 0 R /S /P /Type /StructElem /XXStyle 2585 0 R >> endobj 2585 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 2586 0 obj << /A << /BBox [20 421.98688 567.67957 447.9794] /O /Layout /Placement /Block >> /ActualText (If you take appropriate measures but there is still a significant risk to the security of the service\ , you must\r\ninform subscribers of:\r\n) /K [<< /MCID 18 /Stm 67 0 R /Type /MCR >> << /MCID 19 /Stm 67 0 R /Type /MCR >>] /P 1384 0 R /Pg 414 0 R /S /P /Type /StructElem /XXStyle 2587 0 R >> endobj 2587 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2588 0 obj << /A << /BBox [35.8175 356.08063 326.69022 406.33127] /O /Layout /Placement /Block >> /ActualText (the nature of the risk;\r\nany measures they can take to safeguard against it; and\r\nthe likely cost\ to them of taking those measures.\r\n) /K [<< /MCID 20 /Stm 67 0 R /Type /MCR >> << /MCID 21 /Stm 67 0 R /Type /MCR >> << /MCID 22 /Stm 67 0 R /Type /MCR >>] /P 1384 0 R /Pg 414 0 R /S /P /Type /StructElem /XXStyle 2589 0 R >> endobj 2589 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 20pt; ) endobj 2590 0 obj << /A << /BBox [20 314.42096 565.64453 340.41345] /O /Layout /Placement /Block >> /ActualText (You must provide this information free of charge, except for any nominal costs the subscriber may hav\ e in\r\nreceiving or collecting the information \(eg the cost of downloading an email\).\r\n) /K [<< /MCID 23 /Stm 67 0 R /Type /MCR >> << /MCID 24 /Stm 67 0 R /Type /MCR >>] /P 1384 0 R /Pg 414 0 R /S /P /Type /StructElem /XXStyle 2591 0 R >> endobj 2591 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2592 0 obj << /A << /BBox [563.65997 30 574.65997 41] /O /Layout /Placement /Block >> /ActualText (39\r\n) /K [0] /P 1384 0 R /Pg 414 0 R /S /P /Type /StructElem /XXStyle 2593 0 R >> endobj 2593 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 2594 0 obj << /A << /BBox [20 29 115.326 40] /O /Layout /Placement /Block >> /ActualText (09 May 2018 - 2.4.69\r\n) /K [1] /P 1384 0 R /Pg 414 0 R /S /P /Type /StructElem /XXStyle 2595 0 R >> endobj 2595 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 2596 0 obj << /A << /BBox [20 774.78186 199.51938 797.90686] /O /Layout /Placement /Block >> /ActualText (Security breaches\r\n) /K [<< /MCID 0 /Stm 68 0 R /Type /MCR >>] /P 1384 0 R /Pg 419 0 R /S /P /Type /StructElem /XXStyle 2597 0 R >> endobj 2597 0 obj (font-size: 23.125pt; font-family: Georgia; ) endobj 2598 0 obj << /A << /BBox [20 577.12097 131.12857 747.39032] /O /Layout /Placement /Block >> /ActualText (In brief\203\r\nIn more detail\203\r\n) /K [<< /MCID 1 /Stm 68 0 R /Type /MCR >> << /MCID 2 /Stm 68 0 R /Type /MCR >>] /P 1384 0 R /Pg 419 0 R /S /P /Type /StructElem /XXStyle 2599 0 R >> endobj 2599 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 155pt; ) endobj 2600 0 obj << /A << /BBox [290.5625 683.6925 304.4375 697.5675] /O /Layout /Placement /Block >> /ActualText (\036\000\r\000\n) /K [<< /MCID 3 /Stm 68 0 R /Type /MCR >>] /P 1384 0 R /Pg 419 0 R /S /P /Type /StructElem /XXStyle 2601 0 R >> endobj 2601 0 obj (font-size: 13.875pt; font-family: icomoon; color: rgb\(255,255,255\); ) endobj 2602 0 obj << /A << /BBox [30.545 641.37378 547.1806 667.36621] /O /Layout /Placement /Block >> /ActualText (Service providers are required to notify the ICO if a 'personal data breach' occurs. They must also\r\ \nnotify customers if the breach is likely to adversely affect customers' privacy, and keep a breach \ log.\r\n) /K [<< /MCID 4 /Stm 68 0 R /Type /MCR >> << /MCID 5 /Stm 68 0 R /Type /MCR >>] /P 1384 0 R /Pg 419 0 R /S /P /Type /StructElem /XXStyle 2603 0 R >> endobj 2603 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2604 0 obj << /A << /BBox [33.9675 545.72875 209.02375 560.52875] /O /Layout /Placement /Block >> /K [<< /Obj 421 0 R /Pg 419 0 R /Type /OBJR >>] /P 1384 0 R /Pg 419 0 R /S /Link /Type /StructElem >> endobj 2605 0 obj << /A << /BBox [35.8175 466.3175 270.76843 556.64374] /O /Layout /Placement /Block >> /ActualText (What is a 'personal data breach'?\r\nWhat must we do if there is a breach?\r\nWhen and how do we noti\ fy the ICO?\r\nWhen and how do we notify our customers?\r\nWhat do we need to record in our breach lo\ g?\r\n) /K [<< /MCID 6 /Stm 68 0 R /Type /MCR >> << /MCID 7 /Stm 68 0 R /Type /MCR >> << /MCID 8 /Stm 68 0 R /Type /MCR >> << /MCID 9 /Stm 68 0 R /Type /MCR >> << /MCID 10 /Stm 68 0 R /Type /MCR >>] /P 1384 0 R /Pg 419 0 R /S /P /Type /StructElem /XXStyle 2606 0 R >> endobj 2606 0 obj (font-size: 10.175pt; font-family: Verdana; color: rgb\(0,80,152\); line-height: 20pt; ) endobj 2607 0 obj << /A << /BBox [33.9675 525.69094 233.96406 540.49094] /O /Layout /Placement /Block >> /K [<< /Obj 422 0 R /Pg 419 0 R /Type /OBJR >>] /P 1384 0 R /Pg 419 0 R /S /Link /Type /StructElem >> endobj 2608 0 obj << /A << /BBox [33.9675 505.65312 229.74375 520.45313] /O /Layout /Placement /Block >> /K [<< /Obj 423 0 R /Pg 419 0 R /Type /OBJR >>] /P 1384 0 R /Pg 419 0 R /S /Link /Type /StructElem >> endobj 2609 0 obj << /A << /BBox [33.9675 485.61531 263.62188 500.41531] /O /Layout /Placement /Block >> /K [<< /Obj 424 0 R /Pg 419 0 R /Type /OBJR >>] /P 1384 0 R /Pg 419 0 R /S /Link /Type /StructElem >> endobj 2610 0 obj << /A << /BBox [33.9675 465.5775 273.5425 480.3775] /O /Layout /Placement /Block >> /K [<< /Obj 425 0 R /Pg 419 0 R /Type /OBJR >>] /P 1384 0 R /Pg 419 0 R /S /Link /Type /StructElem >> endobj 2611 0 obj << /A << /BBox [20 423.67499 248.13831 439.39999] /O /Layout /Placement /Block >> /ActualText (What is a 'personal data breach'?\r\n) /K [<< /MCID 11 /Stm 68 0 R /Type /MCR >>] /P 1384 0 R /Pg 419 0 R /S /P /Type /StructElem /XXStyle 2612 0 R >> endobj 2612 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 2613 0 obj << /A << /BBox [20 392.49094 154.68648 402.66592] /O /Layout /Placement /Block >> /ActualText (A personal data breach is:\r\n) /K [<< /MCID 12 /Stm 68 0 R /Type /MCR >>] /P 1384 0 R /Pg 419 0 R /S /P /Type /StructElem /XXStyle 2614 0 R >> endobj 2614 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2615 0 obj << /A << /BBox [290.5625 349.33969 304.4375 363.21469] /O /Layout /Placement /Block >> /ActualText (\r\000\r\000\n) /K [<< /MCID 13 /Stm 68 0 R /Type /MCR >>] /P 1384 0 R /Pg 419 0 R /S /P /Type /StructElem /XXStyle 2616 0 R >> endobj 2616 0 obj (font-size: 13.875pt; font-family: icomoon; color: rgb\(149,140,134\); ) endobj 2617 0 obj << /A << /BBox [30.545 291.20343 560.12323 333.01343] /O /Layout /Placement /Block >> /ActualText ("a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthoris\ ed\r\ndisclosure of, or access to, personal data transmitted, stored or otherwise processed in connec\ tion with\r\nthe provision of a public electronic communications service".\r\n) /K [<< /MCID 14 /Stm 68 0 R /Type /MCR >> << /MCID 15 /Stm 68 0 R /Type /MCR >> << /MCID 16 /Stm 68 0 R /Type /MCR >>] /P 1384 0 R /Pg 419 0 R /S /P /Type /StructElem /XXStyle 2618 0 R >> endobj 2618 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2619 0 obj << /A << /BBox [20 212.11594 571.69867 253.92593] /O /Layout /Placement /Block >> /ActualText (A personal data breach may mean that someone other than the data controller gets unauthorised access \ to\r\npersonal data. But a personal data breach can also occur if there is unauthorised access within\ an\r\norganisation, or if a data controller's own employee accidentally alters or deletes personal d\ ata.\r\n) /K [<< /MCID 17 /Stm 68 0 R /Type /MCR >> << /MCID 18 /Stm 68 0 R /Type /MCR >> << /MCID 19 /Stm 68 0 R /Type /MCR >>] /P 1384 0 R /Pg 419 0 R /S /P /Type /StructElem /XXStyle 2620 0 R >> endobj 2620 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2621 0 obj << /A << /BBox [20 168.95316 279.8399 184.67815] /O /Layout /Placement /Block >> /ActualText (What must we do if there is a breach?\r\n) /K [<< /MCID 20 /Stm 68 0 R /Type /MCR >>] /P 1384 0 R /Pg 419 0 R /S /P /Type /StructElem /XXStyle 2622 0 R >> endobj 2622 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 2623 0 obj << /A << /BBox [20 137.02906 111.51719 151.82906] /O /Layout /Placement /Block >> /K [<< /Obj 426 0 R /Pg 419 0 R /Type /OBJR >>] /P 1384 0 R /Pg 419 0 R /S /Link /Type /StructElem >> endobj 2624 0 obj << /A << /BBox [20 121.95157 527.90131 147.94406] /O /Layout /Placement /Block >> /ActualText (Service providers \(eg telecoms providers or internet service providers\) have certain obligations if\ a\r\npersonal data breach occurs. These are set out in regulation 5A.\r\n) /K [<< /MCID 21 /Stm 68 0 R /Type /MCR >> << /MCID 22 /Stm 68 0 R /Type /MCR >> << /MCID 23 /Stm 68 0 R /Type /MCR >>] /P 1384 0 R /Pg 419 0 R /S /P /Type /StructElem /XXStyle 2625 0 R >> endobj 2625 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2626 0 obj << /A << /BBox [20 69.75846 223.31685 105.76407] /O /Layout /Placement /Block >> /ActualText (If you are a service provider, you must:\r\nnotify the ICO;\r\n) /K [<< /MCID 24 /Stm 68 0 R /Type /MCR >> << /MCID 25 /Stm 68 0 R /Type /MCR >>] /P 1384 0 R /Pg 419 0 R /S /P /Type /StructElem /XXStyle 2627 0 R >> endobj 2627 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 26pt; ) endobj 2628 0 obj << /A << /BBox [20 29 115.326 40] /O /Layout /Placement /Block >> /ActualText (09 May 2018 - 2.4.69\r\n) /K [0] /P 1384 0 R /Pg 419 0 R /S /P /Type /StructElem /XXStyle 2629 0 R >> endobj 2629 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 2630 0 obj << /A << /BBox [563.65997 30 574.65997 41] /O /Layout /Placement /Block >> /ActualText (40\r\n) /K [1] /P 1384 0 R /Pg 419 0 R /S /P /Type /StructElem /XXStyle 2631 0 R >> endobj 2631 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 2632 0 obj << /A << /BBox [35.8175 767.92529 280.0582 798.13812] /O /Layout /Placement /Block >> /ActualText (consider whether to notify your customers; and\r\nrecord details in your own breach log.\r\n) /K [<< /MCID 0 /Stm 69 0 R /Type /MCR >> << /MCID 1 /Stm 69 0 R /Type /MCR >>] /P 1384 0 R /Pg 430 0 R /S /P /Type /StructElem /XXStyle 2633 0 R >> endobj 2633 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 20pt; ) endobj 2634 0 obj << /A << /BBox [20 726.26563 574.14301 752.25812] /O /Layout /Placement /Block >> /ActualText (This takes the place of UK GDPR breach reporting obligations. You don't need to take any separate act\ ion to\r\ncomply with the UK GDPR.\r\n) /K [<< /MCID 2 /Stm 69 0 R /Type /MCR >> << /MCID 3 /Stm 69 0 R /Type /MCR >> << /MCID 4 /Stm 69 0 R /Type /MCR >> << /MCID 5 /Stm 69 0 R /Type /MCR >> << /MCID 6 /Stm 69 0 R /Type /MCR >> << /MCID 7 /Stm 69 0 R /Type /MCR >> << /MCID 8 /Stm 69 0 R /Type /MCR >> << /MCID 9 /Stm 69 0 R /Type /MCR >>] /P 1384 0 R /Pg 430 0 R /S /P /Type /StructElem /XXStyle 2635 0 R >> endobj 2635 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2636 0 obj << /A << /BBox [20 683.10278 278.37747 698.82782] /O /Layout /Placement /Block >> /ActualText (When and how do we notify the ICO?\r\n) /K [<< /MCID 10 /Stm 69 0 R /Type /MCR >>] /P 1384 0 R /Pg 430 0 R /S /P /Type /StructElem /XXStyle 2637 0 R >> endobj 2637 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 2638 0 obj << /A << /BBox [20 636.10126 536.10651 662.09375] /O /Layout /Placement /Block >> /ActualText (You must notify the ICO within 24 hours of becoming aware of the essential facts of the breach. This\r\ \nnotification must include at least:\r\n) /K [<< /MCID 11 /Stm 69 0 R /Type /MCR >> << /MCID 12 /Stm 69 0 R /Type /MCR >>] /P 1384 0 R /Pg 430 0 R /S /P /Type /StructElem /XXStyle 2639 0 R >> endobj 2639 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2640 0 obj << /A << /BBox [35.8175 530.11938 309.70816 620.44562] /O /Layout /Placement /Block >> /ActualText (your name and contact details;\r\nthe date and time of the breach \(or an estimate\);\r\nthe date and\ time you detected it;\r\nbasic information about the type of breach; and\r\nbasic information about \ the personal data concerned.\r\n) /K [<< /MCID 13 /Stm 69 0 R /Type /MCR >> << /MCID 14 /Stm 69 0 R /Type /MCR >> << /MCID 15 /Stm 69 0 R /Type /MCR >> << /MCID 16 /Stm 69 0 R /Type /MCR >> << /MCID 17 /Stm 69 0 R /Type /MCR >>] /P 1384 0 R /Pg 430 0 R /S /P /Type /StructElem /XXStyle 2641 0 R >> endobj 2641 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 20pt; ) endobj 2642 0 obj << /A << /BBox [96.08125 503.53719 223.0375 518.33719] /O /Layout /Placement /Block >> /K [<< /Obj 432 0 R /Pg 430 0 R /Type /OBJR >>] /P 1384 0 R /Pg 430 0 R /S /Link /Type /StructElem >> endobj 2643 0 obj << /A << /BBox [20 504.27719 490.8768 514.45221] /O /Layout /Placement /Block >> /ActualText (Please use our breach notification form. You can attach documents to the form if necessary.\r\n) /K [<< /MCID 18 /Stm 69 0 R /Type /MCR >> << /MCID 19 /Stm 69 0 R /Type /MCR >> << /MCID 20 /Stm 69 0 R /Type /MCR >>] /P 1384 0 R /Pg 430 0 R /S /P /Type /StructElem /XXStyle 2644 0 R >> endobj 2644 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2645 0 obj << /A << /BBox [20 414.64468 571.12891 488.08969] /O /Layout /Placement /Block >> /ActualText (If possible, you should also include full details of the incident, the number of individuals affected\ and its\r\npossible effect on them, the measures taken to mitigate those effects, and information ab\ out your\r\nnotification to customers. If these details are not yet available, you must provide them \ as soon as possible.\r\nYou must submit a second notification form to us within three days, either in\ cluding these details, or telling\r\nus how long it will take you to get them.\r\n) /K [<< /MCID 21 /Stm 69 0 R /Type /MCR >> << /MCID 22 /Stm 69 0 R /Type /MCR >> << /MCID 23 /Stm 69 0 R /Type /MCR >> << /MCID 24 /Stm 69 0 R /Type /MCR >> << /MCID 25 /Stm 69 0 R /Type /MCR >>] /P 1384 0 R /Pg 430 0 R /S /P /Type /StructElem /XXStyle 2646 0 R >> endobj 2646 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2647 0 obj << /A << /BBox [20 388.2822 335.3436 398.45718] /O /Layout /Placement /Block >> /ActualText (Failure to submit breach notifications can incur a 1,000 fine.\r\n) /K [<< /MCID 26 /Stm 69 0 R /Type /MCR >>] /P 1384 0 R /Pg 430 0 R /S /P /Type /StructElem /XXStyle 2648 0 R >> endobj 2648 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2649 0 obj << /A << /BBox [20 252.53845 323.80701 363.48065] /O /Layout /Placement /Block >> /ActualText (Further Reading\r\nWhen and how do we notify our customers?\r\n) /K [<< /MCID 27 /Stm 69 0 R /Type /MCR >> << /MCID 28 /Stm 69 0 R /Type /MCR >>] /P 1384 0 R /Pg 430 0 R /S /P /Type /StructElem /XXStyle 2650 0 R >> endobj 2650 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 2651 0 obj << /A << /BBox [20 284.43937 575 339.04906] /O /Layout /Placement /Block >> /K [<< /Obj 434 0 R /Pg 430 0 R /Type /OBJR >>] /P 1384 0 R /Pg 430 0 R /S /Link /Type /StructElem >> endobj 2652 0 obj << /A << /BBox [26.70625 315.78531 42.43125 331.51031] /O /Layout /Placement /Block >> /ActualText (\f\000\r\000\n) /K [<< /MCID 29 /Stm 69 0 R /Type /MCR >>] /P 1384 0 R /Pg 430 0 R /S /P /Type /StructElem /XXStyle 2653 0 R >> endobj 2653 0 obj (font-size: 15.725pt; font-family: icomoon; color: rgb\(80,75,72\); ) endobj 2654 0 obj << /A << /BBox [46.13125 319.73969 248.17438 330.83966] /O /Layout /Placement /Block >> /ActualText (\000N\000o\000t\000i\000f\000i\000c\000a\000t\000i\000o\000n\000 \000o\000f\000 \000P\000E\000C\000\ R\000 \000s\000e\000c\000u\000r\000i\000t\000y\000 \000b\000r\000e\000a\000c\000h\000e\000s\000 \030\ \000\r\000\n) /K [<< /MCID 30 /Stm 69 0 R /Type /MCR >> << /MCID 31 /Stm 69 0 R /Type /MCR >>] /P 1384 0 R /Pg 430 0 R /S /P /Type /StructElem /XXStyle 2655 0 R >> endobj 2655 0 obj (font-size: 11.1pt; font-family: Georgia; color: rgb\(0,80,152\); line-height: 14pt; ) endobj 2656 0 obj << /A << /BBox [46.13125 290.42877 126.1345 313.12592] /O /Layout /Placement /Block >> /ActualText (For organisations\r\nPDF \(292.26K\)\r\n) /K [<< /MCID 32 /Stm 69 0 R /Type /MCR >> << /MCID 33 /Stm 69 0 R /Type /MCR >>] /P 1384 0 R /Pg 430 0 R /S /P /Type /StructElem /XXStyle 2657 0 R >> endobj 2657 0 obj (font-size: 9.25pt; font-family: Verdana; color: rgb\(80,75,72\); line-height: 13pt; ) endobj 2658 0 obj << /A << /BBox [415.46062 220.61437 523.02656 235.41437] /O /Layout /Placement /Block >> /K [<< /Obj 433 0 R /Pg 430 0 R /Type /OBJR >>] /P 1384 0 R /Pg 430 0 R /S /Link /Type /StructElem >> endobj 2659 0 obj << /A << /BBox [20 205.53688 574.54535 231.52936] /O /Layout /Placement /Block >> /ActualText (If the breach is likely to adversely affect the personal data or privacy of your subscribers or users\ , you need\r\nto notify them of the breach without unnecessary delay. You need to tell them:\r\n) /K [<< /MCID 34 /Stm 69 0 R /Type /MCR >> << /MCID 35 /Stm 69 0 R /Type /MCR >> << /MCID 36 /Stm 69 0 R /Type /MCR >> << /MCID 37 /Stm 69 0 R /Type /MCR >>] /P 1384 0 R /Pg 430 0 R /S /P /Type /StructElem /XXStyle 2660 0 R >> endobj 2660 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2661 0 obj << /A << /BBox [35.8175 59.47936 332.12369 189.88126] /O /Layout /Placement /Block >> /ActualText (your name and contact details;\r\nthe estimated date of the breach;\r\na summary of the incident;\r\n\ the nature and content of the personal data;\r\nthe likely effect on the individual;\r\nany measures \ you have taken to address the breach; and\r\nhow they can mitigate any possible adverse impact.\r\n) /K [<< /MCID 38 /Stm 69 0 R /Type /MCR >> << /MCID 39 /Stm 69 0 R /Type /MCR >> << /MCID 40 /Stm 69 0 R /Type /MCR >> << /MCID 41 /Stm 69 0 R /Type /MCR >> << /MCID 42 /Stm 69 0 R /Type /MCR >> << /MCID 43 /Stm 69 0 R /Type /MCR >> << /MCID 44 /Stm 69 0 R /Type /MCR >>] /P 1384 0 R /Pg 430 0 R /S /P /Type /StructElem /XXStyle 2662 0 R >> endobj 2662 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 20pt; ) endobj 2663 0 obj << /A << /BBox [563.65997 30 574.65997 41] /O /Layout /Placement /Block >> /ActualText (41\r\n) /K [0] /P 1384 0 R /Pg 430 0 R /S /P /Type /StructElem /XXStyle 2664 0 R >> endobj 2664 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 2665 0 obj << /A << /BBox [20 29 115.326 40] /O /Layout /Placement /Block >> /ActualText (09 May 2018 - 2.4.69\r\n) /K [1] /P 1384 0 R /Pg 430 0 R /S /P /Type /StructElem /XXStyle 2666 0 R >> endobj 2666 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 2667 0 obj << /A << /BBox [20 771.61377 574.05927 797.60626] /O /Layout /Placement /Block >> /ActualText (You do not need to tell your subscribers about a breach if you can demonstrate that the data was encr\ ypted\r\n\(or made unintelligible by a similar security measure\).\r\n) /K [<< /MCID 0 /Stm 70 0 R /Type /MCR >> << /MCID 1 /Stm 70 0 R /Type /MCR >>] /P 1384 0 R /Pg 437 0 R /S /P /Type /StructElem /XXStyle 2668 0 R >> endobj 2668 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2669 0 obj << /A << /BBox [20 729.43378 551.24695 755.42627] /O /Layout /Placement /Block >> /ActualText (If you do not tell your customers, the ICO can require you to do so if we consider the breach is like\ ly to\r\nadversely affect them.\r\n) /K [<< /MCID 2 /Stm 70 0 R /Type /MCR >> << /MCID 3 /Stm 70 0 R /Type /MCR >>] /P 1384 0 R /Pg 437 0 R /S /P /Type /StructElem /XXStyle 2670 0 R >> endobj 2670 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2671 0 obj << /A << /BBox [20 593.69 334.65726 704.6322] /O /Layout /Placement /Block >> /ActualText (Further Reading\r\nWhat do we need to record in our breach log?\r\n) /K [<< /MCID 4 /Stm 70 0 R /Type /MCR >> << /MCID 5 /Stm 70 0 R /Type /MCR >>] /P 1384 0 R /Pg 437 0 R /S /P /Type /StructElem /XXStyle 2672 0 R >> endobj 2672 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 2673 0 obj << /A << /BBox [20 625.59094 575 680.20062] /O /Layout /Placement /Block >> /K [<< /Obj 442 0 R /Pg 437 0 R /Type /OBJR >>] /P 1384 0 R /Pg 437 0 R /S /Link /Type /StructElem >> endobj 2674 0 obj << /A << /BBox [26.70625 656.93689 42.43125 672.66187] /O /Layout /Placement /Block >> /ActualText (\f\000\r\000\n) /K [<< /MCID 6 /Stm 70 0 R /Type /MCR >>] /P 1384 0 R /Pg 437 0 R /S /P /Type /StructElem /XXStyle 2675 0 R >> endobj 2675 0 obj (font-size: 15.725pt; font-family: icomoon; color: rgb\(80,75,72\); ) endobj 2676 0 obj << /A << /BBox [46.13125 660.89124 248.17438 671.99127] /O /Layout /Placement /Block >> /ActualText (\000N\000o\000t\000i\000f\000i\000c\000a\000t\000i\000o\000n\000 \000o\000f\000 \000P\000E\000C\000\ R\000 \000s\000e\000c\000u\000r\000i\000t\000y\000 \000b\000r\000e\000a\000c\000h\000e\000s\000 \030\ \000\r\000\n) /K [<< /MCID 7 /Stm 70 0 R /Type /MCR >> << /MCID 8 /Stm 70 0 R /Type /MCR >>] /P 1384 0 R /Pg 437 0 R /S /P /Type /StructElem /XXStyle 2677 0 R >> endobj 2677 0 obj (font-size: 11.1pt; font-family: Georgia; color: rgb\(0,80,152\); line-height: 14pt; ) endobj 2678 0 obj << /A << /BBox [46.13125 631.58032 126.1345 654.27753] /O /Layout /Placement /Block >> /ActualText (For organisations\r\nPDF \(292.26K\)\r\n) /K [<< /MCID 9 /Stm 70 0 R /Type /MCR >> << /MCID 10 /Stm 70 0 R /Type /MCR >>] /P 1384 0 R /Pg 437 0 R /S /P /Type /StructElem /XXStyle 2679 0 R >> endobj 2679 0 obj (font-size: 9.25pt; font-family: Verdana; color: rgb\(80,75,72\); line-height: 13pt; ) endobj 2680 0 obj << /A << /BBox [20 562.50592 561.66614 572.68097] /O /Layout /Placement /Block >> /ActualText (You must also keep your own record of all personal data breaches in an inventory or log. It must cont\ ain:\r\n) /K [<< /MCID 11 /Stm 70 0 R /Type /MCR >>] /P 1384 0 R /Pg 437 0 R /S /P /Type /StructElem /XXStyle 2681 0 R >> endobj 2681 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2682 0 obj << /A << /BBox [35.8175 496.5997 208.02937 546.85028] /O /Layout /Placement /Block >> /ActualText (the facts surrounding the breach;\r\nthe effects of the breach; and\r\nremedial action taken.\r\n) /K [<< /MCID 12 /Stm 70 0 R /Type /MCR >> << /MCID 13 /Stm 70 0 R /Type /MCR >> << /MCID 14 /Stm 70 0 R /Type /MCR >>] /P 1384 0 R /Pg 437 0 R /S /P /Type /StructElem /XXStyle 2683 0 R >> endobj 2683 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 20pt; ) endobj 2684 0 obj << /A << /BBox [125.97031 470.0175 206.76906 484.8175] /O /Layout /Placement /Block >> /K [<< /Obj 439 0 R /Pg 437 0 R /Type /OBJR >>] /P 1384 0 R /Pg 437 0 R /S /Link /Type /StructElem >> endobj 2685 0 obj << /A << /BBox [20 454.94 537.91724 480.9325] /O /Layout /Placement /Block >> /ActualText /K [<< /MCID 15 /Stm 70 0 R /Type /MCR >> << /MCID 16 /Stm 70 0 R /Type /MCR >> << /MCID 17 /Stm 70 0 R /Type /MCR >> << /MCID 18 /Stm 70 0 R /Type /MCR >> << /MCID 19 /Stm 70 0 R /Type /MCR >> << /MCID 20 /Stm 70 0 R /Type /MCR >>] /P 1384 0 R /Pg 437 0 R /S /P /Type /StructElem /XXStyle 2686 0 R >> endobj 2686 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2687 0 obj << /A << /BBox [20 454.2 102.88 469] /O /Layout /Placement /Block >> /K [<< /Obj 440 0 R /Pg 437 0 R /Type /OBJR >>] /P 1384 0 R /Pg 437 0 R /S /Link /Type /StructElem >> endobj 2688 0 obj << /A << /BBox [66.87438 413.87 542.02375 442.6375] /O /Layout /Placement /Block >> /K [<< /Obj 441 0 R /Pg 437 0 R /Type /OBJR >>] /P 1384 0 R /Pg 437 0 R /S /Link /Type /StructElem >> endobj 2689 0 obj << /A << /BBox [20 412.75998 539.24457 438.7525] /O /Layout /Placement /Block >> /ActualText (\000F\000o\000r\000 \000m\000o\000r\000e\000 \000i\000n\000f\000o\000r\000m\000a\000t\000i\000o\000\ n\000,\000 \000s\000e\000e\000 \000o\000u\000r\000 \000d\000e\000t\000a\000i\000l\000e\000d\000 \000g\ \000u\000i\000d\000a\000n\000c\000e\000 \000f\000o\000r\000 \000s\000e\000r\000v\000i\000c\000e\000 \000\ p\000r\000o\000v\000i\000d\000e\000r\000s\000 \000o\000n\000 \000n\000o\000t\000i\000f\000i\000c\000a\ \000t\000i\000o\000n\000 \000o\000f\000 \000P\000E\000C\000R\000 \000s\000e\000c\000u\000r\000i\000t\000\ y\000\r\000\n\000b\000r\000e\000a\000c\000h\000e\000s\000 \030\000.\000\r\000\n) /K [<< /MCID 21 /Stm 70 0 R /Type /MCR >> << /MCID 22 /Stm 70 0 R /Type /MCR >> << /MCID 23 /Stm 70 0 R /Type /MCR >> << /MCID 24 /Stm 70 0 R /Type /MCR >> << /MCID 25 /Stm 70 0 R /Type /MCR >>] /P 1384 0 R /Pg 437 0 R /S /P /Type /StructElem /XXStyle 2690 0 R >> endobj 2690 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2691 0 obj << /A << /BBox [563.65997 30 574.65997 41] /O /Layout /Placement /Block >> /ActualText (42\r\n) /K [0] /P 1384 0 R /Pg 437 0 R /S /P /Type /StructElem /XXStyle 2692 0 R >> endobj 2692 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 2693 0 obj << /A << /BBox [20 29 115.326 40] /O /Layout /Placement /Block >> /ActualText (09 May 2018 - 2.4.69\r\n) /K [1] /P 1384 0 R /Pg 437 0 R /S /P /Type /StructElem /XXStyle 2694 0 R >> endobj 2694 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 2695 0 obj << /A << /BBox [20 774.78186 137.845 797.90686] /O /Layout /Placement /Block >> /ActualText (Traffic data\r\n) /K [<< /MCID 0 /Stm 71 0 R /Type /MCR >>] /P 1384 0 R /Pg 444 0 R /S /P /Type /StructElem /XXStyle 2696 0 R >> endobj 2696 0 obj (font-size: 23.125pt; font-family: Georgia; ) endobj 2697 0 obj << /A << /BBox [20 519.12341 131.12857 747.39032] /O /Layout /Placement /Block >> /ActualText (In brief\203\r\nIn more detail\203\r\n) /K [<< /MCID 1 /Stm 71 0 R /Type /MCR >> << /MCID 2 /Stm 71 0 R /Type /MCR >>] /P 1384 0 R /Pg 444 0 R /S /P /Type /StructElem /XXStyle 2698 0 R >> endobj 2698 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 213pt; ) endobj 2699 0 obj << /A << /BBox [290.5625 683.6925 304.4375 697.5675] /O /Layout /Placement /Block >> /ActualText (\036\000\r\000\n) /K [<< /MCID 3 /Stm 71 0 R /Type /MCR >>] /P 1384 0 R /Pg 444 0 R /S /P /Type /StructElem /XXStyle 2700 0 R >> endobj 2700 0 obj (font-size: 13.875pt; font-family: icomoon; color: rgb\(255,255,255\); ) endobj 2701 0 obj << /A << /BBox [30.545 641.37378 548.51355 667.36621] /O /Layout /Placement /Block >> /ActualText (You can only process traffic data \(eg information about the routing, duration or timing of a message\ \)\r\nfor limited purposes with the authority of the network or service provider.\r\n) /K [<< /MCID 4 /Stm 71 0 R /Type /MCR >> << /MCID 5 /Stm 71 0 R /Type /MCR >>] /P 1384 0 R /Pg 444 0 R /S /P /Type /StructElem /XXStyle 2702 0 R >> endobj 2702 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2703 0 obj << /A << /BBox [30.545 583.37628 563.54205 625.18628] /O /Layout /Placement /Block >> /ActualText (You must tell customers if you keep their traffic data, and get their consent before using it for\r\n\ marketing or value-added services. You must erase or anonymise it as soon as you have finished with i\ t\r\n\(unless another law requires you to keep it\).\r\n) /K [<< /MCID 6 /Stm 71 0 R /Type /MCR >> << /MCID 7 /Stm 71 0 R /Type /MCR >> << /MCID 8 /Stm 71 0 R /Type /MCR >>] /P 1384 0 R /Pg 444 0 R /S /P /Type /StructElem /XXStyle 2704 0 R >> endobj 2704 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2705 0 obj << /A << /BBox [33.9675 487.73125 141.67219 502.53125] /O /Layout /Placement /Block >> /K [<< /Obj 446 0 R /Pg 444 0 R /Type /OBJR >>] /P 1384 0 R /Pg 444 0 R /S /Link /Type /StructElem >> endobj 2706 0 obj << /A << /BBox [35.8175 348.20657 258.5686 498.64624] /O /Layout /Placement /Block >> /ActualText (What is traffic data?\r\nWhat are the rules on traffic data?\r\nWho needs to comply?\r\nWhat can we u\ se traffic data for?\r\nWhat information must we give customers?\r\nWhen do we need consent?\r\nWhat \ counts as consent?\r\nHow long can we keep traffic data?\r\n) /K [<< /MCID 9 /Stm 71 0 R /Type /MCR >> << /MCID 10 /Stm 71 0 R /Type /MCR >> << /MCID 11 /Stm 71 0 R /Type /MCR >> << /MCID 12 /Stm 71 0 R /Type /MCR >> << /MCID 13 /Stm 71 0 R /Type /MCR >> << /MCID 14 /Stm 71 0 R /Type /MCR >> << /MCID 15 /Stm 71 0 R /Type /MCR >> << /MCID 16 /Stm 71 0 R /Type /MCR >>] /P 1384 0 R /Pg 444 0 R /S /P /Type /StructElem /XXStyle 2707 0 R >> endobj 2707 0 obj (font-size: 10.175pt; font-family: Verdana; color: rgb\(0,80,152\); line-height: 20pt; ) endobj 2708 0 obj << /A << /BBox [33.9675 467.69344 214.88594 482.49344] /O /Layout /Placement /Block >> /K [<< /Obj 447 0 R /Pg 444 0 R /Type /OBJR >>] /P 1384 0 R /Pg 444 0 R /S /Link /Type /StructElem >> endobj 2709 0 obj << /A << /BBox [33.9675 447.65562 154.42562 462.45562] /O /Layout /Placement /Block >> /K [<< /Obj 448 0 R /Pg 444 0 R /Type /OBJR >>] /P 1384 0 R /Pg 444 0 R /S /Link /Type /StructElem >> endobj 2710 0 obj << /A << /BBox [33.9675 427.61781 208.43406 442.41781] /O /Layout /Placement /Block >> /K [<< /Obj 449 0 R /Pg 444 0 R /Type /OBJR >>] /P 1384 0 R /Pg 444 0 R /S /Link /Type /StructElem >> endobj 2711 0 obj << /A << /BBox [33.9675 407.58 261.34406 422.38] /O /Layout /Placement /Block >> /K [<< /Obj 450 0 R /Pg 444 0 R /Type /OBJR >>] /P 1384 0 R /Pg 444 0 R /S /Link /Type /StructElem >> endobj 2712 0 obj << /A << /BBox [33.9675 387.54219 178.93812 402.34219] /O /Layout /Placement /Block >> /K [<< /Obj 451 0 R /Pg 444 0 R /Type /OBJR >>] /P 1384 0 R /Pg 444 0 R /S /Link /Type /StructElem >> endobj 2713 0 obj << /A << /BBox [33.9675 367.50437 166.27719 382.30437] /O /Layout /Placement /Block >> /K [<< /Obj 452 0 R /Pg 444 0 R /Type /OBJR >>] /P 1384 0 R /Pg 444 0 R /S /Link /Type /StructElem >> endobj 2714 0 obj << /A << /BBox [33.9675 347.46656 218.16969 362.26656] /O /Layout /Placement /Block >> /K [<< /Obj 453 0 R /Pg 444 0 R /Type /OBJR >>] /P 1384 0 R /Pg 444 0 R /S /Link /Type /StructElem >> endobj 2715 0 obj << /A << /BBox [20 305.56409 160.18837 321.28909] /O /Layout /Placement /Block >> /ActualText (What is traffic data?\r\n) /K [<< /MCID 17 /Stm 71 0 R /Type /MCR >>] /P 1384 0 R /Pg 444 0 R /S /P /Type /StructElem /XXStyle 2716 0 R >> endobj 2716 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 2717 0 obj << /A << /BBox [20 274.38 149.35478 284.55499] /O /Layout /Placement /Block >> /ActualText (Traffic data is defined as:\r\n) /K [<< /MCID 18 /Stm 71 0 R /Type /MCR >>] /P 1384 0 R /Pg 444 0 R /S /P /Type /StructElem /XXStyle 2718 0 R >> endobj 2718 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2719 0 obj << /A << /BBox [290.5625 231.22876 304.4375 245.10376] /O /Layout /Placement /Block >> /ActualText (\r\000\r\000\n) /K [<< /MCID 19 /Stm 71 0 R /Type /MCR >>] /P 1384 0 R /Pg 444 0 R /S /P /Type /StructElem /XXStyle 2720 0 R >> endobj 2720 0 obj (font-size: 13.875pt; font-family: icomoon; color: rgb\(149,140,134\); ) endobj 2721 0 obj << /A << /BBox [30.545 173.09248 552.90918 214.9025] /O /Layout /Placement /Block >> /ActualText ("any data processed for the purpose of the conveyance of a communication on an electronic\r\ncommunic\ ations network or for the billing in respect of that communication and includes data relating\r\nto t\ he routing, duration or time of a communication".\r\n) /K [<< /MCID 20 /Stm 71 0 R /Type /MCR >> << /MCID 21 /Stm 71 0 R /Type /MCR >> << /MCID 22 /Stm 71 0 R /Type /MCR >>] /P 1384 0 R /Pg 444 0 R /S /P /Type /StructElem /XXStyle 2722 0 R >> endobj 2722 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2723 0 obj << /A << /BBox [20 109.82252 565.8786 135.815] /O /Layout /Placement /Block >> /ActualText (This includes information about the routing or timing of any phone call, text or email, whether it re\ lates to\r\nan individual or a company.\r\n) /K [<< /MCID 23 /Stm 71 0 R /Type /MCR >> << /MCID 24 /Stm 71 0 R /Type /MCR >>] /P 1384 0 R /Pg 444 0 R /S /P /Type /StructElem /XXStyle 2724 0 R >> endobj 2724 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2725 0 obj << /A << /BBox [302.52969 82.72 468.23188 97.52] /O /Layout /Placement /Block >> /K [<< /Obj 454 0 R /Pg 444 0 R /Type /OBJR >>] /P 1384 0 R /Pg 444 0 R /S /Link /Type /StructElem >> endobj 2726 0 obj << /A << /BBox [20 67.64249 556.56384 93.63502] /O /Layout /Placement /Block >> /ActualText (The focus here is on data collected and processed by a public communications provider. It is not like\ ly to\r\ninclude data collected by another party via another route \(eg data collected directly from \ nearby mobile\r\n) /K [<< /MCID 25 /Stm 71 0 R /Type /MCR >> << /MCID 26 /Stm 71 0 R /Type /MCR >> << /MCID 27 /Stm 71 0 R /Type /MCR >> << /MCID 28 /Stm 71 0 R /Type /MCR >>] /P 1384 0 R /Pg 444 0 R /S /P /Type /StructElem /XXStyle 2727 0 R >> endobj 2727 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2728 0 obj << /A << /BBox [563.65997 30 574.65997 41] /O /Layout /Placement /Block >> /ActualText (43\r\n) /K [0] /P 1384 0 R /Pg 444 0 R /S /P /Type /StructElem /XXStyle 2729 0 R >> endobj 2729 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 2730 0 obj << /A << /BBox [20 29 115.326 40] /O /Layout /Placement /Block >> /ActualText (09 May 2018 - 2.4.69\r\n) /K [1] /P 1384 0 R /Pg 444 0 R /S /P /Type /StructElem /XXStyle 2731 0 R >> endobj 2731 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 2732 0 obj << /A << /BBox [20 787.43127 256.10071 797.60626] /O /Layout /Placement /Block >> /ActualText (devices by an organisation's wi-fi equipment\).\r\n) /K [<< /MCID 0 /Stm 72 0 R /Type /MCR >>] /P 1384 0 R /Pg 457 0 R /S /P /Type /StructElem /XXStyle 2733 0 R >> endobj 2733 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2734 0 obj << /A << /BBox [20 744.26843 256.4411 759.99347] /O /Layout /Placement /Block >> /ActualText (What are the rules on traffic data?\r\n) /K [<< /MCID 1 /Stm 72 0 R /Type /MCR >>] /P 1384 0 R /Pg 457 0 R /S /P /Type /StructElem /XXStyle 2735 0 R >> endobj 2735 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 2736 0 obj << /A << /BBox [310.76219 712.34438 483.20531 727.14437] /O /Layout /Placement /Block >> /K [<< /Obj 460 0 R /Pg 457 0 R /Type /OBJR >>] /P 1384 0 R /Pg 457 0 R /S /Link /Type /StructElem >> endobj 2737 0 obj << /A << /BBox [20 697.26691 564.34357 723.2594] /O /Layout /Placement /Block >> /ActualText (The rules on traffic data are in regulations 7 and 8. Only public communications providers, or those \ acting\r\nunder their authority, can process traffic data. In summary, if you are processing traffic \ data, you must:\r\n) /K [<< /MCID 2 /Stm 72 0 R /Type /MCR >> << /MCID 3 /Stm 72 0 R /Type /MCR >> << /MCID 4 /Stm 72 0 R /Type /MCR >> << /MCID 5 /Stm 72 0 R /Type /MCR >>] /P 1384 0 R /Pg 457 0 R /S /P /Type /StructElem /XXStyle 2738 0 R >> endobj 2738 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2739 0 obj << /A << /BBox [35.8175 611.32281 565.44659 681.61127] /O /Layout /Placement /Block >> /ActualText (only use it for permitted purposes;\r\ngive your customers information about the processing;\r\nget t\ heir consent for certain uses of the data; and\r\nerase or anonymise it as soon as you have finished \ with it \(unless another law requires you to keep it\).\r\n) /K [<< /MCID 6 /Stm 72 0 R /Type /MCR >> << /MCID 7 /Stm 72 0 R /Type /MCR >> << /MCID 8 /Stm 72 0 R /Type /MCR >> << /MCID 9 /Stm 72 0 R /Type /MCR >>] /P 1384 0 R /Pg 457 0 R /S /P /Type /StructElem /XXStyle 2740 0 R >> endobj 2740 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 20pt; ) endobj 2741 0 obj << /A << /BBox [20 569.66315 547.48218 595.65564] /O /Layout /Placement /Block >> /ActualText (There is an exemption for emergency alerts where a relevant public authority needs to warn, advise or\ \r\ninform users or subscribers of an emergency in their location \(regulation 16A\).\r\n) /K [<< /MCID 10 /Stm 72 0 R /Type /MCR >> << /MCID 11 /Stm 72 0 R /Type /MCR >>] /P 1384 0 R /Pg 457 0 R /S /P /Type /StructElem /XXStyle 2742 0 R >> endobj 2742 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2743 0 obj << /A << /BBox [20 526.50031 176.77824 542.22528] /O /Layout /Placement /Block >> /ActualText (Who needs to comply?\r\n) /K [<< /MCID 12 /Stm 72 0 R /Type /MCR >>] /P 1384 0 R /Pg 457 0 R /S /P /Type /StructElem /XXStyle 2744 0 R >> endobj 2744 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 2745 0 obj << /A << /BBox [85.70969 494.57625 252.85719 509.37625] /O /Layout /Placement /Block >> /K [<< /Obj 461 0 R /Pg 457 0 R /Type /OBJR >>] /P 1384 0 R /Pg 457 0 R /S /Link /Type /StructElem >> endobj 2746 0 obj << /A << /BBox [20 447.86377 565.36981 505.49124] /O /Layout /Placement /Block >> /ActualText (The relevant public communications provider has ultimate responsibility for complying with these rule\ s. If\r\nyou are a network or service provider and are using a third-party data processor to process \ traffic data on\r\nyour behalf, you need to take steps to ensure they comply with PECR. In particular\ , you should have a\r\nwritten contract setting out what the data processor is allowed to do.\r\n) /K [<< /MCID 13 /Stm 72 0 R /Type /MCR >> << /MCID 14 /Stm 72 0 R /Type /MCR >> << /MCID 15 /Stm 72 0 R /Type /MCR >> << /MCID 16 /Stm 72 0 R /Type /MCR >> << /MCID 17 /Stm 72 0 R /Type /MCR >> << /MCID 18 /Stm 72 0 R /Type /MCR >>] /P 1384 0 R /Pg 457 0 R /S /P /Type /StructElem /XXStyle 2747 0 R >> endobj 2747 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2748 0 obj << /A << /BBox [20 389.86624 566.34662 431.67627] /O /Layout /Placement /Block >> /ActualText (This is similar to UK GDPR contract obligations - but remember that to comply with PECR the contract\r\ \nneeds to cover the traffic data of corporate subscribers as well as the personal data of individual\ s. See our\r\nseparate Guide to UK GDPR for more information on general contract obligations.\r\n) /K [<< /MCID 19 /Stm 72 0 R /Type /MCR >> << /MCID 20 /Stm 72 0 R /Type /MCR >> << /MCID 21 /Stm 72 0 R /Type /MCR >> << /MCID 22 /Stm 72 0 R /Type /MCR >> << /MCID 23 /Stm 72 0 R /Type /MCR >> << /MCID 24 /Stm 72 0 R /Type /MCR >> << /MCID 25 /Stm 72 0 R /Type /MCR >>] /P 1384 0 R /Pg 457 0 R /S /P /Type /StructElem /XXStyle 2749 0 R >> endobj 2749 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2750 0 obj << /A << /BBox [65.88 389.12625 436.01875 403.92625] /O /Layout /Placement /Block >> /K [<< /Obj 462 0 R /Pg 457 0 R /Type /OBJR >>] /P 1384 0 R /Pg 457 0 R /S /Link /Type /StructElem >> endobj 2751 0 obj << /A << /BBox [20 363.50375 549.03894 373.67874] /O /Layout /Placement /Block >> /ActualText (However, anyone else processing traffic data without proper authority would also be in breach of PECR\ .\r\n) /K [<< /MCID 26 /Stm 72 0 R /Type /MCR >>] /P 1384 0 R /Pg 457 0 R /S /P /Type /StructElem /XXStyle 2752 0 R >> endobj 2752 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2753 0 obj << /A << /BBox [20 320.34094 247.17908 336.06595] /O /Layout /Placement /Block >> /ActualText (What can we use traffic data for?\r\n) /K [<< /MCID 27 /Stm 72 0 R /Type /MCR >>] /P 1384 0 R /Pg 457 0 R /S /P /Type /StructElem /XXStyle 2754 0 R >> endobj 2754 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 2755 0 obj << /A << /BBox [20 289.15689 266.42834 299.33191] /O /Layout /Placement /Block >> /ActualText (Network providers can only process traffic data:\r\n) /K [<< /MCID 28 /Stm 72 0 R /Type /MCR >>] /P 1384 0 R /Pg 457 0 R /S /P /Type /StructElem /XXStyle 2756 0 R >> endobj 2756 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2757 0 obj << /A << /BBox [35.8175 223.25066 189.59227 273.50122] /O /Layout /Placement /Block >> /ActualText (to manage billing or traffic;\r\nto handle customer enquiries;\r\nto prevent or detect fraud.\r\n) /K [<< /MCID 29 /Stm 72 0 R /Type /MCR >> << /MCID 30 /Stm 72 0 R /Type /MCR >> << /MCID 31 /Stm 72 0 R /Type /MCR >>] /P 1384 0 R /Pg 457 0 R /S /P /Type /StructElem /XXStyle 2758 0 R >> endobj 2758 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 20pt; ) endobj 2759 0 obj << /A << /BBox [20 197.40846 260.35385 207.58347] /O /Layout /Placement /Block >> /ActualText (Service providers can also process traffic data:\r\n) /K [<< /MCID 32 /Stm 72 0 R /Type /MCR >>] /P 1384 0 R /Pg 457 0 R /S /P /Type /StructElem /XXStyle 2760 0 R >> endobj 2760 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2761 0 obj << /A << /BBox [35.8175 151.53999 347.12164 181.75281] /O /Layout /Placement /Block >> /ActualText (to market electronic communication services \(with consent\);\r\nto provide a 'value-added service' \(\ with consent\).\r\n) /K [<< /MCID 33 /Stm 72 0 R /Type /MCR >> << /MCID 34 /Stm 72 0 R /Type /MCR >> << /MCID 35 /Stm 72 0 R /Type /MCR >> << /MCID 36 /Stm 72 0 R /Type /MCR >>] /P 1384 0 R /Pg 457 0 R /S /P /Type /StructElem /XXStyle 2762 0 R >> endobj 2762 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 20pt; ) endobj 2763 0 obj << /A << /BBox [101.71219 150.8 208.71156 165.6] /O /Layout /Placement /Block >> /K [<< /Obj 463 0 R /Pg 457 0 R /Type /OBJR >>] /P 1384 0 R /Pg 457 0 R /S /Link /Type /StructElem >> endobj 2764 0 obj << /A << /BBox [20 109.88033 565.04425 135.8728] /O /Layout /Placement /Block >> /ActualText (The processing must be restricted to what is necessary for these activities. However, PECR do not pre\ vent\r\nyou providing traffic data to Ofcom or any other authority that has statutory authority to re\ solve disputes.\r\n) /K [<< /MCID 37 /Stm 72 0 R /Type /MCR >> << /MCID 38 /Stm 72 0 R /Type /MCR >>] /P 1384 0 R /Pg 457 0 R /S /P /Type /StructElem /XXStyle 2765 0 R >> endobj 2765 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2766 0 obj << /A << /BBox [20 66.7175 321.71558 82.4425] /O /Layout /Placement /Block >> /ActualText (What information must we give customers?\r\n) /K [<< /MCID 39 /Stm 72 0 R /Type /MCR >>] /P 1384 0 R /Pg 457 0 R /S /P /Type /StructElem /XXStyle 2767 0 R >> endobj 2767 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 2768 0 obj << /A << /BBox [563.65997 30 574.65997 41] /O /Layout /Placement /Block >> /ActualText (44\r\n) /K [0] /P 1384 0 R /Pg 457 0 R /S /P /Type /StructElem /XXStyle 2769 0 R >> endobj 2769 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 2770 0 obj << /A << /BBox [20 29 115.326 40] /O /Layout /Placement /Block >> /ActualText (09 May 2018 - 2.4.69\r\n) /K [1] /P 1384 0 R /Pg 457 0 R /S /P /Type /StructElem /XXStyle 2771 0 R >> endobj 2771 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 2772 0 obj << /A << /BBox [159.16625 786.69125 256.14094 801.49125] /O /Layout /Placement /Block >> /K [<< /Obj 470 0 R /Pg 468 0 R /Type /OBJR >>] /P 1384 0 R /Pg 468 0 R /S /Link /Type /StructElem >> endobj 2773 0 obj << /A << /BBox [20 771.61377 525.28265 797.60626] /O /Layout /Placement /Block >> /ActualText (You must give the relevant subscriber or user information about the type of traffic data you will be\r\ \nprocessing for billing, marketing or value-added services, and how long you will keep it.\r\n) /K [<< /MCID 0 /Stm 73 0 R /Type /MCR >> << /MCID 1 /Stm 73 0 R /Type /MCR >> << /MCID 2 /Stm 73 0 R /Type /MCR >> << /MCID 3 /Stm 73 0 R /Type /MCR >>] /P 1384 0 R /Pg 468 0 R /S /P /Type /StructElem /XXStyle 2774 0 R >> endobj 2774 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2775 0 obj << /A << /BBox [20 713.61627 569.57208 755.42627] /O /Layout /Placement /Block >> /ActualText (PECR do not specify how to provide this information. However, the information should be clear and eas\ ily\r\navailable - and remember that if you need to get consent for your processing, the consent won'\ t be valid if\r\nthe information is buried in a privacy policy. \(See below for more on what counts a\ s consent.\)\r\n) /K [<< /MCID 4 /Stm 73 0 R /Type /MCR >> << /MCID 5 /Stm 73 0 R /Type /MCR >> << /MCID 6 /Stm 73 0 R /Type /MCR >> << /MCID 7 /Stm 73 0 R /Type /MCR >> << /MCID 8 /Stm 73 0 R /Type /MCR >>] /P 1384 0 R /Pg 468 0 R /S /P /Type /StructElem /XXStyle 2776 0 R >> endobj 2776 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2777 0 obj << /A << /BBox [371.04906 712.87625 496.07437 727.67625] /O /Layout /Placement /Block >> /K [<< /Obj 471 0 R /Pg 468 0 R /Type /OBJR >>] /P 1384 0 R /Pg 468 0 R /S /Link /Type /StructElem >> endobj 2778 0 obj << /A << /BBox [20 655.61877 562.78076 697.42877] /O /Layout /Placement /Block >> /ActualText (This ties in with the transparency requirements of the UK GDPR. Although the UK GDPR won't apply to\r\ \ntraffic data where the PECR rules apply, following the approach in our UK GDPR guidance on transpar\ ency\r\ncan also help you comply with the PECR transparency requirements.\r\n) /K [<< /MCID 9 /Stm 73 0 R /Type /MCR >> << /MCID 10 /Stm 73 0 R /Type /MCR >> << /MCID 11 /Stm 73 0 R /Type /MCR >> << /MCID 12 /Stm 73 0 R /Type /MCR >>] /P 1384 0 R /Pg 468 0 R /S /P /Type /StructElem /XXStyle 2779 0 R >> endobj 2779 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2780 0 obj << /A << /BBox [378.13688 670.69625 565.565 685.49625] /O /Layout /Placement /Block >> /K [<< /Obj 472 0 R /Pg 468 0 R /Type /OBJR >>] /P 1384 0 R /Pg 468 0 R /S /Link /Type /StructElem >> endobj 2781 0 obj << /A << /BBox [20 612.45593 208.33833 628.18097] /O /Layout /Placement /Block >> /ActualText (When do we need consent?\r\n) /K [<< /MCID 13 /Stm 73 0 R /Type /MCR >>] /P 1384 0 R /Pg 468 0 R /S /P /Type /StructElem /XXStyle 2782 0 R >> endobj 2782 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 2783 0 obj << /A << /BBox [20 565.45441 561.82892 591.4469] /O /Layout /Placement /Block >> /ActualText (You need consent if you want to use or store someone's traffic data for marketing purposes, or to pro\ vide\r\nany value-added service.\r\n) /K [<< /MCID 14 /Stm 73 0 R /Type /MCR >> << /MCID 15 /Stm 73 0 R /Type /MCR >>] /P 1384 0 R /Pg 468 0 R /S /P /Type /StructElem /XXStyle 2784 0 R >> endobj 2784 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2785 0 obj << /A << /BBox [20 523.27435 557.7691 549.26691] /O /Layout /Placement /Block >> /ActualText ('Marketing' in this context is not limited to direct marketing by phone, text or email. For example, \ it may\r\nalso include using traffic data to analyse a customer's usage patterns to offer alternative\ tariffs.\r\n) /K [<< /MCID 16 /Stm 73 0 R /Type /MCR >> << /MCID 17 /Stm 73 0 R /Type /MCR >>] /P 1384 0 R /Pg 468 0 R /S /P /Type /StructElem /XXStyle 2786 0 R >> endobj 2786 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2787 0 obj << /A << /BBox [20 496.91187 210.79143 507.08688] /O /Layout /Placement /Block >> /ActualText (A 'value-added service' is defined as:\r\n) /K [<< /MCID 18 /Stm 73 0 R /Type /MCR >>] /P 1384 0 R /Pg 468 0 R /S /P /Type /StructElem /XXStyle 2788 0 R >> endobj 2788 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2789 0 obj << /A << /BBox [290.5625 453.76062 304.4375 467.63562] /O /Layout /Placement /Block >> /ActualText (\r\000\r\000\n) /K [<< /MCID 19 /Stm 73 0 R /Type /MCR >>] /P 1384 0 R /Pg 468 0 R /S /P /Type /StructElem /XXStyle 2790 0 R >> endobj 2790 0 obj (font-size: 13.875pt; font-family: icomoon; color: rgb\(149,140,134\); ) endobj 2791 0 obj << /A << /BBox [30.545 411.44189 539.76306 437.43439] /O /Layout /Placement /Block >> /ActualText ("any service which requires the processing of traffic data or location data beyond that which is\r\nn\ ecessary for the transmission of a communication or the billing in respect of that communication".\r\n\ ) /K [<< /MCID 20 /Stm 73 0 R /Type /MCR >> << /MCID 21 /Stm 73 0 R /Type /MCR >>] /P 1384 0 R /Pg 468 0 R /S /P /Type /StructElem /XXStyle 2792 0 R >> endobj 2792 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2793 0 obj << /A << /BBox [20 332.3544 558.80695 374.16437] /O /Layout /Placement /Block >> /ActualText (This may, for example, include an email content-filtering service offered by an internet service prov\ ider,\r\nwhich monitors traffic data to scan incoming emails. It may also include a mobile network op\ erator using\r\ntheir customers' traffic data to target advertising.\r\n) /K [<< /MCID 22 /Stm 73 0 R /Type /MCR >> << /MCID 23 /Stm 73 0 R /Type /MCR >> << /MCID 24 /Stm 73 0 R /Type /MCR >>] /P 1384 0 R /Pg 468 0 R /S /P /Type /StructElem /XXStyle 2794 0 R >> endobj 2794 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2795 0 obj << /A << /BBox [20 289.19156 191.66983 304.91656] /O /Layout /Placement /Block >> /ActualText (What counts as consent?\r\n) /K [<< /MCID 25 /Stm 73 0 R /Type /MCR >>] /P 1384 0 R /Pg 468 0 R /S /P /Type /StructElem /XXStyle 2796 0 R >> endobj 2796 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 2797 0 obj << /A << /BBox [20 194.7375 574.20172 268.1825] /O /Layout /Placement /Block >> /ActualText (To be valid, consent must be freely given, specific and informed. It must involve some form of clear \ positive\r\naction - for example, ticking a box, clicking a link, sending an email, or subscribing to\ a service - and the\r\nperson must fully understand that they are giving you consent to use traffic \ data. You cannot show consent\r\nif you only provide information about the use of traffic data as par\ t of a privacy policy that is hard to find,\r\ndifficult to understand, or rarely read.\r\n) /K [<< /MCID 26 /Stm 73 0 R /Type /MCR >> << /MCID 27 /Stm 73 0 R /Type /MCR >> << /MCID 28 /Stm 73 0 R /Type /MCR >> << /MCID 29 /Stm 73 0 R /Type /MCR >> << /MCID 30 /Stm 73 0 R /Type /MCR >>] /P 1384 0 R /Pg 468 0 R /S /P /Type /StructElem /XXStyle 2798 0 R >> endobj 2798 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2799 0 obj << /A << /BBox [20 136.74001 572.29901 178.55] /O /Layout /Placement /Block >> /ActualText (You will not be able to rely on a blanket 'catch-all' statement on a bill or website, and should get \ separate\r\nconsent for marketing and for each value-added service requested. The clearest way to obt\ ain consent is to\r\nuse specific opt-in boxes.\r\n) /K [<< /MCID 31 /Stm 73 0 R /Type /MCR >> << /MCID 32 /Stm 73 0 R /Type /MCR >> << /MCID 33 /Stm 73 0 R /Type /MCR >> << /MCID 34 /Stm 73 0 R /Type /MCR >> << /MCID 35 /Stm 73 0 R /Type /MCR >>] /P 1384 0 R /Pg 468 0 R /S /P /Type /StructElem /XXStyle 2800 0 R >> endobj 2800 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2801 0 obj << /A << /BBox [20 62.92501 560.02795 120.5525] /O /Layout /Placement /Block >> /ActualText (PECR also specify that you must get consent from the person who the data is actually about - who migh\ t\r\nbe a subscriber or a user. For this reason it may not always be enough to rely on consent given \ by the\r\nsubscriber in advance when they signed up to a contract, if someone else will actually be u\ sing the\r\nconnection.\r\n) /K [<< /MCID 36 /Stm 73 0 R /Type /MCR >> << /MCID 37 /Stm 73 0 R /Type /MCR >> << /MCID 38 /Stm 73 0 R /Type /MCR >> << /MCID 39 /Stm 73 0 R /Type /MCR >> << /MCID 40 /Stm 73 0 R /Type /MCR >> << /MCID 41 /Stm 73 0 R /Type /MCR >>] /P 1384 0 R /Pg 468 0 R /S /P /Type /StructElem /XXStyle 2802 0 R >> endobj 2802 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2803 0 obj << /A << /BBox [43.80719 93.82 149.02594 108.62] /O /Layout /Placement /Block >> /K [<< /Obj 473 0 R /Pg 468 0 R /Type /OBJR >>] /P 1384 0 R /Pg 468 0 R /S /Link /Type /StructElem >> endobj 2804 0 obj << /A << /BBox [563.65997 30 574.65997 41] /O /Layout /Placement /Block >> /ActualText (45\r\n) /K [0] /P 1384 0 R /Pg 468 0 R /S /P /Type /StructElem /XXStyle 2805 0 R >> endobj 2805 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 2806 0 obj << /A << /BBox [20 29 115.326 40] /O /Layout /Placement /Block >> /ActualText (09 May 2018 - 2.4.69\r\n) /K [1] /P 1384 0 R /Pg 468 0 R /S /P /Type /StructElem /XXStyle 2807 0 R >> endobj 2807 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 2808 0 obj << /A << /BBox [20 755.79626 565.1358 797.60626] /O /Layout /Placement /Block >> /ActualText (In the case of companies and other corporate subscribers \(limited liability partnerships, Scottish\r\ \npartnerships and government bodies\), you can accept assurances from a representative giving consen\ t on\r\nbehalf of the organisation, unless you have reasonable grounds to question their authority.\r\ \n) /K [<< /MCID 0 /Stm 74 0 R /Type /MCR >> << /MCID 1 /Stm 74 0 R /Type /MCR >> << /MCID 2 /Stm 74 0 R /Type /MCR >>] /P 1384 0 R /Pg 476 0 R /S /P /Type /StructElem /XXStyle 2809 0 R >> endobj 2809 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2810 0 obj << /A << /BBox [20 681.98126 571.0271 739.60876] /O /Layout /Placement /Block >> /ActualText (PECR specify that consent must be given to the provider. If the relevant value-added service is offer\ ed by a\r\nthird party \(with your authority\), you should make it very clear that the traffic data w\ ill be passed to that\r\nthird party. If the customer gives consent to a provider for a particular se\ rvice, they should not then be\r\nsurprised when they are contacted by a third party about that servi\ ce.\r\n) /K [<< /MCID 3 /Stm 74 0 R /Type /MCR >> << /MCID 4 /Stm 74 0 R /Type /MCR >> << /MCID 5 /Stm 74 0 R /Type /MCR >> << /MCID 6 /Stm 74 0 R /Type /MCR >>] /P 1384 0 R /Pg 476 0 R /S /P /Type /StructElem /XXStyle 2811 0 R >> endobj 2811 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2812 0 obj << /A << /BBox [20 623.98376 562.16467 665.79376] /O /Layout /Placement /Block >> /ActualText (Remember that the customer is entitled to withdraw their consent at any time, in which case you shoul\ d\r\nimmediately stop using the traffic data for marketing or value-added services. You should make i\ t easy to\r\nwithdraw consent, and tell people how.\r\n) /K [<< /MCID 7 /Stm 74 0 R /Type /MCR >> << /MCID 8 /Stm 74 0 R /Type /MCR >> << /MCID 9 /Stm 74 0 R /Type /MCR >>] /P 1384 0 R /Pg 476 0 R /S /P /Type /StructElem /XXStyle 2813 0 R >> endobj 2813 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2814 0 obj << /A << /BBox [20 580.82092 261.63034 596.54596] /O /Layout /Placement /Block >> /ActualText (How long can we keep traffic data?\r\n) /K [<< /MCID 10 /Stm 74 0 R /Type /MCR >>] /P 1384 0 R /Pg 476 0 R /S /P /Type /StructElem /XXStyle 2815 0 R >> endobj 2815 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 2816 0 obj << /A << /BBox [20 533.8194 556.31409 559.81189] /O /Layout /Placement /Block >> /ActualText (The general rule is that you must erase or anonymise the data when it is no longer needed to transmit\ a\r\ncommunication - in other words, as soon as the message has been sent or the phone call has ende\ d.\r\n) /K [<< /MCID 11 /Stm 74 0 R /Type /MCR >> << /MCID 12 /Stm 74 0 R /Type /MCR >>] /P 1384 0 R /Pg 476 0 R /S /P /Type /StructElem /XXStyle 2817 0 R >> endobj 2817 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2818 0 obj << /A << /BBox [20 412.55188 572.97058 517.6319] /O /Layout /Placement /Block >> /ActualText (Of course, if the traffic data is still required for billing purposes, you will need to keep it longe\ r in order to\r\ncalculate charges. PECR say you can keep this billing data until the end of the peri\ od in which proceedings\r\ncan be brought to challenge the bill or chase payment \(including the peri\ od for appealing any decisions\). In\r\nterms of contract law, this would usually mean a limitation p\ eriod of six years \(plus appeals time\).\r\nHowever, in our view it will not usually be necessary to\ keep the data for this long. You should only keep it\r\nwhen the circumstances require this - for ex\ ample, if the bill remains unpaid or has been challenged before\r\nbeing paid. You also need to have \ told the customer how long you plan to keep this data.\r\n) /K [<< /MCID 13 /Stm 74 0 R /Type /MCR >> << /MCID 14 /Stm 74 0 R /Type /MCR >> << /MCID 15 /Stm 74 0 R /Type /MCR >> << /MCID 16 /Stm 74 0 R /Type /MCR >> << /MCID 17 /Stm 74 0 R /Type /MCR >> << /MCID 18 /Stm 74 0 R /Type /MCR >> << /MCID 19 /Stm 74 0 R /Type /MCR >>] /P 1384 0 R /Pg 476 0 R /S /P /Type /StructElem /XXStyle 2819 0 R >> endobj 2819 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2820 0 obj << /A << /BBox [20 354.55438 569.04303 396.36438] /O /Layout /Placement /Block >> /ActualText (If you have consent to keep the traffic data for marketing or value-added services, you can only keep\ it for\r\nas long as is necessary for those purposes. Again, you also need to have told the customer\ how long you\r\nplan to keep it.\r\n) /K [<< /MCID 20 /Stm 74 0 R /Type /MCR >> << /MCID 21 /Stm 74 0 R /Type /MCR >> << /MCID 22 /Stm 74 0 R /Type /MCR >>] /P 1384 0 R /Pg 476 0 R /S /P /Type /StructElem /XXStyle 2821 0 R >> endobj 2821 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2822 0 obj << /A << /BBox [20 296.55688 561.32019 338.36688] /O /Layout /Placement /Block >> /ActualText (There is an exemption if another law requires you to keep the data for longer than this - for example\ , for\r\nnational security or crime prevention reasons. You need to set up procedures for allowing ac\ cess to the\r\ndata in such cases. See the exemptions section of this guide for more information.\r\n\ ) /K [<< /MCID 23 /Stm 74 0 R /Type /MCR >> << /MCID 24 /Stm 74 0 R /Type /MCR >> << /MCID 25 /Stm 74 0 R /Type /MCR >> << /MCID 26 /Stm 74 0 R /Type /MCR >> << /MCID 27 /Stm 74 0 R /Type /MCR >>] /P 1384 0 R /Pg 476 0 R /S /P /Type /StructElem /XXStyle 2823 0 R >> endobj 2823 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2824 0 obj << /A << /BBox [162.21875 295.81687 332.39563 310.61687] /O /Layout /Placement /Block >> /K [<< /Obj 478 0 R /Pg 476 0 R /Type /OBJR >>] /P 1384 0 R /Pg 476 0 R /S /Link /Type /StructElem >> endobj 2825 0 obj << /A << /BBox [563.65997 30 574.65997 41] /O /Layout /Placement /Block >> /ActualText (46\r\n) /K [0] /P 1384 0 R /Pg 476 0 R /S /P /Type /StructElem /XXStyle 2826 0 R >> endobj 2826 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 2827 0 obj << /A << /BBox [20 29 115.326 40] /O /Layout /Placement /Block >> /ActualText (09 May 2018 - 2.4.69\r\n) /K [1] /P 1384 0 R /Pg 476 0 R /S /P /Type /StructElem /XXStyle 2828 0 R >> endobj 2828 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 2829 0 obj << /A << /BBox [20 774.78186 159.5825 797.90686] /O /Layout /Placement /Block >> /ActualText (Location data\r\n) /K [<< /MCID 0 /Stm 75 0 R /Type /MCR >>] /P 1384 0 R /Pg 480 0 R /S /P /Type /StructElem /XXStyle 2830 0 R >> endobj 2830 0 obj (font-size: 23.125pt; font-family: Georgia; ) endobj 2831 0 obj << /A << /BBox [20 731.66528 84.4725 747.39032] /O /Layout /Placement /Block >> /ActualText (In brief\203\r\n) /K [<< /MCID 1 /Stm 75 0 R /Type /MCR >>] /P 1384 0 R /Pg 480 0 R /S /P /Type /StructElem /XXStyle 2832 0 R >> endobj 2832 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 2833 0 obj << /A << /BBox [290.5625 683.6925 304.4375 697.5675] /O /Layout /Placement /Block >> /ActualText (\036\000\r\000\n) /K [<< /MCID 2 /Stm 75 0 R /Type /MCR >>] /P 1384 0 R /Pg 480 0 R /S /P /Type /StructElem /XXStyle 2834 0 R >> endobj 2834 0 obj (font-size: 13.875pt; font-family: icomoon; color: rgb\(255,255,255\); ) endobj 2835 0 obj << /A << /BBox [30.545 625.55627 554.72028 667.36621] /O /Layout /Placement /Block >> /ActualText (You can only process location data \(information from the network or service about the location of a\r\ \nphone or other device\) with the authority of the network, service or value-added service provider,\ and\r\nonly if:\r\n) /K [<< /MCID 3 /Stm 75 0 R /Type /MCR >> << /MCID 4 /Stm 75 0 R /Type /MCR >> << /MCID 5 /Stm 75 0 R /Type /MCR >>] /P 1384 0 R /Pg 480 0 R /S /P /Type /StructElem /XXStyle 2836 0 R >> endobj 2836 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2837 0 obj << /A << /BBox [46.3625 579.68781 318.73706 609.90063] /O /Layout /Placement /Block >> /ActualText (it is anonymous; or\r\nyou have consent to use it for a value-added service.\r\n) /K [<< /MCID 6 /Stm 75 0 R /Type /MCR >> << /MCID 7 /Stm 75 0 R /Type /MCR >>] /P 1384 0 R /Pg 480 0 R /S /P /Type /StructElem /XXStyle 2838 0 R >> endobj 2838 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 20pt; ) endobj 2839 0 obj << /A << /BBox [20 532.75562 100.75898 542.9306] /O /Layout /Placement /Block >> /ActualText (In more detail\203\r\n) /K [<< /MCID 8 /Stm 75 0 R /Type /MCR >>] /P 1384 0 R /Pg 480 0 R /S /P /Type /StructElem /XXStyle 2840 0 R >> endobj 2840 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2841 0 obj << /A << /BBox [33.9675 506.185 151.93969 520.985] /O /Layout /Placement /Block >> /K [<< /Obj 482 0 R /Pg 480 0 R /Type /OBJR >>] /P 1384 0 R /Pg 480 0 R /S /Link /Type /StructElem >> endobj 2842 0 obj << /A << /BBox [35.8175 426.77374 222.37613 517.10004] /O /Layout /Placement /Block >> /ActualText (What is location data?\r\nWhat are the rules on location data?\r\nWho needs to comply?\r\nWhat is a '\ value-added service'?\r\nHow should we get consent?\r\n) /K [<< /MCID 9 /Stm 75 0 R /Type /MCR >> << /MCID 10 /Stm 75 0 R /Type /MCR >> << /MCID 11 /Stm 75 0 R /Type /MCR >> << /MCID 12 /Stm 75 0 R /Type /MCR >> << /MCID 13 /Stm 75 0 R /Type /MCR >>] /P 1384 0 R /Pg 480 0 R /S /P /Type /StructElem /XXStyle 2843 0 R >> endobj 2843 0 obj (font-size: 10.175pt; font-family: Verdana; color: rgb\(0,80,152\); line-height: 20pt; ) endobj 2844 0 obj << /A << /BBox [33.9675 486.14719 225.15344 500.94719] /O /Layout /Placement /Block >> /K [<< /Obj 483 0 R /Pg 480 0 R /Type /OBJR >>] /P 1384 0 R /Pg 480 0 R /S /Link /Type /StructElem >> endobj 2845 0 obj << /A << /BBox [33.9675 466.10937 154.42562 480.90937] /O /Layout /Placement /Block >> /K [<< /Obj 484 0 R /Pg 480 0 R /Type /OBJR >>] /P 1384 0 R /Pg 480 0 R /S /Link /Type /StructElem >> endobj 2846 0 obj << /A << /BBox [33.9675 446.07156 203.52 460.87156] /O /Layout /Placement /Block >> /K [<< /Obj 485 0 R /Pg 480 0 R /Type /OBJR >>] /P 1384 0 R /Pg 480 0 R /S /Link /Type /StructElem >> endobj 2847 0 obj << /A << /BBox [33.9675 426.03375 184.5575 440.83375] /O /Layout /Placement /Block >> /K [<< /Obj 486 0 R /Pg 480 0 R /Type /OBJR >>] /P 1384 0 R /Pg 480 0 R /S /Link /Type /StructElem >> endobj 2848 0 obj << /A << /BBox [20 384.13123 174.27798 399.85623] /O /Layout /Placement /Block >> /ActualText (What is location data?\r\n) /K [<< /MCID 14 /Stm 75 0 R /Type /MCR >>] /P 1384 0 R /Pg 480 0 R /S /P /Type /StructElem /XXStyle 2849 0 R >> endobj 2849 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 2850 0 obj << /A << /BBox [20 352.94717 161.23918 363.12219] /O /Layout /Placement /Block >> /ActualText (Location data is defined as:\r\n) /K [<< /MCID 15 /Stm 75 0 R /Type /MCR >>] /P 1384 0 R /Pg 480 0 R /S /P /Type /StructElem /XXStyle 2851 0 R >> endobj 2851 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2852 0 obj << /A << /BBox [290.5625 309.79596 304.4375 323.67096] /O /Layout /Placement /Block >> /ActualText (\r\000\r\000\n) /K [<< /MCID 16 /Stm 75 0 R /Type /MCR >>] /P 1384 0 R /Pg 480 0 R /S /P /Type /StructElem /XXStyle 2853 0 R >> endobj 2853 0 obj (font-size: 13.875pt; font-family: icomoon; color: rgb\(149,140,134\); ) endobj 2854 0 obj << /A << /BBox [30.545 251.65968 546.9873 293.4697] /O /Layout /Placement /Block >> /ActualText ("any data processed in an electronic communications network or by an electronic communications\r\nser\ vice indicating the geographical position of the terminal equipment of a user of a public electronic\r\ \ncommunications service, including data relating to-\r\n) /K [<< /MCID 17 /Stm 75 0 R /Type /MCR >> << /MCID 18 /Stm 75 0 R /Type /MCR >> << /MCID 19 /Stm 75 0 R /Type /MCR >>] /P 1384 0 R /Pg 480 0 R /S /P /Type /StructElem /XXStyle 2855 0 R >> endobj 2855 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2856 0 obj << /A << /BBox [30.545 193.66217 358.9126 235.47218] /O /Layout /Placement /Block >> /ActualText (\(f\) the latitude, longitude or altitude of the terminal equipment;\r\n\(g\) the direction of travel\ of the user; or\r\n\(h\) the time the location information was recorded".\r\n) /K [<< /MCID 20 /Stm 75 0 R /Type /MCR >> << /MCID 21 /Stm 75 0 R /Type /MCR >> << /MCID 22 /Stm 75 0 R /Type /MCR >>] /P 1384 0 R /Pg 480 0 R /S /P /Type /StructElem /XXStyle 2857 0 R >> endobj 2857 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2858 0 obj << /A << /BBox [20 114.57467 563.33484 156.38467] /O /Layout /Placement /Block >> /ActualText (In other words, it is information collected by a network or service about where the user's phone or o\ ther\r\ndevice is or was located - for example, tracing the location of a mobile phone from data coll\ ected by base\r\nstations on a mobile phone network.\r\n) /K [<< /MCID 23 /Stm 75 0 R /Type /MCR >> << /MCID 24 /Stm 75 0 R /Type /MCR >> << /MCID 25 /Stm 75 0 R /Type /MCR >>] /P 1384 0 R /Pg 480 0 R /S /P /Type /StructElem /XXStyle 2859 0 R >> endobj 2859 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2860 0 obj << /A << /BBox [20 72.39469 549.32385 98.38717] /O /Layout /Placement /Block >> /ActualText (In our view, this does not generally include GPS-based location information from smartphones, tablets\ ,\r\nsat-navs or other devices, as this data is created and collected independently of the network or\ service\r\n) /K [<< /MCID 26 /Stm 75 0 R /Type /MCR >> << /MCID 27 /Stm 75 0 R /Type /MCR >>] /P 1384 0 R /Pg 480 0 R /S /P /Type /StructElem /XXStyle 2861 0 R >> endobj 2861 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2862 0 obj << /A << /BBox [20 29 115.326 40] /O /Layout /Placement /Block >> /ActualText (09 May 2018 - 2.4.69\r\n) /K [0] /P 1384 0 R /Pg 480 0 R /S /P /Type /StructElem /XXStyle 2863 0 R >> endobj 2863 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 2864 0 obj << /A << /BBox [563.65997 30 574.65997 41] /O /Layout /Placement /Block >> /ActualText (47\r\n) /K [1] /P 1384 0 R /Pg 480 0 R /S /P /Type /StructElem /XXStyle 2865 0 R >> endobj 2865 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 2866 0 obj << /A << /BBox [20 755.79626 570.06049 797.60626] /O /Layout /Placement /Block >> /ActualText (provider. Neither does it include location information collected at a purely local level \(eg by wi-f\ i equipment\r\ninstalled by businesses offering wi-fi on their premises\). However, organisations usi\ ng such data still need\r\nto comply with the Data Protection Act.\r\n) /K [<< /MCID 0 /Stm 76 0 R /Type /MCR >> << /MCID 1 /Stm 76 0 R /Type /MCR >> << /MCID 2 /Stm 76 0 R /Type /MCR >>] /P 1384 0 R /Pg 489 0 R /S /P /Type /StructElem /XXStyle 2867 0 R >> endobj 2867 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2868 0 obj << /A << /BBox [20 712.63342 270.5307 728.35846] /O /Layout /Placement /Block >> /ActualText (What are the rules on location data?\r\n) /K [<< /MCID 3 /Stm 76 0 R /Type /MCR >>] /P 1384 0 R /Pg 489 0 R /S /P /Type /StructElem /XXStyle 2869 0 R >> endobj 2869 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 2870 0 obj << /A << /BBox [20 649.81439 571.11871 691.62439] /O /Layout /Placement /Block >> /ActualText (The rules on location data are in regulation 14 and are very strict. You can only process location da\ ta if you\r\nare a public communications provider, a provider of a value-added service, or a person a\ cting on the\r\nauthority of such a provider, and only if:\r\n) /K [<< /MCID 4 /Stm 76 0 R /Type /MCR >> << /MCID 5 /Stm 76 0 R /Type /MCR >> << /MCID 6 /Stm 76 0 R /Type /MCR >> << /MCID 7 /Stm 76 0 R /Type /MCR >> << /MCID 8 /Stm 76 0 R /Type /MCR >> << /MCID 9 /Stm 76 0 R /Type /MCR >> << /MCID 10 /Stm 76 0 R /Type /MCR >>] /P 1384 0 R /Pg 489 0 R /S /P /Type /StructElem /XXStyle 2871 0 R >> endobj 2871 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2872 0 obj << /A << /BBox [47.935 664.89187 213.63719 679.69187] /O /Layout /Placement /Block >> /K [<< /Obj 491 0 R /Pg 489 0 R /Type /OBJR >>] /P 1384 0 R /Pg 489 0 R /S /Link /Type /StructElem >> endobj 2873 0 obj << /A << /BBox [285.20906 664.89187 401.89781 679.69187] /O /Layout /Placement /Block >> /K [<< /Obj 492 0 R /Pg 489 0 R /Type /OBJR >>] /P 1384 0 R /Pg 489 0 R /S /Link /Type /StructElem >> endobj 2874 0 obj << /A << /BBox [35.8175 623.98376 171.31798 634.15875] /O /Layout /Placement /Block >> /ActualText (the data is anonymous; or\r\n) /K [<< /MCID 11 /Stm 76 0 R /Type /MCR >>] /P 1384 0 R /Pg 489 0 R /S /P /Type /StructElem /XXStyle 2875 0 R >> endobj 2875 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2876 0 obj << /A << /BBox [35.8175 589.1806 570.27972 614.12091] /O /Layout /Placement /Block >> /ActualText (you have the user's consent to use it for a value-added service, and the processing is necessary for \ that\r\npurpose.\r\n) /K [<< /MCID 12 /Stm 76 0 R /Type /MCR >> << /MCID 13 /Stm 76 0 R /Type /MCR >>] /P 1384 0 R /Pg 489 0 R /S /P /Type /StructElem /XXStyle 2877 0 R >> endobj 2877 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 15pt; ) endobj 2878 0 obj << /A << /BBox [490.16594 562.59844 565.59969 577.39844] /O /Layout /Placement /Block >> /K [<< /Obj 493 0 R /Pg 489 0 R /Type /OBJR >>] /P 1384 0 R /Pg 489 0 R /S /Link /Type /StructElem >> endobj 2879 0 obj << /A << /BBox [20 547.52094 562.82379 573.51343] /O /Layout /Placement /Block >> /ActualText (This regulation does not apply if the data is traffic data. See above for more information on when yo\ u can\r\nuse traffic data.\r\n) /K [<< /MCID 14 /Stm 76 0 R /Type /MCR >> << /MCID 15 /Stm 76 0 R /Type /MCR >> << /MCID 16 /Stm 76 0 R /Type /MCR >> << /MCID 17 /Stm 76 0 R /Type /MCR >>] /P 1384 0 R /Pg 489 0 R /S /P /Type /StructElem /XXStyle 2880 0 R >> endobj 2880 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2881 0 obj << /A << /BBox [20 489.52344 568.68689 531.33344] /O /Layout /Placement /Block >> /ActualText (There is an exemption for emergency 999 or 112 calls \(regulation 16\). There is also an exemption fo\ r\r\nemergency alerts where a relevant public authority needs to warn, advise or inform users or subs\ cribers of\r\nan emergency in their location \(regulation 16A\).\r\n) /K [<< /MCID 18 /Stm 76 0 R /Type /MCR >> << /MCID 19 /Stm 76 0 R /Type /MCR >> << /MCID 20 /Stm 76 0 R /Type /MCR >>] /P 1384 0 R /Pg 489 0 R /S /P /Type /StructElem /XXStyle 2882 0 R >> endobj 2882 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2883 0 obj << /A << /BBox [20 446.36063 176.77824 462.08563] /O /Layout /Placement /Block >> /ActualText (Who needs to comply?\r\n) /K [<< /MCID 21 /Stm 76 0 R /Type /MCR >>] /P 1384 0 R /Pg 489 0 R /S /P /Type /StructElem /XXStyle 2884 0 R >> endobj 2884 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 2885 0 obj << /A << /BBox [85.70969 414.43656 252.85719 429.23656] /O /Layout /Placement /Block >> /K [<< /Obj 494 0 R /Pg 489 0 R /Type /OBJR >>] /P 1384 0 R /Pg 489 0 R /S /Link /Type /StructElem >> endobj 2886 0 obj << /A << /BBox [20 351.90656 573.57086 425.35156] /O /Layout /Placement /Block >> /ActualText (The relevant public communications provider has ultimate responsibility for complying with these rule\ s. If\r\nyou are a network or service provider and you are passing location data to a third-party val\ ue-added\r\nservice provider, or using a third-party data processor to process location data on your \ behalf, you need to\r\ntake steps to ensure they comply with PECR. In particular, you should have a w\ ritten contract with any data\r\nprocessor setting out what the data processor is allowed to do.\r\n) /K [<< /MCID 22 /Stm 76 0 R /Type /MCR >> << /MCID 23 /Stm 76 0 R /Type /MCR >> << /MCID 24 /Stm 76 0 R /Type /MCR >> << /MCID 25 /Stm 76 0 R /Type /MCR >> << /MCID 26 /Stm 76 0 R /Type /MCR >> << /MCID 27 /Stm 76 0 R /Type /MCR >> << /MCID 28 /Stm 76 0 R /Type /MCR >>] /P 1384 0 R /Pg 489 0 R /S /P /Type /StructElem /XXStyle 2887 0 R >> endobj 2887 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2888 0 obj << /A << /BBox [20 293.90906 546.21033 335.71906] /O /Layout /Placement /Block >> /ActualText (This is similar to UK GDPR contract obligations - but remember that to comply with PECR the contract\r\ \nneeds to cover the location data of corporate users as well as the personal data of individuals. Se\ e our\r\nseparate Guide to UK GDPR for more information on general contract obligations.\r\n) /K [<< /MCID 29 /Stm 76 0 R /Type /MCR >> << /MCID 30 /Stm 76 0 R /Type /MCR >> << /MCID 31 /Stm 76 0 R /Type /MCR >> << /MCID 32 /Stm 76 0 R /Type /MCR >> << /MCID 33 /Stm 76 0 R /Type /MCR >>] /P 1384 0 R /Pg 489 0 R /S /P /Type /StructElem /XXStyle 2889 0 R >> endobj 2889 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2890 0 obj << /A << /BBox [65.88 293.16906 436.01875 307.96906] /O /Layout /Placement /Block >> /K [<< /Obj 495 0 R /Pg 489 0 R /Type /OBJR >>] /P 1384 0 R /Pg 489 0 R /S /Link /Type /StructElem >> endobj 2891 0 obj << /A << /BBox [20 267.54654 559.30554 277.72156] /O /Layout /Placement /Block >> /ActualText (However, anyone else processing location data without proper authority would also be in breach of PEC\ R.\r\n) /K [<< /MCID 34 /Stm 76 0 R /Type /MCR >>] /P 1384 0 R /Pg 489 0 R /S /P /Type /StructElem /XXStyle 2892 0 R >> endobj 2892 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2893 0 obj << /A << /BBox [20 224.38376 240.32298 240.10876] /O /Layout /Placement /Block >> /ActualText (What is a 'value-added service'?\r\n) /K [<< /MCID 35 /Stm 76 0 R /Type /MCR >>] /P 1384 0 R /Pg 489 0 R /S /P /Type /StructElem /XXStyle 2894 0 R >> endobj 2894 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 2895 0 obj << /A << /BBox [20 60.27721 555.47974 203.37466] /O /Layout /Placement /Block >> /ActualText (A 'value-added service' is defined as:\r\nThis may include, for example, a call service that locates \ the driver of a broken-down vehicle, a 'find my\r\n) /K [<< /MCID 36 /Stm 76 0 R /Type /MCR >> << /MCID 37 /Stm 76 0 R /Type /MCR >>] /P 1384 0 R /Pg 489 0 R /S /P /Type /StructElem /XXStyle 2896 0 R >> endobj 2896 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 133pt; ) endobj 2897 0 obj << /A << /BBox [290.5625 150.04845 304.4375 163.92345] /O /Layout /Placement /Block >> /ActualText (\r\000\r\000\n) /K [<< /MCID 38 /Stm 76 0 R /Type /MCR >>] /P 1384 0 R /Pg 489 0 R /S /P /Type /StructElem /XXStyle 2898 0 R >> endobj 2898 0 obj (font-size: 13.875pt; font-family: icomoon; color: rgb\(149,140,134\); ) endobj 2899 0 obj << /A << /BBox [30.545 107.7297 539.76306 133.72218] /O /Layout /Placement /Block >> /ActualText ("any service which requires the processing of traffic data or location data beyond that which is\r\nn\ ecessary for the transmission of a communication or the billing in respect of that communication".\r\n\ ) /K [<< /MCID 39 /Stm 76 0 R /Type /MCR >> << /MCID 40 /Stm 76 0 R /Type /MCR >>] /P 1384 0 R /Pg 489 0 R /S /P /Type /StructElem /XXStyle 2900 0 R >> endobj 2900 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2901 0 obj << /A << /BBox [563.65997 30 574.65997 41] /O /Layout /Placement /Block >> /ActualText (48\r\n) /K [0] /P 1384 0 R /Pg 489 0 R /S /P /Type /StructElem /XXStyle 2902 0 R >> endobj 2902 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 2903 0 obj << /A << /BBox [20 29 115.326 40] /O /Layout /Placement /Block >> /ActualText (09 May 2018 - 2.4.69\r\n) /K [1] /P 1384 0 R /Pg 489 0 R /S /P /Type /StructElem /XXStyle 2904 0 R >> endobj 2904 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 2905 0 obj << /A << /BBox [20 771.61377 572.32953 797.60626] /O /Layout /Placement /Block >> /ActualText (phone' service offered by a mobile provider, or a mobile network operator using their customers' loca\ tion to\r\ntarget location-specific content.\r\n) /K [<< /MCID 0 /Stm 77 0 R /Type /MCR >> << /MCID 1 /Stm 77 0 R /Type /MCR >>] /P 1384 0 R /Pg 499 0 R /S /P /Type /StructElem /XXStyle 2906 0 R >> endobj 2906 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2907 0 obj << /A << /BBox [20 728.45093 216.82982 744.17596] /O /Layout /Placement /Block >> /ActualText (How should we get consent?\r\n) /K [<< /MCID 2 /Stm 77 0 R /Type /MCR >>] /P 1384 0 R /Pg 499 0 R /S /P /Type /StructElem /XXStyle 2908 0 R >> endobj 2908 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 2909 0 obj << /A << /BBox [20 633.99689 574.20172 707.44189] /O /Layout /Placement /Block >> /ActualText (To be valid, consent must be freely given, specific and informed. It must involve some form of clear \ positive\r\naction - for example, ticking a box, clicking a link, sending an email, or subscribing to\ a service - and the\r\nperson must fully understand they are giving you consent to use their locatio\ n data. You cannot show\r\nconsent if you only provide information about the use of location data as \ part of a privacy policy that is\r\nhard to find, difficult to understand, or rarely read.\r\n) /K [<< /MCID 3 /Stm 77 0 R /Type /MCR >> << /MCID 4 /Stm 77 0 R /Type /MCR >> << /MCID 5 /Stm 77 0 R /Type /MCR >> << /MCID 6 /Stm 77 0 R /Type /MCR >> << /MCID 7 /Stm 77 0 R /Type /MCR >>] /P 1384 0 R /Pg 499 0 R /S /P /Type /StructElem /XXStyle 2910 0 R >> endobj 2910 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2911 0 obj << /A << /BBox [20 607.6344 401.42004 617.80939] /O /Layout /Placement /Block >> /ActualText (PECR specify that you must give the user or subscriber information about:\r\n) /K [<< /MCID 8 /Stm 77 0 R /Type /MCR >>] /P 1384 0 R /Pg 499 0 R /S /P /Type /StructElem /XXStyle 2912 0 R >> endobj 2912 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2913 0 obj << /A << /BBox [35.8175 521.69031 429.45773 591.97876] /O /Layout /Placement /Block >> /ActualText (the types of location data you will be processing;\r\nwhat you are using it for;\r\nhow long you will\ keep it; and\r\nwhether it will be passed to a third party to provide the value-added service.\r\n) /K [<< /MCID 9 /Stm 77 0 R /Type /MCR >> << /MCID 10 /Stm 77 0 R /Type /MCR >> << /MCID 11 /Stm 77 0 R /Type /MCR >> << /MCID 12 /Stm 77 0 R /Type /MCR >>] /P 1384 0 R /Pg 499 0 R /S /P /Type /StructElem /XXStyle 2914 0 R >> endobj 2914 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 20pt; ) endobj 2915 0 obj << /A << /BBox [20 464.21313 571.14923 506.02313] /O /Layout /Placement /Block >> /ActualText (You will not be able to rely on a blanket 'catch-all' statement on a bill or website, and should get \ separate\r\nconsent for each value-added service requested. The clearest way to obtain consent is to \ ask for an explicit\r\nopt-in to the use of location data.\r\n) /K [<< /MCID 13 /Stm 77 0 R /Type /MCR >> << /MCID 14 /Stm 77 0 R /Type /MCR >> << /MCID 15 /Stm 77 0 R /Type /MCR >>] /P 1384 0 R /Pg 499 0 R /S /P /Type /StructElem /XXStyle 2916 0 R >> endobj 2916 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2917 0 obj << /A << /BBox [20 390.39813 568.47321 448.02563] /O /Layout /Placement /Block >> /ActualText (PECR also specify that you must get consent from the person who the data is actually about - who may \ be\r\na subscriber or a user. For this reason it may not always be enough to rely on consent given by\ the\r\nsubscriber in advance when they signed up to their contract, if someone else will actually be\ using the\r\nconnection.\r\n) /K [<< /MCID 16 /Stm 77 0 R /Type /MCR >> << /MCID 17 /Stm 77 0 R /Type /MCR >> << /MCID 18 /Stm 77 0 R /Type /MCR >> << /MCID 19 /Stm 77 0 R /Type /MCR >> << /MCID 20 /Stm 77 0 R /Type /MCR >> << /MCID 21 /Stm 77 0 R /Type /MCR >>] /P 1384 0 R /Pg 499 0 R /S /P /Type /StructElem /XXStyle 2918 0 R >> endobj 2918 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2919 0 obj << /A << /BBox [27.83938 421.29312 133.05813 436.09312] /O /Layout /Placement /Block >> /K [<< /Obj 501 0 R /Pg 499 0 R /Type /OBJR >>] /P 1384 0 R /Pg 499 0 R /S /Link /Type /StructElem >> endobj 2920 0 obj << /A << /BBox [20 332.40063 565.1358 374.21063] /O /Layout /Placement /Block >> /ActualText (In the case of companies and other corporate subscribers \(limited liability partnerships, Scottish\r\ \npartnerships and government bodies\), you can accept assurances from a representative giving consen\ t on\r\nbehalf of the organisation, unless you have reasonable grounds to question their authority.\r\ \n) /K [<< /MCID 22 /Stm 77 0 R /Type /MCR >> << /MCID 23 /Stm 77 0 R /Type /MCR >> << /MCID 24 /Stm 77 0 R /Type /MCR >>] /P 1384 0 R /Pg 499 0 R /S /P /Type /StructElem /XXStyle 2921 0 R >> endobj 2921 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2922 0 obj << /A << /BBox [20 242.76813 566.92657 316.21317] /O /Layout /Placement /Block >> /ActualText (PECR specify that the network or service provider must provide the relevant information. However, if \ the\r\nrelevant value-added service is offered by a third party, we accept that it is likely to be mo\ re appropriate\r\nfor the third-party provider to contact the customer directly to provide informatio\ n and obtain the relevant\r\nconsent. The important point is that the customer must understand who is\ using the data and who is\r\nproviding the service.\r\n) /K [<< /MCID 25 /Stm 77 0 R /Type /MCR >> << /MCID 26 /Stm 77 0 R /Type /MCR >> << /MCID 27 /Stm 77 0 R /Type /MCR >> << /MCID 28 /Stm 77 0 R /Type /MCR >> << /MCID 29 /Stm 77 0 R /Type /MCR >>] /P 1384 0 R /Pg 499 0 R /S /P /Type /StructElem /XXStyle 2923 0 R >> endobj 2923 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2924 0 obj << /A << /BBox [20 137.31813 559.04095 226.58063] /O /Layout /Placement /Block >> /ActualText (Remember that the customer is entitled to withdraw their consent at any time, in which case you shoul\ d\r\nimmediately stop using the location data. You must give users a free and easy way to withdraw th\ eir\r\nconsent each time they connect to the network or send a communication. You may also want to of\ fer the\r\noption of changing their settings to temporarily withdraw consent. However, you must make \ the effect of\r\nthis very clear so that the customer understands exactly how this works and in what \ circumstances their\r\nconsent would be reactivated.\r\n) /K [<< /MCID 30 /Stm 77 0 R /Type /MCR >> << /MCID 31 /Stm 77 0 R /Type /MCR >> << /MCID 32 /Stm 77 0 R /Type /MCR >> << /MCID 33 /Stm 77 0 R /Type /MCR >> << /MCID 34 /Stm 77 0 R /Type /MCR >> << /MCID 35 /Stm 77 0 R /Type /MCR >>] /P 1384 0 R /Pg 499 0 R /S /P /Type /StructElem /XXStyle 2925 0 R >> endobj 2925 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2926 0 obj << /A << /BBox [563.65997 30 574.65997 41] /O /Layout /Placement /Block >> /ActualText (49\r\n) /K [0] /P 1384 0 R /Pg 499 0 R /S /P /Type /StructElem /XXStyle 2927 0 R >> endobj 2927 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 2928 0 obj << /A << /BBox [20 29 115.326 40] /O /Layout /Placement /Block >> /ActualText (09 May 2018 - 2.4.69\r\n) /K [1] /P 1384 0 R /Pg 499 0 R /S /P /Type /StructElem /XXStyle 2929 0 R >> endobj 2929 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 2930 0 obj << /A << /BBox [20 774.78186 158.28751 797.90686] /O /Layout /Placement /Block >> /ActualText (Itemised bills\r\n) /K [<< /MCID 0 /Stm 78 0 R /Type /MCR >>] /P 1384 0 R /Pg 503 0 R /S /P /Type /StructElem /XXStyle 2931 0 R >> endobj 2931 0 obj (font-size: 23.125pt; font-family: Georgia; ) endobj 2932 0 obj << /A << /BBox [20 592.93842 131.12857 747.39032] /O /Layout /Placement /Block >> /ActualText (In brief\203\r\nIn more detail\203\r\n) /K [<< /MCID 1 /Stm 78 0 R /Type /MCR >> << /MCID 2 /Stm 78 0 R /Type /MCR >>] /P 1384 0 R /Pg 503 0 R /S /P /Type /StructElem /XXStyle 2933 0 R >> endobj 2933 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 139pt; ) endobj 2934 0 obj << /A << /BBox [290.5625 683.6925 304.4375 697.5675] /O /Layout /Placement /Block >> /ActualText (\036\000\r\000\n) /K [<< /MCID 3 /Stm 78 0 R /Type /MCR >>] /P 1384 0 R /Pg 503 0 R /S /P /Type /StructElem /XXStyle 2935 0 R >> endobj 2935 0 obj (font-size: 13.875pt; font-family: icomoon; color: rgb\(255,255,255\); ) endobj 2936 0 obj << /A << /BBox [30.545 657.19122 353.17392 667.36621] /O /Layout /Placement /Block >> /ActualText (Customers have the right to receive bills that are not itemised.\r\n) /K [<< /MCID 4 /Stm 78 0 R /Type /MCR >>] /P 1384 0 R /Pg 503 0 R /S /P /Type /StructElem /XXStyle 2937 0 R >> endobj 2937 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2938 0 obj << /A << /BBox [20 561.01437 138.60813 575.81437] /O /Layout /Placement /Block >> /K [<< /Obj 505 0 R /Pg 503 0 R /Type /OBJR >>] /P 1384 0 R /Pg 503 0 R /S /Link /Type /StructElem >> endobj 2939 0 obj << /A << /BBox [20 535.39191 207.41333 571.92938] /O /Layout /Placement /Block >> /ActualText (Who needs to comply?\r\nWhat are the rules on itemised bills?\r\n) /K [<< /MCID 5 /Stm 78 0 R /Type /MCR >> << /MCID 6 /Stm 78 0 R /Type /MCR >>] /P 1384 0 R /Pg 503 0 R /S /P /Type /StructElem /XXStyle 2940 0 R >> endobj 2940 0 obj (font-size: 10.175pt; font-family: Verdana; color: rgb\(0,80,152\); line-height: 26pt; ) endobj 2941 0 obj << /A << /BBox [20 534.65188 210.19156 549.45187] /O /Layout /Placement /Block >> /K [<< /Obj 506 0 R /Pg 503 0 R /Type /OBJR >>] /P 1384 0 R /Pg 503 0 R /S /Link /Type /StructElem >> endobj 2942 0 obj << /A << /BBox [20 465.86658 176.77824 481.59158] /O /Layout /Placement /Block >> /ActualText (Who needs to comply?\r\n) /K [<< /MCID 7 /Stm 78 0 R /Type /MCR >>] /P 1384 0 R /Pg 503 0 R /S /P /Type /StructElem /XXStyle 2943 0 R >> endobj 2943 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 2944 0 obj << /A << /BBox [125.27656 433.9425 216.97875 448.7425] /O /Layout /Placement /Block >> /K [<< /Obj 507 0 R /Pg 503 0 R /Type /OBJR >>] /P 1384 0 R /Pg 503 0 R /S /Link /Type /StructElem >> endobj 2945 0 obj << /A << /BBox [20 434.6825 491.95074 444.85751] /O /Layout /Placement /Block >> /ActualText (These rules apply to service providers \(eg telecoms providers or internet service providers\).\r\n) /K [<< /MCID 8 /Stm 78 0 R /Type /MCR >> << /MCID 9 /Stm 78 0 R /Type /MCR >> << /MCID 10 /Stm 78 0 R /Type /MCR >>] /P 1384 0 R /Pg 503 0 R /S /P /Type /StructElem /XXStyle 2946 0 R >> endobj 2946 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2947 0 obj << /A << /BBox [20 391.51971 273.10959 407.24469] /O /Layout /Placement /Block >> /ActualText (What are the rules on itemised bills?\r\n) /K [<< /MCID 11 /Stm 78 0 R /Type /MCR >>] /P 1384 0 R /Pg 503 0 R /S /P /Type /StructElem /XXStyle 2948 0 R >> endobj 2948 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 2949 0 obj << /A << /BBox [155.73219 359.59562 212.89719 374.39562] /O /Layout /Placement /Block >> /K [<< /Obj 508 0 R /Pg 503 0 R /Type /OBJR >>] /P 1384 0 R /Pg 503 0 R /S /Link /Type /StructElem >> endobj 2950 0 obj << /A << /BBox [20 344.51813 569.52356 370.51065] /O /Layout /Placement /Block >> /ActualText (Regulation 9 says that if a subscriber asks to receive bills that are not itemised, you must comply w\ ith that\r\nrequest. So you can send itemised bills as long as the customer hasn't asked you not to.\r\ \n) /K [<< /MCID 12 /Stm 78 0 R /Type /MCR >> << /MCID 13 /Stm 78 0 R /Type /MCR >> << /MCID 14 /Stm 78 0 R /Type /MCR >> << /MCID 15 /Stm 78 0 R /Type /MCR >>] /P 1384 0 R /Pg 503 0 R /S /P /Type /StructElem /XXStyle 2951 0 R >> endobj 2951 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2952 0 obj << /A << /BBox [20 302.33813 525.08698 328.33063] /O /Layout /Placement /Block >> /ActualText (This recognises the fact that itemised bills may put the privacy of users at risk, even though many\r\ \nsubscribers may find them useful to verify the amount of the bill.\r\n) /K [<< /MCID 16 /Stm 78 0 R /Type /MCR >> << /MCID 17 /Stm 78 0 R /Type /MCR >>] /P 1384 0 R /Pg 503 0 R /S /P /Type /StructElem /XXStyle 2953 0 R >> endobj 2953 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2954 0 obj << /A << /BBox [20 212.70563 560.10938 286.15067] /O /Layout /Placement /Block >> /ActualText /K [<< /MCID 18 /Stm 78 0 R /Type /MCR >> << /MCID 19 /Stm 78 0 R /Type /MCR >> << /MCID 20 /Stm 78 0 R /Type /MCR >> << /MCID 21 /Stm 78 0 R /Type /MCR >> << /MCID 22 /Stm 78 0 R /Type /MCR >> << /MCID 23 /Stm 78 0 R /Type /MCR >> << /MCID 24 /Stm 78 0 R /Type /MCR >>] /P 1384 0 R /Pg 503 0 R /S /P /Type /StructElem /XXStyle 2955 0 R >> endobj 2955 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2956 0 obj << /A << /BBox [20 211.96562 117.87656 226.76562] /O /Layout /Placement /Block >> /K [<< /Obj 509 0 R /Pg 503 0 R /Type /OBJR >>] /P 1384 0 R /Pg 503 0 R /S /Link /Type /StructElem >> endobj 2957 0 obj << /A << /BBox [563.65997 30 574.65997 41] /O /Layout /Placement /Block >> /ActualText (50\r\n) /K [0] /P 1384 0 R /Pg 503 0 R /S /P /Type /StructElem /XXStyle 2958 0 R >> endobj 2958 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 2959 0 obj << /A << /BBox [20 29 115.326 40] /O /Layout /Placement /Block >> /ActualText (09 May 2018 - 2.4.69\r\n) /K [1] /P 1384 0 R /Pg 503 0 R /S /P /Type /StructElem /XXStyle 2960 0 R >> endobj 2960 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 2961 0 obj << /A << /BBox [20 774.78186 268.87125 797.90686] /O /Layout /Placement /Block >> /ActualText (Line identification \(CLI\)\r\n) /K [<< /MCID 0 /Stm 79 0 R /Type /MCR >>] /P 1384 0 R /Pg 513 0 R /S /P /Type /StructElem /XXStyle 2962 0 R >> endobj 2962 0 obj (font-size: 23.125pt; font-family: Georgia; ) endobj 2963 0 obj << /A << /BBox [20 550.75842 131.12857 747.39032] /O /Layout /Placement /Block >> /ActualText (In brief\203\r\nIn more detail\203\r\n) /K [<< /MCID 1 /Stm 79 0 R /Type /MCR >> << /MCID 2 /Stm 79 0 R /Type /MCR >>] /P 1384 0 R /Pg 513 0 R /S /P /Type /StructElem /XXStyle 2964 0 R >> endobj 2964 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 181pt; ) endobj 2965 0 obj << /A << /BBox [290.5625 683.6925 304.4375 697.5675] /O /Layout /Placement /Block >> /ActualText (\036\000\r\000\n) /K [<< /MCID 3 /Stm 79 0 R /Type /MCR >>] /P 1384 0 R /Pg 513 0 R /S /P /Type /StructElem /XXStyle 2966 0 R >> endobj 2966 0 obj (font-size: 13.875pt; font-family: icomoon; color: rgb\(255,255,255\); ) endobj 2967 0 obj << /A << /BBox [30.545 641.37378 558.69873 667.36621] /O /Layout /Placement /Block >> /ActualText (If you are a service provider, you must provide information about CLI and related privacy services. Y\ ou\r\nmust enable customers to withhold their number, and to reject anonymous calls.\r\n) /K [<< /MCID 4 /Stm 79 0 R /Type /MCR >> << /MCID 5 /Stm 79 0 R /Type /MCR >>] /P 1384 0 R /Pg 513 0 R /S /P /Type /StructElem /XXStyle 2968 0 R >> endobj 2968 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2969 0 obj << /A << /BBox [30.545 615.01123 531.7757 625.18628] /O /Layout /Placement /Block >> /ActualText (There are exemptions for tracing malicious or nuisance calls, and for emergency 999 or 112 calls.\r\n\ ) /K [<< /MCID 6 /Stm 79 0 R /Type /MCR >>] /P 1384 0 R /Pg 513 0 R /S /P /Type /StructElem /XXStyle 2970 0 R >> endobj 2970 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2971 0 obj << /A << /BBox [33.9675 519.36625 103.04187 534.16625] /O /Layout /Placement /Block >> /K [<< /Obj 515 0 R /Pg 513 0 R /Type /OBJR >>] /P 1384 0 R /Pg 513 0 R /S /Link /Type /StructElem >> endobj 2972 0 obj << /A << /BBox [35.8175 399.87939 352.90103 530.28125] /O /Layout /Placement /Block >> /ActualText (What is CLI?\r\nWhat are the rules on CLI?\r\nWho needs to comply?\r\nWhat privacy options must we gi\ ve callers?\r\nWhat privacy options must we give customers receiving calls?\r\nCan we charge for any \ of these services?\r\nAre there any exemptions?\r\n) /K [<< /MCID 7 /Stm 79 0 R /Type /MCR >> << /MCID 8 /Stm 79 0 R /Type /MCR >> << /MCID 9 /Stm 79 0 R /Type /MCR >> << /MCID 10 /Stm 79 0 R /Type /MCR >> << /MCID 11 /Stm 79 0 R /Type /MCR >> << /MCID 12 /Stm 79 0 R /Type /MCR >> << /MCID 13 /Stm 79 0 R /Type /MCR >>] /P 1384 0 R /Pg 513 0 R /S /P /Type /StructElem /XXStyle 2973 0 R >> endobj 2973 0 obj (font-size: 10.175pt; font-family: Verdana; color: rgb\(0,80,152\); line-height: 20pt; ) endobj 2974 0 obj << /A << /BBox [33.9675 499.32844 176.25562 514.12844] /O /Layout /Placement /Block >> /K [<< /Obj 516 0 R /Pg 513 0 R /Type /OBJR >>] /P 1384 0 R /Pg 513 0 R /S /Link /Type /StructElem >> endobj 2975 0 obj << /A << /BBox [33.9675 479.29062 154.42562 494.09062] /O /Layout /Placement /Block >> /K [<< /Obj 517 0 R /Pg 513 0 R /Type /OBJR >>] /P 1384 0 R /Pg 513 0 R /S /Link /Type /StructElem >> endobj 2976 0 obj << /A << /BBox [33.9675 459.25281 259.99125 474.05281] /O /Layout /Placement /Block >> /K [<< /Obj 518 0 R /Pg 513 0 R /Type /OBJR >>] /P 1384 0 R /Pg 513 0 R /S /Link /Type /StructElem >> endobj 2977 0 obj << /A << /BBox [33.9675 439.215 355.6825 454.015] /O /Layout /Placement /Block >> /K [<< /Obj 519 0 R /Pg 513 0 R /Type /OBJR >>] /P 1384 0 R /Pg 513 0 R /S /Link /Type /StructElem >> endobj 2978 0 obj << /A << /BBox [33.9675 419.17719 249.13406 433.97719] /O /Layout /Placement /Block >> /K [<< /Obj 520 0 R /Pg 513 0 R /Type /OBJR >>] /P 1384 0 R /Pg 513 0 R /S /Link /Type /StructElem >> endobj 2979 0 obj << /A << /BBox [33.9675 399.13937 176.57937 413.93937] /O /Layout /Placement /Block >> /K [<< /Obj 521 0 R /Pg 513 0 R /Type /OBJR >>] /P 1384 0 R /Pg 513 0 R /S /Link /Type /StructElem >> endobj 2980 0 obj << /A << /BBox [20 357.23688 110.0728 372.96188] /O /Layout /Placement /Block >> /ActualText (What is CLI?\r\n) /K [<< /MCID 14 /Stm 79 0 R /Type /MCR >>] /P 1384 0 R /Pg 513 0 R /S /P /Type /StructElem /XXStyle 2981 0 R >> endobj 2981 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 2982 0 obj << /A << /BBox [20 326.0528 424.95483 336.22781] /O /Layout /Placement /Block >> /ActualText (CLI can mean either 'calling line identification' or 'connected line identification'.\r\n) /K [<< /MCID 15 /Stm 79 0 R /Type /MCR >>] /P 1384 0 R /Pg 513 0 R /S /P /Type /StructElem /XXStyle 2983 0 R >> endobj 2983 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2984 0 obj << /A << /BBox [20 283.8728 546.16772 309.8653] /O /Layout /Placement /Block >> /ActualText (Calling line identification allows the person receiving the call to see the caller's number. This cov\ ers\r\ncaller ID displays as well as the 1471 service and other call-return services.\r\n) /K [<< /MCID 16 /Stm 79 0 R /Type /MCR >> << /MCID 17 /Stm 79 0 R /Type /MCR >> << /MCID 18 /Stm 79 0 R /Type /MCR >>] /P 1384 0 R /Pg 513 0 R /S /P /Type /StructElem /XXStyle 2985 0 R >> endobj 2985 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2986 0 obj << /A << /BBox [20 225.87531 563.62988 267.6853] /O /Layout /Placement /Block >> /ActualText (Connected line identification works the other way round: it allows the caller to see the number of th\ e\r\nperson answering the phone. This may not always be the same as the number they dialled - for exa\ mple,\r\nwhere someone has forwarded out-of-hours business calls to their private line or mobile phon\ e.\r\n) /K [<< /MCID 19 /Stm 79 0 R /Type /MCR >> << /MCID 20 /Stm 79 0 R /Type /MCR >> << /MCID 21 /Stm 79 0 R /Type /MCR >> << /MCID 22 /Stm 79 0 R /Type /MCR >>] /P 1384 0 R /Pg 513 0 R /S /P /Type /StructElem /XXStyle 2987 0 R >> endobj 2987 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2988 0 obj << /A << /BBox [20 182.71252 206.32553 198.43752] /O /Layout /Placement /Block >> /ActualText (What are the rules on CLI?\r\n) /K [<< /MCID 23 /Stm 79 0 R /Type /MCR >>] /P 1384 0 R /Pg 513 0 R /S /P /Type /StructElem /XXStyle 2989 0 R >> endobj 2989 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 2990 0 obj << /A << /BBox [20 151.52843 551.96936 161.70343] /O /Layout /Placement /Block >> /ActualText (The rules about CLI are in regulations 10 to 13. In brief, where CLI is available, service providers \ must:\r\n) /K [<< /MCID 24 /Stm 79 0 R /Type /MCR >>] /P 1384 0 R /Pg 513 0 R /S /P /Type /StructElem /XXStyle 2991 0 R >> endobj 2991 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 2992 0 obj << /A << /BBox [35.8175 65.58439 402.47363 135.8728] /O /Layout /Placement /Block >> /ActualText (allow callers to withhold their number;\r\nallow called subscribers to prevent the caller's number be\ ing displayed;\r\nprovide an anonymous-call rejection service;\r\nallow called subscribers to withhol\ d their number; and\r\n) /K [<< /MCID 25 /Stm 79 0 R /Type /MCR >> << /MCID 26 /Stm 79 0 R /Type /MCR >> << /MCID 27 /Stm 79 0 R /Type /MCR >> << /MCID 28 /Stm 79 0 R /Type /MCR >>] /P 1384 0 R /Pg 513 0 R /S /P /Type /StructElem /XXStyle 2993 0 R >> endobj 2993 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 20pt; ) endobj 2994 0 obj << /A << /BBox [20 29 115.326 40] /O /Layout /Placement /Block >> /ActualText (09 May 2018 - 2.4.69\r\n) /K [0] /P 1384 0 R /Pg 513 0 R /S /P /Type /StructElem /XXStyle 2995 0 R >> endobj 2995 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 2996 0 obj << /A << /BBox [563.65997 30 574.65997 41] /O /Layout /Placement /Block >> /ActualText (51\r\n) /K [1] /P 1384 0 R /Pg 513 0 R /S /P /Type /StructElem /XXStyle 2997 0 R >> endobj 2997 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 2998 0 obj << /A << /BBox [35.8175 787.96313 305.23114 798.13812] /O /Layout /Placement /Block >> /ActualText (provide information to the public about CLI services.\r\n) /K [<< /MCID 0 /Stm 80 0 R /Type /MCR >>] /P 1384 0 R /Pg 525 0 R /S /P /Type /StructElem /XXStyle 2999 0 R >> endobj 2999 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 3000 0 obj << /A << /BBox [20 651.79156 176.77824 763.68188] /O /Layout /Placement /Block >> /ActualText (Further Reading\r\nWho needs to comply?\r\n) /K [<< /MCID 1 /Stm 80 0 R /Type /MCR >> << /MCID 2 /Stm 80 0 R /Type /MCR >>] /P 1384 0 R /Pg 525 0 R /S /P /Type /StructElem /XXStyle 3001 0 R >> endobj 3001 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 96pt; ) endobj 3002 0 obj << /A << /BBox [20 683.6925 575 739.25031] /O /Layout /Placement /Block >> /K [<< /Obj 531 0 R /Pg 525 0 R /Type /OBJR >>] /P 1384 0 R /Pg 525 0 R /S /Link /Type /StructElem >> endobj 3003 0 obj << /A << /BBox [26.70625 715.98657 42.43125 731.71155] /O /Layout /Placement /Block >> /ActualText (\030\000\r\000\n) /K [<< /MCID 3 /Stm 80 0 R /Type /MCR >>] /P 1384 0 R /Pg 525 0 R /S /P /Type /StructElem /XXStyle 3004 0 R >> endobj 3004 0 obj (font-size: 15.725pt; font-family: icomoon; color: rgb\(80,75,72\); ) endobj 3005 0 obj << /A << /BBox [46.13125 705.54565 568.19757 731.04095] /O /Layout /Placement /Block >> /ActualText /K [<< /MCID 4 /Stm 80 0 R /Type /MCR >> << /MCID 5 /Stm 80 0 R /Type /MCR >> << /MCID 6 /Stm 80 0 R /Type /MCR >>] /P 1384 0 R /Pg 525 0 R /S /P /Type /StructElem /XXStyle 3006 0 R >> endobj 3006 0 obj (font-size: 11.1pt; font-family: Georgia; color: rgb\(0,80,152\); line-height: 14pt; ) endobj 3007 0 obj << /A << /BBox [46.13125 689.68188 104.1565 698.93188] /O /Layout /Placement /Block >> /ActualText (External link\r\n) /K [<< /MCID 7 /Stm 80 0 R /Type /MCR >>] /P 1384 0 R /Pg 525 0 R /S /P /Type /StructElem /XXStyle 3008 0 R >> endobj 3008 0 obj (font-size: 9.25pt; font-family: Verdana; color: rgb\(80,75,72\); line-height: 13pt; ) endobj 3009 0 obj << /A << /BBox [140.53906 619.8675 232.24125 634.6675] /O /Layout /Placement /Block >> /K [<< /Obj 527 0 R /Pg 525 0 R /Type /OBJR >>] /P 1384 0 R /Pg 525 0 R /S /Link /Type /StructElem >> endobj 3010 0 obj << /A << /BBox [20 604.78998 553.76385 630.78253] /O /Layout /Placement /Block >> /ActualText (These rules apply to all service providers \(eg telecoms providers\). All network or service provider\ s must\r\nalso comply with any reasonable requests from another service provider in this area.\r\n) /K [<< /MCID 8 /Stm 80 0 R /Type /MCR >> << /MCID 9 /Stm 80 0 R /Type /MCR >> << /MCID 10 /Stm 80 0 R /Type /MCR >> << /MCID 11 /Stm 80 0 R /Type /MCR >>] /P 1384 0 R /Pg 525 0 R /S /P /Type /StructElem /XXStyle 3011 0 R >> endobj 3011 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 3012 0 obj << /A << /BBox [20 561.6272 318.03592 577.35217] /O /Layout /Placement /Block >> /ActualText (What privacy options must we give callers?\r\n) /K [<< /MCID 12 /Stm 80 0 R /Type /MCR >>] /P 1384 0 R /Pg 525 0 R /S /P /Type /StructElem /XXStyle 3013 0 R >> endobj 3013 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 3014 0 obj << /A << /BBox [120.32781 529.70313 182.78844 544.50312] /O /Layout /Placement /Block >> /K [<< /Obj 528 0 R /Pg 525 0 R /Type /OBJR >>] /P 1384 0 R /Pg 525 0 R /S /Link /Type /StructElem >> endobj 3015 0 obj << /A << /BBox [20 514.62561 572.44281 540.6181] /O /Layout /Placement /Block >> /ActualText (You must give your subscribers the option of automatically preventing caller ID \(in other words, to \ withhold\r\ntheir number\) on every call made on their line. This option should be free and simple.\r\ \n) /K [<< /MCID 13 /Stm 80 0 R /Type /MCR >> << /MCID 14 /Stm 80 0 R /Type /MCR >> << /MCID 15 /Stm 80 0 R /Type /MCR >> << /MCID 16 /Stm 80 0 R /Type /MCR >>] /P 1384 0 R /Pg 525 0 R /S /P /Type /StructElem /XXStyle 3016 0 R >> endobj 3016 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 3017 0 obj << /A << /BBox [290.77063 487.52312 317.53781 502.32312] /O /Layout /Placement /Block >> /K [<< /Obj 529 0 R /Pg 525 0 R /Type /OBJR >>] /P 1384 0 R /Pg 525 0 R /S /Link /Type /StructElem >> endobj 3018 0 obj << /A << /BBox [20 456.62814 569.8501 498.43811] /O /Layout /Placement /Block >> /ActualText (You must also provide a free and simple way for any user to withhold the number on a particular call \ \(even\r\nif the subscriber has not chosen to automatically withhold the number on every call\) - for\ example, by\r\nentering a prefix code before dialling the phone number they wish to call.\r\n) /K [<< /MCID 17 /Stm 80 0 R /Type /MCR >> << /MCID 18 /Stm 80 0 R /Type /MCR >> << /MCID 19 /Stm 80 0 R /Type /MCR >> << /MCID 20 /Stm 80 0 R /Type /MCR >> << /MCID 21 /Stm 80 0 R /Type /MCR >>] /P 1384 0 R /Pg 525 0 R /S /P /Type /StructElem /XXStyle 3019 0 R >> endobj 3019 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 3020 0 obj << /A << /BBox [20 413.4653 446.24185 429.19031] /O /Layout /Placement /Block >> /ActualText (What privacy options must we give customers receiving calls?\r\n) /K [<< /MCID 22 /Stm 80 0 R /Type /MCR >>] /P 1384 0 R /Pg 525 0 R /S /P /Type /StructElem /XXStyle 3021 0 R >> endobj 3021 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 3022 0 obj << /A << /BBox [20 350.64624 540.02393 392.45627] /O /Layout /Placement /Block >> /ActualText (You must give your customers the option of preventing caller ID on incoming calls. This is likely to \ be\r\nimportant for helplines that guarantee the caller's anonymity, such as The Samaritans, Alcoholi\ cs\r\nAnonymous or police information lines. This option must be free \(for reasonable use\) and simp\ le.\r\n) /K [<< /MCID 23 /Stm 80 0 R /Type /MCR >> << /MCID 24 /Stm 80 0 R /Type /MCR >> << /MCID 25 /Stm 80 0 R /Type /MCR >>] /P 1384 0 R /Pg 525 0 R /S /P /Type /StructElem /XXStyle 3023 0 R >> endobj 3023 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 3024 0 obj << /A << /BBox [20 229.37877 571.91235 334.45874] /O /Layout /Placement /Block >> /ActualText (You must give your customers a simple way of rejecting calls if the caller has withheld their number\r\ \n\(sometimes called anonymous call rejection, or ACR\). Because this must be available to the subscr\ iber and\r\nnot just the user, our view is that you must offer automatic call rejection. We are aware\ that automatic\r\nnetwork-level call rejection is not currently feasible on all categories of servic\ e, for example on mobile\r\nservices. We therefore advise that automatic network-level call rejection\ should be offered where it is\r\ntechnically feasible for the category of service. You must offer ot\ her options - eg a call-reject button on the\r\ndevice - if automatic network-level call rejection is\ not possible.\r\n) /K [<< /MCID 26 /Stm 80 0 R /Type /MCR >> << /MCID 27 /Stm 80 0 R /Type /MCR >> << /MCID 28 /Stm 80 0 R /Type /MCR >> << /MCID 29 /Stm 80 0 R /Type /MCR >> << /MCID 30 /Stm 80 0 R /Type /MCR >> << /MCID 31 /Stm 80 0 R /Type /MCR >> << /MCID 32 /Stm 80 0 R /Type /MCR >> << /MCID 33 /Stm 80 0 R /Type /MCR >> << /MCID 34 /Stm 80 0 R /Type /MCR >>] /P 1384 0 R /Pg 525 0 R /S /P /Type /StructElem /XXStyle 3025 0 R >> endobj 3025 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 3026 0 obj << /A << /BBox [492.25875 307.72625 549.42375 322.52625] /O /Layout /Placement /Block >> /K [<< /Obj 530 0 R /Pg 525 0 R /Type /OBJR >>] /P 1384 0 R /Pg 525 0 R /S /Link /Type /StructElem >> endobj 3027 0 obj << /A << /BBox [20 155.56374 571.81061 213.19127] /O /Layout /Placement /Block >> /ActualText (You must also give customers receiving calls the option of withholding their number from the caller. \ This is\r\nto preserve their privacy if they have forwarded calls to a different number from the one \ the caller dialled -\r\nfor example, if business calls have been forwarded to a mobile phone. This op\ tion should be free and\r\nsimple.\r\n) /K [<< /MCID 35 /Stm 80 0 R /Type /MCR >> << /MCID 36 /Stm 80 0 R /Type /MCR >> << /MCID 37 /Stm 80 0 R /Type /MCR >> << /MCID 38 /Stm 80 0 R /Type /MCR >>] /P 1384 0 R /Pg 525 0 R /S /P /Type /StructElem /XXStyle 3028 0 R >> endobj 3028 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 3029 0 obj << /A << /BBox [20 97.56627 550.02594 139.37624] /O /Layout /Placement /Block >> /ActualText (Regulation 17 also requires service providers to terminate unwanted call forwarding. If someone else \ is\r\nautomatically forwarding calls to your customer's number, that customer can ask you to stop the\ call\r\nforwarding and you must do so as soon as possible.\r\n) /K [<< /MCID 39 /Stm 80 0 R /Type /MCR >> << /MCID 40 /Stm 80 0 R /Type /MCR >> << /MCID 41 /Stm 80 0 R /Type /MCR >>] /P 1384 0 R /Pg 525 0 R /S /P /Type /StructElem /XXStyle 3030 0 R >> endobj 3030 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 3031 0 obj << /A << /BBox [563.65997 30 574.65997 41] /O /Layout /Placement /Block >> /ActualText (52\r\n) /K [0] /P 1384 0 R /Pg 525 0 R /S /P /Type /StructElem /XXStyle 3032 0 R >> endobj 3032 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 3033 0 obj << /A << /BBox [20 29 115.326 40] /O /Layout /Placement /Block >> /ActualText (09 May 2018 - 2.4.69\r\n) /K [1] /P 1384 0 R /Pg 525 0 R /S /P /Type /StructElem /XXStyle 3034 0 R >> endobj 3034 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 3035 0 obj << /A << /BBox [20 783.81219 296.76001 799.53717] /O /Layout /Placement /Block >> /ActualText (Can we charge for any of these services?\r\n) /K [<< /MCID 0 /Stm 81 0 R /Type /MCR >>] /P 1384 0 R /Pg 535 0 R /S /P /Type /StructElem /XXStyle 3036 0 R >> endobj 3036 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 3037 0 obj << /A << /BBox [20 736.81061 539.2099 762.8031] /O /Layout /Placement /Block >> /ActualText (PECR specify that you must provide most of these services free of charge. However, you may make a\r\n\ reasonable charge for anonymous call rejection services.\r\n) /K [<< /MCID 1 /Stm 81 0 R /Type /MCR >> << /MCID 2 /Stm 81 0 R /Type /MCR >>] /P 1384 0 R /Pg 535 0 R /S /P /Type /StructElem /XXStyle 3038 0 R >> endobj 3038 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 3039 0 obj << /A << /BBox [20 710.44812 324.56827 720.62311] /O /Layout /Placement /Block >> /ActualText (There is nothing in PECR to stop you charging for CLI itself.\r\n) /K [<< /MCID 3 /Stm 81 0 R /Type /MCR >>] /P 1384 0 R /Pg 535 0 R /S /P /Type /StructElem /XXStyle 3040 0 R >> endobj 3040 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 3041 0 obj << /A << /BBox [20 667.28534 205.20905 683.01031] /O /Layout /Placement /Block >> /ActualText (Are there any exemptions?\r\n) /K [<< /MCID 4 /Stm 81 0 R /Type /MCR >>] /P 1384 0 R /Pg 535 0 R /S /P /Type /StructElem /XXStyle 3042 0 R >> endobj 3042 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 3043 0 obj << /A << /BBox [20 620.28375 562.86676 646.27625] /O /Layout /Placement /Block >> /ActualText (You can only override a customer's CLI preferences in limited circumstances, namely to trace maliciou\ s or\r\nnuisance calls or to facilitate emergency 999 and 112 calls.\r\n) /K [<< /MCID 5 /Stm 81 0 R /Type /MCR >> << /MCID 6 /Stm 81 0 R /Type /MCR >>] /P 1384 0 R /Pg 535 0 R /S /P /Type /StructElem /XXStyle 3044 0 R >> endobj 3044 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 3045 0 obj << /A << /BBox [20 584.47467 173.59995 597.42468] /O /Layout /Placement /Block >> /ActualText (Malicious or nuisance calls\r\n) /K [<< /MCID 7 /Stm 81 0 R /Type /MCR >>] /P 1384 0 R /Pg 535 0 R /S /P /Type /StructElem /XXStyle 3046 0 R >> endobj 3046 0 obj (font-size: 12.95pt; font-family: Georgia; line-height: 196pt; ) endobj 3047 0 obj << /A << /BBox [20 524.71967 573.08246 566.52972] /O /Layout /Placement /Block >> /ActualText (The rules about malicious or nuisance calls are in regulation 15. If a customer asks you to trace mal\ icious\r\nor nuisance calls, you can override the caller's request to withhold their number - but you\ must be satisfied\r\nthat your actions are 'necessary and expedient' to trace a malicious or nuisanc\ e call.\r\n) /K [<< /MCID 8 /Stm 81 0 R /Type /MCR >> << /MCID 9 /Stm 81 0 R /Type /MCR >> << /MCID 10 /Stm 81 0 R /Type /MCR >>] /P 1384 0 R /Pg 535 0 R /S /P /Type /StructElem /XXStyle 3048 0 R >> endobj 3048 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 3049 0 obj << /A << /BBox [20 482.53967 571.34253 508.5322] /O /Layout /Placement /Block >> /ActualText (You can also provide information about the caller's identity to anyone with a 'legitimate interest' \(\ this is not\r\ndefined, but is likely to include the police or a regulatory body, as well as the cust\ omer receiving the calls\).\r\n) /K [<< /MCID 11 /Stm 81 0 R /Type /MCR >> << /MCID 12 /Stm 81 0 R /Type /MCR >>] /P 1384 0 R /Pg 535 0 R /S /P /Type /StructElem /XXStyle 3050 0 R >> endobj 3050 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 3051 0 obj << /A << /BBox [20 408.7247 569.79596 466.35217] /O /Layout /Placement /Block >> /ActualText (However, you should still be cautious with requests for information about a caller's identity. For ex\ ample, if\r\nyou are not satisfied that the caller has actually been making malicious or nuisance cal\ ls, it may not be fair\r\nor appropriate to reveal their identity to the customer receiving the calls\ . But it may still be appropriate to\r\npass their identity to the police for further investigation.\r\ \n) /K [<< /MCID 13 /Stm 81 0 R /Type /MCR >> << /MCID 14 /Stm 81 0 R /Type /MCR >> << /MCID 15 /Stm 81 0 R /Type /MCR >> << /MCID 16 /Stm 81 0 R /Type /MCR >>] /P 1384 0 R /Pg 535 0 R /S /P /Type /StructElem /XXStyle 3052 0 R >> endobj 3052 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 3053 0 obj << /A << /BBox [20 372.91562 184.0506 385.86563] /O /Layout /Placement /Block >> /ActualText (Emergency 999 and 112 calls\r\n) /K [<< /MCID 17 /Stm 81 0 R /Type /MCR >>] /P 1384 0 R /Pg 535 0 R /S /P /Type /StructElem /XXStyle 3054 0 R >> endobj 3054 0 obj (font-size: 12.95pt; font-family: Georgia; line-height: 196pt; ) endobj 3055 0 obj << /A << /BBox [20 297.34314 568.90057 354.97061] /O /Layout /Placement /Block >> /ActualText (Regulation 16 sets out an exemption for emergency 999 or 112 calls. Callers cannot withhold their num\ ber\r\non these calls. This is to enable the emergency services to make return calls if needed. Also \ the rules on\r\nlocation data do not apply, so that the emergency services can be informed of the cal\ ler's location quickly\r\nand easily.\r\n) /K [<< /MCID 18 /Stm 81 0 R /Type /MCR >> << /MCID 19 /Stm 81 0 R /Type /MCR >> << /MCID 20 /Stm 81 0 R /Type /MCR >> << /MCID 21 /Stm 81 0 R /Type /MCR >>] /P 1384 0 R /Pg 535 0 R /S /P /Type /StructElem /XXStyle 3056 0 R >> endobj 3056 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 3057 0 obj << /A << /BBox [563.65997 30 574.65997 41] /O /Layout /Placement /Block >> /ActualText (53\r\n) /K [0] /P 1384 0 R /Pg 535 0 R /S /P /Type /StructElem /XXStyle 3058 0 R >> endobj 3058 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 3059 0 obj << /A << /BBox [20 29 115.326 40] /O /Layout /Placement /Block >> /ActualText (09 May 2018 - 2.4.69\r\n) /K [1] /P 1384 0 R /Pg 535 0 R /S /P /Type /StructElem /XXStyle 3060 0 R >> endobj 3060 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 3061 0 obj << /A << /BBox [20 774.78186 133.10437 797.90686] /O /Layout /Placement /Block >> /ActualText (Directories\r\n) /K [<< /MCID 0 /Stm 82 0 R /Type /MCR >>] /P 1384 0 R /Pg 539 0 R /S /P /Type /StructElem /XXStyle 3062 0 R >> endobj 3062 0 obj (font-size: 23.125pt; font-family: Georgia; ) endobj 3063 0 obj << /A << /BBox [20 561.30347 131.12857 747.39032] /O /Layout /Placement /Block >> /ActualText (In brief\203\r\nIn more detail\203\r\n) /K [<< /MCID 1 /Stm 82 0 R /Type /MCR >> << /MCID 2 /Stm 82 0 R /Type /MCR >>] /P 1384 0 R /Pg 539 0 R /S /P /Type /StructElem /XXStyle 3064 0 R >> endobj 3064 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 170pt; ) endobj 3065 0 obj << /A << /BBox [290.5625 683.6925 304.4375 697.5675] /O /Layout /Placement /Block >> /ActualText (\036\000\r\000\n) /K [<< /MCID 3 /Stm 82 0 R /Type /MCR >>] /P 1384 0 R /Pg 539 0 R /S /P /Type /StructElem /XXStyle 3066 0 R >> endobj 3066 0 obj (font-size: 13.875pt; font-family: icomoon; color: rgb\(255,255,255\); ) endobj 3067 0 obj << /A << /BBox [30.545 625.55627 562.96204 667.36621] /O /Layout /Placement /Block >> /ActualText (If you want to compile a telephone, fax or email directory or offer a directory enquiry service, you \ must\r\ntell individuals and give them the chance to opt out. You must also get express opt-in consen\ t for\r\nreverse searches \(eg using a phone number to look up a name\).\r\n) /K [<< /MCID 4 /Stm 82 0 R /Type /MCR >> << /MCID 5 /Stm 82 0 R /Type /MCR >> << /MCID 6 /Stm 82 0 R /Type /MCR >>] /P 1384 0 R /Pg 539 0 R /S /P /Type /StructElem /XXStyle 3068 0 R >> endobj 3068 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 3069 0 obj << /A << /BBox [33.9675 529.91125 230.12531 544.71125] /O /Layout /Placement /Block >> /K [<< /Obj 541 0 R /Pg 539 0 R /Type /OBJR >>] /P 1384 0 R /Pg 539 0 R /S /Link /Type /StructElem >> endobj 3070 0 obj << /A << /BBox [35.8175 450.5 298.83109 540.82623] /O /Layout /Placement /Block >> /ActualText (What kind of directories are covered?\r\nWhat do we need to do to comply?\r\nWhat information must we\ provide?\r\nDo we need consent to put people in our directory?\r\nWho should we leave out?\r\n) /K [<< /MCID 7 /Stm 82 0 R /Type /MCR >> << /MCID 8 /Stm 82 0 R /Type /MCR >> << /MCID 9 /Stm 82 0 R /Type /MCR >> << /MCID 10 /Stm 82 0 R /Type /MCR >> << /MCID 11 /Stm 82 0 R /Type /MCR >>] /P 1384 0 R /Pg 539 0 R /S /P /Type /StructElem /XXStyle 3071 0 R >> endobj 3071 0 obj (font-size: 10.175pt; font-family: Verdana; color: rgb\(0,80,152\); line-height: 20pt; ) endobj 3072 0 obj << /A << /BBox [33.9675 509.87344 216.96719 524.67344] /O /Layout /Placement /Block >> /K [<< /Obj 542 0 R /Pg 539 0 R /Type /OBJR >>] /P 1384 0 R /Pg 539 0 R /S /Link /Type /StructElem >> endobj 3073 0 obj << /A << /BBox [33.9675 489.83562 221.835 504.63562] /O /Layout /Placement /Block >> /K [<< /Obj 543 0 R /Pg 539 0 R /Type /OBJR >>] /P 1384 0 R /Pg 539 0 R /S /Link /Type /StructElem >> endobj 3074 0 obj << /A << /BBox [33.9675 469.79781 301.60469 484.59781] /O /Layout /Placement /Block >> /K [<< /Obj 544 0 R /Pg 539 0 R /Type /OBJR >>] /P 1384 0 R /Pg 539 0 R /S /Link /Type /StructElem >> endobj 3075 0 obj << /A << /BBox [33.9675 449.76 172.46312 464.56] /O /Layout /Placement /Block >> /K [<< /Obj 545 0 R /Pg 539 0 R /Type /OBJR >>] /P 1384 0 R /Pg 539 0 R /S /Link /Type /StructElem >> endobj 3076 0 obj << /A << /BBox [20 407.85748 279.46249 423.58249] /O /Layout /Placement /Block >> /ActualText (What kind of directories are covered?\r\n) /K [<< /MCID 12 /Stm 82 0 R /Type /MCR >>] /P 1384 0 R /Pg 539 0 R /S /P /Type /StructElem /XXStyle 3077 0 R >> endobj 3077 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 3078 0 obj << /A << /BBox [23.5816 376.67346 343.73798 386.84845] /O /Layout /Placement /Block >> /ActualText (There is no definition of directory, but the regulations refer to:\r\n) /K [<< /MCID 13 /Stm 82 0 R /Type /MCR >>] /P 1384 0 R /Pg 539 0 R /S /P /Type /StructElem /XXStyle 3079 0 R >> endobj 3079 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 3080 0 obj << /A << /BBox [290.5625 333.52219 304.4375 347.39719] /O /Layout /Placement /Block >> /ActualText (\r\000\r\000\n) /K [<< /MCID 14 /Stm 82 0 R /Type /MCR >>] /P 1384 0 R /Pg 539 0 R /S /P /Type /StructElem /XXStyle 3081 0 R >> endobj 3081 0 obj (font-size: 13.875pt; font-family: icomoon; color: rgb\(149,140,134\); ) endobj 3082 0 obj << /A << /BBox [30.545 291.20343 554.99506 317.19595] /O /Layout /Placement /Block >> /ActualText ("a directory of subscribers, whether in printed or electronic form, which is made available to member\ s\r\nof the public or a section of the public, including by means of a directory enquiry service".\r\n\ ) /K [<< /MCID 15 /Stm 82 0 R /Type /MCR >> << /MCID 16 /Stm 82 0 R /Type /MCR >>] /P 1384 0 R /Pg 539 0 R /S /P /Type /StructElem /XXStyle 3083 0 R >> endobj 3083 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 3084 0 obj << /A << /BBox [20 212.11594 559.49884 253.92593] /O /Layout /Placement /Block >> /ActualText (This means any directory or service whose main function is to allow someone with a minimum amount of\r\ \ninformation \(such as name and approximate address\) to look up phone, fax or email contact details\ \r\n\(including mobile phone numbers\).\r\n) /K [<< /MCID 17 /Stm 82 0 R /Type /MCR >> << /MCID 18 /Stm 82 0 R /Type /MCR >> << /MCID 19 /Stm 82 0 R /Type /MCR >>] /P 1384 0 R /Pg 539 0 R /S /P /Type /StructElem /XXStyle 3085 0 R >> endobj 3085 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 3086 0 obj << /A << /BBox [20 90.84845 573.37756 195.92844] /O /Layout /Placement /Block >> /ActualText (In our view, this does not cover types of directory that are not solely or mainly to provide a compre\ hensive\r\nlist of subscribers' contact details, even if they include some contact details of a parti\ cular group of people.\r\nFor example, trade directories whose main purpose is to provide detailed in\ formation about certain types of\r\nbusinesses would not be covered, nor would church or club members\ hip contact lists. Similarly, we do not\r\nconsider that WHOIS look-up services are covered. The main\ purpose of WHOIS is to search for information\r\nabout the identity of the person who has registered\ a website, rather than to search for contact details of\r\nsubscribers.\r\n) /K [<< /MCID 20 /Stm 82 0 R /Type /MCR >> << /MCID 21 /Stm 82 0 R /Type /MCR >> << /MCID 22 /Stm 82 0 R /Type /MCR >> << /MCID 23 /Stm 82 0 R /Type /MCR >> << /MCID 24 /Stm 82 0 R /Type /MCR >> << /MCID 25 /Stm 82 0 R /Type /MCR >> << /MCID 26 /Stm 82 0 R /Type /MCR >>] /P 1384 0 R /Pg 539 0 R /S /P /Type /StructElem /XXStyle 3087 0 R >> endobj 3087 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 3088 0 obj << /A << /BBox [563.65997 30 574.65997 41] /O /Layout /Placement /Block >> /ActualText (54\r\n) /K [0] /P 1384 0 R /Pg 539 0 R /S /P /Type /StructElem /XXStyle 3089 0 R >> endobj 3089 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 3090 0 obj << /A << /BBox [20 29 115.326 40] /O /Layout /Placement /Block >> /ActualText (09 May 2018 - 2.4.69\r\n) /K [1] /P 1384 0 R /Pg 539 0 R /S /P /Type /StructElem /XXStyle 3091 0 R >> endobj 3091 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 3092 0 obj << /A << /BBox [20 783.81219 258.12369 799.53717] /O /Layout /Placement /Block >> /ActualText (What do we need to do to comply?\r\n) /K [<< /MCID 0 /Stm 83 0 R /Type /MCR >>] /P 1384 0 R /Pg 548 0 R /S /P /Type /StructElem /XXStyle 3093 0 R >> endobj 3093 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 3094 0 obj << /A << /BBox [20 752.62811 527.17285 762.8031] /O /Layout /Placement /Block >> /ActualText (The rules on directories are in regulation 18. In brief, if you want to compile a directory, you must\ :\r\n) /K [<< /MCID 1 /Stm 83 0 R /Type /MCR >>] /P 1384 0 R /Pg 548 0 R /S /P /Type /StructElem /XXStyle 3095 0 R >> endobj 3095 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 3096 0 obj << /A << /BBox [35.8175 666.68408 324.64505 736.97247] /O /Layout /Placement /Block >> /ActualText (tell individual subscribers;\r\ngive them the chance to choose whether to be included;\r\nget their e\ xpress consent for reverse searches; and\r\ncorrect or withdraw entries on request.\r\n) /K [<< /MCID 2 /Stm 83 0 R /Type /MCR >> << /MCID 3 /Stm 83 0 R /Type /MCR >> << /MCID 4 /Stm 83 0 R /Type /MCR >> << /MCID 5 /Stm 83 0 R /Type /MCR >>] /P 1384 0 R /Pg 548 0 R /S /P /Type /StructElem /XXStyle 3097 0 R >> endobj 3097 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 20pt; ) endobj 3098 0 obj << /A << /BBox [20 640.84192 256.16174 651.01691] /O /Layout /Placement /Block >> /ActualText (You cannot charge for opt-outs or corrections.\r\n) /K [<< /MCID 6 /Stm 83 0 R /Type /MCR >>] /P 1384 0 R /Pg 548 0 R /S /P /Type /StructElem /XXStyle 3099 0 R >> endobj 3099 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 3100 0 obj << /A << /BBox [20 597.67908 271.26978 613.40405] /O /Layout /Placement /Block >> /ActualText (What information must we provide?\r\n) /K [<< /MCID 7 /Stm 83 0 R /Type /MCR >>] /P 1384 0 R /Pg 548 0 R /S /P /Type /StructElem /XXStyle 3101 0 R >> endobj 3101 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 3102 0 obj << /A << /BBox [20 550.67749 552.31531 576.66998] /O /Layout /Placement /Block >> /ActualText (Before you can include an individual in a directory, you must explain its purposes to them. In partic\ ular,\r\nyour explanation should include:\r\n) /K [<< /MCID 8 /Stm 83 0 R /Type /MCR >> << /MCID 9 /Stm 83 0 R /Type /MCR >>] /P 1384 0 R /Pg 548 0 R /S /P /Type /StructElem /XXStyle 3103 0 R >> endobj 3103 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 3104 0 obj << /A << /BBox [35.8175 484.77124 567.48163 535.02191] /O /Layout /Placement /Block >> /ActualText (what the directory is and what information is included;\r\nthat people who know their name and approx\ imate address will be able to look up their phone number;\r\nwhether people with their phone number w\ ill be able to look up their name and address \(reverse\r\n) /K [<< /MCID 10 /Stm 83 0 R /Type /MCR >> << /MCID 11 /Stm 83 0 R /Type /MCR >> << /MCID 12 /Stm 83 0 R /Type /MCR >>] /P 1384 0 R /Pg 548 0 R /S /P /Type /StructElem /XXStyle 3105 0 R >> endobj 3105 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 20pt; ) endobj 3106 0 obj << /A << /BBox [35.8175 449.96814 114.51096 480.18094] /O /Layout /Placement /Block >> /ActualText (searches\); and\r\nhow to opt out.\r\n) /K [<< /MCID 13 /Stm 83 0 R /Type /MCR >> << /MCID 14 /Stm 83 0 R /Type /MCR >>] /P 1384 0 R /Pg 548 0 R /S /P /Type /StructElem /XXStyle 3107 0 R >> endobj 3107 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 20pt; ) endobj 3108 0 obj << /A << /BBox [20 408.30844 571.0271 434.30093] /O /Layout /Placement /Block >> /ActualText (If you offer a range of ex-directory options, you must explain how each of them works. The individual\ must\r\nunderstand the consequences of choosing particular options.\r\n) /K [<< /MCID 15 /Stm 83 0 R /Type /MCR >> << /MCID 16 /Stm 83 0 R /Type /MCR >>] /P 1384 0 R /Pg 548 0 R /S /P /Type /StructElem /XXStyle 3109 0 R >> endobj 3109 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 3110 0 obj << /A << /BBox [20 318.67593 573.61157 392.12094] /O /Layout /Placement /Block >> /ActualText (There is an established competitive market in telephone directory information services and products. \ A core\r\nset of minimum information is needed for a directory to work, but you can decide what addit\ ional personal\r\ndata is relevant to your particular directory. The more the information differs fro\ m what directories\r\ntraditionally publish \(name, address and phone number\), the more information \ you will need to give people\r\nto ensure they understand what you are doing with their personal data\ .\r\n) /K [<< /MCID 17 /Stm 83 0 R /Type /MCR >> << /MCID 18 /Stm 83 0 R /Type /MCR >> << /MCID 19 /Stm 83 0 R /Type /MCR >> << /MCID 20 /Stm 83 0 R /Type /MCR >> << /MCID 21 /Stm 83 0 R /Type /MCR >>] /P 1384 0 R /Pg 548 0 R /S /P /Type /StructElem /XXStyle 3111 0 R >> endobj 3111 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 3112 0 obj << /A << /BBox [466.6825 291.57344 565.16031 306.37344] /O /Layout /Placement /Block >> /K [<< /Obj 551 0 R /Pg 548 0 R /Type /OBJR >>] /P 1384 0 R /Pg 548 0 R /S /Link /Type /StructElem >> endobj 3113 0 obj << /A << /BBox [20 276.49597 562.38672 302.48843] /O /Layout /Placement /Block >> /ActualText (This also ties in with the transparency requirements of the UK GDPR. See our separate Guide to UK GDP\ R\r\nfor more information.\r\n) /K [<< /MCID 22 /Stm 83 0 R /Type /MCR >> << /MCID 23 /Stm 83 0 R /Type /MCR >> << /MCID 24 /Stm 83 0 R /Type /MCR >> << /MCID 25 /Stm 83 0 R /Type /MCR >> << /MCID 26 /Stm 83 0 R /Type /MCR >>] /P 1384 0 R /Pg 548 0 R /S /P /Type /StructElem /XXStyle 3114 0 R >> endobj 3114 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 3115 0 obj << /A << /BBox [20 234.31593 555.19482 260.30847] /O /Layout /Placement /Block >> /ActualText (You do not have to provide this information to companies or other corporate subscribers \(limited lia\ bility\r\npartnerships, Scottish partnerships and government bodies\).\r\n) /K [<< /MCID 27 /Stm 83 0 R /Type /MCR >> << /MCID 28 /Stm 83 0 R /Type /MCR >>] /P 1384 0 R /Pg 548 0 R /S /P /Type /StructElem /XXStyle 3116 0 R >> endobj 3116 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 3117 0 obj << /A << /BBox [20 191.15315 372.88474 206.87814] /O /Layout /Placement /Block >> /ActualText (Do we need consent to put people in our directory?\r\n) /K [<< /MCID 29 /Stm 83 0 R /Type /MCR >>] /P 1384 0 R /Pg 548 0 R /S /P /Type /StructElem /XXStyle 3118 0 R >> endobj 3118 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 3119 0 obj << /A << /BBox [20 159.96906 438.56897 170.14406] /O /Layout /Placement /Block >> /ActualText (You must give individuals the chance to decide whether they want to be included.\r\n) /K [<< /MCID 30 /Stm 83 0 R /Type /MCR >>] /P 1384 0 R /Pg 548 0 R /S /P /Type /StructElem /XXStyle 3120 0 R >> endobj 3120 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 3121 0 obj << /A << /BBox [20 70.33658 574.85291 143.78156] /O /Layout /Placement /Block >> /ActualText (PECR do not say this needs to be opt-in consent. However, you must at least give individuals a clear \ chance\r\nto opt out. The person must fully understand they have made a choice and will be included i\ n the directory\r\nunless they opt out, and it must be simple to opt out. You must have given clear a\ nd prominent information\r\nabout how to opt out and specifically drawn the person's attention to thi\ s - it is not enough to rely on 'small\r\nprint' on your website or on a bill.\r\n) /K [<< /MCID 31 /Stm 83 0 R /Type /MCR >> << /MCID 32 /Stm 83 0 R /Type /MCR >> << /MCID 33 /Stm 83 0 R /Type /MCR >> << /MCID 34 /Stm 83 0 R /Type /MCR >> << /MCID 35 /Stm 83 0 R /Type /MCR >>] /P 1384 0 R /Pg 548 0 R /S /P /Type /StructElem /XXStyle 3122 0 R >> endobj 3122 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 3123 0 obj << /A << /BBox [563.65997 30 574.65997 41] /O /Layout /Placement /Block >> /ActualText (55\r\n) /K [0] /P 1384 0 R /Pg 548 0 R /S /P /Type /StructElem /XXStyle 3124 0 R >> endobj 3124 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 3125 0 obj << /A << /BBox [20 29 115.326 40] /O /Layout /Placement /Block >> /ActualText (09 May 2018 - 2.4.69\r\n) /K [1] /P 1384 0 R /Pg 548 0 R /S /P /Type /StructElem /XXStyle 3126 0 R >> endobj 3126 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 3127 0 obj << /A << /BBox [20 724.16125 569.6637 797.60626] /O /Layout /Placement /Block >> /ActualText (However, you will need express opt-in consent if your directory includes reverse searches that allow \ people\r\nto look up a name and address from a phone number. Consent must always be freely given, spe\ cific, and\r\nfully informed, and will not be valid if it is buried among terms and conditions. The c\ learest way to obtain\r\nconsent for reverse searching will be to provide a specific opt-in box and a\ clear and concise explanation of\r\nhow searches work.\r\n) /K [<< /MCID 0 /Stm 84 0 R /Type /MCR >> << /MCID 1 /Stm 84 0 R /Type /MCR >> << /MCID 2 /Stm 84 0 R /Type /MCR >> << /MCID 3 /Stm 84 0 R /Type /MCR >> << /MCID 4 /Stm 84 0 R /Type /MCR >>] /P 1384 0 R /Pg 555 0 R /S /P /Type /StructElem /XXStyle 3128 0 R >> endobj 3128 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 3129 0 obj << /A << /BBox [20 681.98126 548.12323 707.97375] /O /Layout /Placement /Block >> /ActualText (This does not apply to companies or other corporate subscribers \(limited liability partnerships, Sco\ ttish\r\npartnerships and government bodies\) - although they still have the right to opt out.\r\n) /K [<< /MCID 5 /Stm 84 0 R /Type /MCR >> << /MCID 6 /Stm 84 0 R /Type /MCR >>] /P 1384 0 R /Pg 555 0 R /S /P /Type /StructElem /XXStyle 3130 0 R >> endobj 3130 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 3131 0 obj << /A << /BBox [20 638.81842 200.22423 654.54346] /O /Layout /Placement /Block >> /ActualText (Who should we leave out?\r\n) /K [<< /MCID 7 /Stm 84 0 R /Type /MCR >>] /P 1384 0 R /Pg 555 0 R /S /P /Type /StructElem /XXStyle 3132 0 R >> endobj 3132 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 3133 0 obj << /A << /BBox [20 591.81689 566.22455 617.80939] /O /Layout /Placement /Block >> /ActualText (You cannot include any individual if you have not yet given them the relevant information or the chan\ ce to\r\nopt out.\r\n) /K [<< /MCID 8 /Stm 84 0 R /Type /MCR >> << /MCID 9 /Stm 84 0 R /Type /MCR >>] /P 1384 0 R /Pg 555 0 R /S /P /Type /StructElem /XXStyle 3134 0 R >> endobj 3134 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 3135 0 obj << /A << /BBox [20 565.45441 455.25598 575.62939] /O /Layout /Placement /Block >> /ActualText (You cannot include any individual or business who has told you they want to opt out.\r\n) /K [<< /MCID 10 /Stm 84 0 R /Type /MCR >>] /P 1384 0 R /Pg 555 0 R /S /P /Type /StructElem /XXStyle 3136 0 R >> endobj 3136 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 3137 0 obj << /A << /BBox [20 507.45688 562.98889 549.26691] /O /Layout /Placement /Block >> /ActualText (You must also remove or correct someone's details on request. This only applies to future editions of\ your\r\ndirectory. In other words, you do not need to recall existing editions of printed directorie\ s - but you must\r\namend future printed editions, and you must update online versions as soon as pos\ sible.\r\n) /K [<< /MCID 11 /Stm 84 0 R /Type /MCR >> << /MCID 12 /Stm 84 0 R /Type /MCR >> << /MCID 13 /Stm 84 0 R /Type /MCR >>] /P 1384 0 R /Pg 555 0 R /S /P /Type /StructElem /XXStyle 3138 0 R >> endobj 3138 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 3139 0 obj << /A << /BBox [563.65997 30 574.65997 41] /O /Layout /Placement /Block >> /ActualText (56\r\n) /K [0] /P 1384 0 R /Pg 555 0 R /S /P /Type /StructElem /XXStyle 3140 0 R >> endobj 3140 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 3141 0 obj << /A << /BBox [20 29 115.326 40] /O /Layout /Placement /Block >> /ActualText (09 May 2018 - 2.4.69\r\n) /K [1] /P 1384 0 R /Pg 555 0 R /S /P /Type /StructElem /XXStyle 3142 0 R >> endobj 3142 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 3143 0 obj << /A << /BBox [20 774.78186 142.44688 797.90686] /O /Layout /Placement /Block >> /ActualText (Exemptions\r\n) /K [<< /MCID 0 /Stm 85 0 R /Type /MCR >>] /P 1384 0 R /Pg 558 0 R /S /P /Type /StructElem /XXStyle 3144 0 R >> endobj 3144 0 obj (font-size: 23.125pt; font-family: Georgia; ) endobj 3145 0 obj << /A << /BBox [20 534.94092 131.12857 747.39032] /O /Layout /Placement /Block >> /ActualText (In brief\203\r\nIn more detail\203\r\n) /K [<< /MCID 1 /Stm 85 0 R /Type /MCR >> << /MCID 2 /Stm 85 0 R /Type /MCR >>] /P 1384 0 R /Pg 558 0 R /S /P /Type /StructElem /XXStyle 3146 0 R >> endobj 3146 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 197pt; ) endobj 3147 0 obj << /A << /BBox [290.5625 683.6925 304.4375 697.5675] /O /Layout /Placement /Block >> /ActualText (\036\000\r\000\n) /K [<< /MCID 3 /Stm 85 0 R /Type /MCR >>] /P 1384 0 R /Pg 558 0 R /S /P /Type /StructElem /XXStyle 3148 0 R >> endobj 3148 0 obj (font-size: 13.875pt; font-family: icomoon; color: rgb\(255,255,255\); ) endobj 3149 0 obj << /A << /BBox [30.545 625.55627 559.63483 667.36621] /O /Layout /Placement /Block >> /ActualText (There are only two general exemptions from PECR: a national security exemption, and a law and crime\r\ \nexemption \(for compliance with other laws, law enforcement, or legal advice or proceedings\). You\r\ \nshould consider these exemptions on a case-by-case basis.\r\n) /K [<< /MCID 4 /Stm 85 0 R /Type /MCR >> << /MCID 5 /Stm 85 0 R /Type /MCR >> << /MCID 6 /Stm 85 0 R /Type /MCR >>] /P 1384 0 R /Pg 558 0 R /S /P /Type /StructElem /XXStyle 3150 0 R >> endobj 3150 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 3151 0 obj << /A << /BBox [30.545 599.19373 285.39822 609.36877] /O /Layout /Placement /Block >> /ActualText (There is no exemption for contractual obligations.\r\n) /K [<< /MCID 7 /Stm 85 0 R /Type /MCR >>] /P 1384 0 R /Pg 558 0 R /S /P /Type /StructElem /XXStyle 3152 0 R >> endobj 3152 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 3153 0 obj << /A << /BBox [33.9675 503.54875 234.46125 518.34875] /O /Layout /Placement /Block >> /K [<< /Obj 560 0 R /Pg 558 0 R /Type /OBJR >>] /P 1384 0 R /Pg 558 0 R /S /Link /Type /StructElem >> endobj 3154 0 obj << /A << /BBox [35.8175 424.13751 284.93204 514.46375] /O /Layout /Placement /Block >> /ActualText (Are there any exemptions from PECR?\r\nHow does the national security exemption work?\r\nHow does the\ law and crime exemption work?\r\nCan we contract out of PECR?\r\nIs there anything else we need to t\ hink about?\r\n) /K [<< /MCID 8 /Stm 85 0 R /Type /MCR >> << /MCID 9 /Stm 85 0 R /Type /MCR >> << /MCID 10 /Stm 85 0 R /Type /MCR >> << /MCID 11 /Stm 85 0 R /Type /MCR >> << /MCID 12 /Stm 85 0 R /Type /MCR >>] /P 1384 0 R /Pg 558 0 R /S /P /Type /StructElem /XXStyle 3155 0 R >> endobj 3155 0 obj (font-size: 10.175pt; font-family: Verdana; color: rgb\(0,80,152\); line-height: 20pt; ) endobj 3156 0 obj << /A << /BBox [33.9675 483.51094 287.70656 498.31094] /O /Layout /Placement /Block >> /K [<< /Obj 561 0 R /Pg 558 0 R /Type /OBJR >>] /P 1384 0 R /Pg 558 0 R /S /Link /Type /StructElem >> endobj 3157 0 obj << /A << /BBox [33.9675 463.47312 274.6525 478.27312] /O /Layout /Placement /Block >> /K [<< /Obj 562 0 R /Pg 558 0 R /Type /OBJR >>] /P 1384 0 R /Pg 558 0 R /S /Link /Type /StructElem >> endobj 3158 0 obj << /A << /BBox [33.9675 443.43531 190.67406 458.23531] /O /Layout /Placement /Block >> /K [<< /Obj 563 0 R /Pg 558 0 R /Type /OBJR >>] /P 1384 0 R /Pg 558 0 R /S /Link /Type /StructElem >> endobj 3159 0 obj << /A << /BBox [33.9675 423.3975 278.15594 438.1975] /O /Layout /Placement /Block >> /K [<< /Obj 564 0 R /Pg 558 0 R /Type /OBJR >>] /P 1384 0 R /Pg 558 0 R /S /Link /Type /StructElem >> endobj 3160 0 obj << /A << /BBox [20 381.495 287.67096 397.22] /O /Layout /Placement /Block >> /ActualText (Are there any exemptions from PECR?\r\n) /K [<< /MCID 13 /Stm 85 0 R /Type /MCR >>] /P 1384 0 R /Pg 558 0 R /S /P /Type /StructElem /XXStyle 3161 0 R >> endobj 3161 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 3162 0 obj << /A << /BBox [321.13375 349.57094 496.95313 364.37094] /O /Layout /Placement /Block >> /K [<< /Obj 565 0 R /Pg 558 0 R /Type /OBJR >>] /P 1384 0 R /Pg 558 0 R /S /Link /Type /StructElem >> endobj 3163 0 obj << /A << /BBox [20 334.49344 551.66687 360.48596] /O /Layout /Placement /Block >> /ActualText (Some of the rules have built-in exemptions - for example, exemptions from the cookie rules. These are\ \r\ncovered in the section of this guide that explains those rules.\r\n) /K [<< /MCID 14 /Stm 85 0 R /Type /MCR >> << /MCID 15 /Stm 85 0 R /Type /MCR >> << /MCID 16 /Stm 85 0 R /Type /MCR >> << /MCID 17 /Stm 85 0 R /Type /MCR >>] /P 1384 0 R /Pg 558 0 R /S /P /Type /StructElem /XXStyle 3164 0 R >> endobj 3164 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 3165 0 obj << /A << /BBox [20 276.49597 559.448 318.30591] /O /Layout /Placement /Block >> /ActualText (There are also two more-general exemptions that can apply to any of the rules: a national security\r\n\ exemption, and a law and crime exemption \(in brief, for compliance with other laws, law enforcement,\ or\r\nlegal advice or proceedings\). Only communications providers can use these exemptions.\r\n) /K [<< /MCID 18 /Stm 85 0 R /Type /MCR >> << /MCID 19 /Stm 85 0 R /Type /MCR >> << /MCID 20 /Stm 85 0 R /Type /MCR >> << /MCID 21 /Stm 85 0 R /Type /MCR >> << /MCID 22 /Stm 85 0 R /Type /MCR >>] /P 1384 0 R /Pg 558 0 R /S /P /Type /StructElem /XXStyle 3166 0 R >> endobj 3166 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 3167 0 obj << /A << /BBox [196.29344 275.75594 335.18219 290.55594] /O /Layout /Placement /Block >> /K [<< /Obj 566 0 R /Pg 558 0 R /Type /OBJR >>] /P 1384 0 R /Pg 558 0 R /S /Link /Type /StructElem >> endobj 3168 0 obj << /A << /BBox [20 218.49844 572.9502 260.30847] /O /Layout /Placement /Block >> /ActualText (These exemptions do not automatically exempt you from all the rules. They will only apply to the exte\ nt\r\nthat compliance with PECR actually conflicts with the relevant interests. If you can still comp\ ly with some of\r\nthe rules in PECR, you must.\r\n) /K [<< /MCID 23 /Stm 85 0 R /Type /MCR >> << /MCID 24 /Stm 85 0 R /Type /MCR >> << /MCID 25 /Stm 85 0 R /Type /MCR >>] /P 1384 0 R /Pg 558 0 R /S /P /Type /StructElem /XXStyle 3169 0 R >> endobj 3169 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 3170 0 obj << /A << /BBox [20 175.33562 358.15039 191.06062] /O /Layout /Placement /Block >> /ActualText (How does the national security exemption work?\r\n) /K [<< /MCID 26 /Stm 85 0 R /Type /MCR >>] /P 1384 0 R /Pg 558 0 R /S /P /Type /StructElem /XXStyle 3171 0 R >> endobj 3171 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 3172 0 obj << /A << /BBox [20 112.51656 563.79272 154.32657] /O /Layout /Placement /Block >> /ActualText (The national security exemption is in regulation 28. It exempts communications providers from any of \ the\r\nrules in PECR if that exemption is required \(ie you reasonably need to breach that regulation\ \) for the\r\npurpose of safeguarding national security.\r\n) /K [<< /MCID 27 /Stm 85 0 R /Type /MCR >> << /MCID 28 /Stm 85 0 R /Type /MCR >> << /MCID 29 /Stm 85 0 R /Type /MCR >>] /P 1384 0 R /Pg 558 0 R /S /P /Type /StructElem /XXStyle 3173 0 R >> endobj 3173 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 3174 0 obj << /A << /BBox [20 70.33658 547.58392 96.32906] /O /Layout /Placement /Block >> /ActualText (A Minister of the Crown can issue a certificate stating that an exemption was, is or will be required\ in\r\ncertain circumstances for national security reasons. A ministerial certificate is conclusive p\ roof that the\r\n) /K [<< /MCID 30 /Stm 85 0 R /Type /MCR >> << /MCID 31 /Stm 85 0 R /Type /MCR >>] /P 1384 0 R /Pg 558 0 R /S /P /Type /StructElem /XXStyle 3175 0 R >> endobj 3175 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 3176 0 obj << /A << /BBox [563.65997 30 574.65997 41] /O /Layout /Placement /Block >> /ActualText (57\r\n) /K [0] /P 1384 0 R /Pg 558 0 R /S /P /Type /StructElem /XXStyle 3177 0 R >> endobj 3177 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 3178 0 obj << /A << /BBox [20 29 115.326 40] /O /Layout /Placement /Block >> /ActualText (09 May 2018 - 2.4.69\r\n) /K [1] /P 1384 0 R /Pg 558 0 R /S /P /Type /StructElem /XXStyle 3179 0 R >> endobj 3179 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 3180 0 obj << /A << /BBox [20 771.61377 546.01697 797.60626] /O /Layout /Placement /Block >> /ActualText (exemption applies in those circumstances. Any person directly affected by a ministerial certificate m\ ay\r\nappeal against it to the Information Rights Tribunal.\r\n) /K [<< /MCID 0 /Stm 86 0 R /Type /MCR >> << /MCID 1 /Stm 86 0 R /Type /MCR >>] /P 1384 0 R /Pg 570 0 R /S /P /Type /StructElem /XXStyle 3181 0 R >> endobj 3181 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 3182 0 obj << /A << /BBox [20 728.45093 339.62634 744.17596] /O /Layout /Placement /Block >> /ActualText (How does the law and crime exemption work?\r\n) /K [<< /MCID 2 /Stm 86 0 R /Type /MCR >>] /P 1384 0 R /Pg 570 0 R /S /P /Type /StructElem /XXStyle 3183 0 R >> endobj 3183 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 3184 0 obj << /A << /BBox [20 681.4494 550.73816 707.44189] /O /Layout /Placement /Block >> /ActualText (The law and crime exemption is in regulation 29. It exempts communications providers from any of the\r\ \nrules in PECR if complying with that rule would:\r\n) /K [<< /MCID 3 /Stm 86 0 R /Type /MCR >> << /MCID 4 /Stm 86 0 R /Type /MCR >>] /P 1384 0 R /Pg 570 0 R /S /P /Type /StructElem /XXStyle 3185 0 R >> endobj 3185 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 3186 0 obj << /A << /BBox [35.8175 595.50531 380.60754 665.79376] /O /Layout /Placement /Block >> /ActualText (breach a provision of another enactment;\r\nbreach a court order;\r\nbe likely to prejudice the preve\ ntion or detection of crime; or\r\nbe likely to prejudice the apprehension or prosecution of offender\ s.\r\n) /K [<< /MCID 5 /Stm 86 0 R /Type /MCR >> << /MCID 6 /Stm 86 0 R /Type /MCR >> << /MCID 7 /Stm 86 0 R /Type /MCR >> << /MCID 8 /Stm 86 0 R /Type /MCR >>] /P 1384 0 R /Pg 570 0 R /S /P /Type /StructElem /XXStyle 3187 0 R >> endobj 3187 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 20pt; ) endobj 3188 0 obj << /A << /BBox [20 569.66315 448.43872 579.83813] /O /Layout /Placement /Block >> /ActualText (It also applies if the exemption is required \(ie, you need to breach that regulation\):\r\n) /K [<< /MCID 9 /Stm 86 0 R /Type /MCR >>] /P 1384 0 R /Pg 570 0 R /S /P /Type /StructElem /XXStyle 3189 0 R >> endobj 3189 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 3190 0 obj << /A << /BBox [35.8175 503.75687 279.99716 554.00751] /O /Layout /Placement /Block >> /ActualText (for or in connection with any legal proceedings;\r\nto obtain legal advice; or\r\nto establish, exerc\ ise or defend legal rights.\r\n) /K [<< /MCID 10 /Stm 86 0 R /Type /MCR >> << /MCID 11 /Stm 86 0 R /Type /MCR >> << /MCID 12 /Stm 86 0 R /Type /MCR >>] /P 1384 0 R /Pg 570 0 R /S /P /Type /StructElem /XXStyle 3191 0 R >> endobj 3191 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 20pt; ) endobj 3192 0 obj << /A << /BBox [20 461.11438 227.77443 476.83939] /O /Layout /Placement /Block >> /ActualText (Can we contract out of PECR?\r\n) /K [<< /MCID 13 /Stm 86 0 R /Type /MCR >>] /P 1384 0 R /Pg 570 0 R /S /P /Type /StructElem /XXStyle 3193 0 R >> endobj 3193 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 3194 0 obj << /A << /BBox [20 429.9303 501.74554 440.10532] /O /Layout /Placement /Block >> /ActualText (No. You cannot agree to disapply PECR, and there is no exemption for contractual obligations.\r\n) /K [<< /MCID 14 /Stm 86 0 R /Type /MCR >>] /P 1384 0 R /Pg 570 0 R /S /P /Type /StructElem /XXStyle 3195 0 R >> endobj 3195 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 3196 0 obj << /A << /BBox [20 387.75031 569.33807 413.7428] /O /Layout /Placement /Block >> /ActualText (Regulation 27 says any term in a contract between a service provider and a subscriber or network prov\ ider\r\nthat is inconsistent with PECR will be automatically void.\r\n) /K [<< /MCID 15 /Stm 86 0 R /Type /MCR >> << /MCID 16 /Stm 86 0 R /Type /MCR >>] /P 1384 0 R /Pg 570 0 R /S /P /Type /StructElem /XXStyle 3197 0 R >> endobj 3197 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 3198 0 obj << /A << /BBox [20 344.58749 338.11676 360.3125] /O /Layout /Placement /Block >> /ActualText (Is there anything else we need to think about?\r\n) /K [<< /MCID 17 /Stm 86 0 R /Type /MCR >>] /P 1384 0 R /Pg 570 0 R /S /P /Type /StructElem /XXStyle 3199 0 R >> endobj 3199 0 obj (font-size: 15.725pt; font-family: Georgia; line-height: 95pt; ) endobj 3200 0 obj << /A << /BBox [81.47781 312.66344 213.62563 327.46344] /O /Layout /Placement /Block >> /K [<< /Obj 572 0 R /Pg 570 0 R /Type /OBJR >>] /P 1384 0 R /Pg 570 0 R /S /Link /Type /StructElem >> endobj 3201 0 obj << /A << /BBox [20 297.58594 557.67566 323.57843] /O /Layout /Placement /Block >> /ActualText (If you are a communications provider, you need to set up procedures for responding to other bodies wh\ o\r\nask for access to your customers' personal data for national security or law enforcement reasons\ .\r\n) /K [<< /MCID 18 /Stm 86 0 R /Type /MCR >> << /MCID 19 /Stm 86 0 R /Type /MCR >> << /MCID 20 /Stm 86 0 R /Type /MCR >> << /MCID 21 /Stm 86 0 R /Type /MCR >>] /P 1384 0 R /Pg 570 0 R /S /P /Type /StructElem /XXStyle 3202 0 R >> endobj 3202 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 3203 0 obj << /A << /BBox [20 223.77097 574.34418 281.39844] /O /Layout /Placement /Block >> /ActualText (If such a request is justified, it is likely to be exempt from PECR. However, regulation 29A requires\ you to\r\nestablish and maintain internal procedures in these circumstances. The ICO can require you\ to provide\r\ninformation about your procedures, the number of requests you have received, the legal\ justification for the\r\nrequest, and your response.\r\n) /K [<< /MCID 22 /Stm 86 0 R /Type /MCR >> << /MCID 23 /Stm 86 0 R /Type /MCR >> << /MCID 24 /Stm 86 0 R /Type /MCR >> << /MCID 25 /Stm 86 0 R /Type /MCR >>] /P 1384 0 R /Pg 570 0 R /S /P /Type /StructElem /XXStyle 3204 0 R >> endobj 3204 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 3205 0 obj << /A << /BBox [563.65997 30 574.65997 41] /O /Layout /Placement /Block >> /ActualText (58\r\n) /K [0] /P 1384 0 R /Pg 570 0 R /S /P /Type /StructElem /XXStyle 3206 0 R >> endobj 3206 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 3207 0 obj << /A << /BBox [20 29 115.326 40] /O /Layout /Placement /Block >> /ActualText (09 May 2018 - 2.4.69\r\n) /K [1] /P 1384 0 R /Pg 570 0 R /S /P /Type /StructElem /XXStyle 3208 0 R >> endobj 3208 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 3209 0 obj << /A << /BBox [20 774.78186 137.59064 797.90686] /O /Layout /Placement /Block >> /ActualText (Complaints\r\n) /K [<< /MCID 0 /Stm 87 0 R /Type /MCR >>] /P 1384 0 R /Pg 576 0 R /S /P /Type /StructElem /XXStyle 3210 0 R >> endobj 3210 0 obj (font-size: 23.125pt; font-family: Georgia; ) endobj 3211 0 obj << /A << /BBox [20 672.0144 571.64642 745.45935] /O /Layout /Placement /Block >> /ActualText (If someone complains about your electronic marketing \(eg spam calls or texts\), cookies or other pri\ vacy\r\nissues regarding electronic communications, we will record and review their concerns, and we \ may\r\ninvestigate your compliance with PECR. If we decide it is likely you have failed to comply wit\ h PECR or\r\nother data protection legislation, we may ask you to take steps to remedy this and avoid\ similar complaints\r\nin future. If appropriate, we may decide to take enforcement action.\r\n) /K [<< /MCID 1 /Stm 87 0 R /Type /MCR >> << /MCID 2 /Stm 87 0 R /Type /MCR >> << /MCID 3 /Stm 87 0 R /Type /MCR >> << /MCID 4 /Stm 87 0 R /Type /MCR >> << /MCID 5 /Stm 87 0 R /Type /MCR >> << /MCID 6 /Stm 87 0 R /Type /MCR >> << /MCID 7 /Stm 87 0 R /Type /MCR >> << /MCID 8 /Stm 87 0 R /Type /MCR >> << /MCID 9 /Stm 87 0 R /Type /MCR >> << /MCID 10 /Stm 87 0 R /Type /MCR >> << /MCID 11 /Stm 87 0 R /Type /MCR >>] /P 1384 0 R /Pg 576 0 R /S /P /Type /StructElem /XXStyle 3212 0 R >> endobj 3212 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 3213 0 obj << /A << /BBox [266.13094 671.27437 369.51125 686.07437] /O /Layout /Placement /Block >> /K [<< /Obj 578 0 R /Pg 576 0 R /Type /OBJR >>] /P 1384 0 R /Pg 576 0 R /S /Link /Type /StructElem >> endobj 3214 0 obj << /A << /BBox [20 598.1994 570.18262 655.8269] /O /Layout /Placement /Block >> /ActualText (We do not always investigate individual complaints. However, we do encourage individuals to report th\ eir\r\nconcerns to us. Although we do not investigate every individual complaint, we use this informa\ tion to\r\nmonitor compliance and decide where to take enforcement action. Our enforcement action is \ likely to focus\r\non organisations that generate the most complaints.\r\n) /K [<< /MCID 12 /Stm 87 0 R /Type /MCR >> << /MCID 13 /Stm 87 0 R /Type /MCR >> << /MCID 14 /Stm 87 0 R /Type /MCR >> << /MCID 15 /Stm 87 0 R /Type /MCR >>] /P 1384 0 R /Pg 576 0 R /S /P /Type /StructElem /XXStyle 3215 0 R >> endobj 3215 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 3216 0 obj << /A << /BBox [40.48875 571.09687 206.39906 585.89687] /O /Layout /Placement /Block >> /K [<< /Obj 579 0 R /Pg 576 0 R /Type /OBJR >>] /P 1384 0 R /Pg 576 0 R /S /Link /Type /StructElem >> endobj 3217 0 obj << /A << /BBox [20 556.01935 550.11334 582.0119] /O /Layout /Placement /Block >> /ActualText (The concerns section of our website contains more information on when and how individuals can report\r\ \ntheir concerns to us.\r\n) /K [<< /MCID 16 /Stm 87 0 R /Type /MCR >> << /MCID 17 /Stm 87 0 R /Type /MCR >> << /MCID 18 /Stm 87 0 R /Type /MCR >> << /MCID 19 /Stm 87 0 R /Type /MCR >>] /P 1384 0 R /Pg 576 0 R /S /P /Type /StructElem /XXStyle 3218 0 R >> endobj 3218 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 3219 0 obj << /A << /BBox [20 498.02188 560.6181 539.83185] /O /Layout /Placement /Block >> /ActualText (If someone suffers damage because you breached PECR, they can also make a claim against you in court\r\ \nfor compensation under regulation 30, without involving the ICO. A possible defence to such a claim\ is to\r\nprove that you took all reasonable care to comply.\r\n) /K [<< /MCID 20 /Stm 87 0 R /Type /MCR >> << /MCID 21 /Stm 87 0 R /Type /MCR >> << /MCID 22 /Stm 87 0 R /Type /MCR >>] /P 1384 0 R /Pg 576 0 R /S /P /Type /StructElem /XXStyle 3220 0 R >> endobj 3220 0 obj (font-size: 10.175pt; font-family: Verdana; line-height: 16pt; ) endobj 3221 0 obj << /A << /BBox [563.65997 30 574.65997 41] /O /Layout /Placement /Block >> /ActualText (59\r\n) /K [0] /P 1384 0 R /Pg 576 0 R /S /P /Type /StructElem /XXStyle 3222 0 R >> endobj 3222 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 3223 0 obj << /A << /BBox [20 29 115.326 40] /O /Layout /Placement /Block >> /ActualText (09 May 2018 - 2.4.69\r\n) /K [1] /P 1384 0 R /Pg 576 0 R /S /P /Type /StructElem /XXStyle 3224 0 R >> endobj 3224 0 obj (font-size: 11pt; font-family: Times; color: rgb\(169,169,169\); ) endobj 3225 0 obj << /Nums [0 3226 0 R 1 3227 0 R 2 3228 0 R 3 3229 0 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