Food Hygiene Rating Scheme
Understand how the Food Hygiene Rating Scheme works in Northern Ireland, what the ratings mean and how to display them.
The Food Hygiene Rating Scheme provides a rating from 0 to 5 to food businesses following a food hygiene inspection. The Food Standards Agency runs the scheme in partnership with local councils who carry out the inspections.
Ratings are a snapshot of the standards of food hygiene found in the business at the time of inspection. These standards cover:
- handling of food
- how the food is stored and prepared
- cleanliness of facilities
- how food safety is managed
Ratings are typically given to places where food is supplied, sold or consumed, such as:
- restaurants, pubs and cafes
- takeaways, food vans and stalls
- hotels and canteens
- supermarkets and other retail food outlets
- other places where consumers can eat or buy food
Businesses in Northern Ireland must display their hygiene rating sticker at or near each entrance for their customers to see.
This guide explains how the Food Hygiene Rating Scheme works, including what the ratings mean and how you must display and promote your food hygiene rating.
Food hygiene rating: what the ratings mean
Understand food hygiene ratings for your business, what the ratings cover, how they're given, and how often your business might be inspected.
Your local council will give your food business a food hygiene rating after a food safety inspection. The inspection checks that your business is following food hygiene law so that the food you sell is safe to eat.
The rating reflects the hygiene standards found in your business at the time of inspection.
What is a food business assessed on?
At the inspection, the food safety officer will check:
- how your business handles food and what food safety controls are in operation - how you prepare, cook, re-heat, cool and store food
- the physical condition of the business - the cleanliness, layout, lighting, ventilation, pest control and other facilities
- how your business manages safety of food - including processes, training and systems to ensure you maintain good hygiene in the future
These checks ensure that you meet food hygiene standards and that the food you serve or sell is safe to eat. Find out more about what to expect from a food safety inspection.
Exemptions
Certain food businesses are exempt from the Food Hygiene Rating Scheme, including:
- businesses that are low-risk to public health, for example, newsagents, chemist shops or visitor centres selling pre-wrapped goods that do not require refrigeration
- childminders and businesses that offer caring services at home
What food hygiene rating can I achieve?
After the inspection, the food safety officer will give your business one of the following ratings:
- 5 - hygiene standards are very good
- 4 - hygiene standards are good
- 3 - hygiene standards are generally satisfactory
- 2 - some improvement is necessary
- 1 - major improvement is necessary
- 0 - urgent improvement is required
To get the top rating of 5, your business must comply with food hygiene law. Once you are issued with a rating sticker, you are legally required to display it at or near each customer entrance to the business. This is often the front door or window. Your customers will also be able to .
How often are food businesses inspected?
Your local council will automatically give a new food hygiene rating each time it conducts a food hygiene inspection of your premises. Your business will be inspected more often if there is a greater risk to public health.
If you are unhappy with your rating, you can appeal your rating or request a re-rating inspection from your local council.
How to achieve a high food hygiene rating
All businesses should be able to achieve the top food hygiene rating of 5. Your local council food safety officer will provide advice on how to comply with food hygiene law to achieve a higher rating.
The Food Standards Agency has a range of tools, such as the and that can help businesses manage food hygiene. It also provides general guidance on food hygiene and food law inspection.
Find out more about hygiene for food businesses.
Displaying and promoting your food hygiene rating
All food businesses in Northern Ireland must follow the rules on displaying their food hygiene rating.
Food businesses in Northern Ireland, including takeaways and restaurants, must display an up-to-date food hygiene rating. The rating must be displayed at or near each entrance to the food business. It can also be included in promotional materials, such as websites, flyers, social media posts and printed menus.
Displaying your food hygiene rating stickers
Under the mandatory Food Hygiene Rating Scheme, Northern Ireland food businesses must display their food hygiene sticker:
- at or near each customer entrance like the front door, entrance or window
- where they can be readily seen and easily read by customers before they enter
Staff must also be able to tell customers the food business's food hygiene rating, when asked.
A food business must only use images of its current food hygiene rating. If your rating changes at a later inspection, you must only use images of the new rating and remove images of previous ratings from your premises or promotional materials.
Local councils may give an 'awaiting inspection' sticker to new food businesses or food businesses under new ownership once they register. You should display this sticker until the council inspects your business and gives you a food hygiene rating.
Online food hygiene ratings
The Food Standards Agency (FSA) will publish your rating on its . There may be temporary differences between the rating displayed at a business' premises and online rating. This may be because:
- the local council is in the process of uploading the new rating to the website
- the business is appealing its ranking and awaiting the result
If you cannot find a rating for your business online, you should contact the local authority responsible for inspecting the business.
Promote your food hygiene rating
You can promote your food hygiene rating by displaying it on your menus and website or social media channels such as Facebook, Instagram and Twitter. This will benefit your food business as it shows your customers that you take food hygiene seriously. Customers can be sure the food you serve is safe.
Find out how to .
Food hygiene rating: appeals, replies and re-inspections
How to reply to and appeal your food hygiene rating, and request a re-visit inspection from a food safety officer.
After a hygiene inspection of your premises by a food safety officer, you will be told in writing what your food hygiene rating is and issued with a food hygiene rating sticker. If you think that the rating does not reflect your hygiene standards at the time of inspection, there are several steps you can take.
Appeal a food hygiene rating
If you disagree with your food rating, it is a good idea to first speak informally to the food safety officer that inspected your premises. You will get the contact details of the officer in the rating notification letter. The officer should help you understand how your rating was worked out and whether you want to appeal it.
If you still believe that the rating given is wrong or unfair, you can appeal. You must appeal in writing to your local council. You must make the appeal within 21 days of receiving the rating notification. Details on how to appeal are included in the notification of rating letter sent to the business.
The appeal will be considered by an authorised officer who was not involved in the assessment in question. You will be notified of the result within 21 days from the date that the appeal was received by the council. In some circumstances, a food safety officer may visit again.
Once you have received the result of your appeal, the council will publish your rating online. If you disagree with the outcome of your appeal, you can use the council鈥檚 complaints procedure or challenge the decision by judicial review.
Right to reply to your food hygiene rating
The right to reply allows you to explain to your customers any actions you have taken to improve hygiene standards at your premises since your inspection. You can also use it to say if there were unusual circumstances at the time of the inspection that might have affected your rating.
To exercise this right, you should send your comments in writing to the food safety officer that undertook the inspection of your premises. What you say in your 'right to reply' will be published online with your hygiene rating, although the council may edit your comments if they include any offensive, defamatory, inaccurate or irrelevant remarks.
Request a re-visit inspection
You will automatically be given a new food hygiene rating each time your premises are inspected by your local council. If you make improvements to hygiene standards marked down in your last inspection report, you can ask for a re-visit to get a new rating before the next planned inspection. You will have to explain what actions you have taken on the issues raised at your last inspection and provide 91香蕉黄色视频ing evidence, eg receipts or photographs to show that work has been completed.
You should request a re-visit in writing from the local council which carried out the initial inspection of your premises. There will be a charge for the requested re-rating visit which must accompany the request. The local council will be able to provide further details of the costs.
Find out more about the , including appeals, the right to reply and asking for a re-visit.